Equal-exposure complaint evidence and changes in the reported problem mix

2009 vs 2010 MERCURY MILAN

NHTSA Consumer Complaints complaints · snapshot 2026-08-21

Share shifts show how a vehicle's problem mix changed. They do not measure reliability, and complaint counts are not normalized for sales volume.

First 203 months on market for each model year

Exposure window calculated through Aug 22, 2026

Age-matched reports

▲ 368.6% more reports in the equal exposure window

NHTSA Consumer Complaints complaints · snapshot 2026-08-21

Component share shift

Bars start at the neutral midpoint. Left means a smaller share; right means a larger share.

View component share data as a table
Component 2009 share 2010 share Share change
SERVICE BRAKES 49.6% 8.0% ▼ 41.5 pts smaller share
AIR BAGS 36.3% 9.6% ▼ 26.7 pts smaller share
STEERING not reported 23.0% ▲ 23.0 pts larger share
EXTERIOR LIGHTING not reported 13.0% ▲ 13.0 pts larger share
POWER TRAIN 1.3% 10.1% ▲ 8.8 pts larger share
VEHICLE SPEED CONTROL 4.0% 11.7% ▲ 7.7 pts larger share
FUEL SYSTEM not reported 7.4% ▲ 7.4 pts larger share
ENGINE 0.9% 7.0% ▲ 6.1 pts larger share
ELECTRICAL SYSTEM 1.3% 3.3% ▲ 2.0 pts larger share
WHEELS 0.4% 0.9% ▲ 0.5 pts larger share
STRUCTURE 1.3% 0.9% ▼ 0.5 pts smaller share
VISIBILITY 0.4% 0.2% ▼ 0.3 pts smaller share
SUSPENSION not reported 0.2% ▲ 0.2 pts larger share
FORWARD COLLISION AVOIDANCE 0.4% 0.3% ▼ 0.2 pts smaller share
UNKNOWN OR OTHER 14.2% 10.7% ▼ 3.5 pts smaller share

NHTSA Safety Recalls recalls · snapshot 2026-08-22

Recall campaigns

2009 7

Campaign components: AIR BAGS and SERVICE BRAKES, HYDRAULIC

2010 13

Campaign components: AIR BAGS, FUEL SYSTEM, GASOLINE, POWER TRAIN, SEATS, SERVICE BRAKES, HYDRAULIC, and WHEELS

NHTSA Consumer Complaints complaints · snapshot 2026-08-21

Safety signals

◆ Fires
1 → 2
◆ Injuries
5 → 21