2010 MERCURY MILAN — Owner-Reported Problems

NHTSA Office of Defects Investigation Snapshot 2026-08-22 1,059 complaints · 13 recalls
Most-reported system: STEERING (244 complaints · 23.0%)
Safety signals:
  • Crashes 39
  • Fires 2
  • Injuries 21
  • Deaths 0
Compare with 2009 →
NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Component Problem Distribution

Share of owner complaints filed for each vehicle system (unaffected by sales volume)

Component Problem Distribution STEERING appears in 244 of 1,059 owner complaints (23.0%) in this vehicle snapshot. STEERING: 244 complaints, 23.0% of reports STEERING 244 · 23.0% · 11 crash reports EXTERIOR LIGHTING: 138 complaints, 13.0% of reports EXTERIOR LIGHTING 138 · 13.0% · 1 crash reports VEHICLE SPEED CONTROL: 124 complaints, 11.7% of reports VEHICLE SPEED CONTROL 124 · 11.7% · 5 crash reports POWER TRAIN: 107 complaints, 10.1% of reports POWER TRAIN 107 · 10.1% AIR BAGS: 102 complaints, 9.6% of reports AIR BAGS 102 · 9.6% · 5 crash reports SERVICE BRAKES: 85 complaints, 8.0% of reports SERVICE BRAKES 85 · 8.0% · 7 crash reports FUEL SYSTEM: 78 complaints, 7.4% of reports FUEL SYSTEM 78 · 7.4% · 2 crash reports ENGINE: 74 complaints, 7.0% of reports ENGINE 74 · 7.0% ELECTRICAL SYSTEM: 35 complaints, 3.3% of reports ELECTRICAL SYSTEM 35 · 3.3% · 1 crash reports UNKNOWN OR OTHER: 113 complaints, 10.7% of reports UNKNOWN OR OTHER 113 · 10.7% · 8 crash reports 2 fire reports 0% 25% 50% 75% 100%

UNKNOWN OR OTHER is an NHTSA classification artifact and is always listed last.

View component data as a table
System / Component Complaints Share of Reports Safety Reports (Crashes / Fires)
STEERING 244 23.0% 11 crashes · 0 fires
EXTERIOR LIGHTING 138 13.0% 1 crashes · 0 fires
VEHICLE SPEED CONTROL 124 11.7% 5 crashes · 0 fires
POWER TRAIN 107 10.1% 0 crashes · 0 fires
AIR BAGS 102 9.6% 5 crashes · 0 fires
SERVICE BRAKES 85 8.0% 7 crashes · 0 fires
FUEL SYSTEM 78 7.4% 2 crashes · 0 fires
ENGINE 74 7.0% 0 crashes · 0 fires
ELECTRICAL SYSTEM 35 3.3% 1 crashes · 0 fires
UNKNOWN OR OTHER 113 10.7% 8 crashes · 2 fires
NHTSA Consumer Complaints, NHTSA Safety Recalls, and NHTSA Defect Investigations Snapshot 2026-08-22 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Problem & Recall Timeline

Observed complaint volume and manufacturer recall actions over time

Problem & Recall Timeline Owner reports in this snapshot begin in Apr 2010; the first recall shown was reported in Apr 2010. 2010-Q2: 5 owner reports 5 2010-Q3: 4 owner reports 4 2011-Q1: 1 owner reports 1 2011-Q3: 2 owner reports 2 2011-Q4: 3 owner reports 3 2012-Q1: 3 owner reports 3 2012-Q2: 5 owner reports 5 2012-Q3: 16 owner reports 16 2012-Q4: 9 owner reports 9 2013-Q1: 9 owner reports 9 2013-Q2: 74 owner reports 74 2013-Q3: 130 owner reports 130 2013-Q4: 63 owner reports 63 2014-Q1: 24 owner reports 24 2014-Q2: 22 owner reports 22 2014-Q3: 44 owner reports 44 2014-Q4: 50 owner reports 50 2015-Q1: 30 owner reports 30 2015-Q2: 15 owner reports 15 2015-Q3: 28 owner reports 28 2015-Q4: 20 owner reports 20 2016-Q1: 11 owner reports 11 2016-Q2: 9 owner reports 9 2016-Q3: 29 owner reports 29 2016-Q4: 19 owner reports 19 2017-Q1: 16 owner reports 16 2017-Q2: 21 owner reports 21 2017-Q3: 22 owner reports 22 2017-Q4: 37 owner reports 37 2018-Q1: 20 owner reports 20 2018-Q2: 21 owner reports 21 2018-Q3: 19 owner reports 19 2018-Q4: 43 owner reports 43 2019-Q1: 21 owner reports 21 2019-Q2: 23 owner reports 23 2019-Q3: 9 owner reports 9 2019-Q4: 18 owner reports 18 2020-Q1: 11 owner reports 11 2020-Q2: 11 owner reports 11 2020-Q3: 8 owner reports 8 2020-Q4: 19 owner reports 19 2021-Q1: 14 owner reports 14 2021-Q2: 8 owner reports 8 2021-Q3: 10 owner reports 10 2021-Q4: 10 owner reports 10 2022-Q1: 6 owner reports 6 2022-Q2: 6 owner reports 6 2022-Q3: 6 owner reports 6 2022-Q4: 7 owner reports 7 2023-Q1: 6 owner reports 6 2023-Q2: 6 owner reports 6 2023-Q3: 3 owner reports 3 2023-Q4: 5 owner reports 5 2024-Q1: 1 owner reports 1 2024-Q2: 6 owner reports 6 2024-Q3: 6 owner reports 6 2024-Q4: 3 owner reports 3 2025-Q1: 2 owner reports 2 2025-Q2: 1 owner reports 1 2025-Q3: 6 owner reports 6 2025-Q4: 1 owner reports 1 2026-Q1: 1 owner reports 1 2026-Q2: 1 owner reports 1 Owner reports Apr 2010 Apr 2026 Recall campaign 10V161000 ◆ Recall campaign 10V161000 Recall campaign 10V222000 ◆ Recall campaign 10V222000 Recall campaign 11V574000 ◆ Recall campaign 11V574000 Recall campaign 14E028000 ◆ Recall campaign 14E028000 Recall campaign 15V793000 ◆ Recall campaign 15V793000 Recall campaign 16V384000 ◆ Recall campaign 16V384000 Recall campaign 18V046000 ◆ Recall campaign 18V046000 Recall campaign 18V775000 ◆ Recall campaign 18V775000 Recall campaign 19V001000 ◆ Recall campaign 19V001000 Recall campaign 19V904000 ◆ Recall campaign 19V904000 Recall campaign 21E013000 ◆ Recall campaign 21E013000 Recall campaign 21V081000 ◆ Recall campaign 21V081000 Recall campaign 21V158000 ◆ Recall campaign 21V158000 Investigation PE10019 ● Investigation PE10019 Investigation AQ10001 ● Investigation AQ10001 Investigation PE11003 ● Investigation PE11003 Investigation EA11009 ● Investigation EA11009 Investigation EA12009 ● Investigation EA12009 Investigation PE13003 ● Investigation PE13003 Investigation DP22005 ● Investigation DP22005
  • Campaign 10V222000 was reported 14 days after the first earlier complaint mapped to its component.
  • Campaign 15V793000 was reported 1,891 days after the first earlier complaint mapped to its component.
  • Campaign 16V384000 was reported 2,070 days after the first earlier complaint mapped to its component.
  • Campaign 18V046000 was reported 2,660 days after the first earlier complaint mapped to its component.
  • Campaign 18V775000 was reported 2,954 days after the first earlier complaint mapped to its component.
  • Campaign 19V001000 was reported 3,021 days after the first earlier complaint mapped to its component.
  • Campaign 19V904000 was reported 2,625 days after the first earlier complaint mapped to its component.
  • Campaign 21E013000 was reported 3,792 days after the first earlier complaint mapped to its component.
  • Campaign 21V081000 was reported 3,792 days after the first earlier complaint mapped to its component.
  • Campaign 21V158000 was reported 3,814 days after the first earlier complaint mapped to its component.
View timeline records as a table
Date Record type Count Record identifier
2010-Q2 Owner reports 5
2010-Q3 Owner reports 4
2011-Q1 Owner reports 1
2011-Q3 Owner reports 2
2011-Q4 Owner reports 3
2012-Q1 Owner reports 3
2012-Q2 Owner reports 5
2012-Q3 Owner reports 16
2012-Q4 Owner reports 9
2013-Q1 Owner reports 9
2013-Q2 Owner reports 74
2013-Q3 Owner reports 130
2013-Q4 Owner reports 63
2014-Q1 Owner reports 24
2014-Q2 Owner reports 22
2014-Q3 Owner reports 44
2014-Q4 Owner reports 50
2015-Q1 Owner reports 30
2015-Q2 Owner reports 15
2015-Q3 Owner reports 28
2015-Q4 Owner reports 20
2016-Q1 Owner reports 11
2016-Q2 Owner reports 9
2016-Q3 Owner reports 29
2016-Q4 Owner reports 19
2017-Q1 Owner reports 16
2017-Q2 Owner reports 21
2017-Q3 Owner reports 22
2017-Q4 Owner reports 37
2018-Q1 Owner reports 20
2018-Q2 Owner reports 21
2018-Q3 Owner reports 19
2018-Q4 Owner reports 43
2019-Q1 Owner reports 21
2019-Q2 Owner reports 23
2019-Q3 Owner reports 9
2019-Q4 Owner reports 18
2020-Q1 Owner reports 11
2020-Q2 Owner reports 11
2020-Q3 Owner reports 8
2020-Q4 Owner reports 19
2021-Q1 Owner reports 14
2021-Q2 Owner reports 8
2021-Q3 Owner reports 10
2021-Q4 Owner reports 10
2022-Q1 Owner reports 6
2022-Q2 Owner reports 6
2022-Q3 Owner reports 6
2022-Q4 Owner reports 7
2023-Q1 Owner reports 6
2023-Q2 Owner reports 6
2023-Q3 Owner reports 3
2023-Q4 Owner reports 5
2024-Q1 Owner reports 1
2024-Q2 Owner reports 6
2024-Q3 Owner reports 6
2024-Q4 Owner reports 3
2025-Q1 Owner reports 2
2025-Q2 Owner reports 1
2025-Q3 Owner reports 6
2025-Q4 Owner reports 1
2026-Q1 Owner reports 1
2026-Q2 Owner reports 1
Recall campaign 1 10V161000
Recall campaign 1 10V222000
Recall campaign 1 11V574000
Recall campaign 1 14E028000
Recall campaign 1 15V793000
Recall campaign 1 16V384000
Recall campaign 1 18V046000
Recall campaign 1 18V775000
Recall campaign 1 19V001000
Recall campaign 1 19V904000
Recall campaign 1 21E013000
Recall campaign 1 21V081000
Recall campaign 1 21V158000
Defect investigation 1 PE10019
Defect investigation 1 AQ10001
Defect investigation 1 PE11003
Defect investigation 1 EA11009
Defect investigation 1 EA12009
Defect investigation 1 PE13003
Defect investigation 1 DP22005
NHTSA Safety Recalls Snapshot 2026-08-22 Open source record Read our complete data methodology →

Safety Recalls (13)

Official safety recall campaigns filed with NHTSA

  1. Manufacturer action

    Recall campaign 10V161000

    Report date
    Component:
    SEATS
    Consequence:
    IN THE EVENT OF A CRASH, THE SEATBACK AND HEAD RESTRAINT MAY MOVE REARWARD, INCREASING THE RISK OF INJURY.
    Remedy:
    DEALERS WILL REPLACE THE MANUAL RECLINERS FOR BOTH POWER AND MANUAL SEATS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 30, 2010. OWNERS MAY CONTACT FORD AT 1-866-436-7332.
    View authoritative NHTSA record →

  2. Manufacturer action

    Recall campaign 10V222000

    Report date
    Component:
    POWER TRAIN
    Consequence:
    A VEHICLE PARKED WITHOUT AN ENGAGED PARK PAWL AND WITHOUT AN APPLIED PARKING BRAKE MAY HAVE UNINTENDED MOVEMENT WHICH MAY CAUSE A CRASH.
    Remedy:
    FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 28, 2010. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332 AND FOR THE HEARING IMPAIRED CALL 1-800-232-5952 (TDD). REPRESENTATIVES ARE AVAILABLE MONDAY THROUGH FRIDAY: 8:00AM - 5:00PM.
    View authoritative NHTSA record →

  3. Manufacturer action

    Recall campaign 11V574000

    Report date
    Component:
    WHEELS
    Consequence:
    WHILE DRIVING, MULTIPLE STUD FRACTURES COULD OCCUR AT THE WHEEL LOCATION, AND THE OPERATOR MAY EXPERIENCE VEHICLE VIBRATION AND/OR WHEEL SEPARATION, INCREASING THE RISK OF A CRASH.
    Remedy:
    FORD WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE REAR BRAKE DISC SURFACE FOR FLATNESS AND REPLACE THE DISCS AS NECESSARY. ADDITIONALLY, THE WHEEL LUG NUTS WILL BE REPLACED ON ALL FOUR WHEELS. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JANUARY 24, 2012. OWNERS MAY CONTACT THE FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.
    View authoritative NHTSA record →

  4. Manufacturer action

    Recall campaign 14E028000

    Report date
    Component:
    Not available in the source record
    Consequence:
    The floor mat could shift such that it could interfere with the accelerator pedal, preventing its return to an idle position, which could result in unintended vehicle speeds, increasing the risk of a crash.
    Remedy:
    Ford will notify owners, and dealers will install new replacement mats, free of charge. The recall began in July 2014. Owners may contact Ford's customer service at 1-800-392-3673. Ford's number for this recall is 14S07. NOTE: Vehicles built after October 31, 2010, while potentially equipped with the same floor mats, are equipped with a Brake Over Accelerator (BOA) feature that prevents simultaneous accelerator and brake application, allowing the vehicle to be safely stopped by pressing firmly and steadily on the brake pedal.
    View authoritative NHTSA record →

  5. Manufacturer action

    Recall campaign 15V793000

    Report date
    Component:
    FUEL SYSTEM, GASOLINE
    Consequence:
    The pressure changes may cause the tank to crack and leak fuel. A fuel leak in the presence of an ignition source increases the risk of a fire.
    Remedy:
    Ford will notify owners, and dealers will update the vehicle powertrain control modules and inspect the vehicle for any diagnostic trouble codes (DTCs) for this issue and perform a leak test on the Canister Purge Valve (CPV). The fuel tank will be inspected for cracks. The CPV and fuel tank will be replaced as necessary. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S34.
    View authoritative NHTSA record →

  6. Manufacturer action

    Recall campaign 16V384000

    Report date
    Component:
    AIR BAGS
    Consequence:
    An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
    Remedy:
    Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Ford mailed interim letters informing owners that parts are not yet available on July 15, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
    View authoritative NHTSA record →

  7. Manufacturer action

    Recall campaign 18V046000

    Report date
    Component:
    AIR BAGS
    Consequence:
    An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
    Remedy:
    Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S01.
    View authoritative NHTSA record →

  8. Manufacturer action

    Recall campaign 18V775000

    Report date
    Component:
    AIR BAGS
    Consequence:
    If the air bag does not inflate as intended, there is an increased risk of injury in the event of a crash.
    Remedy:
    Ford will notify owners, and dealers will replace the passenger air bag module, free of charge. The recall began November 21, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S34.
    View authoritative NHTSA record →

  9. Manufacturer action

    Recall campaign 19V001000

    Report date
    Component:
    AIR BAGS
    Consequence:
    An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
    Remedy:
    Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
    View authoritative NHTSA record →

  10. Manufacturer action

    Recall campaign 19V904000

    Report date
    Component:
    SERVICE BRAKES, HYDRAULIC
    Consequence:
    If the valves do not properly close, additional brake pedal travel may be required to stop the vehicle, increasing the risk of a crash.
    Remedy:
    Ford will notify owners, and dealers will flush the brake system with DOT 4 fluid and install a new brake fluid reservoir cap. In addition, the HCU will be tested to detect a possible stuck valve condition, replacing the HCU as necessary. All services will be performed free of charge. The recall began April 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S54.
    View authoritative NHTSA record →

  11. Manufacturer action

    Recall campaign 21E013000

    Report date
    Component:
    AIR BAGS
    Consequence:
    In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
    Remedy:
    Ford will notify dealers that purchased the affected parts, and dealers will provide replacement parts to purchasers, free of charge. The recall began March 18, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
    View authoritative NHTSA record →

  12. Manufacturer action

    Recall campaign 21V081000

    Report date
    Component:
    AIR BAGS
    Consequence:
    In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
    Remedy:
    Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
    View authoritative NHTSA record →

  13. Manufacturer action

    Recall campaign 21V158000

    Report date
    Component:
    AIR BAGS
    Consequence:
    An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
    Remedy:
    Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
    View authoritative NHTSA record →
NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Complaint Narrative Explorer

Verbatim owner-reported defect narratives from NHTSA public records

Data: NHTSA Office of Defects Investigation · snapshot 2026-08-21
Safety incident filters
Showing 0 of 1,059 complaints · page 1 of 43

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EPA Fuel Economy Database Snapshot 2026-08-21 Open source record Read our complete data methodology →

Estimated Ownership Cost

EPA fuel economy ratings and annual operating cost estimates

Data: US EPA Fuel Economy Guide · snapshot 2026-08-21
Supported range: 1,000–60,000 miles per year
Supported range: $1.50–$10.00 per gallon
55% city45% highway
Estimate unavailable

EPA fuel-economy data is unavailable for this vehicle.

No estimate is shown when required EPA values are unavailable.

 Open Ownership Cost Calculator →

Adjacent Model Years

Immediate preceding and succeeding model year records

NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Methodology & Data Integrity

Data sourced from NHTSA Office of Defects Investigation. Snapshot date: 2026-08-21.

Read our complete data methodology → Sources