Equal-exposure complaint evidence and changes in the reported problem mix

2003 vs 2004 TOYOTA AVALON

NHTSA Consumer Complaints complaints · snapshot 2026-08-21

Share shifts show how a vehicle's problem mix changed. They do not measure reliability, and complaint counts are not normalized for sales volume.

First 275 months on market for each model year

Exposure window calculated through Aug 22, 2026

Age-matched reports

▼ 29.2% fewer reports in the equal exposure window

NHTSA Consumer Complaints complaints · snapshot 2026-08-21

Component share shift

Bars start at the neutral midpoint. Left means a smaller share; right means a larger share.

View component share data as a table
Component 2003 share 2004 share Share change
STEERING 4.5% 11.3% ▲ 6.8 pts larger share
VEHICLE SPEED CONTROL 14.9% 10.3% ▼ 4.6 pts smaller share
AIR BAGS 57.1% 54.4% ▼ 2.7 pts smaller share
SUSPENSION 2.8% 0.5% ▼ 2.3 pts smaller share
SEAT BELTS 1.7% 3.4% ▲ 1.7 pts larger share
ENGINE 3.1% 2.0% ▼ 1.2 pts smaller share
VISIBILITY 1.0% not reported ▼ 1.0 pts smaller share
SERVICE BRAKES 3.8% 2.9% ▼ 0.9 pts smaller share
POWER TRAIN 1.7% 1.0% ▼ 0.8 pts smaller share
ELECTRICAL SYSTEM 4.2% 3.4% ▼ 0.7 pts smaller share
FUEL SYSTEM 1.4% 2.0% ▲ 0.6 pts larger share
WHEELS not reported 0.5% ▲ 0.5 pts larger share
EXTERIOR LIGHTING not reported 0.5% ▲ 0.5 pts larger share
FORWARD COLLISION AVOIDANCE not reported 0.5% ▲ 0.5 pts larger share
TIRES not reported 0.5% ▲ 0.5 pts larger share
STRUCTURE 1.4% 1.0% ▼ 0.4 pts smaller share
UNKNOWN OR OTHER 12.5% 14.7% ▲ 2.3 pts larger share

NHTSA Safety Recalls recalls · snapshot 2026-08-22

Recall campaigns

2003 2

Campaign components: AIR BAGS

2004 3

Campaign components: AIR BAGS

NHTSA Consumer Complaints complaints · snapshot 2026-08-21

Safety signals

◆ Fires
2 → 0
◆ Injuries
28 → 17