Equal-exposure complaint evidence and changes in the reported problem mix

2022 vs 2023 TOYOTA HIGHLANDER

NHTSA Consumer Complaints complaints · snapshot 2026-08-21

Share shifts show how a vehicle's problem mix changed. They do not measure reliability, and complaint counts are not normalized for sales volume.

First 47 months on market for each model year

Exposure window calculated through Aug 22, 2026

Age-matched reports

▲ 22.1% more reports in the equal exposure window

NHTSA Consumer Complaints complaints · snapshot 2026-08-21

Bars start at the neutral midpoint. Left means a smaller share; right means a larger share.

View component share data as a table

Component	2022 share	2023 share	Share change
POWER TRAIN	17.2%	5.7%	▼ 11.6 pts smaller share
SERVICE BRAKES	12.1%	7.3%	▼ 4.7 pts smaller share
ENGINE	2.6%	6.8%	▲ 4.2 pts larger share
VISIBILITY	6.5%	2.8%	▼ 3.7 pts smaller share
VEHICLE SPEED CONTROL	2.2%	5.1%	▲ 2.9 pts larger share
WHEELS	not reported	2.3%	▲ 2.3 pts larger share
EXTERIOR LIGHTING	2.2%	not reported	▼ 2.2 pts smaller share
FORWARD COLLISION AVOIDANCE	4.3%	2.3%	▼ 2.1 pts smaller share
STRUCTURE	15.5%	17.5%	▲ 2.0 pts larger share
FUEL SYSTEM	2.6%	4.5%	▲ 1.9 pts larger share
AIR BAGS	5.2%	3.4%	▼ 1.8 pts smaller share
SEAT BELTS	0.9%	2.3%	▲ 1.4 pts larger share
BACK OVER PREVENTION	1.7%	1.1%	▼ 0.6 pts smaller share
LANE DEPARTURE	2.2%	1.7%	▼ 0.5 pts smaller share
ELECTRICAL SYSTEM	4.7%	5.1%	▲ 0.3 pts larger share
STEERING	0.9%	1.1%	▲ 0.3 pts larger share
TIRES	0.9%	1.1%	▲ 0.3 pts larger share
UNKNOWN OR OTHER	40.1%	46.3%	▲ 6.2 pts larger share

NHTSA Safety Recalls recalls · snapshot 2026-08-22

2022 6

Campaign components: ELECTRONIC STABILITY CONTROL (ESC), EQUIPMENT, SEATS, and STRUCTURE

2023 9

Campaign components: AIR BAGS, BACK OVER PREVENTION, ELECTRICAL SYSTEM, EQUIPMENT, SEATS, and STRUCTURE

NHTSA Consumer Complaints complaints · snapshot 2026-08-21