Equal-exposure complaint evidence and changes in the reported problem mix

2023 vs 2024 TOYOTA HIGHLANDER

NHTSA Consumer Complaints complaints · snapshot 2026-08-21

Share shifts show how a vehicle's problem mix changed. They do not measure reliability, and complaint counts are not normalized for sales volume.

First 35 months on market for each model year

Exposure window calculated through Aug 22, 2026

Age-matched reports

▼ 64.2% fewer reports in the equal exposure window

NHTSA Consumer Complaints complaints · snapshot 2026-08-21

Bars start at the neutral midpoint. Left means a smaller share; right means a larger share.

View component share data as a table

Component	2023 share	2024 share	Share change
STRUCTURE	17.5%	5.1%	▼ 12.4 pts smaller share
FUEL SYSTEM	4.5%	12.8%	▲ 8.3 pts larger share
SERVICE BRAKES	7.3%	15.4%	▲ 8.0 pts larger share
ELECTRICAL SYSTEM	5.1%	10.3%	▲ 5.2 pts larger share
ENGINE	6.8%	2.6%	▼ 4.2 pts smaller share
AIR BAGS	3.4%	not reported	▼ 3.4 pts smaller share
SUSPENSION	not reported	2.6%	▲ 2.6 pts larger share
VEHICLE SPEED CONTROL	5.1%	2.6%	▼ 2.5 pts smaller share
WHEELS	2.3%	not reported	▼ 2.3 pts smaller share
POWER TRAIN	5.7%	7.7%	▲ 2.0 pts larger share
LANE DEPARTURE	1.7%	not reported	▼ 1.7 pts smaller share
STEERING	1.1%	not reported	▼ 1.1 pts smaller share
TIRES	1.1%	not reported	▼ 1.1 pts smaller share
BACK OVER PREVENTION	1.1%	not reported	▼ 1.1 pts smaller share
FORWARD COLLISION AVOIDANCE	2.3%	2.6%	▲ 0.3 pts larger share
SEAT BELTS	2.3%	2.6%	▲ 0.3 pts larger share
VISIBILITY	2.8%	2.6%	▼ 0.3 pts smaller share
UNKNOWN OR OTHER	46.3%	43.6%	▼ 2.7 pts smaller share

NHTSA Safety Recalls recalls · snapshot 2026-08-22

2023 9

Campaign components: AIR BAGS, BACK OVER PREVENTION, ELECTRICAL SYSTEM, EQUIPMENT, SEATS, and STRUCTURE

2024 7

Campaign components: BACK OVER PREVENTION, ELECTRICAL SYSTEM, EQUIPMENT, SEAT BELTS, and SEATS

NHTSA Consumer Complaints complaints · snapshot 2026-08-21