Equal-exposure complaint evidence and changes in the reported problem mix
2009 vs 2010 TOYOTA MATRIX
NHTSA Consumer Complaints complaints · snapshot 2026-08-21
Share shifts show how a vehicle's problem mix changed. They do not measure reliability, and complaint counts are not normalized for sales volume.
First 203 months on market for each model year
Exposure window calculated through Aug 22, 2026
Age-matched reports
▼ 76.6% fewer reports in the equal exposure window
NHTSA Consumer Complaints complaints · snapshot 2026-08-21
Component share shift
Bars start at the neutral midpoint. Left means a smaller share; right means a larger share.
View component share data as a table
| Component | 2009 share | 2010 share | Share change |
|---|---|---|---|
| VEHICLE SPEED CONTROL | 19.7% | 9.1% | ▼ 10.6 pts smaller share |
| AIR BAGS | 39.4% | 47.7% | ▲ 8.4 pts larger share |
| STEERING | 9.0% | 4.6% | ▼ 4.5 pts smaller share |
| ENGINE | 9.6% | 6.8% | ▼ 2.8 pts smaller share |
| STRUCTURE | not reported | 2.3% | ▲ 2.3 pts larger share |
| SEAT BELTS | not reported | 2.3% | ▲ 2.3 pts larger share |
| SUSPENSION | 0.5% | 2.3% | ▲ 1.7 pts larger share |
| VISIBILITY | 3.2% | 4.6% | ▲ 1.4 pts larger share |
| ELECTRICAL SYSTEM | 3.2% | 2.3% | ▼ 0.9 pts smaller share |
| POWER TRAIN | 1.6% | 2.3% | ▲ 0.7 pts larger share |
| SERVICE BRAKES | 8.5% | 9.1% | ▲ 0.6 pts larger share |
| UNKNOWN OR OTHER | 19.7% | 18.2% | ▼ 1.5 pts smaller share |
NHTSA Safety Recalls recalls · snapshot 2026-08-22
Recall campaigns
Campaign components: AIR BAGS, EQUIPMENT, and VEHICLE SPEED CONTROL
Campaign components: AIR BAGS, EQUIPMENT, and VEHICLE SPEED CONTROL
NHTSA Consumer Complaints complaints · snapshot 2026-08-21
Safety signals
- ◆ Fires
- 1 → 0
- ◆ Injuries
- 20 → 1