2013 AUDI Q5 — Owner-Reported Problems

NHTSA Office of Defects Investigation Snapshot 2026-08-22 92 complaints · 5 recalls

Verdict & Safety Summary

Most-reported system: ENGINE (28 complaints · 30.4%)
Safety signals:
  • Crashes 1
  • Fires 4
  • Injuries 2
  • Deaths 0
NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Component Problem Distribution

Share of owner complaints filed for each vehicle system (unaffected by sales volume)

Component Problem Distribution ENGINE appears in 28 of 92 owner complaints (30.4%) in this vehicle snapshot. ENGINE: 28 complaints, 30.4% of reports ENGINE 28 · 30.4% · 4 fire reports STEERING: 18 complaints, 19.6% of reports STEERING 18 · 19.6% · 1 crash reports STRUCTURE: 7 complaints, 7.6% of reports STRUCTURE 7 · 7.6% SERVICE BRAKES: 6 complaints, 6.5% of reports SERVICE BRAKES 6 · 6.5% POWER TRAIN: 5 complaints, 5.4% of reports POWER TRAIN 5 · 5.4% FUEL SYSTEM: 4 complaints, 4.4% of reports FUEL SYSTEM 4 · 4.4% ELECTRICAL SYSTEM: 3 complaints, 3.3% of reports ELECTRICAL SYSTEM 3 · 3.3% VISIBILITY: 3 complaints, 3.3% of reports VISIBILITY 3 · 3.3% EXTERIOR LIGHTING: 2 complaints, 2.2% of reports EXTERIOR LIGHTING 2 · 2.2% UNKNOWN OR OTHER: 21 complaints, 22.8% of reports UNKNOWN OR OTHER 21 · 22.8% 0% 25% 50% 75% 100%

UNKNOWN OR OTHER is an NHTSA classification artifact and is always listed last.

View component data as a table
System / Component Complaints Share of Reports Safety Reports (Crashes / Fires)
ENGINE 28 30.4% 0 crashes · 4 fires
STEERING 18 19.6% 1 crashes · 0 fires
STRUCTURE 7 7.6% 0 crashes · 0 fires
SERVICE BRAKES 6 6.5% 0 crashes · 0 fires
POWER TRAIN 5 5.4% 0 crashes · 0 fires
FUEL SYSTEM 4 4.4% 0 crashes · 0 fires
ELECTRICAL SYSTEM 3 3.3% 0 crashes · 0 fires
VISIBILITY 3 3.3% 0 crashes · 0 fires
EXTERIOR LIGHTING 2 2.2% 0 crashes · 0 fires
UNKNOWN OR OTHER 21 22.8% 0 crashes · 0 fires
NHTSA Consumer Complaints, NHTSA Safety Recalls, and NHTSA Defect Investigations Snapshot 2026-08-22 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Problem & Recall Timeline

Observed complaint volume and manufacturer recall actions over time

Problem & Recall Timeline Owner reports in this snapshot begin in Jan 2013; the first recall shown was reported in Jan 2017. 2013-Q1: 7 owner reports 7 2013-Q2: 4 owner reports 4 2013-Q3: 2 owner reports 2 2014-Q2: 2 owner reports 2 2014-Q3: 1 owner reports 1 2015-Q1: 2 owner reports 2 2015-Q3: 2 owner reports 2 2015-Q4: 1 owner reports 1 2016-Q1: 1 owner reports 1 2016-Q2: 1 owner reports 1 2016-Q3: 4 owner reports 4 2016-Q4: 1 owner reports 1 2017-Q1: 1 owner reports 1 2017-Q2: 3 owner reports 3 2017-Q3: 3 owner reports 3 2017-Q4: 2 owner reports 2 2018-Q1: 3 owner reports 3 2018-Q2: 4 owner reports 4 2018-Q3: 2 owner reports 2 2018-Q4: 1 owner reports 1 2019-Q1: 2 owner reports 2 2019-Q2: 2 owner reports 2 2019-Q3: 4 owner reports 4 2019-Q4: 4 owner reports 4 2020-Q1: 3 owner reports 3 2020-Q2: 2 owner reports 2 2020-Q3: 1 owner reports 1 2020-Q4: 3 owner reports 3 2021-Q3: 2 owner reports 2 2021-Q4: 1 owner reports 1 2022-Q1: 3 owner reports 3 2022-Q2: 3 owner reports 3 2022-Q3: 1 owner reports 1 2022-Q4: 2 owner reports 2 2023-Q1: 1 owner reports 1 2023-Q4: 1 owner reports 1 2024-Q1: 3 owner reports 3 2024-Q2: 1 owner reports 1 2024-Q4: 2 owner reports 2 2025-Q1: 1 owner reports 1 2025-Q3: 1 owner reports 1 2026-Q1: 1 owner reports 1 2026-Q2: 1 owner reports 1 Owner reports Jan 2013 Apr 2026 Recall campaign 17V001000 ◆ Recall campaign 17V001000 Recall campaign 17V002000 ◆ Recall campaign 17V002000 Recall campaign 17V298000 ◆ Recall campaign 17V298000 Recall campaign 17V622000 ◆ Recall campaign 17V622000 Recall campaign 18V229000 ◆ Recall campaign 18V229000 Investigation DP22005 ● Investigation DP22005
  • Campaign 17V002000 was reported 53 days after the first earlier complaint mapped to its component.
  • Campaign 17V622000 was reported 974 days after the first earlier complaint mapped to its component.
  • Campaign 18V229000 was reported 516 days after the first earlier complaint mapped to its component.
View timeline records as a table
Date Record type Count Record identifier
2013-Q1 Owner reports 7
2013-Q2 Owner reports 4
2013-Q3 Owner reports 2
2014-Q2 Owner reports 2
2014-Q3 Owner reports 1
2015-Q1 Owner reports 2
2015-Q3 Owner reports 2
2015-Q4 Owner reports 1
2016-Q1 Owner reports 1
2016-Q2 Owner reports 1
2016-Q3 Owner reports 4
2016-Q4 Owner reports 1
2017-Q1 Owner reports 1
2017-Q2 Owner reports 3
2017-Q3 Owner reports 3
2017-Q4 Owner reports 2
2018-Q1 Owner reports 3
2018-Q2 Owner reports 4
2018-Q3 Owner reports 2
2018-Q4 Owner reports 1
2019-Q1 Owner reports 2
2019-Q2 Owner reports 2
2019-Q3 Owner reports 4
2019-Q4 Owner reports 4
2020-Q1 Owner reports 3
2020-Q2 Owner reports 2
2020-Q3 Owner reports 1
2020-Q4 Owner reports 3
2021-Q3 Owner reports 2
2021-Q4 Owner reports 1
2022-Q1 Owner reports 3
2022-Q2 Owner reports 3
2022-Q3 Owner reports 1
2022-Q4 Owner reports 2
2023-Q1 Owner reports 1
2023-Q4 Owner reports 1
2024-Q1 Owner reports 3
2024-Q2 Owner reports 1
2024-Q4 Owner reports 2
2025-Q1 Owner reports 1
2025-Q3 Owner reports 1
2026-Q1 Owner reports 1
2026-Q2 Owner reports 1
Recall campaign 1 17V001000
Recall campaign 1 17V002000
Recall campaign 1 17V298000
Recall campaign 1 17V622000
Recall campaign 1 18V229000
Defect investigation 1 DP22005
NHTSA Safety Recalls Snapshot 2026-08-22 Open source record Read our complete data methodology →

Safety Recalls (5)

Official safety recall campaigns filed with NHTSA

  1. Manufacturer action

    Recall campaign 17V001000

    Report date
    Component:
    AIR BAGS
    Consequence:
    An inflator rupture may result in metal fragments striking the driver or other occupants resulting in serious injury or death.
    Remedy:
    Audi will notify owners, and dealers will inspect the inflator and either coat it or replace it, as necessary, after removing the surrounding foam, free of charge. The recall is expected to began March 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 69P1.
    View authoritative NHTSA record →
  2. Manufacturer action

    Recall campaign 17V002000

    Report date
    Component:
    ENGINE AND ENGINE COOLING
    Consequence:
    If the coolant pump overheats, it can increase the risk of a fire.
    Remedy:
    Audi will notify owners, and dealers will update the software so that the power supply to the coolant pump is deactivated if the pump becomes blocked with debris, free of charge. The recall is expected to begin February 20, 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 19M1.
    View authoritative NHTSA record →
  3. Manufacturer action

    Recall campaign 17V298000

    Report date
    Component:
    FUEL SYSTEM, GASOLINE
    Consequence:
    A fuel leak in the presence of an ignition source increases the risk of a fire.
    Remedy:
    Audi will notify owners, and dealers will replace the fuel pump flange if cracks are present. Flanges that do not have cracks will have a protective film applied. These repairs will be performed free of charge. The recall began July 3, 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 20Z8. Note: This recall is an expansion of recall 16V-660.
    View authoritative NHTSA record →
  4. Manufacturer action

    Recall campaign 17V622000

    Report date
    Component:
    ELECTRICAL SYSTEM
    Consequence:
    The melted wires can increase the risk of a fire.
    Remedy:
    Audi will notify owners, and dealers will replace the auxiliary heater and, as necessary, update the software, free of charge. The Recall began November 27, 2017. Owners may contact Audi customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 80C5 and 80C6.
    View authoritative NHTSA record →
  5. Manufacturer action

    Recall campaign 18V229000

    Report date
    Component:
    ENGINE AND ENGINE COOLING
    Consequence:
    A blocked pump or a short-circuited pump can increase the risk of a fire.
    Remedy:
    Audi will notify owners, and dealers will replace the pumps, free of charge. The recall began September 14, 2018. Owners may contact Audi customer service at 1-800-253-2834. Audi's number's for this recall is 19N3/19N4. Note: This recall is in additional to the coolant pump software update applied as a remedy under recall 17V002.
    View authoritative NHTSA record →
NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Complaint Narrative Explorer

Verbatim owner-reported defect narratives from NHTSA public records

Data: NHTSA Office of Defects Investigation · snapshot 2026-08-21
Safety incident filters
Showing 0 of 92 complaints · page 1 of 4

No complaints match the current filters.

EPA Fuel Economy Database Snapshot 2026-08-21 Open source record Read our complete data methodology →

Estimated Ownership Cost

EPA fuel economy ratings and annual operating cost estimates

Data: US EPA Fuel Economy Guide · snapshot 2026-08-21
Supported range: 1,000–60,000 miles per year
Supported range: $1.50–$10.00 per gallon
55% city45% highway
Estimate unavailable

EPA fuel-economy data is unavailable for this vehicle.

No estimate is shown when required EPA values are unavailable.

Open Ownership Cost Calculator →

Adjacent Model Years

Immediate preceding and succeeding model year records

NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Methodology & Data Integrity

Data sourced from NHTSA Office of Defects Investigation. Snapshot date: 2026-08-21.

Read our complete data methodology → Sources