2013 AUDI Q5 — Owner-Reported Problems
Verdict & Safety Summary
- Crashes 1
- Fires 4
- Injuries 2
- Deaths 0
Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.
Component Problem Distribution
Share of owner complaints filed for each vehicle system (unaffected by sales volume)
UNKNOWN OR OTHER is an NHTSA classification artifact and is always listed last.
View component data as a table
| System / Component | Complaints | Share of Reports | Safety Reports (Crashes / Fires) |
|---|---|---|---|
| ENGINE | 28 | 30.4% | 0 crashes · 4 fires |
| STEERING | 18 | 19.6% | 1 crashes · 0 fires |
| STRUCTURE | 7 | 7.6% | 0 crashes · 0 fires |
| SERVICE BRAKES | 6 | 6.5% | 0 crashes · 0 fires |
| POWER TRAIN | 5 | 5.4% | 0 crashes · 0 fires |
| FUEL SYSTEM | 4 | 4.4% | 0 crashes · 0 fires |
| ELECTRICAL SYSTEM | 3 | 3.3% | 0 crashes · 0 fires |
| VISIBILITY | 3 | 3.3% | 0 crashes · 0 fires |
| EXTERIOR LIGHTING | 2 | 2.2% | 0 crashes · 0 fires |
| UNKNOWN OR OTHER | 21 | 22.8% | 0 crashes · 0 fires |
Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.
Problem & Recall Timeline
Observed complaint volume and manufacturer recall actions over time
- Campaign 17V002000 was reported 53 days after the first earlier complaint mapped to its component.
- Campaign 17V622000 was reported 974 days after the first earlier complaint mapped to its component.
- Campaign 18V229000 was reported 516 days after the first earlier complaint mapped to its component.
View timeline records as a table
| Date | Record type | Count | Record identifier |
|---|---|---|---|
| 2013-Q1 | Owner reports | 7 | |
| 2013-Q2 | Owner reports | 4 | |
| 2013-Q3 | Owner reports | 2 | |
| 2014-Q2 | Owner reports | 2 | |
| 2014-Q3 | Owner reports | 1 | |
| 2015-Q1 | Owner reports | 2 | |
| 2015-Q3 | Owner reports | 2 | |
| 2015-Q4 | Owner reports | 1 | |
| 2016-Q1 | Owner reports | 1 | |
| 2016-Q2 | Owner reports | 1 | |
| 2016-Q3 | Owner reports | 4 | |
| 2016-Q4 | Owner reports | 1 | |
| 2017-Q1 | Owner reports | 1 | |
| 2017-Q2 | Owner reports | 3 | |
| 2017-Q3 | Owner reports | 3 | |
| 2017-Q4 | Owner reports | 2 | |
| 2018-Q1 | Owner reports | 3 | |
| 2018-Q2 | Owner reports | 4 | |
| 2018-Q3 | Owner reports | 2 | |
| 2018-Q4 | Owner reports | 1 | |
| 2019-Q1 | Owner reports | 2 | |
| 2019-Q2 | Owner reports | 2 | |
| 2019-Q3 | Owner reports | 4 | |
| 2019-Q4 | Owner reports | 4 | |
| 2020-Q1 | Owner reports | 3 | |
| 2020-Q2 | Owner reports | 2 | |
| 2020-Q3 | Owner reports | 1 | |
| 2020-Q4 | Owner reports | 3 | |
| 2021-Q3 | Owner reports | 2 | |
| 2021-Q4 | Owner reports | 1 | |
| 2022-Q1 | Owner reports | 3 | |
| 2022-Q2 | Owner reports | 3 | |
| 2022-Q3 | Owner reports | 1 | |
| 2022-Q4 | Owner reports | 2 | |
| 2023-Q1 | Owner reports | 1 | |
| 2023-Q4 | Owner reports | 1 | |
| 2024-Q1 | Owner reports | 3 | |
| 2024-Q2 | Owner reports | 1 | |
| 2024-Q4 | Owner reports | 2 | |
| 2025-Q1 | Owner reports | 1 | |
| 2025-Q3 | Owner reports | 1 | |
| 2026-Q1 | Owner reports | 1 | |
| 2026-Q2 | Owner reports | 1 | |
| Recall campaign | 1 | 17V001000 | |
| Recall campaign | 1 | 17V002000 | |
| Recall campaign | 1 | 17V298000 | |
| Recall campaign | 1 | 17V622000 | |
| Recall campaign | 1 | 18V229000 | |
| Defect investigation | 1 | DP22005 |
Safety Recalls (5)
Official safety recall campaigns filed with NHTSA
-
Manufacturer action
Recall campaign 17V001000
- Report date
- Component:
- AIR BAGS
- Consequence:
- An inflator rupture may result in metal fragments striking the driver or other occupants resulting in serious injury or death.
- Remedy:
- Audi will notify owners, and dealers will inspect the inflator and either coat it or replace it, as necessary, after removing the surrounding foam, free of charge. The recall is expected to began March 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 69P1.
-
Manufacturer action
Recall campaign 17V002000
- Report date
- Component:
- ENGINE AND ENGINE COOLING
- Consequence:
- If the coolant pump overheats, it can increase the risk of a fire.
- Remedy:
- Audi will notify owners, and dealers will update the software so that the power supply to the coolant pump is deactivated if the pump becomes blocked with debris, free of charge. The recall is expected to begin February 20, 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 19M1.
-
Manufacturer action
Recall campaign 17V298000
- Report date
- Component:
- FUEL SYSTEM, GASOLINE
- Consequence:
- A fuel leak in the presence of an ignition source increases the risk of a fire.
- Remedy:
- Audi will notify owners, and dealers will replace the fuel pump flange if cracks are present. Flanges that do not have cracks will have a protective film applied. These repairs will be performed free of charge. The recall began July 3, 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 20Z8. Note: This recall is an expansion of recall 16V-660.
-
Manufacturer action
Recall campaign 17V622000
- Report date
- Component:
- ELECTRICAL SYSTEM
- Consequence:
- The melted wires can increase the risk of a fire.
- Remedy:
- Audi will notify owners, and dealers will replace the auxiliary heater and, as necessary, update the software, free of charge. The Recall began November 27, 2017. Owners may contact Audi customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 80C5 and 80C6.
-
Manufacturer action
Recall campaign 18V229000
- Report date
- Component:
- ENGINE AND ENGINE COOLING
- Consequence:
- A blocked pump or a short-circuited pump can increase the risk of a fire.
- Remedy:
- Audi will notify owners, and dealers will replace the pumps, free of charge. The recall began September 14, 2018. Owners may contact Audi customer service at 1-800-253-2834. Audi's number's for this recall is 19N3/19N4. Note: This recall is in additional to the coolant pump software update applied as a remedy under recall 17V002.
Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.
Complaint Narrative Explorer
Verbatim owner-reported defect narratives from NHTSA public records
Estimated Ownership Cost
EPA fuel economy ratings and annual operating cost estimates
Adjacent Model Years
Immediate preceding and succeeding model year records
Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.
Methodology & Data Integrity
Data sourced from NHTSA Office of Defects Investigation. Snapshot date: 2026-08-21.