2017 AUDI Q5 — Owner-Reported Problems
Verdict & Safety Summary
- Crashes 3
- Fires 0
- Injuries 3
- Deaths 0
Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.
Component Problem Distribution
Share of owner complaints filed for each vehicle system (unaffected by sales volume)
UNKNOWN OR OTHER is an NHTSA classification artifact and is always listed last.
View component data as a table
| System / Component | Complaints | Share of Reports | Safety Reports (Crashes / Fires) |
|---|---|---|---|
| ENGINE | 16 | 38.1% | 0 crashes · 0 fires |
| FUEL SYSTEM | 7 | 16.7% | 0 crashes · 0 fires |
| STEERING | 4 | 9.5% | 0 crashes · 0 fires |
| AIR BAGS | 2 | 4.8% | 1 crashes · 0 fires |
| SERVICE BRAKES | 2 | 4.8% | 0 crashes · 0 fires |
| VEHICLE SPEED CONTROL | 2 | 4.8% | 0 crashes · 0 fires |
| ELECTRICAL SYSTEM | 1 | 2.4% | 0 crashes · 0 fires |
| POWER TRAIN | 1 | 2.4% | 0 crashes · 0 fires |
| SEAT BELTS | 1 | 2.4% | 1 crashes · 0 fires |
| UNKNOWN OR OTHER | 6 | 14.3% | 1 crashes · 0 fires |
Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.
Problem & Recall Timeline
Observed complaint volume and manufacturer recall actions over time
View timeline records as a table
| Date | Record type | Count | Record identifier |
|---|---|---|---|
| 2017-Q1 | Owner reports | 1 | |
| 2017-Q3 | Owner reports | 1 | |
| 2017-Q4 | Owner reports | 1 | |
| 2018-Q2 | Owner reports | 4 | |
| 2018-Q3 | Owner reports | 5 | |
| 2018-Q4 | Owner reports | 2 | |
| 2019-Q1 | Owner reports | 2 | |
| 2019-Q2 | Owner reports | 1 | |
| 2019-Q4 | Owner reports | 1 | |
| 2020-Q1 | Owner reports | 2 | |
| 2020-Q2 | Owner reports | 1 | |
| 2020-Q4 | Owner reports | 1 | |
| 2021-Q3 | Owner reports | 1 | |
| 2021-Q4 | Owner reports | 1 | |
| 2022-Q3 | Owner reports | 1 | |
| 2022-Q4 | Owner reports | 4 | |
| 2023-Q1 | Owner reports | 2 | |
| 2023-Q2 | Owner reports | 1 | |
| 2023-Q3 | Owner reports | 1 | |
| 2024-Q1 | Owner reports | 2 | |
| 2024-Q2 | Owner reports | 1 | |
| 2025-Q2 | Owner reports | 1 | |
| 2025-Q4 | Owner reports | 1 | |
| 2026-Q1 | Owner reports | 2 | |
| 2026-Q2 | Owner reports | 2 | |
| Recall campaign | 1 | 17V001000 | |
| Recall campaign | 1 | 17V002000 | |
| Recall campaign | 1 | 17V297000 | |
| Recall campaign | 1 | 17V298000 | |
| Recall campaign | 1 | 18V229000 |
Safety Recalls (5)
Official safety recall campaigns filed with NHTSA
-
Manufacturer action
Recall campaign 17V001000
- Report date
- Component:
- AIR BAGS
- Consequence:
- An inflator rupture may result in metal fragments striking the driver or other occupants resulting in serious injury or death.
- Remedy:
- Audi will notify owners, and dealers will inspect the inflator and either coat it or replace it, as necessary, after removing the surrounding foam, free of charge. The recall is expected to began March 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 69P1.
-
Manufacturer action
Recall campaign 17V002000
- Report date
- Component:
- ENGINE AND ENGINE COOLING
- Consequence:
- If the coolant pump overheats, it can increase the risk of a fire.
- Remedy:
- Audi will notify owners, and dealers will update the software so that the power supply to the coolant pump is deactivated if the pump becomes blocked with debris, free of charge. The recall is expected to begin February 20, 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 19M1.
-
Manufacturer action
Recall campaign 17V297000
- Report date
- Component:
- POWER TRAIN
- Consequence:
- Despite selecting 'Park', if the parking brake is not applied, the vehicle may rollaway, increasing the risk of a crash.
- Remedy:
- Audi will notify owners, and dealers will replace the geabox in the affected vehicles, free of charge. The recall began May 15, 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 37K6.
-
Manufacturer action
Recall campaign 17V298000
- Report date
- Component:
- FUEL SYSTEM, GASOLINE
- Consequence:
- A fuel leak in the presence of an ignition source increases the risk of a fire.
- Remedy:
- Audi will notify owners, and dealers will replace the fuel pump flange if cracks are present. Flanges that do not have cracks will have a protective film applied. These repairs will be performed free of charge. The recall began July 3, 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 20Z8. Note: This recall is an expansion of recall 16V-660.
-
Manufacturer action
Recall campaign 18V229000
- Report date
- Component:
- ENGINE AND ENGINE COOLING
- Consequence:
- A blocked pump or a short-circuited pump can increase the risk of a fire.
- Remedy:
- Audi will notify owners, and dealers will replace the pumps, free of charge. The recall began September 14, 2018. Owners may contact Audi customer service at 1-800-253-2834. Audi's number's for this recall is 19N3/19N4. Note: This recall is in additional to the coolant pump software update applied as a remedy under recall 17V002.
Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.
Complaint Narrative Explorer
Verbatim owner-reported defect narratives from NHTSA public records
No complaints match the current filters.
Estimated Ownership Cost
EPA fuel economy ratings and annual operating cost estimates
Adjacent Model Years
Immediate preceding and succeeding model year records
Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.
Methodology & Data Integrity
Data sourced from NHTSA Office of Defects Investigation. Snapshot date: 2026-08-21.