2018 AUDI Q5 — Owner-Reported Problems
Verdict & Safety Summary
- Crashes 10
- Fires 0
- Injuries 5
- Deaths 0
Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.
Component Problem Distribution
Share of owner complaints filed for each vehicle system (unaffected by sales volume)
UNKNOWN OR OTHER is an NHTSA classification artifact and is always listed last.
View component data as a table
| System / Component | Complaints | Share of Reports | Safety Reports (Crashes / Fires) |
|---|---|---|---|
| ELECTRICAL SYSTEM | 24 | 12.1% | 0 crashes · 0 fires |
| SUSPENSION | 23 | 11.6% | 0 crashes · 0 fires |
| ENGINE | 17 | 8.6% | 0 crashes · 0 fires |
| FORWARD COLLISION AVOIDANCE | 17 | 8.6% | 2 crashes · 0 fires |
| STRUCTURE | 12 | 6.1% | 1 crashes · 0 fires |
| SERVICE BRAKES | 11 | 5.6% | 0 crashes · 0 fires |
| VEHICLE SPEED CONTROL | 9 | 4.6% | 3 crashes · 0 fires |
| POWER TRAIN | 7 | 3.5% | 1 crashes · 0 fires |
| EXTERIOR LIGHTING | 6 | 3.0% | 1 crashes · 0 fires |
| UNKNOWN OR OTHER | 73 | 36.9% | 4 crashes · 0 fires |
Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.
Problem & Recall Timeline
Observed complaint volume and manufacturer recall actions over time
- Campaign 19V277000 was reported 297 days after the first earlier complaint mapped to its component.
- Campaign 19V416000 was reported 249 days after the first earlier complaint mapped to its component.
- Campaign 19V737000 was reported 590 days after the first earlier complaint mapped to its component.
- Campaign 21V947000 was reported 1,166 days after the first earlier complaint mapped to its component.
View timeline records as a table
| Date | Record type | Count | Record identifier |
|---|---|---|---|
| 2018-Q1 | Owner reports | 3 | |
| 2018-Q2 | Owner reports | 6 | |
| 2018-Q3 | Owner reports | 4 | |
| 2018-Q4 | Owner reports | 2 | |
| 2019-Q1 | Owner reports | 6 | |
| 2019-Q2 | Owner reports | 8 | |
| 2019-Q3 | Owner reports | 5 | |
| 2019-Q4 | Owner reports | 2 | |
| 2020-Q1 | Owner reports | 5 | |
| 2020-Q2 | Owner reports | 3 | |
| 2020-Q3 | Owner reports | 2 | |
| 2021-Q1 | Owner reports | 1 | |
| 2021-Q2 | Owner reports | 5 | |
| 2021-Q3 | Owner reports | 1 | |
| 2021-Q4 | Owner reports | 2 | |
| 2022-Q1 | Owner reports | 3 | |
| 2022-Q2 | Owner reports | 3 | |
| 2022-Q3 | Owner reports | 3 | |
| 2022-Q4 | Owner reports | 6 | |
| 2023-Q1 | Owner reports | 4 | |
| 2023-Q2 | Owner reports | 7 | |
| 2023-Q3 | Owner reports | 23 | |
| 2023-Q4 | Owner reports | 11 | |
| 2024-Q1 | Owner reports | 12 | |
| 2024-Q2 | Owner reports | 9 | |
| 2024-Q3 | Owner reports | 12 | |
| 2024-Q4 | Owner reports | 7 | |
| 2025-Q1 | Owner reports | 8 | |
| 2025-Q2 | Owner reports | 7 | |
| 2025-Q3 | Owner reports | 7 | |
| 2025-Q4 | Owner reports | 7 | |
| 2026-Q1 | Owner reports | 5 | |
| 2026-Q2 | Owner reports | 5 | |
| 2026-Q3 | Owner reports | 4 | |
| Recall campaign | 1 | 16V955000 | |
| Recall campaign | 1 | 18V369000 | |
| Recall campaign | 1 | 19V277000 | |
| Recall campaign | 1 | 19V416000 | |
| Recall campaign | 1 | 19V737000 | |
| Recall campaign | 1 | 21V947000 |
Safety Recalls (6)
Official safety recall campaigns filed with NHTSA
-
Manufacturer action
Recall campaign 16V955000
- Report date
- Component:
- AIR BAGS
- Consequence:
- In the event of a crash, if the air bags and/or the seat belt pretensioners do not inflate or function properly, the vehicle occupants have an increased risk of injury.
- Remedy:
- Volkswagen and Audi will notify owners, and dealers will replace the affected air bags and seat belt pretensioners, free of charge. The recall began April 2017. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834.
-
Manufacturer action
Recall campaign 18V369000
- Report date
- Component:
- SERVICE BRAKES, HYDRAULIC
- Consequence:
- A reduction of braking performance can increase the risk of a crash.
- Remedy:
- Volkswagen and Audi will notify their owners. Audi dealers will bleed the rear brakes. Volkswagen dealers will bleed the front and rear brake calipers. Note: Owners are advised not to drive their vehicles until the brake system has been checked. The recall began June 29, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298 and Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are 47N8, 47N9, and 47N6.
-
Manufacturer action
Recall campaign 19V277000
- Report date
- Component:
- SERVICE BRAKES, HYDRAULIC
- Consequence:
- A short casting can cause a sudden loss of brakes, increasing the risk of crash. The electronic parking brake and its emergency brake function are not affected and will still function.
- Remedy:
- Audi has notified owners, and dealers will inspect the brake master cylinder, replacing it as necessary, free of charge. The recall began May 3, 2019. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 47O9.
-
Manufacturer action
Recall campaign 19V416000
- Report date
- Component:
- WHEELS
- Consequence:
- The detached trim may become a road hazard, increasing the risk of crash.
- Remedy:
- Volkswagen will notify owners, and dealers will secure the wheel arch trim with an additional screw and nut, free of charge. The recall began July 26, 2019. Owners may contact Volkswagen customer at 1-800-253-2834. Volkswagen's number for this recall is 66K6.
-
Manufacturer action
Recall campaign 19V737000
- Report date
- Component:
- STRUCTURE
- Consequence:
- The detached trim may become a road hazard, increasing the risk of crash.
- Remedy:
- Audi will notify owners, and dealers will replace the four clips securing the forward part of the rear wheel arch trim, free of charge. The recall began November 1, 2019. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 66K8.
-
Manufacturer action
Recall campaign 21V947000
- Report date
- Component:
- ELECTRICAL SYSTEM
- Consequence:
- A gateway control module shutdown will suddenly reduce engine power, increasing the risk of a crash.
- Remedy:
- Dealers will install a protective cover on the gateway control module and seal an underbody seam as necessary, free of charge. Owner notification letters were mailed January 21, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 90S9.
Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.
Complaint Narrative Explorer
Verbatim owner-reported defect narratives from NHTSA public records
Estimated Ownership Cost
EPA fuel economy ratings and annual operating cost estimates
Adjacent Model Years
Immediate preceding and succeeding model year records
Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.
Methodology & Data Integrity
Data sourced from NHTSA Office of Defects Investigation. Snapshot date: 2026-08-21.