2022 AUDI Q5 — Owner-Reported Problems
Verdict & Safety Summary
- Crashes 4
- Fires 1
- Injuries 1
- Deaths 0
Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.
Component Problem Distribution
Share of owner complaints filed for each vehicle system (unaffected by sales volume)
UNKNOWN OR OTHER is an NHTSA classification artifact and is always listed last.
View component data as a table
| System / Component | Complaints | Share of Reports | Safety Reports (Crashes / Fires) |
|---|---|---|---|
| ELECTRICAL SYSTEM | 6 | 28.6% | 0 crashes · 1 fires |
| ENGINE | 3 | 14.3% | 0 crashes · 0 fires |
| FORWARD COLLISION AVOIDANCE | 2 | 9.5% | 2 crashes · 0 fires |
| POWER TRAIN | 2 | 9.5% | 0 crashes · 0 fires |
| VEHICLE SPEED CONTROL | 2 | 9.5% | 2 crashes · 0 fires |
| VISIBILITY | 2 | 9.5% | 0 crashes · 0 fires |
| FUEL SYSTEM | 1 | 4.8% | 0 crashes · 0 fires |
| UNKNOWN OR OTHER | 6 | 28.6% | 2 crashes · 0 fires |
Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.
Problem & Recall Timeline
Observed complaint volume and manufacturer recall actions over time
- Campaign 24V898000 was reported 302 days after the first earlier complaint mapped to its component.
- Campaign 25V080000 was reported 379 days after the first earlier complaint mapped to its component.
View timeline records as a table
| Date | Record type | Count | Record identifier |
|---|---|---|---|
| 2023-Q3 | Owner reports | 1 | |
| 2023-Q4 | Owner reports | 2 | |
| 2024-Q1 | Owner reports | 2 | |
| 2024-Q3 | Owner reports | 1 | |
| 2024-Q4 | Owner reports | 3 | |
| 2025-Q1 | Owner reports | 1 | |
| 2025-Q2 | Owner reports | 1 | |
| 2025-Q3 | Owner reports | 2 | |
| 2025-Q4 | Owner reports | 1 | |
| 2026-Q1 | Owner reports | 4 | |
| 2026-Q2 | Owner reports | 3 | |
| Recall campaign | 1 | 23V842000 | |
| Recall campaign | 1 | 24V898000 | |
| Recall campaign | 1 | 25V080000 | |
| Recall campaign | 1 | 25V294000 | |
| Defect investigation | 1 | DP22005 |
Safety Recalls (4)
Official safety recall campaigns filed with NHTSA
-
Manufacturer action
Recall campaign 23V842000
- Report date
- Component:
- ELECTRICAL SYSTEM
- Consequence:
- An overheated outlet or charging cable can increase the risk of a fire.
- Remedy:
- Owners are advised not to use the 220V/240V compact/portable charging cable and only use the 110V home charging cable or public charging stations. Dealers will supply a new 220V/240V compact/portable charging cable with an incorporated temperature sensor, free of charge. Owner notification letters were mailed on March 28, 2024. Owners may contact Audi customer service at 1-800-253-2834. Audi's numbers for this recall are 93U6 and 93U8.
-
Manufacturer action
Recall campaign 24V898000
- Report date
- Component:
- ELECTRICAL SYSTEM
- Consequence:
- A high-voltage battery that overheats increases the risk of a fire.
- Remedy:
- Dealers will install advanced diagnostic software as the final remedy, anticipated to be available in the second quarter of 2025. Volkswagen will monitor available online vehicle data and contact owners as necessary, to advise them not to charge the vehicle until the battery can be replaced. For vehicles in which online data is unavailable, owners are advised not to charge their batteries until the final remedy becomes available. Repairs will be performed free of charge. Owner notification letters were mailed May 1, 2025. Owners may contact Volkswagen Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 93AA. This recall has been replaced by NHTSA recall number 25V080.
-
Manufacturer action
Recall campaign 25V080000
- Report date
- Component:
- ELECTRICAL SYSTEM
- Consequence:
- A high-voltage battery that overheats increases the risk of a fire.
- Remedy:
- Dealers will install advanced diagnostic software , free of charge. Volkswagen will monitor available online vehicle data and contact owners as necessary, to advise them not to charge the vehicle until the battery can be replaced. For vehicles in which online data is unavailable, owners are advised not to charge their batteries until the final remedy becomes available. Repairs will be performed free of charge. This will be a Phased recall. Phase 1 will include Interim letters 2022-2023 model year vehicles. Phase 2 will include Owner letters 2021-2024 model year vehicles, and Phase 3 will include Interim letters 2022-2023 model year vehicles. Interim owner notification letters informing owners of the safety risk were mailed February 28, 2025, and May 7, 2025. A second notice will be sent once the final remedy is available. Owner notification letters were mailed May 1, 2025. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 93AA. This recall expands and replaces previous NHTSA recall number 24V898.
-
Manufacturer action
Recall campaign 25V294000
- Report date
- Component:
- Not available in the source record
- Consequence:
- The screws can loosen, allowing oil to leak and increasing the risk of a fire.
- Remedy:
- Dealers will inspect and replace the screws as necessary, free of charge. Owner notification letters were mailed June 5, 2025. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 15ZK.
Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.
Complaint Narrative Explorer
Verbatim owner-reported defect narratives from NHTSA public records
Estimated Ownership Cost
EPA fuel economy ratings and annual operating cost estimates
Adjacent Model Years
Immediate preceding and succeeding model year records
Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.
Methodology & Data Integrity
Data sourced from NHTSA Office of Defects Investigation. Snapshot date: 2026-08-21.