2014 CADILLAC ATS — Owner-Reported Problems

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Component Problem Distribution

Share of owner complaints filed for each vehicle system (unaffected by sales volume)

UNKNOWN OR OTHER is an NHTSA classification artifact and is always listed last.

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Problem & Recall Timeline

Observed complaint volume and manufacturer recall actions over time

Safety Recalls (4)

Official safety recall campaigns filed with NHTSA

1. Manufacturer action

   Recall campaign 14V338000

   Report date

   Jun 19, 2014

   Component:

   POWER TRAIN

   Consequence:

   If the transmission shift cable detaches while the vehicle is being driven, the transmission gear selection may not match the indicated gear and the vehicle may move in an unintended or unexpected direction, increasing the risk of a crash. Furthermore, when the driver goes to stop and park the vehicle, despite selecting the 'PARK' position, the transmission may not be in 'PARK.' If the vehicle is not in the 'PARK' position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.

   Remedy:

   GM will notify owners, and dealers will inspect the vehicles to make sure the cable is properly seated at the transmission and shifter brackets, free of charge. The recall is expected to begin in early August 2014. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is 14179.

   View authoritative NHTSA record →

2. Manufacturer action

   Recall campaign 14V446000

   Report date

   Jul 23, 2014

   Component:

   Not available in the source record

   Consequence:

   A seat that does not stay secured increases the risk of occupant injury in a vehicle crash.

   Remedy:

   GM will notify owners, and dealers will inspect the seat hook bracket assembly weld and replace the lower seat track, as necessary, free of charge. The recall began on August 15, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GM's number for this recall is 14340.

   View authoritative NHTSA record →

3. Manufacturer action

   Recall campaign 15V463000

   Report date

   Jul 24, 2015

   Component:

   VISIBILITY

   Consequence:

   Because the switch is not recessed, the roof panel switch may inadvertently be pressed resulting in unintended auto-closure of the roof panel, increasing the risk of personal injury.

   Remedy:

   GM will notify owners and dealers will replace the roof console accessory switch trim plate, free of charge. The recall began on August 19, 2015. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is 15568. Note this recall supersedes 15V-106.

   View authoritative NHTSA record →

4. Manufacturer action

   Recall campaign 15V558000

   Report date

   Sep 3, 2015

   Component:

   VISIBILITY

   Consequence:

   If the coil antenna generates excessive heat, there is an increased risk of a fire.

   Remedy:

   GM will notify owners, and dealers will update the Electronic Climate Control module to remove the automatic rear defogger "on" function, free of charge. The recall began on October 16, 2015. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is 15299.

   View authoritative NHTSA record →