2013 CADILLAC SRX — Owner-Reported Problems

NHTSA Office of Defects Investigation Snapshot 2026-08-22 392 complaints · 5 recalls
Most-reported system: EXTERIOR LIGHTING (213 complaints · 54.3%)
Safety signals:
  • Crashes 15
  • Fires 5
  • Injuries 21
  • Deaths 0
Compare with 2012 →
NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Component Problem Distribution

Share of owner complaints filed for each vehicle system (unaffected by sales volume)

Component Problem Distribution EXTERIOR LIGHTING appears in 213 of 392 owner complaints (54.3%) in this vehicle snapshot. EXTERIOR LIGHTING: 213 complaints, 54.3% of reports EXTERIOR LIGHTING 213 · 54.3% · 2 crash reports POWER TRAIN: 21 complaints, 5.4% of reports POWER TRAIN 21 · 5.4% · 4 crash reports ELECTRICAL SYSTEM: 20 complaints, 5.1% of reports ELECTRICAL SYSTEM 20 · 5.1% · 1 crash reports VEHICLE SPEED CONTROL: 15 complaints, 3.8% of reports VEHICLE SPEED CONTROL 15 · 3.8% · 1 fire reports VISIBILITY: 13 complaints, 3.3% of reports VISIBILITY 13 · 3.3% SUSPENSION: 12 complaints, 3.1% of reports SUSPENSION 12 · 3.1% ENGINE: 11 complaints, 2.8% of reports ENGINE 11 · 2.8% SERVICE BRAKES: 8 complaints, 2.0% of reports SERVICE BRAKES 8 · 2.0% · 2 crash reports STEERING: 7 complaints, 1.8% of reports STEERING 7 · 1.8% · 1 crash reports UNKNOWN OR OTHER: 87 complaints, 22.2% of reports UNKNOWN OR OTHER 87 · 22.2% · 5 crash reports 4 fire reports 0% 25% 50% 75% 100%

UNKNOWN OR OTHER is an NHTSA classification artifact and is always listed last.

View component data as a table
System / Component Complaints Share of Reports Safety Reports (Crashes / Fires)
EXTERIOR LIGHTING 213 54.3% 2 crashes · 0 fires
POWER TRAIN 21 5.4% 4 crashes · 0 fires
ELECTRICAL SYSTEM 20 5.1% 1 crashes · 0 fires
VEHICLE SPEED CONTROL 15 3.8% 0 crashes · 1 fires
VISIBILITY 13 3.3% 0 crashes · 0 fires
SUSPENSION 12 3.1% 0 crashes · 0 fires
ENGINE 11 2.8% 0 crashes · 0 fires
SERVICE BRAKES 8 2.0% 2 crashes · 0 fires
STEERING 7 1.8% 1 crashes · 0 fires
UNKNOWN OR OTHER 87 22.2% 5 crashes · 4 fires
NHTSA Consumer Complaints, NHTSA Safety Recalls, and NHTSA Defect Investigations Snapshot 2026-08-22 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Problem & Recall Timeline

Observed complaint volume and manufacturer recall actions over time

Problem & Recall Timeline Owner reports in this snapshot begin in Jul 2013; the first recall shown was reported in Mar 2013. 2013-Q3: 3 owner reports 3 2013-Q4: 9 owner reports 9 2014-Q1: 6 owner reports 6 2014-Q2: 12 owner reports 12 2014-Q3: 5 owner reports 5 2014-Q4: 2 owner reports 2 2015-Q1: 1 owner reports 1 2015-Q2: 1 owner reports 1 2015-Q3: 3 owner reports 3 2015-Q4: 3 owner reports 3 2016-Q1: 1 owner reports 1 2016-Q2: 1 owner reports 1 2016-Q3: 4 owner reports 4 2016-Q4: 4 owner reports 4 2017-Q1: 1 owner reports 1 2017-Q2: 8 owner reports 8 2017-Q3: 8 owner reports 8 2017-Q4: 12 owner reports 12 2018-Q1: 10 owner reports 10 2018-Q2: 8 owner reports 8 2018-Q3: 13 owner reports 13 2018-Q4: 44 owner reports 44 2019-Q1: 28 owner reports 28 2019-Q2: 15 owner reports 15 2019-Q3: 14 owner reports 14 2019-Q4: 20 owner reports 20 2020-Q1: 23 owner reports 23 2020-Q2: 8 owner reports 8 2020-Q3: 7 owner reports 7 2020-Q4: 16 owner reports 16 2021-Q1: 5 owner reports 5 2021-Q2: 6 owner reports 6 2021-Q3: 16 owner reports 16 2021-Q4: 12 owner reports 12 2022-Q1: 9 owner reports 9 2022-Q2: 2 owner reports 2 2022-Q3: 2 owner reports 2 2022-Q4: 7 owner reports 7 2023-Q1: 6 owner reports 6 2023-Q2: 5 owner reports 5 2023-Q3: 3 owner reports 3 2023-Q4: 2 owner reports 2 2024-Q1: 1 owner reports 1 2024-Q2: 4 owner reports 4 2024-Q3: 1 owner reports 1 2024-Q4: 4 owner reports 4 2025-Q1: 4 owner reports 4 2025-Q2: 3 owner reports 3 2025-Q3: 2 owner reports 2 2025-Q4: 3 owner reports 3 2026-Q1: 3 owner reports 3 2026-Q2: 2 owner reports 2 Owner reports Mar 2013 Apr 2026 Recall campaign 13V097000 ◆ Recall campaign 13V097000 Recall campaign 13V202000 ◆ Recall campaign 13V202000 Recall campaign 14V212000 ◆ Recall campaign 14V212000 Recall campaign 14V571000 ◆ Recall campaign 14V571000 Recall campaign 21V473000 ◆ Recall campaign 21V473000 Investigation PE20019 ● Investigation PE20019
  • Campaign 14V212000 was reported 126 days after the first earlier complaint mapped to its component.
  • Campaign 21V473000 was reported 1,428 days after the first earlier complaint mapped to its component.
View timeline records as a table
Date Record type Count Record identifier
2013-Q3 Owner reports 3
2013-Q4 Owner reports 9
2014-Q1 Owner reports 6
2014-Q2 Owner reports 12
2014-Q3 Owner reports 5
2014-Q4 Owner reports 2
2015-Q1 Owner reports 1
2015-Q2 Owner reports 1
2015-Q3 Owner reports 3
2015-Q4 Owner reports 3
2016-Q1 Owner reports 1
2016-Q2 Owner reports 1
2016-Q3 Owner reports 4
2016-Q4 Owner reports 4
2017-Q1 Owner reports 1
2017-Q2 Owner reports 8
2017-Q3 Owner reports 8
2017-Q4 Owner reports 12
2018-Q1 Owner reports 10
2018-Q2 Owner reports 8
2018-Q3 Owner reports 13
2018-Q4 Owner reports 44
2019-Q1 Owner reports 28
2019-Q2 Owner reports 15
2019-Q3 Owner reports 14
2019-Q4 Owner reports 20
2020-Q1 Owner reports 23
2020-Q2 Owner reports 8
2020-Q3 Owner reports 7
2020-Q4 Owner reports 16
2021-Q1 Owner reports 5
2021-Q2 Owner reports 6
2021-Q3 Owner reports 16
2021-Q4 Owner reports 12
2022-Q1 Owner reports 9
2022-Q2 Owner reports 2
2022-Q3 Owner reports 2
2022-Q4 Owner reports 7
2023-Q1 Owner reports 6
2023-Q2 Owner reports 5
2023-Q3 Owner reports 3
2023-Q4 Owner reports 2
2024-Q1 Owner reports 1
2024-Q2 Owner reports 4
2024-Q3 Owner reports 1
2024-Q4 Owner reports 4
2025-Q1 Owner reports 4
2025-Q2 Owner reports 3
2025-Q3 Owner reports 2
2025-Q4 Owner reports 3
2026-Q1 Owner reports 3
2026-Q2 Owner reports 2
Recall campaign 1 13V097000
Recall campaign 1 13V202000
Recall campaign 1 14V212000
Recall campaign 1 14V571000
Recall campaign 1 21V473000
Defect investigation 1 PE20019
NHTSA Safety Recalls Snapshot 2026-08-22 Open source record Read our complete data methodology →

Safety Recalls (5)

Official safety recall campaigns filed with NHTSA

  1. Manufacturer action

    Recall campaign 13V097000

    Report date
    Component:
    ELECTRICAL SYSTEM
    Consequence:
    If engine braking is unexpectedly removed, it may increase the risk of a vehicle crash.
    Remedy:
    GM will notify owners, and dealers will reprogram the transmission control module free of charge. The recall began on April 3, 2013. Cadillac owners may call 1-866-982-2339. Buick owners may call 1-866-694-6546.
    View authoritative NHTSA record →

  2. Manufacturer action

    Recall campaign 13V202000

    Report date
    Component:
    WHEELS
    Consequence:
    If the lug nuts loosen, they may fall off or cause the wheel studs to fracture. Either condition would allow the wheel to separate from the vehicle, increasing the risk of a crash.
    Remedy:
    GM will notify owners, and dealers will remove and reinstall the wheel nuts by performing a tire rotation, free of charge. The recall began on June 3, 2013. Owners may contact GM at 1-800-521-7300. GM's recall campaign number is 13116.
    View authoritative NHTSA record →

  3. Manufacturer action

    Recall campaign 14V212000

    Report date
    Component:
    POWER TRAIN
    Consequence:
    A three to four second lag in acceleration may increase the risk of crash.
    Remedy:
    GM will notify owners, and dealers will reprogram the transmission control module, free of charge. The recall began on June 3, 2014. Owners may contact Cadillac customer service at 1-800-458-8006. General Motors' number for this recall is 14132.
    View authoritative NHTSA record →

  4. Manufacturer action

    Recall campaign 14V571000

    Report date
    Component:
    SUSPENSION
    Consequence:
    Failure of the toe adjuster link could cause a loss of vehicle control, increasing the risk of a crash.
    Remedy:
    GM will notify owners, and dealers will inspect the torque of the left and right rear toe link adjuster lock nuts, and replace the parts if there is evidence of damage or a loose link, free of charge. The The recall began November 11, 2014. Owners may contact Cadillac customer service at 1-800-458-8006 or Saab customer service at 1-800-955-9007. GM's number for this recall is 14457.
    View authoritative NHTSA record →

  5. Manufacturer action

    Recall campaign 21V473000

    Report date
    Component:
    SUSPENSION
    Consequence:
    A loose toe link can separate and cause a loss of vehicle control, increasing the risk of a crash.
    Remedy:
    Owners are advised to not drive their vehicle if they experience certain Malfunction Indicator Lamp (MIL) warnings or other issues, such as unusual steering behavior, while driving. Please see the Part 573 report for the full list of warnings. Dealers will replace the adjustable toe link with a non-adjustable one, free of charge. Interim owner notification letters were mailed August 6, 2021. Owner notification letters were mailed on October 25, 2021. Cadillac and Saab customers may direct questions to Cadillac customer service at 1-800-333-4223. GM's number for this recall is N212340980.
    View authoritative NHTSA record →
NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Complaint Narrative Explorer

Verbatim owner-reported defect narratives from NHTSA public records

Data: NHTSA Office of Defects Investigation · snapshot 2026-08-21
Safety incident filters
Showing 0 of 392 complaints · page 1 of 16

No complaints match the current filters.
EPA Fuel Economy Database Snapshot 2026-08-21 Open source record Read our complete data methodology →

Estimated Ownership Cost

EPA fuel economy ratings and annual operating cost estimates

Data: US EPA Fuel Economy Guide · snapshot 2026-08-21
Supported range: 1,000–60,000 miles per year
Supported range: $1.50–$10.00 per gallon
55% city45% highway
Estimate unavailable

EPA fuel-economy data is unavailable for this vehicle.

No estimate is shown when required EPA values are unavailable.

 Open Ownership Cost Calculator →

Adjacent Model Years

Immediate preceding and succeeding model year records

NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Methodology & Data Integrity

Data sourced from NHTSA Office of Defects Investigation. Snapshot date: 2026-08-21.

Read our complete data methodology → Sources