2018 CHEVROLET CRUZE — Owner-Reported Problems
Verdict & Safety Summary
- Crashes 17
- Fires 3
- Injuries 7
- Deaths 1
Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.
Component Problem Distribution
Share of owner complaints filed for each vehicle system (unaffected by sales volume)
UNKNOWN OR OTHER is an NHTSA classification artifact and is always listed last.
View component data as a table
| System / Component | Complaints | Share of Reports | Safety Reports (Crashes / Fires) |
|---|---|---|---|
| POWER TRAIN | 19 | 17.6% | 2 crashes · 0 fires |
| ENGINE | 17 | 15.7% | 1 crashes · 1 fires |
| SERVICE BRAKES | 8 | 7.4% | 6 crashes · 1 fires |
| STEERING | 6 | 5.6% | 1 crashes · 0 fires |
| EXTERIOR LIGHTING | 5 | 4.6% | 0 crashes · 0 fires |
| WHEELS | 5 | 4.6% | 1 crashes · 0 fires |
| ELECTRICAL SYSTEM | 4 | 3.7% | 0 crashes · 0 fires |
| VISIBILITY | 4 | 3.7% | 1 crashes · 0 fires |
| AIR BAGS | 3 | 2.8% | 3 crashes · 0 fires |
| UNKNOWN OR OTHER | 31 | 28.7% | 0 crashes · 1 fires |
Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.
Problem & Recall Timeline
Observed complaint volume and manufacturer recall actions over time
- Campaign 20V668000 was reported 127 days after the first earlier complaint mapped to its component.
View timeline records as a table
| Date | Record type | Count | Record identifier |
|---|---|---|---|
| 2018-Q3 | Owner reports | 2 | |
| 2018-Q4 | Owner reports | 5 | |
| 2019-Q1 | Owner reports | 9 | |
| 2019-Q2 | Owner reports | 5 | |
| 2019-Q3 | Owner reports | 6 | |
| 2019-Q4 | Owner reports | 3 | |
| 2020-Q1 | Owner reports | 5 | |
| 2020-Q2 | Owner reports | 5 | |
| 2020-Q3 | Owner reports | 7 | |
| 2020-Q4 | Owner reports | 5 | |
| 2021-Q2 | Owner reports | 3 | |
| 2021-Q3 | Owner reports | 3 | |
| 2021-Q4 | Owner reports | 3 | |
| 2022-Q1 | Owner reports | 4 | |
| 2022-Q2 | Owner reports | 4 | |
| 2022-Q3 | Owner reports | 3 | |
| 2022-Q4 | Owner reports | 1 | |
| 2023-Q1 | Owner reports | 3 | |
| 2023-Q2 | Owner reports | 2 | |
| 2023-Q3 | Owner reports | 3 | |
| 2024-Q1 | Owner reports | 4 | |
| 2024-Q2 | Owner reports | 3 | |
| 2024-Q3 | Owner reports | 1 | |
| 2024-Q4 | Owner reports | 2 | |
| 2025-Q1 | Owner reports | 4 | |
| 2025-Q2 | Owner reports | 2 | |
| 2025-Q3 | Owner reports | 4 | |
| 2026-Q1 | Owner reports | 5 | |
| 2026-Q2 | Owner reports | 2 | |
| Recall campaign | 1 | 18V304000 | |
| Recall campaign | 1 | 18V576000 | |
| Recall campaign | 1 | 20V668000 |
Safety Recalls (3)
Official safety recall campaigns filed with NHTSA
-
Manufacturer action
Recall campaign 18V304000
- Report date
- Component:
- Not available in the source record
- Consequence:
- A fuel leak, in the presence of an ignition source, increases the risk of a fire.
- Remedy:
- GM will notify owners, and dealers will install a lock-ring on the fuel tank that will shield the fuel tank vapor pressure sensor from damage in a rear-impact crash, free of charge. The recall began June 7, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 18159.
-
Manufacturer action
Recall campaign 18V576000
- Report date
- Component:
- SERVICE BRAKES, HYDRAULIC
- Consequence:
- A reduction of braking performance can increase the risk of a crash.
- Remedy:
- GM will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began October 11, 2018. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 18279.
-
Manufacturer action
Recall campaign 20V668000
- Report date
- Component:
- POWER TRAIN
- Consequence:
- Missing bolts on the start-stop accumulator endcap could result in a transmission oil leak and may progress to a loss of propulsion, increasing the risk of a crash. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.
- Remedy:
- GM will notify owners, and dealers will inspect the start-stop transmission accumulator and replace it if any bolts are missing, free of charge. The recall began December 15, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick Customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202313440.
Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.
Complaint Narrative Explorer
Verbatim owner-reported defect narratives from NHTSA public records
No complaints match the current filters.
Estimated Ownership Cost
EPA fuel economy ratings and annual operating cost estimates
Adjacent Model Years
Immediate preceding and succeeding model year records
Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.
Methodology & Data Integrity
Data sourced from NHTSA Office of Defects Investigation. Snapshot date: 2026-08-21.