2017 CHEVROLET CRUZE — Owner-Reported Problems

NHTSA Office of Defects Investigation Snapshot 2026-08-22 199 complaints · 2 recalls
Most-reported system: ENGINE (49 complaints · 24.6%)
Safety signals:
  • Crashes 7
  • Fires 5
  • Injuries 5
  • Deaths 0
Compare with 2016 →
NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Component Problem Distribution

Share of owner complaints filed for each vehicle system (unaffected by sales volume)

Component Problem Distribution ENGINE appears in 49 of 199 owner complaints (24.6%) in this vehicle snapshot. ENGINE: 49 complaints, 24.6% of reports ENGINE 49 · 24.6% · 1 crash reports 3 fire reports POWER TRAIN: 34 complaints, 17.1% of reports POWER TRAIN 34 · 17.1% ELECTRICAL SYSTEM: 16 complaints, 8.0% of reports ELECTRICAL SYSTEM 16 · 8.0% · 2 fire reports EXTERIOR LIGHTING: 11 complaints, 5.5% of reports EXTERIOR LIGHTING 11 · 5.5% · 1 crash reports FUEL SYSTEM: 10 complaints, 5.0% of reports FUEL SYSTEM 10 · 5.0% SERVICE BRAKES: 9 complaints, 4.5% of reports SERVICE BRAKES 9 · 4.5% STRUCTURE: 9 complaints, 4.5% of reports STRUCTURE 9 · 4.5% VEHICLE SPEED CONTROL: 6 complaints, 3.0% of reports VEHICLE SPEED CONTROL 6 · 3.0% AIR BAGS: 5 complaints, 2.5% of reports AIR BAGS 5 · 2.5% · 2 crash reports UNKNOWN OR OTHER: 52 complaints, 26.1% of reports UNKNOWN OR OTHER 52 · 26.1% · 3 crash reports 0% 25% 50% 75% 100%

UNKNOWN OR OTHER is an NHTSA classification artifact and is always listed last.

View component data as a table
System / Component Complaints Share of Reports Safety Reports (Crashes / Fires)
ENGINE 49 24.6% 1 crashes · 3 fires
POWER TRAIN 34 17.1% 0 crashes · 0 fires
ELECTRICAL SYSTEM 16 8.0% 0 crashes · 2 fires
EXTERIOR LIGHTING 11 5.5% 1 crashes · 0 fires
FUEL SYSTEM 10 5.0% 0 crashes · 0 fires
SERVICE BRAKES 9 4.5% 0 crashes · 0 fires
STRUCTURE 9 4.5% 0 crashes · 0 fires
VEHICLE SPEED CONTROL 6 3.0% 0 crashes · 0 fires
AIR BAGS 5 2.5% 2 crashes · 0 fires
UNKNOWN OR OTHER 52 26.1% 3 crashes · 0 fires
NHTSA Consumer Complaints, NHTSA Safety Recalls, and NHTSA Defect Investigations Snapshot 2026-08-22 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Problem & Recall Timeline

Observed complaint volume and manufacturer recall actions over time

Problem & Recall Timeline Owner reports in this snapshot begin in Oct 2016; the first recall shown was reported in Jan 2017. 2016-Q4: 2 owner reports 2 2017-Q1: 2 owner reports 2 2017-Q2: 1 owner reports 1 2017-Q3: 2 owner reports 2 2017-Q4: 5 owner reports 5 2018-Q1: 2 owner reports 2 2018-Q2: 7 owner reports 7 2018-Q3: 8 owner reports 8 2018-Q4: 4 owner reports 4 2019-Q1: 8 owner reports 8 2019-Q2: 4 owner reports 4 2019-Q3: 13 owner reports 13 2019-Q4: 8 owner reports 8 2020-Q1: 12 owner reports 12 2020-Q2: 6 owner reports 6 2020-Q3: 8 owner reports 8 2020-Q4: 8 owner reports 8 2021-Q1: 2 owner reports 2 2021-Q2: 7 owner reports 7 2021-Q3: 2 owner reports 2 2021-Q4: 3 owner reports 3 2022-Q1: 8 owner reports 8 2022-Q2: 4 owner reports 4 2022-Q3: 6 owner reports 6 2022-Q4: 4 owner reports 4 2023-Q1: 2 owner reports 2 2023-Q2: 7 owner reports 7 2023-Q3: 14 owner reports 14 2023-Q4: 2 owner reports 2 2024-Q1: 3 owner reports 3 2024-Q2: 6 owner reports 6 2024-Q3: 2 owner reports 2 2024-Q4: 5 owner reports 5 2025-Q1: 5 owner reports 5 2025-Q2: 4 owner reports 4 2025-Q3: 5 owner reports 5 2025-Q4: 3 owner reports 3 2026-Q1: 2 owner reports 2 2026-Q2: 3 owner reports 3 Owner reports Oct 2016 Apr 2026 Recall campaign 17V057000 ◆ Recall campaign 17V057000 Recall campaign 18V304000 ◆ Recall campaign 18V304000
View timeline records as a table
Date Record type Count Record identifier
2016-Q4 Owner reports 2
2017-Q1 Owner reports 2
2017-Q2 Owner reports 1
2017-Q3 Owner reports 2
2017-Q4 Owner reports 5
2018-Q1 Owner reports 2
2018-Q2 Owner reports 7
2018-Q3 Owner reports 8
2018-Q4 Owner reports 4
2019-Q1 Owner reports 8
2019-Q2 Owner reports 4
2019-Q3 Owner reports 13
2019-Q4 Owner reports 8
2020-Q1 Owner reports 12
2020-Q2 Owner reports 6
2020-Q3 Owner reports 8
2020-Q4 Owner reports 8
2021-Q1 Owner reports 2
2021-Q2 Owner reports 7
2021-Q3 Owner reports 2
2021-Q4 Owner reports 3
2022-Q1 Owner reports 8
2022-Q2 Owner reports 4
2022-Q3 Owner reports 6
2022-Q4 Owner reports 4
2023-Q1 Owner reports 2
2023-Q2 Owner reports 7
2023-Q3 Owner reports 14
2023-Q4 Owner reports 2
2024-Q1 Owner reports 3
2024-Q2 Owner reports 6
2024-Q3 Owner reports 2
2024-Q4 Owner reports 5
2025-Q1 Owner reports 5
2025-Q2 Owner reports 4
2025-Q3 Owner reports 5
2025-Q4 Owner reports 3
2026-Q1 Owner reports 2
2026-Q2 Owner reports 3
Recall campaign 1 17V057000
Recall campaign 1 18V304000
NHTSA Safety Recalls Snapshot 2026-08-22 Open source record Read our complete data methodology →

Safety Recalls (2)

Official safety recall campaigns filed with NHTSA

  1. Manufacturer action

    Recall campaign 17V057000

    Report date
    Component:
    SEATS
    Consequence:
    In a crash, the seat-backs for the front seats may break, increasing the risk of injury to the occupants.
    Remedy:
    GM will notify owners, and dealers will inspect the front passenger seats, replacing any with seat-back frames that are incorrectly welded, free of charge. The recall began on February 28, 2017. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 17035.
    View authoritative NHTSA record →

  2. Manufacturer action

    Recall campaign 18V304000

    Report date
    Component:
    Not available in the source record
    Consequence:
    A fuel leak, in the presence of an ignition source, increases the risk of a fire.
    Remedy:
    GM will notify owners, and dealers will install a lock-ring on the fuel tank that will shield the fuel tank vapor pressure sensor from damage in a rear-impact crash, free of charge. The recall began June 7, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 18159.
    View authoritative NHTSA record →
NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Complaint Narrative Explorer

Verbatim owner-reported defect narratives from NHTSA public records

Data: NHTSA Office of Defects Investigation · snapshot 2026-08-21
Safety incident filters
Showing 0 of 199 complaints · page 1 of 8

No complaints match the current filters.
EPA Fuel Economy Database Snapshot 2026-08-21 Open source record Read our complete data methodology →

Estimated Ownership Cost

EPA fuel economy ratings and annual operating cost estimates

Data: US EPA Fuel Economy Guide · snapshot 2026-08-21
Supported range: 1,000–60,000 miles per year
Supported range: $1.50–$10.00 per gallon
55% city45% highway
Estimate unavailable

EPA fuel-economy data is unavailable for this vehicle.

No estimate is shown when required EPA values are unavailable.

 Open Ownership Cost Calculator →

Adjacent Model Years

Immediate preceding and succeeding model year records

NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Methodology & Data Integrity

Data sourced from NHTSA Office of Defects Investigation. Snapshot date: 2026-08-21.

Read our complete data methodology → Sources