2021 CHRYSLER PACIFICA — Owner-Reported Problems

NHTSA Office of Defects Investigation Snapshot 2026-08-22 385 complaints · 8 recalls
Most-reported system: POWER TRAIN (67 complaints · 17.4%)
Safety signals:
  • Crashes 11
  • Fires 1
  • Injuries 11
  • Deaths 0
Compare with 2020 →
NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Component Problem Distribution

Share of owner complaints filed for each vehicle system (unaffected by sales volume)

Component Problem Distribution POWER TRAIN appears in 67 of 385 owner complaints (17.4%) in this vehicle snapshot. POWER TRAIN: 67 complaints, 17.4% of reports POWER TRAIN 67 · 17.4% · 3 crash reports ENGINE: 62 complaints, 16.1% of reports ENGINE 62 · 16.1% ELECTRICAL SYSTEM: 52 complaints, 13.5% of reports ELECTRICAL SYSTEM 52 · 13.5% · 1 fire reports FUEL SYSTEM: 47 complaints, 12.2% of reports FUEL SYSTEM 47 · 12.2% BACK OVER PREVENTION: 31 complaints, 8.1% of reports BACK OVER PREVENTION 31 · 8.1% STEERING: 11 complaints, 2.9% of reports STEERING 11 · 2.9% FORWARD COLLISION AVOIDANCE: 10 complaints, 2.6% of reports FORWARD COLLISION AVOIDANCE 10 · 2.6% SERVICE BRAKES: 7 complaints, 1.8% of reports SERVICE BRAKES 7 · 1.8% · 4 crash reports VEHICLE SPEED CONTROL: 7 complaints, 1.8% of reports VEHICLE SPEED CONTROL 7 · 1.8% UNKNOWN OR OTHER: 98 complaints, 25.5% of reports UNKNOWN OR OTHER 98 · 25.5% · 1 crash reports 0% 25% 50% 75% 100%

UNKNOWN OR OTHER is an NHTSA classification artifact and is always listed last.

View component data as a table
System / Component Complaints Share of Reports Safety Reports (Crashes / Fires)
POWER TRAIN 67 17.4% 3 crashes · 0 fires
ENGINE 62 16.1% 0 crashes · 0 fires
ELECTRICAL SYSTEM 52 13.5% 0 crashes · 1 fires
FUEL SYSTEM 47 12.2% 0 crashes · 0 fires
BACK OVER PREVENTION 31 8.1% 0 crashes · 0 fires
STEERING 11 2.9% 0 crashes · 0 fires
FORWARD COLLISION AVOIDANCE 10 2.6% 0 crashes · 0 fires
SERVICE BRAKES 7 1.8% 4 crashes · 0 fires
VEHICLE SPEED CONTROL 7 1.8% 0 crashes · 0 fires
UNKNOWN OR OTHER 98 25.5% 1 crashes · 0 fires
NHTSA Consumer Complaints, NHTSA Safety Recalls, and NHTSA Defect Investigations Snapshot 2026-08-22 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Problem & Recall Timeline

Observed complaint volume and manufacturer recall actions over time

Problem & Recall Timeline Owner reports in this snapshot begin in Apr 2021; the first recall shown was reported in Mar 2022. 2021-Q2: 8 owner reports 8 2021-Q3: 5 owner reports 5 2021-Q4: 13 owner reports 13 2022-Q1: 17 owner reports 17 2022-Q2: 13 owner reports 13 2022-Q3: 37 owner reports 37 2022-Q4: 25 owner reports 25 2023-Q1: 35 owner reports 35 2023-Q2: 21 owner reports 21 2023-Q3: 19 owner reports 19 2023-Q4: 14 owner reports 14 2024-Q1: 15 owner reports 15 2024-Q2: 15 owner reports 15 2024-Q3: 25 owner reports 25 2024-Q4: 16 owner reports 16 2025-Q1: 20 owner reports 20 2025-Q2: 15 owner reports 15 2025-Q3: 19 owner reports 19 2025-Q4: 9 owner reports 9 2026-Q1: 21 owner reports 21 2026-Q2: 8 owner reports 8 2026-Q3: 15 owner reports 15 Owner reports Apr 2021 Jul 2026 Recall campaign 22V181000 ◆ Recall campaign 22V181000 Recall campaign 23V010000 ◆ Recall campaign 23V010000 Recall campaign 24V436000 ◆ Recall campaign 24V436000 Recall campaign 24V538000 ◆ Recall campaign 24V538000 Recall campaign 24V793000 ◆ Recall campaign 24V793000 Recall campaign 25V876000 ◆ Recall campaign 25V876000 Recall campaign 25V877000 ◆ Recall campaign 25V877000 Recall campaign 26V362000 ◆ Recall campaign 26V362000 Investigation PE22008 ● Investigation PE22008 Investigation DP22005 ● Investigation DP22005 Investigation RQ24004 ● Investigation RQ24004 Investigation RQ24004 ● Investigation RQ24004
  • Campaign 22V181000 was reported 245 days after the first earlier complaint mapped to its component.
  • Campaign 23V010000 was reported 606 days after the first earlier complaint mapped to its component.
  • Campaign 24V436000 was reported 896 days after the first earlier complaint mapped to its component.
  • Campaign 24V793000 was reported 974 days after the first earlier complaint mapped to its component.
  • Campaign 25V876000 was reported 1,609 days after the first earlier complaint mapped to its component.
  • Campaign 25V877000 was reported 1,609 days after the first earlier complaint mapped to its component.
  • Campaign 26V362000 was reported 1,840 days after the first earlier complaint mapped to its component.
View timeline records as a table
Date Record type Count Record identifier
2021-Q2 Owner reports 8
2021-Q3 Owner reports 5
2021-Q4 Owner reports 13
2022-Q1 Owner reports 17
2022-Q2 Owner reports 13
2022-Q3 Owner reports 37
2022-Q4 Owner reports 25
2023-Q1 Owner reports 35
2023-Q2 Owner reports 21
2023-Q3 Owner reports 19
2023-Q4 Owner reports 14
2024-Q1 Owner reports 15
2024-Q2 Owner reports 15
2024-Q3 Owner reports 25
2024-Q4 Owner reports 16
2025-Q1 Owner reports 20
2025-Q2 Owner reports 15
2025-Q3 Owner reports 19
2025-Q4 Owner reports 9
2026-Q1 Owner reports 21
2026-Q2 Owner reports 8
2026-Q3 Owner reports 15
Recall campaign 1 22V181000
Recall campaign 1 23V010000
Recall campaign 1 24V436000
Recall campaign 1 24V538000
Recall campaign 1 24V793000
Recall campaign 1 25V876000
Recall campaign 1 25V877000
Recall campaign 1 26V362000
Defect investigation 1 PE22008
Defect investigation 1 DP22005
Defect investigation 1 RQ24004
Defect investigation 1 RQ24004
NHTSA Safety Recalls Snapshot 2026-08-22 Open source record Read our complete data methodology →

Safety Recalls (8)

Official safety recall campaigns filed with NHTSA

  1. Manufacturer action

    Recall campaign 22V181000

    Report date
    Component:
    SEATS
    Consequence:
    An unsecured seat increases the risk of injury in a crash.
    Remedy:
    Dealers will inspect and, if necessary, replace the second-row seat cushion frame, free of charge. Owner notification letters were mailed April 7, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Z22.
    View authoritative NHTSA record →

  2. Manufacturer action

    Recall campaign 23V010000

    Report date
    Component:
    ELECTRICAL SYSTEM
    Consequence:
    An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash.
    Remedy:
    Dealers will update the Power Inverter Module (PIM) software and, if necessary, update the instrument panel cluster (IPC) and the electronic control module (ECM) software, free of charge. FCA US will notify dealers and begin notifying owners on or about: 03/21/2023 for 2021 model year vehicles, 05/02/2023 for 2019-2020 model year vehicles, and 06/15/2023 for 2017-2018 model year vehicles. FCA began notifying owners on February 23, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 03A.
    View authoritative NHTSA record →

  3. Manufacturer action

    Recall campaign 24V436000

    Report date
    Component:
    BACK OVER PREVENTION
    Consequence:
    A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
    Remedy:
    Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 66B and 79B.
    View authoritative NHTSA record →

  4. Manufacturer action

    Recall campaign 24V538000

    Report date
    Component:
    Not available in the source record
    Consequence:
    A vehicle fire increases the risk of injury.
    Remedy:
    Owners are advised not to charge their vehicles, and to park outside and away from structures, until they are repaired. Dealers will update the high voltage battery pack control module (BPCM) software. In addition, dealers will inspect and if necessary, replace the battery pack assembly. Repairs will be performed free of charge. Owner notification letters were mailed March 6, 2025. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is 72B. This recall is an expansion of NHTSA recall number 22V-077.
    View authoritative NHTSA record →

  5. Manufacturer action

    Recall campaign 24V793000

    Report date
    Component:
    AIR BAGS
    Consequence:
    An air bag that does not deploy during a crash increases the risk of injury.
    Remedy:
    Dealers will secure the connector, free of charge. All vehicles have been remedied. Owner notification letters were mailed October 22, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is A8B.
    View authoritative NHTSA record →

  6. Manufacturer action

    Recall campaign 25V876000

    Report date
    Component:
    EQUIPMENT ADAPTIVE/MOBILITY
    Consequence:
    An unsecured wheelchair can move during transit, increasing the risk of injury.
    Remedy:
    Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
    View authoritative NHTSA record →

  7. Manufacturer action

    Recall campaign 25V877000

    Report date
    Component:
    EQUIPMENT ADAPTIVE/MOBILITY
    Consequence:
    An unsecured wheelchair can move during transit, increasing the risk of injury.
    Remedy:
    Dealers will inspect and replace the retractors, free of charge. Owner notification letters was mailed January 27, 2026. Owners may contact Vantage Mobility customer service at 1-800-488-9082.
    View authoritative NHTSA record →

  8. Manufacturer action

    Recall campaign 26V362000

    Report date
    Component:
    ELECTRICAL SYSTEM
    Consequence:
    A vehicle fire increases the risk of injury.
    Remedy:
    Owners are advised not to charge their vehicles, and to park outside and away from structures, until their vehicle is repaired. Dealers will update the high voltage battery pack control module software. In addition, dealers will inspect and replace the battery pack assembly, as necessary. All repairs will be performed free of charge. Owner notification letters were mailed beginning June 23, 2026. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is 52D. The Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on June 11, 2026.
    View authoritative NHTSA record →
NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Complaint Narrative Explorer

Verbatim owner-reported defect narratives from NHTSA public records

Data: NHTSA Office of Defects Investigation · snapshot 2026-08-21
Safety incident filters
Showing 0 of 385 complaints · page 1 of 16

No complaints match the current filters.
EPA Fuel Economy Database Snapshot 2026-08-21 Open source record Read our complete data methodology →

Estimated Ownership Cost

EPA fuel economy ratings and annual operating cost estimates

Data: US EPA Fuel Economy Guide · snapshot 2026-08-21
Supported range: 1,000–60,000 miles per year
Supported range: $1.50–$10.00 per gallon
55% city45% highway
Estimate unavailable

EPA fuel-economy data is unavailable for this vehicle.

No estimate is shown when required EPA values are unavailable.

 Open Ownership Cost Calculator →

Adjacent Model Years

Immediate preceding and succeeding model year records

NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Methodology & Data Integrity

Data sourced from NHTSA Office of Defects Investigation. Snapshot date: 2026-08-21.

Read our complete data methodology → Sources