2023 CHRYSLER PACIFICA — Owner-Reported Problems

NHTSA Office of Defects Investigation Snapshot 2026-08-22 188 complaints · 14 recalls
Most-reported system: AIR BAGS (32 complaints · 17.0%)
Safety signals:
  • Crashes 4
  • Fires 0
  • Injuries 1
  • Deaths 0
Compare with 2022 →
NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Component Problem Distribution

Share of owner complaints filed for each vehicle system (unaffected by sales volume)

Component Problem Distribution AIR BAGS appears in 32 of 188 owner complaints (17.0%) in this vehicle snapshot. AIR BAGS: 32 complaints, 17.0% of reports AIR BAGS 32 · 17.0% · 1 crash reports POWER TRAIN: 32 complaints, 17.0% of reports POWER TRAIN 32 · 17.0% ENGINE: 24 complaints, 12.8% of reports ENGINE 24 · 12.8% ELECTRICAL SYSTEM: 23 complaints, 12.2% of reports ELECTRICAL SYSTEM 23 · 12.2% FUEL SYSTEM: 11 complaints, 5.8% of reports FUEL SYSTEM 11 · 5.8% STEERING: 10 complaints, 5.3% of reports STEERING 10 · 5.3% VEHICLE SPEED CONTROL: 6 complaints, 3.2% of reports VEHICLE SPEED CONTROL 6 · 3.2% BACK OVER PREVENTION: 5 complaints, 2.7% of reports BACK OVER PREVENTION 5 · 2.7% SERVICE BRAKES: 5 complaints, 2.7% of reports SERVICE BRAKES 5 · 2.7% · 2 crash reports UNKNOWN OR OTHER: 42 complaints, 22.3% of reports UNKNOWN OR OTHER 42 · 22.3% · 1 crash reports 0% 25% 50% 75% 100%

UNKNOWN OR OTHER is an NHTSA classification artifact and is always listed last.

View component data as a table
System / Component Complaints Share of Reports Safety Reports (Crashes / Fires)
AIR BAGS 32 17.0% 1 crashes · 0 fires
POWER TRAIN 32 17.0% 0 crashes · 0 fires
ENGINE 24 12.8% 0 crashes · 0 fires
ELECTRICAL SYSTEM 23 12.2% 0 crashes · 0 fires
FUEL SYSTEM 11 5.8% 0 crashes · 0 fires
STEERING 10 5.3% 0 crashes · 0 fires
VEHICLE SPEED CONTROL 6 3.2% 0 crashes · 0 fires
BACK OVER PREVENTION 5 2.7% 0 crashes · 0 fires
SERVICE BRAKES 5 2.7% 2 crashes · 0 fires
UNKNOWN OR OTHER 42 22.3% 1 crashes · 0 fires
NHTSA Consumer Complaints, NHTSA Safety Recalls, and NHTSA Defect Investigations Snapshot 2026-08-22 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Problem & Recall Timeline

Observed complaint volume and manufacturer recall actions over time

Problem & Recall Timeline Owner reports in this snapshot begin in Jan 2023; the first recall shown was reported in Jan 2023. 2023-Q1: 2 owner reports 2 2023-Q2: 2 owner reports 2 2023-Q3: 9 owner reports 9 2023-Q4: 3 owner reports 3 2024-Q1: 5 owner reports 5 2024-Q2: 12 owner reports 12 2024-Q3: 17 owner reports 17 2024-Q4: 6 owner reports 6 2025-Q1: 9 owner reports 9 2025-Q2: 20 owner reports 20 2025-Q3: 27 owner reports 27 2025-Q4: 20 owner reports 20 2026-Q1: 16 owner reports 16 2026-Q2: 27 owner reports 27 2026-Q3: 13 owner reports 13 Owner reports Jul 2022 Jul 2026 Recall campaign 23V010000 ◆ Recall campaign 23V010000 Recall campaign 23V500000 ◆ Recall campaign 23V500000 Recall campaign 23V753000 ◆ Recall campaign 23V753000 Recall campaign 24V199000 ◆ Recall campaign 24V199000 Recall campaign 24V436000 ◆ Recall campaign 24V436000 Recall campaign 24V793000 ◆ Recall campaign 24V793000 Recall campaign 25V302000 ◆ Recall campaign 25V302000 Recall campaign 25V388000 ◆ Recall campaign 25V388000 Recall campaign 25V876000 ◆ Recall campaign 25V876000 Recall campaign 25V877000 ◆ Recall campaign 25V877000 Recall campaign 26V189000 ◆ Recall campaign 26V189000 Recall campaign 26V296000 ◆ Recall campaign 26V296000 Recall campaign 26V327000 ◆ Recall campaign 26V327000 Recall campaign 26V358000 ◆ Recall campaign 26V358000 Investigation PE22008 ● Investigation PE22008 Investigation RQ24004 ● Investigation RQ24004 Investigation RQ24004 ● Investigation RQ24004
  • Campaign 23V753000 was reported 71 days after the first earlier complaint mapped to its component.
  • Campaign 24V436000 was reported 506 days after the first earlier complaint mapped to its component.
  • Campaign 25V388000 was reported 870 days after the first earlier complaint mapped to its component.
  • Campaign 25V876000 was reported 1,058 days after the first earlier complaint mapped to its component.
  • Campaign 25V877000 was reported 1,058 days after the first earlier complaint mapped to its component.
  • Campaign 26V189000 was reported 255 days after the first earlier complaint mapped to its component.
  • Campaign 26V296000 was reported 1,203 days after the first earlier complaint mapped to its component.
  • Campaign 26V327000 was reported 1,213 days after the first earlier complaint mapped to its component.
  • Campaign 26V358000 was reported 323 days after the first earlier complaint mapped to its component.
View timeline records as a table
Date Record type Count Record identifier
2023-Q1 Owner reports 2
2023-Q2 Owner reports 2
2023-Q3 Owner reports 9
2023-Q4 Owner reports 3
2024-Q1 Owner reports 5
2024-Q2 Owner reports 12
2024-Q3 Owner reports 17
2024-Q4 Owner reports 6
2025-Q1 Owner reports 9
2025-Q2 Owner reports 20
2025-Q3 Owner reports 27
2025-Q4 Owner reports 20
2026-Q1 Owner reports 16
2026-Q2 Owner reports 27
2026-Q3 Owner reports 13
Recall campaign 1 23V010000
Recall campaign 1 23V500000
Recall campaign 1 23V753000
Recall campaign 1 24V199000
Recall campaign 1 24V436000
Recall campaign 1 24V793000
Recall campaign 1 25V302000
Recall campaign 1 25V388000
Recall campaign 1 25V876000
Recall campaign 1 25V877000
Recall campaign 1 26V189000
Recall campaign 1 26V296000
Recall campaign 1 26V327000
Recall campaign 1 26V358000
Defect investigation 1 PE22008
Defect investigation 1 RQ24004
Defect investigation 1 RQ24004
NHTSA Safety Recalls Snapshot 2026-08-22 Open source record Read our complete data methodology →

Safety Recalls (14)

Official safety recall campaigns filed with NHTSA

  1. Manufacturer action

    Recall campaign 23V010000

    Report date
    Component:
    ELECTRICAL SYSTEM
    Consequence:
    An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash.
    Remedy:
    Dealers will update the Power Inverter Module (PIM) software and, if necessary, update the instrument panel cluster (IPC) and the electronic control module (ECM) software, free of charge. FCA US will notify dealers and begin notifying owners on or about: 03/21/2023 for 2021 model year vehicles, 05/02/2023 for 2019-2020 model year vehicles, and 06/15/2023 for 2017-2018 model year vehicles. FCA began notifying owners on February 23, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 03A.
    View authoritative NHTSA record →

  2. Manufacturer action

    Recall campaign 23V500000

    Report date
    Component:
    FUEL SYSTEM, GASOLINE
    Consequence:
    A fuel leak in the presence of an ignition source increases the risk of a fire.
    Remedy:
    Dealers will inspect and replace the fuel line as necessary, free of charge. Owner notification letters were mailed August 31, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 77A.
    View authoritative NHTSA record →

  3. Manufacturer action

    Recall campaign 23V753000

    Report date
    Component:
    ELECTRICAL SYSTEM
    Consequence:
    A fire while parked or driving can increase the risk of injury.
    Remedy:
    Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will correct the isolator to fit the anti-rotation stud, free of charge. Owner notification letters were mailed November 28, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is B0A.
    View authoritative NHTSA record →

  4. Manufacturer action

    Recall campaign 24V199000

    Report date
    Component:
    AIR BAGS
    Consequence:
    An air bag that does not deploy in a crash can increase the risk of injury.
    Remedy:
    Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 14B, 33B, 34B, 35B, 36B.
    View authoritative NHTSA record →

  5. Manufacturer action

    Recall campaign 24V436000

    Report date
    Component:
    BACK OVER PREVENTION
    Consequence:
    A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
    Remedy:
    Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 66B and 79B.
    View authoritative NHTSA record →

  6. Manufacturer action

    Recall campaign 24V793000

    Report date
    Component:
    AIR BAGS
    Consequence:
    An air bag that does not deploy during a crash increases the risk of injury.
    Remedy:
    Dealers will secure the connector, free of charge. All vehicles have been remedied. Owner notification letters were mailed October 22, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is A8B.
    View authoritative NHTSA record →

  7. Manufacturer action

    Recall campaign 25V302000

    Report date
    Component:
    AIR BAGS
    Consequence:
    An air bag with insufficient pressure retention increases the risk of ejection and injury during a crash.
    Remedy:
    Dealers will replace the side curtain air bags, as necessary free of charge. Owner notification letters were mailed beginning October 14, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's numbers for this recall are 06C, 54C, 55C. This recall is replaced by NHTSA recall number 26V189. Vehicles already repaired under this recall will need to have the new remedy completed.
    View authoritative NHTSA record →

  8. Manufacturer action

    Recall campaign 25V388000

    Report date
    Component:
    BACK OVER PREVENTION
    Consequence:
    A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
    Remedy:
    Dealers will inspect and replace the rearview camera, as necessary free of charge. Owner notification letters were mailed July 3, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 34C.
    View authoritative NHTSA record →

  9. Manufacturer action

    Recall campaign 25V876000

    Report date
    Component:
    EQUIPMENT ADAPTIVE/MOBILITY
    Consequence:
    An unsecured wheelchair can move during transit, increasing the risk of injury.
    Remedy:
    Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
    View authoritative NHTSA record →

  10. Manufacturer action

    Recall campaign 25V877000

    Report date
    Component:
    EQUIPMENT ADAPTIVE/MOBILITY
    Consequence:
    An unsecured wheelchair can move during transit, increasing the risk of injury.
    Remedy:
    Dealers will inspect and replace the retractors, free of charge. Owner notification letters was mailed January 27, 2026. Owners may contact Vantage Mobility customer service at 1-800-488-9082.
    View authoritative NHTSA record →

  11. Manufacturer action

    Recall campaign 26V189000

    Report date
    Component:
    AIR BAGS
    Consequence:
    Air bags with insufficient pressure retention increase the risk of ejection and injury during a crash.
    Remedy:
    Dealers will replace the side curtain air bags, as necessary, free of charge. Owner notification letters were mailed May 14, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's numbers for this recall are 06D, 10D, and 11D. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning April 2, 2026. This recall expands and replaces previous NHTSA recall numbers 25V302 and 25V573. Vehicles previously repaired under a prior recall will need to have the new remedy completed.
    View authoritative NHTSA record →

  12. Manufacturer action

    Recall campaign 26V296000

    Report date
    Component:
    EQUIPMENT ADAPTIVE/MOBILITY
    Consequence:
    An unsecured wheelchair can move during transit, increasing the risk of injury.
    Remedy:
    Braun will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed June 16, 2026. Owners may contact Braun's customer service at 1-800-488-0359 or Q'Straint's customer service at 1-800-987-9987.
    View authoritative NHTSA record →

  13. Manufacturer action

    Recall campaign 26V327000

    Report date
    Component:
    BACK OVER PREVENTION
    Consequence:
    A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.
    Remedy:
    Dealers will update the central vision processing module software or replace the module, as necessary, free of charge. Owner notification letters are expected to be mailed beginning July 16, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 46D. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov on May 28, 2026.
    View authoritative NHTSA record →

  14. Manufacturer action

    Recall campaign 26V358000

    Report date
    Component:
    AIR BAGS
    Consequence:
    The unintended connection may prevent the air bags from deploying, increasing the risk of injury during a crash.
    Remedy:
    Dealers will replace the spring, free of charge. Owner notification letters were mailed July 16, 2026. Owners may contact Braun's customer service at 1-800-488-0359.
    View authoritative NHTSA record →
NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Complaint Narrative Explorer

Verbatim owner-reported defect narratives from NHTSA public records

Data: NHTSA Office of Defects Investigation · snapshot 2026-08-21
Safety incident filters
Showing 0 of 188 complaints · page 1 of 8

No complaints match the current filters.
EPA Fuel Economy Database Snapshot 2026-08-21 Open source record Read our complete data methodology →

Estimated Ownership Cost

EPA fuel economy ratings and annual operating cost estimates

Data: US EPA Fuel Economy Guide · snapshot 2026-08-21
Supported range: 1,000–60,000 miles per year
Supported range: $1.50–$10.00 per gallon
55% city45% highway
Estimate unavailable

EPA fuel-economy data is unavailable for this vehicle.

No estimate is shown when required EPA values are unavailable.

 Open Ownership Cost Calculator →

Adjacent Model Years

Immediate preceding and succeeding model year records

NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Methodology & Data Integrity

Data sourced from NHTSA Office of Defects Investigation. Snapshot date: 2026-08-21.

Read our complete data methodology → Sources