2024 CHRYSLER PACIFICA — Owner-Reported Problems

NHTSA Office of Defects Investigation Snapshot 2026-08-22 66 complaints · 11 recalls
Most-reported system: POWER TRAIN (18 complaints · 27.3%)
Safety signals:
  • Crashes 2
  • Fires 0
  • Injuries 2
  • Deaths 0
Compare with 2023 →
NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Component Problem Distribution

Share of owner complaints filed for each vehicle system (unaffected by sales volume)

Component Problem Distribution POWER TRAIN appears in 18 of 66 owner complaints (27.3%) in this vehicle snapshot. POWER TRAIN: 18 complaints, 27.3% of reports POWER TRAIN 18 · 27.3% ENGINE: 10 complaints, 15.2% of reports ENGINE 10 · 15.2% AIR BAGS: 7 complaints, 10.6% of reports AIR BAGS 7 · 10.6% ELECTRICAL SYSTEM: 6 complaints, 9.1% of reports ELECTRICAL SYSTEM 6 · 9.1% FORWARD COLLISION AVOIDANCE: 4 complaints, 6.1% of reports FORWARD COLLISION AVOIDANCE 4 · 6.1% · 1 crash reports FUEL SYSTEM: 3 complaints, 4.6% of reports FUEL SYSTEM 3 · 4.6% SERVICE BRAKES: 3 complaints, 4.6% of reports SERVICE BRAKES 3 · 4.6% STEERING: 2 complaints, 3.0% of reports STEERING 2 · 3.0% SEAT BELTS: 1 complaints, 1.5% of reports SEAT BELTS 1 · 1.5% UNKNOWN OR OTHER: 15 complaints, 22.7% of reports UNKNOWN OR OTHER 15 · 22.7% · 2 crash reports 0% 25% 50% 75% 100%

UNKNOWN OR OTHER is an NHTSA classification artifact and is always listed last.

View component data as a table
System / Component Complaints Share of Reports Safety Reports (Crashes / Fires)
POWER TRAIN 18 27.3% 0 crashes · 0 fires
ENGINE 10 15.2% 0 crashes · 0 fires
AIR BAGS 7 10.6% 0 crashes · 0 fires
ELECTRICAL SYSTEM 6 9.1% 0 crashes · 0 fires
FORWARD COLLISION AVOIDANCE 4 6.1% 1 crashes · 0 fires
FUEL SYSTEM 3 4.6% 0 crashes · 0 fires
SERVICE BRAKES 3 4.6% 0 crashes · 0 fires
STEERING 2 3.0% 0 crashes · 0 fires
SEAT BELTS 1 1.5% 0 crashes · 0 fires
UNKNOWN OR OTHER 15 22.7% 2 crashes · 0 fires
NHTSA Consumer Complaints, NHTSA Safety Recalls, and NHTSA Defect Investigations Snapshot 2026-08-22 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Problem & Recall Timeline

Observed complaint volume and manufacturer recall actions over time

Problem & Recall Timeline Owner reports in this snapshot begin in Jan 2024; the first recall shown was reported in Mar 2024. 2024-Q1: 1 owner reports 1 2024-Q2: 6 owner reports 6 2024-Q3: 15 owner reports 15 2024-Q4: 7 owner reports 7 2025-Q1: 2 owner reports 2 2025-Q2: 2 owner reports 2 2025-Q3: 7 owner reports 7 2025-Q4: 8 owner reports 8 2026-Q1: 5 owner reports 5 2026-Q2: 9 owner reports 9 2026-Q3: 4 owner reports 4 Owner reports Jul 2022 Jul 2026 Recall campaign 24V199000 ◆ Recall campaign 24V199000 Recall campaign 24V238000 ◆ Recall campaign 24V238000 Recall campaign 24V240000 ◆ Recall campaign 24V240000 Recall campaign 24V888000 ◆ Recall campaign 24V888000 Recall campaign 25V302000 ◆ Recall campaign 25V302000 Recall campaign 25V471000 ◆ Recall campaign 25V471000 Recall campaign 25V876000 ◆ Recall campaign 25V876000 Recall campaign 25V877000 ◆ Recall campaign 25V877000 Recall campaign 26V189000 ◆ Recall campaign 26V189000 Recall campaign 26V296000 ◆ Recall campaign 26V296000 Recall campaign 26V358000 ◆ Recall campaign 26V358000 Investigation PE22008 ● Investigation PE22008
  • Campaign 24V888000 was reported 265 days after the first earlier complaint mapped to its component.
  • Campaign 25V876000 was reported 652 days after the first earlier complaint mapped to its component.
  • Campaign 25V877000 was reported 652 days after the first earlier complaint mapped to its component.
  • Campaign 26V189000 was reported 248 days after the first earlier complaint mapped to its component.
  • Campaign 26V296000 was reported 797 days after the first earlier complaint mapped to its component.
  • Campaign 26V358000 was reported 316 days after the first earlier complaint mapped to its component.
View timeline records as a table
Date Record type Count Record identifier
2024-Q1 Owner reports 1
2024-Q2 Owner reports 6
2024-Q3 Owner reports 15
2024-Q4 Owner reports 7
2025-Q1 Owner reports 2
2025-Q2 Owner reports 2
2025-Q3 Owner reports 7
2025-Q4 Owner reports 8
2026-Q1 Owner reports 5
2026-Q2 Owner reports 9
2026-Q3 Owner reports 4
Recall campaign 1 24V199000
Recall campaign 1 24V238000
Recall campaign 1 24V240000
Recall campaign 1 24V888000
Recall campaign 1 25V302000
Recall campaign 1 25V471000
Recall campaign 1 25V876000
Recall campaign 1 25V877000
Recall campaign 1 26V189000
Recall campaign 1 26V296000
Recall campaign 1 26V358000
Defect investigation 1 PE22008
NHTSA Safety Recalls Snapshot 2026-08-22 Open source record Read our complete data methodology →

Safety Recalls (11)

Official safety recall campaigns filed with NHTSA

  1. Manufacturer action

    Recall campaign 24V199000

    Report date
    Component:
    AIR BAGS
    Consequence:
    An air bag that does not deploy in a crash can increase the risk of injury.
    Remedy:
    Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 14B, 33B, 34B, 35B, 36B.
    View authoritative NHTSA record →

  2. Manufacturer action

    Recall campaign 24V238000

    Report date
    Component:
    VISIBILITY
    Consequence:
    A windshield that detaches from the vehicle during a crash can increase the risk of injury.
    Remedy:
    Dealers will replace the windshield, free of charge. Owner notification letters were mailed April 30, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 25B.
    View authoritative NHTSA record →

  3. Manufacturer action

    Recall campaign 24V240000

    Report date
    Component:
    Not available in the source record
    Consequence:
    An inactive traction control system can increase the risk of a crash.
    Remedy:
    Dealers will update the TCS software, free of charge. Owner notification letters were mailed April 11, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 22B.
    View authoritative NHTSA record →

  4. Manufacturer action

    Recall campaign 24V888000

    Report date
    Component:
    SEATS
    Consequence:
    A seat positioned too close to the air bag can increase the risk of injury during a crash.
    Remedy:
    Dealers will inspect and install a seat limiter as necessary, free of charge. Owner notification letters were mailed December 17, 2024. Owners may contact Braun customer service at 1-800-488-0359.
    View authoritative NHTSA record →

  5. Manufacturer action

    Recall campaign 25V302000

    Report date
    Component:
    AIR BAGS
    Consequence:
    An air bag with insufficient pressure retention increases the risk of ejection and injury during a crash.
    Remedy:
    Dealers will replace the side curtain air bags, as necessary free of charge. Owner notification letters were mailed beginning October 14, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's numbers for this recall are 06C, 54C, 55C. This recall is replaced by NHTSA recall number 26V189. Vehicles already repaired under this recall will need to have the new remedy completed.
    View authoritative NHTSA record →

  6. Manufacturer action

    Recall campaign 25V471000

    Report date
    Component:
    BACK OVER PREVENTION
    Consequence:
    A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
    Remedy:
    Dealers replaced the radio, free of charge. All affected vehicles have been repaired. Owner notification letters were mailed August 7, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 57C.
    View authoritative NHTSA record →

  7. Manufacturer action

    Recall campaign 25V876000

    Report date
    Component:
    EQUIPMENT ADAPTIVE/MOBILITY
    Consequence:
    An unsecured wheelchair can move during transit, increasing the risk of injury.
    Remedy:
    Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
    View authoritative NHTSA record →

  8. Manufacturer action

    Recall campaign 25V877000

    Report date
    Component:
    EQUIPMENT ADAPTIVE/MOBILITY
    Consequence:
    An unsecured wheelchair can move during transit, increasing the risk of injury.
    Remedy:
    Dealers will inspect and replace the retractors, free of charge. Owner notification letters was mailed January 27, 2026. Owners may contact Vantage Mobility customer service at 1-800-488-9082.
    View authoritative NHTSA record →

  9. Manufacturer action

    Recall campaign 26V189000

    Report date
    Component:
    AIR BAGS
    Consequence:
    Air bags with insufficient pressure retention increase the risk of ejection and injury during a crash.
    Remedy:
    Dealers will replace the side curtain air bags, as necessary, free of charge. Owner notification letters were mailed May 14, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's numbers for this recall are 06D, 10D, and 11D. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning April 2, 2026. This recall expands and replaces previous NHTSA recall numbers 25V302 and 25V573. Vehicles previously repaired under a prior recall will need to have the new remedy completed.
    View authoritative NHTSA record →

  10. Manufacturer action

    Recall campaign 26V296000

    Report date
    Component:
    EQUIPMENT ADAPTIVE/MOBILITY
    Consequence:
    An unsecured wheelchair can move during transit, increasing the risk of injury.
    Remedy:
    Braun will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed June 16, 2026. Owners may contact Braun's customer service at 1-800-488-0359 or Q'Straint's customer service at 1-800-987-9987.
    View authoritative NHTSA record →

  11. Manufacturer action

    Recall campaign 26V358000

    Report date
    Component:
    AIR BAGS
    Consequence:
    The unintended connection may prevent the air bags from deploying, increasing the risk of injury during a crash.
    Remedy:
    Dealers will replace the spring, free of charge. Owner notification letters were mailed July 16, 2026. Owners may contact Braun's customer service at 1-800-488-0359.
    View authoritative NHTSA record →
NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Complaint Narrative Explorer

Verbatim owner-reported defect narratives from NHTSA public records

Data: NHTSA Office of Defects Investigation · snapshot 2026-08-21
Safety incident filters
Showing 0 of 66 complaints · page 1 of 3

No complaints match the current filters.
EPA Fuel Economy Database Snapshot 2026-08-21 Open source record Read our complete data methodology →

Estimated Ownership Cost

EPA fuel economy ratings and annual operating cost estimates

Data: US EPA Fuel Economy Guide · snapshot 2026-08-21
Supported range: 1,000–60,000 miles per year
Supported range: $1.50–$10.00 per gallon
55% city45% highway
Estimate unavailable

EPA fuel-economy data is unavailable for this vehicle.

No estimate is shown when required EPA values are unavailable.

 Open Ownership Cost Calculator →

Adjacent Model Years

Immediate preceding and succeeding model year records

NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Methodology & Data Integrity

Data sourced from NHTSA Office of Defects Investigation. Snapshot date: 2026-08-21.

Read our complete data methodology → Sources