1996 CHRYSLER TOWN AND COUNTRY — Owner-Reported Problems

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Component Problem Distribution

Share of owner complaints filed for each vehicle system (unaffected by sales volume)

UNKNOWN OR OTHER is an NHTSA classification artifact and is always listed last.

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Problem & Recall Timeline

Observed complaint volume and manufacturer recall actions over time

• Campaign 95V236000 was reported 43 days after the first earlier complaint mapped to its component.
• Campaign 96V002000 was reported 82 days after the first earlier complaint mapped to its component.
• Campaign 96V136000 was reported 219 days after the first earlier complaint mapped to its component.
• Campaign 97I001000 was reported 317 days after the first earlier complaint mapped to its component.
• Campaign 99V216000 was reported 1,383 days after the first earlier complaint mapped to its component.
• Campaign 00V268000 was reported 1,784 days after the first earlier complaint mapped to its component.
• Campaign 02V293000 was reported 2,369 days after the first earlier complaint mapped to its component.

Safety Recalls (12)

Official safety recall campaigns filed with NHTSA

1. Manufacturer action

   Recall campaign 00V268000

   Report date

   Sep 13, 2000

   Component:

   FUEL SYSTEM, GASOLINE

   Consequence:

   FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.

   Remedy:

   DEALERS WILL INSTALL A SEAL ON THE VEHICLE FUEL RAILS TO PREVENT EXTERNAL LEAKAGE OF FUEL FROM THE FUEL RAIL CROSSOVER TUBE, SHOULD THE EXISTING O-RINGS CONTINUE TO DEGRADE. OWNER NOTIFICATION BEGAN ON JANUARY 25, 2002. DUE TO THE LARGE QUANTITY OF VEHICLES INVOLVED IN THIS CAMPAIGN, THE OWNER NOTIFICATION WILL BE PHASED OVER THE NEXT SEVERAL MONTHS. HOWEVER, IF A VEHICLE IS LEAKING FUEL FROM THE O-RINGS, THE VEHICLE SHOULD BE TAKEN INTO A DEALER TO HAVE THIS REPAIRED AS SOON AS POSSIBLE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

   View authoritative NHTSA record →

2. Manufacturer action

   Recall campaign 02V293000

   Report date

   Nov 7, 2002

   Component:

   AIR BAGS

   Consequence:

   THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.

   Remedy:

   DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL VEHICLES WITH 70,000 MILES OR LESS. AN EXTENDED LIFETIME WARRANTY WILL ALSO BE PLACED ON THIS COMPONENT FOR ALL AFFECTED VEHICLES, REGARDLESS OF MILEAGE. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. OWNER NOTIFICATION BEGAN NOVEMBER 18, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

   View authoritative NHTSA record →

3. Manufacturer action

   Recall campaign 03E045000

   Report date

   Sep 26, 2003

   Component:

   Not available in the source record

   Consequence:

   IF THIS CONDITION OCCURRED WHILE THE VEHICLE IS IN MOTION, THE ENGINE COULD STALL. ALSO, IN THE PRESENCE OF AN IGNITION SOURCE, THE FUEL LEAK COULD RESULT IN A VEHICLE FIRE.

   Remedy:

   AFTERMARKET REPLACEMENT FUEL FILTERS FOR 1995-2000 SHORT WHEELBASE CHRYSLER TOWN & COUNTRY, PLYMOUTH VOYAGER AND DODGE CARAVAN MINIVANS PART NO. 18232 AND DATE CODE 0237, 0249, OR 0252. REPLACEMENT FUEL FILTERS FOR 1995-2000 LONG WHEELBASE CHRYSLER TOWN & COUNTRY, PLYMOUTH VOYAGER AND DODGE CARAVAN MINIVANS PART NO. 18230 AND DATE CODE 0237, 0249, 0251, OR 0304. REPLACEMENT FUEL FILTERS FOR 2001-2004 CHRYSLER TOWN & COUNTRY, PLYMOUTH VOYAGER AND DODGE CARAVAN MINIVANS PART NO. 28871 AND DATE CODE 0249. THESE PART NUMBERS AND DATE CODES APPEAR ON THE GOLD-TONE FILTER. DISTRIBUTORS AND RETAILERS WILL BE NOTIFIED TO ISOLATE AND RETURN AFFECTED INVENTORY. OWNERS WHO HAVE HAD THE FUEL FILTER SERVICED ON ONE OF THE APPLICABLE VEHICLES AFTER SEPTEMBER 17, 2002 SHOULD RETURN THEIR VEHICLE TO THE SERVICE FACILITY TO BE INSPECTED TO SEE IF THE FUEL FILTER THAT WAS INSTALLED IS ONE THAT IS INVOLVED IN THE RECALL. IF SO, THE OWNERS SHOULD HAVE THE FILTER REPLACED. TO RECEIVE A FULL REFUND PLUS THE COST OF POSTAGE, OWNERS SHOULD CUT THE CONNECTORS FROM THE HOSES, RINSE THE CONNECTORS AND RETURN THEM TOGETHER WITH PROOF OF THE AMOUNT PAID FOR THE REPLACEMENT PART AND LABOR, TO INTERCONTINENTAL AT INTERCONTINENTAL AUTO PARTS, INC., P.O. BOX 861, MAHWAH, NJ 07430, ATTN: FUEL FILTER RECALL. INTERCONTINENTAL WILL MAIL A FULL REFUND TO THE OWNER.

   View authoritative NHTSA record →

4. Manufacturer action

   Recall campaign 03E053000

   Report date

   Oct 24, 2003

   Component:

   Not available in the source record

   Consequence:

   A POSSIBLE FIRE CAN OCCUR IN THE PRESENCE OF AN IGNITION SOURCE.

   Remedy:

   WIX WILL NOTIFY ITS CUSTOMERS AND REPLACE THE FUEL FILTERS FREE OF CHARGE. NOTE: THIS DOES NOT INVOLVE ANY PRODUCTS MANUFACTURED BY THE DAIMLERCHRYSLER CORP. NOR ANY DAILMERCHRYSLER DEALERS. OWNER NOTIFICATION IS EXPECTED TO BEGIN DURING NOVEMBER 2003. OWNERS WHO DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT WIX AT 704-864-6711.

   View authoritative NHTSA record →

5. Manufacturer action

   Recall campaign 06E022000

   Report date

   Mar 13, 2006

   Component:

   Not available in the source record

   Consequence:

   LOSS OF BRAKE FLUID CAN LEAD TO A DECREASE IN BRAKE LINE PRESSURE AND AN INCREASE IN STOPPING DISTANCE, WHICH CAN RESULT IN A VEHICLE CRASH.

   Remedy:

   AFFINIA (BRAKE PARTS, INC.) WILL REPLACE THE SUBJECT BRAKE HYDRAULIC MASTER CYLINDERS FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS CAN CONTACT AFFINA GROUP CUSTOMER SERVICE AT 1-800-323-0354.

   View authoritative NHTSA record →

6. Manufacturer action

   Recall campaign 95I004000

   Report date

   Sep 25, 1995

   Component:

   SEAT BELTS

   Consequence:

   Not available in the source record

   Remedy:

   CHRYSLER DEALERS WILL REPLACE BOTH CHILD SEAT ASSEMBLIES WITH REVISED SEATS CONTAINING RETRACTOR IMPROVEMENTS. THE REVISED SEATS WILL ALSO INCREASE CHILD COMFORT BY INCORPORATING PROTECTIVE SEAT BELT WRAPS TO PREVENT BELT CHAFE.

   View authoritative NHTSA record →

7. Manufacturer action

   Recall campaign 95V236000

   Report date

   Dec 8, 1995

   Component:

   FUEL SYSTEM, GASOLINE

   Consequence:

   FUEL LEAKAGE INCREASES THE POTENTIAL FOR A VEHICLE FIRE.

   Remedy:

   DEALERS WILL REPLACE THE FUEL TANK FILLER TUBE WITH A FILLER TUBE THAT HAS AN ADDITIONAL ROLLOVER VALVE. THE ASSOCIATED ROLLOVER VALVE VAPOR HOSES WILL BE REROUTED.

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8. Manufacturer action

   Recall campaign 96V002000

   Report date

   Jan 16, 1996

   Component:

   FUEL SYSTEM, GASOLINE

   Consequence:

   THIS CONDITION COULD CAUSE A SPARK TO OCCUR WHEN FUELING THE VEHICLE AND POSSIBLY IGNITE THE FUEL VAPORS.

   Remedy:

   DEALERS WILL INSTALL A GROUND STRAP FOR THE FUEL FILLER TUBE.

   View authoritative NHTSA record →

9. Manufacturer action

   Recall campaign 96V136000

   Report date

   Jul 18, 1996

   Component:

   SEAT BELTS

   Consequence:

   IN THE EVENT OF A VEHICLE ACCIDENT, THE CHILD SEAT MAY NOT PROVIDE ADEQUATE PROTECTION TO THE OCCUPANT.

   Remedy:

   DEALERS WILL REPLACE THE INTEGRATED CHILD SEAT MODULE BOLTS.

   View authoritative NHTSA record →

10. Manufacturer action

    Recall campaign 97I001000

    Report date

    Oct 24, 1996

    Component:

    SEAT BELTS

    Consequence:

    THE LATCH PLATE LOCATED IN THE SEAT CUSHION AREA MUST BE FREE TO MOVE BACK AGAINST ITS STOP AFTER THE BUCKLE IS REMOVED TO ALLOW THE SHOULDER BELTS TO BE PULLED OUT. ALWAYS BE SURE THE AREA AROUND THE LATCH PLATE IS FREE OF FOOD OR OTHER ITEMS THAT MIGHT PREVENT THE LATCH PLATE FROM MOVING BACK.

    Remedy:

    OWNERS ARE BEING PROVIDED WITH A VIDEO TAPE AND 2 HARNESS CLIPS. THE VIDEO TAPE INSTRUCTS OWNERS ON THE PROPER USE AND MAINTENANCE OF THE CHILD SEATS.

    View authoritative NHTSA record →

11. Manufacturer action

    Recall campaign 98V185000

    Report date

    Aug 6, 1998

    Component:

    Not available in the source record

    Consequence:

    THIS CAN CAUSE DIFFICULTY IN RELEASING A CHILD FROM THE RESTRAINT.

    Remedy:

    DEALERS WILL CLEAN THE LATCH MECHANISM. AN EXTENDER WILL BE ADDED TO THE EMERGENCY RELEASE ANCHOR FOR THE CHILD SEAT SAFETY BELTS SO THAT THE RELEASE CLIPS ARE MORE VISIBLE AND ACCESSIBLE TO THE OPERATOR IN THE EVENT THAT THE RETRACTOR MECHANISM CAN NOT BE UNLOCKED. IN ADDITION, AN INSTRUCTIONAL OWNER'S MANUAL SUPPLEMENT CARD WILL BE PROVIDED.

    View authoritative NHTSA record →

12. Manufacturer action

    Recall campaign 99V216000

    Report date

    Aug 9, 1999

    Component:

    FUEL SYSTEM, GASOLINE

    Consequence:

    IF A FUEL LEAK OCCURS IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.

    Remedy:

    DEALERS WILL REPLACE THE FUEL PUMP MODULE ATTACHING NUT WITH A NUT THAT INCLUDES TIGHTER DESIGN TOLERANCES. THE SEALING O-RING WILL ALSO BE REPLACED.

    View authoritative NHTSA record →