2001 CHRYSLER TOWN AND COUNTRY — Owner-Reported Problems

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Component Problem Distribution

Share of owner complaints filed for each vehicle system (unaffected by sales volume)

UNKNOWN OR OTHER is an NHTSA classification artifact and is always listed last.

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Problem & Recall Timeline

Observed complaint volume and manufacturer recall actions over time

• Campaign 01I003000 was reported 181 days after the first earlier complaint mapped to its component.
• Campaign 04V531000 was reported 1,432 days after the first earlier complaint mapped to its component.

Safety Recalls (7)

Official safety recall campaigns filed with NHTSA

1. Manufacturer action

   Recall campaign 01I003000

   Report date

   May 31, 2001

   Component:

   LATCHES/LOCKS/LINKAGES

   Consequence:

   THIS COULD ALLOW THE SLIDING DOOR TO PARTIALLY OPEN.

   Remedy:

   DEALER WILL REPLACE BOTH SLIDING DOOR KEY CYLINDER-TO-BELL CRANK LINKS ON THE SLIDING DOORS FREE OF CHARGE (PARTS AND LABOR). DAIMLERCHRYSLER HAS DECIDED TO CONDUCT A SERVICE CAMPAIGN TO REPLACE THE SLIDING DOOR KEY CYLINDER-TO-BELL CRANK LINKS. OWNERS CAN CONTACT DAIMLERCHRYSLER AT 1-800-853-1403, CONCERNING THIS PROGRAM.

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2. Manufacturer action

   Recall campaign 01V152000

   Report date

   May 8, 2001

   Component:

   SUSPENSION

   Consequence:

   IF THE BOLT FRACTURES, THE LOWER CONTROL ARM COULD SEPARATE FROM THE CROSSMEMBER, CAUSING A LOSS OF VEHICLE CONTROL.

   Remedy:

   DEALERS WILL REPLACE THE LEFT AND RIGHT LOWER CONTROL ARM BOLTS AND NUTS. OWNER NOTIFICATION BEGAN APRIL 30, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

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3. Manufacturer action

   Recall campaign 03E045000

   Report date

   Sep 26, 2003

   Component:

   Not available in the source record

   Consequence:

   IF THIS CONDITION OCCURRED WHILE THE VEHICLE IS IN MOTION, THE ENGINE COULD STALL. ALSO, IN THE PRESENCE OF AN IGNITION SOURCE, THE FUEL LEAK COULD RESULT IN A VEHICLE FIRE.

   Remedy:

   AFTERMARKET REPLACEMENT FUEL FILTERS FOR 1995-2000 SHORT WHEELBASE CHRYSLER TOWN & COUNTRY, PLYMOUTH VOYAGER AND DODGE CARAVAN MINIVANS PART NO. 18232 AND DATE CODE 0237, 0249, OR 0252. REPLACEMENT FUEL FILTERS FOR 1995-2000 LONG WHEELBASE CHRYSLER TOWN & COUNTRY, PLYMOUTH VOYAGER AND DODGE CARAVAN MINIVANS PART NO. 18230 AND DATE CODE 0237, 0249, 0251, OR 0304. REPLACEMENT FUEL FILTERS FOR 2001-2004 CHRYSLER TOWN & COUNTRY, PLYMOUTH VOYAGER AND DODGE CARAVAN MINIVANS PART NO. 28871 AND DATE CODE 0249. THESE PART NUMBERS AND DATE CODES APPEAR ON THE GOLD-TONE FILTER. DISTRIBUTORS AND RETAILERS WILL BE NOTIFIED TO ISOLATE AND RETURN AFFECTED INVENTORY. OWNERS WHO HAVE HAD THE FUEL FILTER SERVICED ON ONE OF THE APPLICABLE VEHICLES AFTER SEPTEMBER 17, 2002 SHOULD RETURN THEIR VEHICLE TO THE SERVICE FACILITY TO BE INSPECTED TO SEE IF THE FUEL FILTER THAT WAS INSTALLED IS ONE THAT IS INVOLVED IN THE RECALL. IF SO, THE OWNERS SHOULD HAVE THE FILTER REPLACED. TO RECEIVE A FULL REFUND PLUS THE COST OF POSTAGE, OWNERS SHOULD CUT THE CONNECTORS FROM THE HOSES, RINSE THE CONNECTORS AND RETURN THEM TOGETHER WITH PROOF OF THE AMOUNT PAID FOR THE REPLACEMENT PART AND LABOR, TO INTERCONTINENTAL AT INTERCONTINENTAL AUTO PARTS, INC., P.O. BOX 861, MAHWAH, NJ 07430, ATTN: FUEL FILTER RECALL. INTERCONTINENTAL WILL MAIL A FULL REFUND TO THE OWNER.

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4. Manufacturer action

   Recall campaign 03E053000

   Report date

   Oct 24, 2003

   Component:

   Not available in the source record

   Consequence:

   A POSSIBLE FIRE CAN OCCUR IN THE PRESENCE OF AN IGNITION SOURCE.

   Remedy:

   WIX WILL NOTIFY ITS CUSTOMERS AND REPLACE THE FUEL FILTERS FREE OF CHARGE. NOTE: THIS DOES NOT INVOLVE ANY PRODUCTS MANUFACTURED BY THE DAIMLERCHRYSLER CORP. NOR ANY DAILMERCHRYSLER DEALERS. OWNER NOTIFICATION IS EXPECTED TO BEGIN DURING NOVEMBER 2003. OWNERS WHO DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT WIX AT 704-864-6711.

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5. Manufacturer action

   Recall campaign 04V531000

   Report date

   Nov 2, 2004

   Component:

   EQUIPMENT

   Consequence:

   THIS COULD RESULT IN A SPEAKER FIRE.

   Remedy:

   DEALERS WILL ADD A SPECIAL TAPE TO THE TOP OF THE RADIO TO PREVENT THE POTENTIAL OF WATER INTRUSION. THE RECALL BEGAN ON JANUARY 31, 2005. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

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6. Manufacturer action

   Recall campaign 06E022000

   Report date

   Mar 13, 2006

   Component:

   Not available in the source record

   Consequence:

   LOSS OF BRAKE FLUID CAN LEAD TO A DECREASE IN BRAKE LINE PRESSURE AND AN INCREASE IN STOPPING DISTANCE, WHICH CAN RESULT IN A VEHICLE CRASH.

   Remedy:

   AFFINIA (BRAKE PARTS, INC.) WILL REPLACE THE SUBJECT BRAKE HYDRAULIC MASTER CYLINDERS FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS CAN CONTACT AFFINA GROUP CUSTOMER SERVICE AT 1-800-323-0354.

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7. Manufacturer action

   Recall campaign 10E034000

   Report date

   Aug 10, 2010

   Component:

   Not available in the source record

   Consequence:

   IF THE AREA IN QUESTION FRACTURES OR BREAKS, THIS COULD CAUSE AN UNSTABLE DRIVING CONDITION, POSSIBLY RESULTING IN A CRASH.

   Remedy:

   CURT MFG WILL NOTIFY OWNERS OF RECORD AND WILL REPLACE THE HITCH FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING AUGUST 2010. OWNERS MAY CONTACT CURT MFG AT 1-715-831-8713.

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