2011 CHRYSLER TOWN AND COUNTRY — Owner-Reported Problems

NHTSA Office of Defects Investigation Snapshot 2026-08-22 772 complaints · 3 recalls
Most-reported system: ELECTRICAL SYSTEM (367 complaints · 47.5%)
Safety signals:
  • Crashes 9
  • Fires 12
  • Injuries 20
  • Deaths 0
Compare with 2010 →
NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Component Problem Distribution

Share of owner complaints filed for each vehicle system (unaffected by sales volume)

Component Problem Distribution ELECTRICAL SYSTEM appears in 367 of 772 owner complaints (47.5%) in this vehicle snapshot. ELECTRICAL SYSTEM: 367 complaints, 47.5% of reports ELECTRICAL SYSTEM 367 · 47.5% · 1 crash reports 6 fire reports FUEL SYSTEM: 92 complaints, 11.9% of reports FUEL SYSTEM 92 · 11.9% · 1 crash reports 1 fire reports ENGINE: 59 complaints, 7.6% of reports ENGINE 59 · 7.6% · 1 fire reports SERVICE BRAKES: 37 complaints, 4.8% of reports SERVICE BRAKES 37 · 4.8% · 1 crash reports 2 fire reports POWER TRAIN: 34 complaints, 4.4% of reports POWER TRAIN 34 · 4.4% STRUCTURE: 23 complaints, 3.0% of reports STRUCTURE 23 · 3.0% EXTERIOR LIGHTING: 16 complaints, 2.1% of reports EXTERIOR LIGHTING 16 · 2.1% VISIBILITY: 15 complaints, 1.9% of reports VISIBILITY 15 · 1.9% VEHICLE SPEED CONTROL: 14 complaints, 1.8% of reports VEHICLE SPEED CONTROL 14 · 1.8% · 1 crash reports 1 fire reports UNKNOWN OR OTHER: 116 complaints, 15.0% of reports UNKNOWN OR OTHER 116 · 15.0% · 3 crash reports 0% 25% 50% 75% 100%

UNKNOWN OR OTHER is an NHTSA classification artifact and is always listed last.

View component data as a table
System / Component Complaints Share of Reports Safety Reports (Crashes / Fires)
ELECTRICAL SYSTEM 367 47.5% 1 crashes · 6 fires
FUEL SYSTEM 92 11.9% 1 crashes · 1 fires
ENGINE 59 7.6% 0 crashes · 1 fires
SERVICE BRAKES 37 4.8% 1 crashes · 2 fires
POWER TRAIN 34 4.4% 0 crashes · 0 fires
STRUCTURE 23 3.0% 0 crashes · 0 fires
EXTERIOR LIGHTING 16 2.1% 0 crashes · 0 fires
VISIBILITY 15 1.9% 0 crashes · 0 fires
VEHICLE SPEED CONTROL 14 1.8% 1 crashes · 1 fires
UNKNOWN OR OTHER 116 15.0% 3 crashes · 0 fires
NHTSA Consumer Complaints, NHTSA Safety Recalls, and NHTSA Defect Investigations Snapshot 2026-08-22 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Problem & Recall Timeline

Observed complaint volume and manufacturer recall actions over time

Problem & Recall Timeline Owner reports in this snapshot begin in Jan 2011; the first recall shown was reported in Jun 2011. 2011-Q1: 3 owner reports 3 2011-Q2: 2 owner reports 2 2011-Q3: 7 owner reports 7 2011-Q4: 8 owner reports 8 2012-Q1: 5 owner reports 5 2012-Q2: 5 owner reports 5 2012-Q3: 9 owner reports 9 2012-Q4: 13 owner reports 13 2013-Q1: 4 owner reports 4 2013-Q2: 6 owner reports 6 2013-Q3: 11 owner reports 11 2013-Q4: 5 owner reports 5 2014-Q1: 7 owner reports 7 2014-Q2: 30 owner reports 30 2014-Q3: 35 owner reports 35 2014-Q4: 25 owner reports 25 2015-Q1: 93 owner reports 93 2015-Q2: 54 owner reports 54 2015-Q3: 59 owner reports 59 2015-Q4: 27 owner reports 27 2016-Q1: 24 owner reports 24 2016-Q2: 15 owner reports 15 2016-Q3: 20 owner reports 20 2016-Q4: 24 owner reports 24 2017-Q1: 10 owner reports 10 2017-Q2: 5 owner reports 5 2017-Q3: 12 owner reports 12 2017-Q4: 23 owner reports 23 2018-Q1: 14 owner reports 14 2018-Q2: 13 owner reports 13 2018-Q3: 17 owner reports 17 2018-Q4: 23 owner reports 23 2019-Q1: 23 owner reports 23 2019-Q2: 15 owner reports 15 2019-Q3: 8 owner reports 8 2019-Q4: 19 owner reports 19 2020-Q1: 12 owner reports 12 2020-Q2: 5 owner reports 5 2020-Q3: 8 owner reports 8 2020-Q4: 10 owner reports 10 2021-Q1: 10 owner reports 10 2021-Q2: 4 owner reports 4 2021-Q3: 3 owner reports 3 2021-Q4: 7 owner reports 7 2022-Q1: 2 owner reports 2 2022-Q2: 3 owner reports 3 2022-Q3: 6 owner reports 6 2022-Q4: 1 owner reports 1 2023-Q1: 3 owner reports 3 2023-Q2: 4 owner reports 4 2023-Q3: 1 owner reports 1 2023-Q4: 2 owner reports 2 2024-Q1: 2 owner reports 2 2024-Q2: 4 owner reports 4 2024-Q3: 2 owner reports 2 2024-Q4: 2 owner reports 2 2025-Q2: 3 owner reports 3 2025-Q3: 2 owner reports 2 2026-Q1: 3 owner reports 3 Owner reports Jan 2011 Jan 2026 Recall campaign 11V315000 ◆ Recall campaign 11V315000 Recall campaign 14V234000 ◆ Recall campaign 14V234000 Recall campaign 25V876000 ◆ Recall campaign 25V876000 Investigation DP14004 ● Investigation DP14004 Investigation PE19014 ● Investigation PE19014
  • Campaign 25V876000 was reported 5,437 days after the first earlier complaint mapped to its component.
View timeline records as a table
Date Record type Count Record identifier
2011-Q1 Owner reports 3
2011-Q2 Owner reports 2
2011-Q3 Owner reports 7
2011-Q4 Owner reports 8
2012-Q1 Owner reports 5
2012-Q2 Owner reports 5
2012-Q3 Owner reports 9
2012-Q4 Owner reports 13
2013-Q1 Owner reports 4
2013-Q2 Owner reports 6
2013-Q3 Owner reports 11
2013-Q4 Owner reports 5
2014-Q1 Owner reports 7
2014-Q2 Owner reports 30
2014-Q3 Owner reports 35
2014-Q4 Owner reports 25
2015-Q1 Owner reports 93
2015-Q2 Owner reports 54
2015-Q3 Owner reports 59
2015-Q4 Owner reports 27
2016-Q1 Owner reports 24
2016-Q2 Owner reports 15
2016-Q3 Owner reports 20
2016-Q4 Owner reports 24
2017-Q1 Owner reports 10
2017-Q2 Owner reports 5
2017-Q3 Owner reports 12
2017-Q4 Owner reports 23
2018-Q1 Owner reports 14
2018-Q2 Owner reports 13
2018-Q3 Owner reports 17
2018-Q4 Owner reports 23
2019-Q1 Owner reports 23
2019-Q2 Owner reports 15
2019-Q3 Owner reports 8
2019-Q4 Owner reports 19
2020-Q1 Owner reports 12
2020-Q2 Owner reports 5
2020-Q3 Owner reports 8
2020-Q4 Owner reports 10
2021-Q1 Owner reports 10
2021-Q2 Owner reports 4
2021-Q3 Owner reports 3
2021-Q4 Owner reports 7
2022-Q1 Owner reports 2
2022-Q2 Owner reports 3
2022-Q3 Owner reports 6
2022-Q4 Owner reports 1
2023-Q1 Owner reports 3
2023-Q2 Owner reports 4
2023-Q3 Owner reports 1
2023-Q4 Owner reports 2
2024-Q1 Owner reports 2
2024-Q2 Owner reports 4
2024-Q3 Owner reports 2
2024-Q4 Owner reports 2
2025-Q2 Owner reports 3
2025-Q3 Owner reports 2
2026-Q1 Owner reports 3
Recall campaign 1 11V315000
Recall campaign 1 14V234000
Recall campaign 1 25V876000
Defect investigation 1 DP14004
Defect investigation 1 PE19014
NHTSA Safety Recalls Snapshot 2026-08-22 Open source record Read our complete data methodology →

Safety Recalls (3)

Official safety recall campaigns filed with NHTSA

  1. Manufacturer action

    Recall campaign 11V315000

    Report date
    Component:
    STEERING
    Consequence:
    A MISSING OR INCORRECTLY INSTALLED RIVET COULD COMPROMISE THE ABILITY OF THE STEERING COLUMN TO SUPPORT THE OCCUPANT LOADS IN THE EVENT OF A FRONTAL CRASH, DECREASING THE EFFECTIVENESS OF THE FRONTAL IMPACT SAFETY SYSTEM. AS A RESULT, THE CONDITION MAY INCREASE THE POTENTIAL FOR INJURY IN A FRONTAL CRASH.
    Remedy:
    DEALERS WILL INSPECT FOR RIVET PRESENCE AND ALIGNMENT AND REPAIR THE STEERING COLUMN PIVOT AS REQUIRED, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 4, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
    View authoritative NHTSA record →

  2. Manufacturer action

    Recall campaign 14V234000

    Report date
    Component:
    Not available in the source record
    Consequence:
    An overheated switch may result in a vehicle fire.
    Remedy:
    Chrysler will notify owners, and dealers will replace the vent window switch with a newer version, free of charge. The owner notification letter was issued and the remedy campaign launched on on December 31, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P25.
    View authoritative NHTSA record →

  3. Manufacturer action

    Recall campaign 25V876000

    Report date
    Component:
    EQUIPMENT ADAPTIVE/MOBILITY
    Consequence:
    An unsecured wheelchair can move during transit, increasing the risk of injury.
    Remedy:
    Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
    View authoritative NHTSA record →
NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Complaint Narrative Explorer

Verbatim owner-reported defect narratives from NHTSA public records

Data: NHTSA Office of Defects Investigation · snapshot 2026-08-21
Safety incident filters
Showing 0 of 772 complaints · page 1 of 31

No complaints match the current filters.
EPA Fuel Economy Database Snapshot 2026-08-21 Open source record Read our complete data methodology →

Estimated Ownership Cost

EPA fuel economy ratings and annual operating cost estimates

Data: US EPA Fuel Economy Guide · snapshot 2026-08-21
Supported range: 1,000–60,000 miles per year
Supported range: $1.50–$10.00 per gallon
55% city45% highway
Estimate unavailable

EPA fuel-economy data is unavailable for this vehicle.

No estimate is shown when required EPA values are unavailable.

 Open Ownership Cost Calculator →

Adjacent Model Years

Immediate preceding and succeeding model year records

NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Methodology & Data Integrity

Data sourced from NHTSA Office of Defects Investigation. Snapshot date: 2026-08-21.

Read our complete data methodology → Sources