2015 CHRYSLER TOWN AND COUNTRY — Owner-Reported Problems

NHTSA Office of Defects Investigation Snapshot 2026-08-22 381 complaints · 4 recalls
Most-reported system: POWER TRAIN (88 complaints · 23.1%)
Safety signals:
  • Crashes 15
  • Fires 1
  • Injuries 25
  • Deaths 3
Compare with 2014 →
NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Component Problem Distribution

Share of owner complaints filed for each vehicle system (unaffected by sales volume)

Component Problem Distribution POWER TRAIN appears in 88 of 381 owner complaints (23.1%) in this vehicle snapshot. POWER TRAIN: 88 complaints, 23.1% of reports POWER TRAIN 88 · 23.1% · 2 crash reports ENGINE: 39 complaints, 10.2% of reports ENGINE 39 · 10.2% ELECTRICAL SYSTEM: 35 complaints, 9.2% of reports ELECTRICAL SYSTEM 35 · 9.2% · 1 crash reports 1 fire reports AIR BAGS: 25 complaints, 6.6% of reports AIR BAGS 25 · 6.6% · 7 crash reports VEHICLE SPEED CONTROL: 15 complaints, 3.9% of reports VEHICLE SPEED CONTROL 15 · 3.9% · 3 crash reports STRUCTURE: 14 complaints, 3.7% of reports STRUCTURE 14 · 3.7% STEERING: 11 complaints, 2.9% of reports STEERING 11 · 2.9% VISIBILITY: 8 complaints, 2.1% of reports VISIBILITY 8 · 2.1% SUSPENSION: 5 complaints, 1.3% of reports SUSPENSION 5 · 1.3% UNKNOWN OR OTHER: 139 complaints, 36.5% of reports UNKNOWN OR OTHER 139 · 36.5% · 1 crash reports 0% 25% 50% 75% 100%

UNKNOWN OR OTHER is an NHTSA classification artifact and is always listed last.

View component data as a table
System / Component Complaints Share of Reports Safety Reports (Crashes / Fires)
POWER TRAIN 88 23.1% 2 crashes · 0 fires
ENGINE 39 10.2% 0 crashes · 0 fires
ELECTRICAL SYSTEM 35 9.2% 1 crashes · 1 fires
AIR BAGS 25 6.6% 7 crashes · 0 fires
VEHICLE SPEED CONTROL 15 3.9% 3 crashes · 0 fires
STRUCTURE 14 3.7% 0 crashes · 0 fires
STEERING 11 2.9% 0 crashes · 0 fires
VISIBILITY 8 2.1% 0 crashes · 0 fires
SUSPENSION 5 1.3% 0 crashes · 0 fires
UNKNOWN OR OTHER 139 36.5% 1 crashes · 0 fires
NHTSA Consumer Complaints, NHTSA Safety Recalls, and NHTSA Defect Investigations Snapshot 2026-08-22 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Problem & Recall Timeline

Observed complaint volume and manufacturer recall actions over time

Problem & Recall Timeline Owner reports in this snapshot begin in Oct 2014; the first recall shown was reported in Jan 2016. 2014-Q4: 1 owner reports 1 2015-Q1: 1 owner reports 1 2015-Q2: 2 owner reports 2 2015-Q3: 6 owner reports 6 2015-Q4: 4 owner reports 4 2016-Q2: 7 owner reports 7 2016-Q4: 4 owner reports 4 2017-Q1: 2 owner reports 2 2017-Q2: 3 owner reports 3 2017-Q3: 3 owner reports 3 2017-Q4: 10 owner reports 10 2018-Q1: 4 owner reports 4 2018-Q2: 8 owner reports 8 2018-Q3: 10 owner reports 10 2018-Q4: 11 owner reports 11 2019-Q1: 14 owner reports 14 2019-Q2: 11 owner reports 11 2019-Q3: 20 owner reports 20 2019-Q4: 15 owner reports 15 2020-Q1: 10 owner reports 10 2020-Q2: 16 owner reports 16 2020-Q3: 29 owner reports 29 2020-Q4: 20 owner reports 20 2021-Q1: 14 owner reports 14 2021-Q2: 7 owner reports 7 2021-Q3: 5 owner reports 5 2021-Q4: 10 owner reports 10 2022-Q1: 8 owner reports 8 2022-Q2: 9 owner reports 9 2022-Q3: 11 owner reports 11 2022-Q4: 10 owner reports 10 2023-Q1: 7 owner reports 7 2023-Q2: 4 owner reports 4 2023-Q3: 7 owner reports 7 2023-Q4: 5 owner reports 5 2024-Q1: 11 owner reports 11 2024-Q2: 9 owner reports 9 2024-Q3: 19 owner reports 19 2024-Q4: 8 owner reports 8 2025-Q1: 7 owner reports 7 2025-Q2: 5 owner reports 5 2025-Q3: 4 owner reports 4 2025-Q4: 3 owner reports 3 2026-Q1: 5 owner reports 5 2026-Q3: 2 owner reports 2 Owner reports Oct 2014 Jul 2026 Recall campaign 16V044000 ◆ Recall campaign 16V044000 Recall campaign 16V461000 ◆ Recall campaign 16V461000 Recall campaign 17V824000 ◆ Recall campaign 17V824000 Recall campaign 25V876000 ◆ Recall campaign 25V876000 Investigation PE19014 ● Investigation PE19014
  • Campaign 16V044000 was reported 227 days after the first earlier complaint mapped to its component.
  • Campaign 16V461000 was reported 359 days after the first earlier complaint mapped to its component.
  • Campaign 25V876000 was reported 3,535 days after the first earlier complaint mapped to its component.
View timeline records as a table
Date Record type Count Record identifier
2014-Q4 Owner reports 1
2015-Q1 Owner reports 1
2015-Q2 Owner reports 2
2015-Q3 Owner reports 6
2015-Q4 Owner reports 4
2016-Q2 Owner reports 7
2016-Q4 Owner reports 4
2017-Q1 Owner reports 2
2017-Q2 Owner reports 3
2017-Q3 Owner reports 3
2017-Q4 Owner reports 10
2018-Q1 Owner reports 4
2018-Q2 Owner reports 8
2018-Q3 Owner reports 10
2018-Q4 Owner reports 11
2019-Q1 Owner reports 14
2019-Q2 Owner reports 11
2019-Q3 Owner reports 20
2019-Q4 Owner reports 15
2020-Q1 Owner reports 10
2020-Q2 Owner reports 16
2020-Q3 Owner reports 29
2020-Q4 Owner reports 20
2021-Q1 Owner reports 14
2021-Q2 Owner reports 7
2021-Q3 Owner reports 5
2021-Q4 Owner reports 10
2022-Q1 Owner reports 8
2022-Q2 Owner reports 9
2022-Q3 Owner reports 11
2022-Q4 Owner reports 10
2023-Q1 Owner reports 7
2023-Q2 Owner reports 4
2023-Q3 Owner reports 7
2023-Q4 Owner reports 5
2024-Q1 Owner reports 11
2024-Q2 Owner reports 9
2024-Q3 Owner reports 19
2024-Q4 Owner reports 8
2025-Q1 Owner reports 7
2025-Q2 Owner reports 5
2025-Q3 Owner reports 4
2025-Q4 Owner reports 3
2026-Q1 Owner reports 5
2026-Q3 Owner reports 2
Recall campaign 1 16V044000
Recall campaign 1 16V461000
Recall campaign 1 17V824000
Recall campaign 1 25V876000
Defect investigation 1 PE19014
NHTSA Safety Recalls Snapshot 2026-08-22 Open source record Read our complete data methodology →

Safety Recalls (4)

Official safety recall campaigns filed with NHTSA

  1. Manufacturer action

    Recall campaign 16V044000

    Report date
    Component:
    VISIBILITY
    Consequence:
    If the windshield dislodges during a crash, there is an increased risk of occupant injury.
    Remedy:
    Chrysler will notify owners, and dealers will replace the windshield, free of charge. The recall began March 4, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S02.
    View authoritative NHTSA record →

  2. Manufacturer action

    Recall campaign 16V461000

    Report date
    Component:
    POWER TRAIN
    Consequence:
    If the transmission loses hydraulic pressure, the vehicle may lose motive power, increasing the risk of a crash.
    Remedy:
    Chrysler will notify owners, and dealers will replace the transmission pump, free of charge. The recall began on August 18, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S44.
    View authoritative NHTSA record →

  3. Manufacturer action

    Recall campaign 17V824000

    Report date
    Component:
    Not available in the source record
    Consequence:
    If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
    Remedy:
    Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
    View authoritative NHTSA record →

  4. Manufacturer action

    Recall campaign 25V876000

    Report date
    Component:
    EQUIPMENT ADAPTIVE/MOBILITY
    Consequence:
    An unsecured wheelchair can move during transit, increasing the risk of injury.
    Remedy:
    Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
    View authoritative NHTSA record →
NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Complaint Narrative Explorer

Verbatim owner-reported defect narratives from NHTSA public records

Data: NHTSA Office of Defects Investigation · snapshot 2026-08-21
Safety incident filters
Showing 0 of 381 complaints · page 1 of 16

No complaints match the current filters.
EPA Fuel Economy Database Snapshot 2026-08-21 Open source record Read our complete data methodology →

Estimated Ownership Cost

EPA fuel economy ratings and annual operating cost estimates

Data: US EPA Fuel Economy Guide · snapshot 2026-08-21
Supported range: 1,000–60,000 miles per year
Supported range: $1.50–$10.00 per gallon
55% city45% highway
Estimate unavailable

EPA fuel-economy data is unavailable for this vehicle.

No estimate is shown when required EPA values are unavailable.

 Open Ownership Cost Calculator →

Adjacent Model Years

Immediate preceding and succeeding model year records

NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Methodology & Data Integrity

Data sourced from NHTSA Office of Defects Investigation. Snapshot date: 2026-08-21.

Read our complete data methodology → Sources