2016 CHRYSLER TOWN AND COUNTRY — Owner-Reported Problems

NHTSA Office of Defects Investigation Snapshot 2026-08-22 521 complaints · 5 recalls
Most-reported system: POWER TRAIN (165 complaints · 31.7%)
Safety signals:
  • Crashes 12
  • Fires 1
  • Injuries 9
  • Deaths 0
Compare with 2015 →
NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Component Problem Distribution

Share of owner complaints filed for each vehicle system (unaffected by sales volume)

Component Problem Distribution POWER TRAIN appears in 165 of 521 owner complaints (31.7%) in this vehicle snapshot. POWER TRAIN: 165 complaints, 31.7% of reports POWER TRAIN 165 · 31.7% · 4 crash reports ELECTRICAL SYSTEM: 63 complaints, 12.1% of reports ELECTRICAL SYSTEM 63 · 12.1% STRUCTURE: 58 complaints, 11.1% of reports STRUCTURE 58 · 11.1% ENGINE: 42 complaints, 8.1% of reports ENGINE 42 · 8.1% AIR BAGS: 10 complaints, 1.9% of reports AIR BAGS 10 · 1.9% · 3 crash reports STEERING: 9 complaints, 1.7% of reports STEERING 9 · 1.7% VEHICLE SPEED CONTROL: 8 complaints, 1.5% of reports VEHICLE SPEED CONTROL 8 · 1.5% · 1 crash reports FUEL SYSTEM: 6 complaints, 1.2% of reports FUEL SYSTEM 6 · 1.2% LANE DEPARTURE: 3 complaints, 0.6% of reports LANE DEPARTURE 3 · 0.6% UNKNOWN OR OTHER: 209 complaints, 40.1% of reports UNKNOWN OR OTHER 209 · 40.1% · 4 crash reports 0% 25% 50% 75% 100%

UNKNOWN OR OTHER is an NHTSA classification artifact and is always listed last.

View component data as a table
System / Component Complaints Share of Reports Safety Reports (Crashes / Fires)
POWER TRAIN 165 31.7% 4 crashes · 0 fires
ELECTRICAL SYSTEM 63 12.1% 0 crashes · 0 fires
STRUCTURE 58 11.1% 0 crashes · 0 fires
ENGINE 42 8.1% 0 crashes · 0 fires
AIR BAGS 10 1.9% 3 crashes · 0 fires
STEERING 9 1.7% 0 crashes · 0 fires
VEHICLE SPEED CONTROL 8 1.5% 1 crashes · 0 fires
FUEL SYSTEM 6 1.2% 0 crashes · 0 fires
LANE DEPARTURE 3 0.6% 0 crashes · 0 fires
UNKNOWN OR OTHER 209 40.1% 4 crashes · 0 fires
NHTSA Consumer Complaints, NHTSA Safety Recalls, and NHTSA Defect Investigations Snapshot 2026-08-22 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Problem & Recall Timeline

Observed complaint volume and manufacturer recall actions over time

Problem & Recall Timeline Owner reports in this snapshot begin in Apr 2016; the first recall shown was reported in Sep 2015. 2016-Q2: 1 owner reports 1 2016-Q3: 9 owner reports 9 2016-Q4: 2 owner reports 2 2017-Q1: 4 owner reports 4 2017-Q2: 3 owner reports 3 2017-Q3: 2 owner reports 2 2017-Q4: 3 owner reports 3 2018-Q1: 2 owner reports 2 2018-Q2: 3 owner reports 3 2018-Q3: 12 owner reports 12 2018-Q4: 10 owner reports 10 2019-Q1: 12 owner reports 12 2019-Q2: 23 owner reports 23 2019-Q3: 34 owner reports 34 2019-Q4: 24 owner reports 24 2020-Q1: 30 owner reports 30 2020-Q2: 16 owner reports 16 2020-Q3: 39 owner reports 39 2020-Q4: 28 owner reports 28 2021-Q1: 16 owner reports 16 2021-Q2: 16 owner reports 16 2021-Q3: 31 owner reports 31 2021-Q4: 20 owner reports 20 2022-Q1: 16 owner reports 16 2022-Q2: 15 owner reports 15 2022-Q3: 12 owner reports 12 2022-Q4: 13 owner reports 13 2023-Q1: 12 owner reports 12 2023-Q2: 15 owner reports 15 2023-Q3: 10 owner reports 10 2023-Q4: 6 owner reports 6 2024-Q1: 3 owner reports 3 2024-Q2: 10 owner reports 10 2024-Q3: 15 owner reports 15 2024-Q4: 10 owner reports 10 2025-Q1: 12 owner reports 12 2025-Q2: 6 owner reports 6 2025-Q3: 11 owner reports 11 2025-Q4: 5 owner reports 5 2026-Q1: 3 owner reports 3 2026-Q2: 6 owner reports 6 2026-Q3: 1 owner reports 1 Owner reports Sep 2015 Jul 2026 Recall campaign 15V595000 ◆ Recall campaign 15V595000 Recall campaign 16V044000 ◆ Recall campaign 16V044000 Recall campaign 16V300000 ◆ Recall campaign 16V300000 Recall campaign 16V461000 ◆ Recall campaign 16V461000 Recall campaign 17V824000 ◆ Recall campaign 17V824000 Investigation PE19014 ● Investigation PE19014 Investigation PE21016 ● Investigation PE21016
  • Campaign 16V300000 was reported 7 days after the first earlier complaint mapped to its component.
View timeline records as a table
Date Record type Count Record identifier
2016-Q2 Owner reports 1
2016-Q3 Owner reports 9
2016-Q4 Owner reports 2
2017-Q1 Owner reports 4
2017-Q2 Owner reports 3
2017-Q3 Owner reports 2
2017-Q4 Owner reports 3
2018-Q1 Owner reports 2
2018-Q2 Owner reports 3
2018-Q3 Owner reports 12
2018-Q4 Owner reports 10
2019-Q1 Owner reports 12
2019-Q2 Owner reports 23
2019-Q3 Owner reports 34
2019-Q4 Owner reports 24
2020-Q1 Owner reports 30
2020-Q2 Owner reports 16
2020-Q3 Owner reports 39
2020-Q4 Owner reports 28
2021-Q1 Owner reports 16
2021-Q2 Owner reports 16
2021-Q3 Owner reports 31
2021-Q4 Owner reports 20
2022-Q1 Owner reports 16
2022-Q2 Owner reports 15
2022-Q3 Owner reports 12
2022-Q4 Owner reports 13
2023-Q1 Owner reports 12
2023-Q2 Owner reports 15
2023-Q3 Owner reports 10
2023-Q4 Owner reports 6
2024-Q1 Owner reports 3
2024-Q2 Owner reports 10
2024-Q3 Owner reports 15
2024-Q4 Owner reports 10
2025-Q1 Owner reports 12
2025-Q2 Owner reports 6
2025-Q3 Owner reports 11
2025-Q4 Owner reports 5
2026-Q1 Owner reports 3
2026-Q2 Owner reports 6
2026-Q3 Owner reports 1
Recall campaign 1 15V595000
Recall campaign 1 16V044000
Recall campaign 1 16V300000
Recall campaign 1 16V461000
Recall campaign 1 17V824000
Defect investigation 1 PE19014
Defect investigation 1 PE21016
NHTSA Safety Recalls Snapshot 2026-08-22 Open source record Read our complete data methodology →

Safety Recalls (5)

Official safety recall campaigns filed with NHTSA

  1. Manufacturer action

    Recall campaign 15V595000

    Report date
    Component:
    LATCHES/LOCKS/LINKAGES
    Consequence:
    If the hood opens while driving, the driver's vision may be obstructed, increasing the risk of a crash.
    Remedy:
    Chrysler will notify owners, and dealers will install new hood striker bolts with the proper torque, free of charge. The recall began on October 22, 2015. Owners may contact Chrysler's customer service at 1-800-853-1403. Chrysler's recall number is R53.
    View authoritative NHTSA record →

  2. Manufacturer action

    Recall campaign 16V044000

    Report date
    Component:
    VISIBILITY
    Consequence:
    If the windshield dislodges during a crash, there is an increased risk of occupant injury.
    Remedy:
    Chrysler will notify owners, and dealers will replace the windshield, free of charge. The recall began March 4, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S02.
    View authoritative NHTSA record →

  3. Manufacturer action

    Recall campaign 16V300000

    Report date
    Component:
    SEATS
    Consequence:
    If the third row seatback becomes loose, it may separate from the seat frame, increasing the risk of injury.
    Remedy:
    Chrysler will notify owners, and dealers will re-torque the third row seatback nuts, free of charge. The recall began on July 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S37.
    View authoritative NHTSA record →

  4. Manufacturer action

    Recall campaign 16V461000

    Report date
    Component:
    POWER TRAIN
    Consequence:
    If the transmission loses hydraulic pressure, the vehicle may lose motive power, increasing the risk of a crash.
    Remedy:
    Chrysler will notify owners, and dealers will replace the transmission pump, free of charge. The recall began on August 18, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S44.
    View authoritative NHTSA record →

  5. Manufacturer action

    Recall campaign 17V824000

    Report date
    Component:
    Not available in the source record
    Consequence:
    If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
    Remedy:
    Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
    View authoritative NHTSA record →
NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Complaint Narrative Explorer

Verbatim owner-reported defect narratives from NHTSA public records

Data: NHTSA Office of Defects Investigation · snapshot 2026-08-21
Safety incident filters
Showing 0 of 521 complaints · page 1 of 21

No complaints match the current filters.
EPA Fuel Economy Database Snapshot 2026-08-21 Open source record Read our complete data methodology →

Estimated Ownership Cost

EPA fuel economy ratings and annual operating cost estimates

Data: US EPA Fuel Economy Guide · snapshot 2026-08-21
Supported range: 1,000–60,000 miles per year
Supported range: $1.50–$10.00 per gallon
55% city45% highway
Estimate unavailable

EPA fuel-economy data is unavailable for this vehicle.

No estimate is shown when required EPA values are unavailable.

 Open Ownership Cost Calculator →

Adjacent Model Years

Immediate preceding and succeeding model year records

NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Methodology & Data Integrity

Data sourced from NHTSA Office of Defects Investigation. Snapshot date: 2026-08-21.

Read our complete data methodology → Sources