2021 FORD EDGE — Owner-Reported Problems

NHTSA Office of Defects Investigation Snapshot 2026-08-22 104 complaints · 7 recalls
Most-reported system: POWER TRAIN (26 complaints · 25.0%)
Safety signals:
  • Crashes 3
  • Fires 1
  • Injuries 1
  • Deaths 0
Compare with 2020 →
NHTSA Consumer Complaints Snapshot 2026-08-22 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Component Problem Distribution

Share of owner complaints filed for each vehicle system (unaffected by sales volume)

Component Problem Distribution POWER TRAIN appears in 26 of 104 owner complaints (25.0%) in this vehicle snapshot. POWER TRAIN: 26 complaints, 25.0% of reports POWER TRAIN 26 · 25.0% BACK OVER PREVENTION: 18 complaints, 17.3% of reports BACK OVER PREVENTION 18 · 17.3% ENGINE: 10 complaints, 9.6% of reports ENGINE 10 · 9.6% ELECTRICAL SYSTEM: 8 complaints, 7.7% of reports ELECTRICAL SYSTEM 8 · 7.7% FORWARD COLLISION AVOIDANCE: 7 complaints, 6.7% of reports FORWARD COLLISION AVOIDANCE 7 · 6.7% · 1 crash reports VISIBILITY: 5 complaints, 4.8% of reports VISIBILITY 5 · 4.8% FUEL SYSTEM: 3 complaints, 2.9% of reports FUEL SYSTEM 3 · 2.9% LANE DEPARTURE: 3 complaints, 2.9% of reports LANE DEPARTURE 3 · 2.9% · 1 crash reports SUSPENSION: 3 complaints, 2.9% of reports SUSPENSION 3 · 2.9% UNKNOWN OR OTHER: 43 complaints, 41.4% of reports UNKNOWN OR OTHER 43 · 41.4% · 3 crash reports 1 fire reports 0% 25% 50% 75% 100%

UNKNOWN OR OTHER is an NHTSA classification artifact and is always listed last.

View component data as a table
System / Component Complaints Share of Reports Safety Reports (Crashes / Fires)
POWER TRAIN 26 25.0% 0 crashes · 0 fires
BACK OVER PREVENTION 18 17.3% 0 crashes · 0 fires
ENGINE 10 9.6% 0 crashes · 0 fires
ELECTRICAL SYSTEM 8 7.7% 0 crashes · 0 fires
FORWARD COLLISION AVOIDANCE 7 6.7% 1 crashes · 0 fires
VISIBILITY 5 4.8% 0 crashes · 0 fires
FUEL SYSTEM 3 2.9% 0 crashes · 0 fires
LANE DEPARTURE 3 2.9% 1 crashes · 0 fires
SUSPENSION 3 2.9% 0 crashes · 0 fires
UNKNOWN OR OTHER 43 41.4% 3 crashes · 1 fires
NHTSA Consumer Complaints, NHTSA Safety Recalls, and NHTSA Defect Investigations Snapshot 2026-08-22 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Problem & Recall Timeline

Observed complaint volume and manufacturer recall actions over time

Problem & Recall Timeline Owner reports in this snapshot begin in Apr 2021; the first recall shown was reported in Jan 2021. 2021-Q2: 1 owner reports 1 2021-Q3: 1 owner reports 1 2021-Q4: 1 owner reports 1 2022-Q1: 2 owner reports 2 2022-Q2: 5 owner reports 5 2022-Q3: 9 owner reports 9 2022-Q4: 1 owner reports 1 2023-Q1: 3 owner reports 3 2023-Q2: 3 owner reports 3 2023-Q3: 5 owner reports 5 2024-Q1: 5 owner reports 5 2024-Q2: 1 owner reports 1 2024-Q3: 8 owner reports 8 2024-Q4: 3 owner reports 3 2025-Q1: 3 owner reports 3 2025-Q2: 7 owner reports 7 2025-Q3: 11 owner reports 11 2025-Q4: 11 owner reports 11 2026-Q1: 11 owner reports 11 2026-Q2: 2 owner reports 2 2026-Q3: 11 owner reports 11 Owner reports Jan 2021 Jul 2026 Recall campaign 21V011000 ◆ Recall campaign 21V011000 Recall campaign 21V377000 ◆ Recall campaign 21V377000 Recall campaign 22V151000 ◆ Recall campaign 22V151000 Recall campaign 24V635000 ◆ Recall campaign 24V635000 Recall campaign 25V160000 ◆ Recall campaign 25V160000 Recall campaign 25V315000 ◆ Recall campaign 25V315000 Recall campaign 26V124000 ◆ Recall campaign 26V124000 Investigation EA23002 ● Investigation EA23002
  • Campaign 24V635000 was reported 696 days after the first earlier complaint mapped to its component.
  • Campaign 25V160000 was reported 1,092 days after the first earlier complaint mapped to its component.
  • Campaign 25V315000 was reported 1,148 days after the first earlier complaint mapped to its component.
  • Campaign 26V124000 was reported 1,446 days after the first earlier complaint mapped to its component.
View timeline records as a table
Date Record type Count Record identifier
2021-Q2 Owner reports 1
2021-Q3 Owner reports 1
2021-Q4 Owner reports 1
2022-Q1 Owner reports 2
2022-Q2 Owner reports 5
2022-Q3 Owner reports 9
2022-Q4 Owner reports 1
2023-Q1 Owner reports 3
2023-Q2 Owner reports 3
2023-Q3 Owner reports 5
2024-Q1 Owner reports 5
2024-Q2 Owner reports 1
2024-Q3 Owner reports 8
2024-Q4 Owner reports 3
2025-Q1 Owner reports 3
2025-Q2 Owner reports 7
2025-Q3 Owner reports 11
2025-Q4 Owner reports 11
2026-Q1 Owner reports 11
2026-Q2 Owner reports 2
2026-Q3 Owner reports 11
Recall campaign 1 21V011000
Recall campaign 1 21V377000
Recall campaign 1 22V151000
Recall campaign 1 24V635000
Recall campaign 1 25V160000
Recall campaign 1 25V315000
Recall campaign 1 26V124000
Defect investigation 1 EA23002
NHTSA Safety Recalls Snapshot 2026-08-22 Open source record Read our complete data methodology →

Safety Recalls (7)

Official safety recall campaigns filed with NHTSA

  1. Manufacturer action

    Recall campaign 21V011000

    Report date
    Component:
    POWER TRAIN
    Consequence:
    If the rear drive unit seizes, there may be a loss of drive and/or a loss of vehicle control, increasing the risk of a crash.
    Remedy:
    Ford will notify owners, and dealers will check the rear drive unit lubricant level. Axles found to have lubricant at the minimum level will be filled to the full level. Axles found to be below the minimum lubricant fill level will be replaced, free of charge. This recall began March 12, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S02.
    View authoritative NHTSA record →

  2. Manufacturer action

    Recall campaign 21V377000

    Report date
    Component:
    SEAT BELTS
    Consequence:
    A seatbelt assembly that does not function as intended can increase the risk of injury during a crash.
    Remedy:
    Dealers will replace the driver's seat belt retractor pretensioner assembly, free of charge. Owner notification letters were mailed on June 15, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21C13.
    View authoritative NHTSA record →

  3. Manufacturer action

    Recall campaign 22V151000

    Report date
    Component:
    BACK OVER PREVENTION
    Consequence:
    A rearview camera that displays a blank or distorted image can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.
    Remedy:
    The rearview camera software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed on April 29, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S14.
    View authoritative NHTSA record →

  4. Manufacturer action

    Recall campaign 24V635000

    Report date
    Component:
    ENGINE AND ENGINE COOLING
    Consequence:
    A loss of drive power increases the risk of a crash.
    Remedy:
    Dealers will perform an engine cycle test and replace the engine as necessary, free of charge. Owner notification letters were mailed July 3, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S55.
    View authoritative NHTSA record →

  5. Manufacturer action

    Recall campaign 25V160000

    Report date
    Component:
    BACK OVER PREVENTION
    Consequence:
    A rearview camera that displays a blank or distorted image can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.
    Remedy:
    Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed April 25, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S28.
    View authoritative NHTSA record →

  6. Manufacturer action

    Recall campaign 25V315000

    Report date
    Component:
    BACK OVER PREVENTION
    Consequence:
    A frozen or missing rearview camera image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
    Remedy:
    The accessory protocol interface module (APIM) software will be updated by a dealer or through an over-the-air update, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on June 26, 2025. Additional letters will be mailed once the final remedy is available on each phase. Owner notification letters were sent on October 8, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S49.
    View authoritative NHTSA record →

  7. Manufacturer action

    Recall campaign 26V124000

    Report date
    Component:
    BACK OVER PREVENTION
    Consequence:
    A rearview camera that fails to display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
    Remedy:
    The APIM software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed April 13, 2026. Owners may contact Ford Customer Service at 1-866-436-7332. Ford's number for this recall is 26S09. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 5, 2026.
    View authoritative NHTSA record →
NHTSA Consumer Complaints Snapshot 2026-08-22 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Complaint Narrative Explorer

Verbatim owner-reported defect narratives from NHTSA public records

Data: NHTSA Office of Defects Investigation · snapshot 2026-08-22
Safety incident filters
Showing 0 of 104 complaints · page 1 of 5

No complaints match the current filters.
EPA Fuel Economy Database Snapshot 2026-08-21 Open source record Read our complete data methodology →

Estimated Ownership Cost

EPA fuel economy ratings and annual operating cost estimates

Data: US EPA Fuel Economy Guide · snapshot 2026-08-21
Supported range: 1,000–60,000 miles per year
Supported range: $1.50–$10.00 per gallon
55% city45% highway
Estimate unavailable

EPA fuel-economy data is unavailable for this vehicle.

No estimate is shown when required EPA values are unavailable.

 Open Ownership Cost Calculator →

Adjacent Model Years

Immediate preceding and succeeding model year records

NHTSA Consumer Complaints Snapshot 2026-08-22 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Methodology & Data Integrity

Data sourced from NHTSA Office of Defects Investigation. Snapshot date: 2026-08-22.

Read our complete data methodology → Sources