2021 FORD EXPLORER — Owner-Reported Problems
Verdict & Safety Summary
- Crashes 16
- Fires 5
- Injuries 18
- Deaths 0
Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.
Component Problem Distribution
Share of owner complaints filed for each vehicle system (unaffected by sales volume)
UNKNOWN OR OTHER is an NHTSA classification artifact and is always listed last.
View component data as a table
| System / Component | Complaints | Share of Reports | Safety Reports (Crashes / Fires) |
|---|---|---|---|
| POWER TRAIN | 87 | 20.9% | 1 crashes · 0 fires |
| ENGINE | 44 | 10.6% | 0 crashes · 2 fires |
| VISIBILITY | 37 | 8.9% | 0 crashes · 0 fires |
| BACK OVER PREVENTION | 30 | 7.2% | 0 crashes · 0 fires |
| ELECTRICAL SYSTEM | 23 | 5.5% | 1 crashes · 2 fires |
| FUEL SYSTEM | 18 | 4.3% | 1 crashes · 0 fires |
| STRUCTURE | 17 | 4.1% | 0 crashes · 0 fires |
| FORWARD COLLISION AVOIDANCE | 15 | 3.6% | 1 crashes · 0 fires |
| SERVICE BRAKES | 13 | 3.1% | 2 crashes · 0 fires |
| UNKNOWN OR OTHER | 167 | 40.1% | 5 crashes · 1 fires |
Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.
Problem & Recall Timeline
Observed complaint volume and manufacturer recall actions over time
- Campaign 21V735000 was reported 13 days after the first earlier complaint mapped to its component.
- Campaign 22V255000 was reported 342 days after the first earlier complaint mapped to its component.
- Campaign 23V022000 was reported 501 days after the first earlier complaint mapped to its component.
- Campaign 23V069000 was reported 644 days after the first earlier complaint mapped to its component.
- Campaign 23V199000 was reported 87 days after the first earlier complaint mapped to its component.
- Campaign 23V305000 was reported 596 days after the first earlier complaint mapped to its component.
- Campaign 23V342000 was reported 610 days after the first earlier complaint mapped to its component.
- Campaign 23V626000 was reported 753 days after the first earlier complaint mapped to its component.
- Campaign 23V675000 was reported 882 days after the first earlier complaint mapped to its component.
- Campaign 24V635000 was reported 953 days after the first earlier complaint mapped to its component.
- Campaign 24V852000 was reported 1,287 days after the first earlier complaint mapped to its component.
- Campaign 25V159000 was reported 1,282 days after the first earlier complaint mapped to its component.
- Campaign 25V166000 was reported 1,407 days after the first earlier complaint mapped to its component.
- Campaign 25V393000 was reported 1,504 days after the first earlier complaint mapped to its component.
- Campaign 25V442000 was reported 1,387 days after the first earlier complaint mapped to its component.
- Campaign 25V455000 was reported 1,186 days after the first earlier complaint mapped to its component.
- Campaign 25V685000 was reported 1,623 days after the first earlier complaint mapped to its component.
- Campaign 26V117000 was reported 1,269 days after the first earlier complaint mapped to its component.
- Campaign 26V123000 was reported 1,636 days after the first earlier complaint mapped to its component.
- Campaign 26V402000 was reported 1,874 days after the first earlier complaint mapped to its component.
- Campaign 26V451000 was reported 1,900 days after the first earlier complaint mapped to its component.
View timeline records as a table
| Date | Record type | Count | Record identifier |
|---|---|---|---|
| 2021-Q1 | Owner reports | 1 | |
| 2021-Q2 | Owner reports | 4 | |
| 2021-Q3 | Owner reports | 4 | |
| 2021-Q4 | Owner reports | 9 | |
| 2022-Q1 | Owner reports | 11 | |
| 2022-Q2 | Owner reports | 20 | |
| 2022-Q3 | Owner reports | 13 | |
| 2022-Q4 | Owner reports | 5 | |
| 2023-Q1 | Owner reports | 14 | |
| 2023-Q2 | Owner reports | 22 | |
| 2023-Q3 | Owner reports | 22 | |
| 2023-Q4 | Owner reports | 32 | |
| 2024-Q1 | Owner reports | 30 | |
| 2024-Q2 | Owner reports | 17 | |
| 2024-Q3 | Owner reports | 20 | |
| 2024-Q4 | Owner reports | 15 | |
| 2025-Q1 | Owner reports | 19 | |
| 2025-Q2 | Owner reports | 24 | |
| 2025-Q3 | Owner reports | 34 | |
| 2025-Q4 | Owner reports | 26 | |
| 2026-Q1 | Owner reports | 26 | |
| 2026-Q2 | Owner reports | 25 | |
| 2026-Q3 | Owner reports | 23 | |
| Recall campaign | 1 | 20V788000 | |
| Recall campaign | 1 | 21V652000 | |
| Recall campaign | 1 | 21V735000 | |
| Recall campaign | 1 | 21V870000 | |
| Recall campaign | 1 | 22V255000 | |
| Recall campaign | 1 | 23V022000 | |
| Recall campaign | 1 | 23V069000 | |
| Recall campaign | 1 | 23V199000 | |
| Recall campaign | 1 | 23V305000 | |
| Recall campaign | 1 | 23V342000 | |
| Recall campaign | 1 | 23V626000 | |
| Recall campaign | 1 | 23V675000 | |
| Recall campaign | 1 | 24V598000 | |
| Recall campaign | 1 | 24V635000 | |
| Recall campaign | 1 | 24V852000 | |
| Recall campaign | 1 | 25V093000 | |
| Recall campaign | 1 | 25V159000 | |
| Recall campaign | 1 | 25V166000 | |
| Recall campaign | 1 | 25V393000 | |
| Recall campaign | 1 | 25V442000 | |
| Recall campaign | 1 | 25V455000 | |
| Recall campaign | 1 | 25V685000 | |
| Recall campaign | 1 | 26V117000 | |
| Recall campaign | 1 | 26V123000 | |
| Recall campaign | 1 | 26V159000 | |
| Recall campaign | 1 | 26V402000 | |
| Recall campaign | 1 | 26V451000 | |
| Defect investigation | 1 | DP22005 | |
| Defect investigation | 1 | DP22005 | |
| Defect investigation | 1 | RQ23002 | |
| Defect investigation | 1 | EA23002 |
Safety Recalls (27)
Official safety recall campaigns filed with NHTSA
-
Manufacturer action
Recall campaign 20V788000
- Report date
- Component:
- Not available in the source record
- Consequence:
- With a loose motor mount, motor vibration may cause the axle to disconnect from the engine and could result in loss of power, increasing the risk of a crash.
- Remedy:
- Ford will notify owners, and dealers will remove and replace the right hand motor mount fasteners, free of charge. The recall began February 3, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S72.
-
Manufacturer action
Recall campaign 21V652000
- Report date
- Component:
- AIR BAGS
- Consequence:
- Improper deployment of a side air bag increases the risk of injury during a crash.
- Remedy:
- Dealers will replace the side air bag assemblies, free of charge. Owner notification letters were mailed September 10, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21C19.
-
Manufacturer action
Recall campaign 21V735000
- Report date
- Component:
- BACK OVER PREVENTION
- Consequence:
- A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
- Remedy:
- Dealers will update the Image Processing Module (IPMB) software, free of charge. Owner notification letters were mailed November 16, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S44.
-
Manufacturer action
Recall campaign 21V870000
- Report date
- Component:
- SUSPENSION
- Consequence:
- A rear suspension module with incorrect components may affect vehicle handling, ride height, and braking characteristics, increasing the risk of a crash.
- Remedy:
- Dealers will inspect the rear suspension module, and replace any incorrect parts, as necessary, free of charge. Owner notification letters were mailed December 3, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S47.
-
Manufacturer action
Recall campaign 22V255000
- Report date
- Component:
- POWER TRAIN
- Consequence:
- A disconnected driveshaft can result in vehicle rollaway when the vehicle is placed in 'Park' without the parking brake applied, increasing the risk of a crash.
- Remedy:
- Depending on the vehicle model, dealers will replace the bushing and axle cover, or update the electronic parking brake software. Repairs will be performed free of charge. Interim owner notification letters were mailed June 9, 2022, and March 10, 2023. Owner notification letters were mailed June 9, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S27.
-
Manufacturer action
Recall campaign 23V022000
- Report date
- Component:
- BACK OVER PREVENTION
- Consequence:
- Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.
- Remedy:
- Dealers will update the image processing module (IPMB) software, free of charge. Interim owner notification letters informing owners of the safety risk were mailed April 25, 2023. Owner notification letters were mailed February 13, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S02. This recall expands and replaces NHTSA recall number 21V-735. Vehicles previously repaired under 21V-735 will need to have the new remedy performed.
-
Manufacturer action
Recall campaign 23V069000
- Report date
- Component:
- POWER TRAIN
- Consequence:
- A park system that is damaged may not shift into "PARK," resulting in a vehicle rollaway and increasing the risk of injury or crash.
- Remedy:
- Dealers will inspect the park system for damage and repair as necessary, free of charge. Owner notification letters were mailed March 28, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S05.
-
Manufacturer action
Recall campaign 23V199000
- Report date
- Component:
- PARKING BRAKE
- Consequence:
- Without the electronic parking brake applied, the vehicle could rollaway if the driveshaft disconnects. A disconnected driveshaft can also result in a loss of drive power. Either of these scenarios can increase the risk of a crash.
- Remedy:
- Dealers will update the PCM software, free of charge. Owner notification letters were mailed on May 31, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S16.
-
Manufacturer action
Recall campaign 23V305000
- Report date
- Component:
- BACK OVER PREVENTION
- Consequence:
- A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash or injury.
- Remedy:
- Dealers will update the ICS software, free of charge. Owner notification letters were mailed July 27, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23C14.
-
Manufacturer action
Recall campaign 23V342000
- Report date
- Component:
- BACK OVER PREVENTION
- Consequence:
- Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.
- Remedy:
- Dealers will replace the 360-degree camera, free of charge. Owner notification letters were mailed November 10, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S23. This recall expands and replaces NHTSA recall number 23V-022. Vehicles previously repaired under 23V-022 will need to have the new remedy performed.
-
Manufacturer action
Recall campaign 23V626000
- Report date
- Component:
- ELECTRICAL SYSTEM
- Consequence:
- Battery failure can cause a loss of drive power, increasing the risk of a crash. Battery failure can also increase the risk of a fire.
- Remedy:
- Dealers will perform a Battery Energy Control Module (BECM) diagnostic test and replace the high voltage battery pack, as necessary, free of charge. Owner notification letters were mailed on April 8, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford Motor Company's number for this recall is 23S53.
-
Manufacturer action
Recall campaign 23V675000
- Report date
- Component:
- POWER TRAIN
- Consequence:
- A disconnected driveshaft can result in a loss of drive power or a vehicle rollaway if the parking brake is not applied. Either of these scenarios can increase the risk of a crash.
- Remedy:
- Dealers will replace the subframe bushing and rear axle bolt. They will also inspect the rear axle cover for damage near the bolt hole location and replace with a new cover if any damage is found. Repairs will be performed free of charge. Owner notification letters were mailed January 19, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S55.
-
Manufacturer action
Recall campaign 24V598000
- Report date
- Component:
- Not available in the source record
- Consequence:
- An engine compartment fire increases the risk of injury.
- Remedy:
- Owners are advised to park and shut off the engine as promptly as possible upon hearing unexpected engine noises, or after experiencing an unexpected engine power reduction, or seeing smoke from the engine compartment. Dealers will update the Powertrain Control Module (PCM) software. In addition, dealers will inspect for connecting rod bearing failure and if necessary, replace the engine long block. All inspections and repairs will be performed free of charge. Owner notification letters were mailed August 15, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S52.
-
Manufacturer action
Recall campaign 24V635000
- Report date
- Component:
- ENGINE AND ENGINE COOLING
- Consequence:
- A loss of drive power increases the risk of a crash.
- Remedy:
- Dealers will perform an engine cycle test and replace the engine as necessary, free of charge. Owner notification letters were mailed July 3, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S55.
-
Manufacturer action
Recall campaign 24V852000
- Report date
- Component:
- EQUIPMENT
- Consequence:
- Without a label that shows the proper restraint usage guidelines, the occupants may have an increased risk of injury in the event of a crash.
- Remedy:
- Ford will mail owners the warning labels, free of charge. Owner notification letters were mailed December 19, 2024. Owners may call Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C39.
-
Manufacturer action
Recall campaign 25V093000
- Report date
- Component:
- Not available in the source record
- Consequence:
- A loose seat belt or seat belt buckle may not properly restrain an occupant during a crash, increasing the risk of injury.
- Remedy:
- Dealers will inspect seat belt buckle anchor bolts in all seating positions. Additionally, dealers will inspect the seat belt retractor anchor bolt and seat belt anchor bolt at the second-row center seating position, if equipped. If loose anchor bolts are found, the affected seat components will be replaced. Repairs will be performed free of charge. Owner notification letters were mailed on June 5, 2025. Owners may contact Ford customer service at 866-436-7332. Ford's number for this recall is 25S09.
-
Manufacturer action
Recall campaign 25V159000
- Report date
- Component:
- BACK OVER PREVENTION
- Consequence:
- Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.
- Remedy:
- Dealers will update the Image Processing Module software, free of charge. Owner notification letters were mailed April 25, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S27.
-
Manufacturer action
Recall campaign 25V166000
- Report date
- Component:
- POWER TRAIN
- Consequence:
- A disconnected driveshaft can result in vehicle rollaway when the vehicle is placed in park without the parking brake applied. A disconnected driveshaft can also result in a loss of drive power. Either of these scenarios can increase the risk of a crash.
- Remedy:
- Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed April 25, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S22.
-
Manufacturer action
Recall campaign 25V393000
- Report date
- Component:
- SEATS
- Consequence:
- A seat that moves unexpectedly may not properly restrain an occupant during a crash, increasing their risk of injury.
- Remedy:
- Dealers will inspect the second-row seat switch, and replace the bezel around the switch as necessary, free of charge. Owner notification letters were mailed August 7, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S67.
-
Manufacturer action
Recall campaign 25V442000
- Report date
- Component:
- BACK OVER PREVENTION
- Consequence:
- A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.
- Remedy:
- Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.
-
Manufacturer action
Recall campaign 25V455000
- Report date
- Component:
- FUEL SYSTEM, GASOLINE
- Consequence:
- An engine stall increases the risk of a crash.
- Remedy:
- Dealers will replace the low pressure fuel pump on super duty vehicles and update the powertrain control module (PCM) software on all other affected vehicles, free of charge. Owner notification letters were mailed July 27, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S75.
-
Manufacturer action
Recall campaign 25V685000
- Report date
- Component:
- EQUIPMENT
- Consequence:
- An electrical short circuit can increase the risk of a fire.
- Remedy:
- Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded blanking plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed December 3, 2025. Additional letters will be sent once the final remedy is available, anticipated September 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 15, 2025.
-
Manufacturer action
Recall campaign 26V117000
- Report date
- Component:
- VISIBILITY
- Consequence:
- Windshield wipers that fail to operate properly can reduce visibility, increasing the risk of a crash.
- Remedy:
- Dealers will inspect and replace the front wiper motors as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed April 2, 2026. Additional letters will be sent once the final remedy is available, anticipated in October 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S14. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 4, 2026.
-
Manufacturer action
Recall campaign 26V123000
- Report date
- Component:
- BACK OVER PREVENTION
- Consequence:
- An incorrectly displayed rearview image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
- Remedy:
- Dealers will update the accessory protocol interface module (APIM) software, free of charge. Owner notification letters were mailed June 23, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26C11. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 5, 2026.
-
Manufacturer action
Recall campaign 26V159000
- Report date
- Component:
- Not available in the source record
- Consequence:
- A loose seat belt buckle may not properly restrain an occupant during a crash, increasing the risk of injury.
- Remedy:
- Dealers will inspect the second-row outer seat belt lower anchor bolts and replace or repair them as necessary, free of charge. Owner notification letters were mailed March 30, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26C18. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 19, 2026.
-
Manufacturer action
Recall campaign 26V402000
- Report date
- Component:
- POWER TRAIN
- Consequence:
- Park system damage may result in a vehicle rollaway, increasing the risk of a crash.
- Remedy:
- Dealers will update the powertrain control module software, and inspect and replace any damaged transmission components as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed July 10, 2026. Additional letters will be sent once the remedy is available, anticipated in April 2027. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S48. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on June 26, 2026.
-
Manufacturer action
Recall campaign 26V451000
- Report date
- Component:
- SEATS
- Consequence:
- A seat that moves unexpectedly may not properly restrain an occupant during a crash, increasing the risk of injury.
- Remedy:
- Dealers will inspect and replace the bezel around the switch as necessary, free of charge. Interim letters explaining the safety risk are expected to be mailed July 27, 2026. Additional letters will be sent once the remedy is available, anticipated in January 2027. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S52. This recall expands Recall 25V393. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on July 16, 2026.
Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.
Complaint Narrative Explorer
Verbatim owner-reported defect narratives from NHTSA public records
Estimated Ownership Cost
EPA fuel economy ratings and annual operating cost estimates
Adjacent Model Years
Immediate preceding and succeeding model year records
Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.
Methodology & Data Integrity
Data sourced from NHTSA Office of Defects Investigation. Snapshot date: 2026-08-21.