2004 HONDA PILOT — Owner-Reported Problems

NHTSA Office of Defects Investigation Snapshot 2026-08-22 539 complaints · 13 recalls
Most-reported system: POWER TRAIN (132 complaints · 24.5%)
Safety signals:
  • Crashes 29
  • Fires 14
  • Injuries 36
  • Deaths 0
Compare with 2003 →
NHTSA Consumer Complaints Snapshot 2026-08-22 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Component Problem Distribution

Share of owner complaints filed for each vehicle system (unaffected by sales volume)

Component Problem Distribution POWER TRAIN appears in 132 of 539 owner complaints (24.5%) in this vehicle snapshot. POWER TRAIN: 132 complaints, 24.5% of reports POWER TRAIN 132 · 24.5% · 3 crash reports 1 fire reports AIR BAGS: 73 complaints, 13.5% of reports AIR BAGS 73 · 13.5% · 9 crash reports ELECTRICAL SYSTEM: 45 complaints, 8.3% of reports ELECTRICAL SYSTEM 45 · 8.3% · 6 crash reports 1 fire reports ENGINE: 38 complaints, 7.1% of reports ENGINE 38 · 7.1% STRUCTURE: 31 complaints, 5.8% of reports STRUCTURE 31 · 5.8% · 1 crash reports 1 fire reports SUSPENSION: 22 complaints, 4.1% of reports SUSPENSION 22 · 4.1% · 1 crash reports VEHICLE SPEED CONTROL: 20 complaints, 3.7% of reports VEHICLE SPEED CONTROL 20 · 3.7% · 3 crash reports FUEL SYSTEM: 16 complaints, 3.0% of reports FUEL SYSTEM 16 · 3.0% SERVICE BRAKES: 14 complaints, 2.6% of reports SERVICE BRAKES 14 · 2.6% · 2 crash reports UNKNOWN OR OTHER: 238 complaints, 44.2% of reports UNKNOWN OR OTHER 238 · 44.2% · 8 crash reports 13 fire reports 0% 25% 50% 75% 100%

UNKNOWN OR OTHER is an NHTSA classification artifact and is always listed last.

View component data as a table
System / Component Complaints Share of Reports Safety Reports (Crashes / Fires)
POWER TRAIN 132 24.5% 3 crashes · 1 fires
AIR BAGS 73 13.5% 9 crashes · 0 fires
ELECTRICAL SYSTEM 45 8.3% 6 crashes · 1 fires
ENGINE 38 7.1% 0 crashes · 0 fires
STRUCTURE 31 5.8% 1 crashes · 1 fires
SUSPENSION 22 4.1% 1 crashes · 0 fires
VEHICLE SPEED CONTROL 20 3.7% 3 crashes · 0 fires
FUEL SYSTEM 16 3.0% 0 crashes · 0 fires
SERVICE BRAKES 14 2.6% 2 crashes · 0 fires
UNKNOWN OR OTHER 238 44.2% 8 crashes · 13 fires
NHTSA Consumer Complaints, NHTSA Safety Recalls, and NHTSA Defect Investigations Snapshot 2026-08-22 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Problem & Recall Timeline

Observed complaint volume and manufacturer recall actions over time

Problem & Recall Timeline Owner reports in this snapshot begin in Jan 2004; the first recall shown was reported in Apr 2004. 2004-Q1: 9 owner reports 9 2004-Q2: 9 owner reports 9 2004-Q3: 11 owner reports 11 2004-Q4: 6 owner reports 6 2005-Q1: 3 owner reports 3 2005-Q2: 4 owner reports 4 2005-Q3: 4 owner reports 4 2005-Q4: 1 owner reports 1 2006-Q1: 3 owner reports 3 2006-Q2: 1 owner reports 1 2006-Q3: 3 owner reports 3 2006-Q4: 3 owner reports 3 2007-Q1: 3 owner reports 3 2007-Q3: 2 owner reports 2 2007-Q4: 5 owner reports 5 2008-Q1: 5 owner reports 5 2008-Q2: 1 owner reports 1 2008-Q4: 3 owner reports 3 2009-Q1: 4 owner reports 4 2009-Q2: 6 owner reports 6 2009-Q3: 10 owner reports 10 2009-Q4: 5 owner reports 5 2010-Q1: 10 owner reports 10 2010-Q2: 7 owner reports 7 2010-Q3: 17 owner reports 17 2010-Q4: 15 owner reports 15 2011-Q1: 14 owner reports 14 2011-Q2: 10 owner reports 10 2011-Q3: 12 owner reports 12 2011-Q4: 8 owner reports 8 2012-Q1: 14 owner reports 14 2012-Q2: 17 owner reports 17 2012-Q3: 11 owner reports 11 2012-Q4: 21 owner reports 21 2013-Q1: 17 owner reports 17 2013-Q2: 19 owner reports 19 2013-Q3: 7 owner reports 7 2013-Q4: 5 owner reports 5 2014-Q1: 9 owner reports 9 2014-Q2: 9 owner reports 9 2014-Q3: 11 owner reports 11 2014-Q4: 7 owner reports 7 2015-Q1: 12 owner reports 12 2015-Q2: 19 owner reports 19 2015-Q3: 14 owner reports 14 2015-Q4: 10 owner reports 10 2016-Q1: 8 owner reports 8 2016-Q2: 8 owner reports 8 2016-Q3: 16 owner reports 16 2016-Q4: 6 owner reports 6 2017-Q1: 4 owner reports 4 2017-Q2: 4 owner reports 4 2017-Q3: 5 owner reports 5 2017-Q4: 14 owner reports 14 2018-Q1: 7 owner reports 7 2018-Q2: 8 owner reports 8 2018-Q3: 5 owner reports 5 2018-Q4: 9 owner reports 9 2019-Q1: 4 owner reports 4 2019-Q2: 5 owner reports 5 2019-Q3: 3 owner reports 3 2019-Q4: 8 owner reports 8 2020-Q1: 3 owner reports 3 2020-Q2: 3 owner reports 3 2020-Q3: 1 owner reports 1 2020-Q4: 3 owner reports 3 2021-Q3: 1 owner reports 1 2021-Q4: 1 owner reports 1 2022-Q1: 1 owner reports 1 2022-Q3: 1 owner reports 1 2022-Q4: 2 owner reports 2 2023-Q1: 1 owner reports 1 2023-Q2: 2 owner reports 2 2023-Q3: 2 owner reports 2 2024-Q1: 3 owner reports 3 2025-Q1: 1 owner reports 1 2025-Q2: 2 owner reports 2 2025-Q3: 2 owner reports 2 Owner reports Jan 2004 Jul 2025 Recall campaign 04V176000 ◆ Recall campaign 04V176000 Recall campaign 04V389000 ◆ Recall campaign 04V389000 Recall campaign 08E013000 ◆ Recall campaign 08E013000 Recall campaign 12V136000 ◆ Recall campaign 12V136000 Recall campaign 12V573000 ◆ Recall campaign 12V573000 Recall campaign 14V353000 ◆ Recall campaign 14V353000 Recall campaign 14V700000 ◆ Recall campaign 14V700000 Recall campaign 15V320000 ◆ Recall campaign 15V320000 Recall campaign 16V344000 ◆ Recall campaign 16V344000 Recall campaign 18V268000 ◆ Recall campaign 18V268000 Recall campaign 19V182000 ◆ Recall campaign 19V182000 Recall campaign 19V499000 ◆ Recall campaign 19V499000 Recall campaign 19V501000 ◆ Recall campaign 19V501000 Investigation EA11012 ● Investigation EA11012 Investigation PE12026 ● Investigation PE12026 Investigation PE14016 ● Investigation PE14016 Investigation EA15001 ● Investigation EA15001 Investigation EA21002 ● Investigation EA21002
  • Campaign 04V389000 was reported 217 days after the first earlier complaint mapped to its component.
  • Campaign 08E013000 was reported 1,490 days after the first earlier complaint mapped to its component.
  • Campaign 12V136000 was reported 3,005 days after the first earlier complaint mapped to its component.
  • Campaign 12V573000 was reported 3,235 days after the first earlier complaint mapped to its component.
  • Campaign 15V320000 was reported 3,965 days after the first earlier complaint mapped to its component.
  • Campaign 16V344000 was reported 4,326 days after the first earlier complaint mapped to its component.
  • Campaign 18V268000 was reported 5,029 days after the first earlier complaint mapped to its component.
  • Campaign 19V182000 was reported 5,343 days after the first earlier complaint mapped to its component.
  • Campaign 19V499000 was reported 5,456 days after the first earlier complaint mapped to its component.
  • Campaign 19V501000 was reported 5,456 days after the first earlier complaint mapped to its component.
View timeline records as a table
Date Record type Count Record identifier
2004-Q1 Owner reports 9
2004-Q2 Owner reports 9
2004-Q3 Owner reports 11
2004-Q4 Owner reports 6
2005-Q1 Owner reports 3
2005-Q2 Owner reports 4
2005-Q3 Owner reports 4
2005-Q4 Owner reports 1
2006-Q1 Owner reports 3
2006-Q2 Owner reports 1
2006-Q3 Owner reports 3
2006-Q4 Owner reports 3
2007-Q1 Owner reports 3
2007-Q3 Owner reports 2
2007-Q4 Owner reports 5
2008-Q1 Owner reports 5
2008-Q2 Owner reports 1
2008-Q4 Owner reports 3
2009-Q1 Owner reports 4
2009-Q2 Owner reports 6
2009-Q3 Owner reports 10
2009-Q4 Owner reports 5
2010-Q1 Owner reports 10
2010-Q2 Owner reports 7
2010-Q3 Owner reports 17
2010-Q4 Owner reports 15
2011-Q1 Owner reports 14
2011-Q2 Owner reports 10
2011-Q3 Owner reports 12
2011-Q4 Owner reports 8
2012-Q1 Owner reports 14
2012-Q2 Owner reports 17
2012-Q3 Owner reports 11
2012-Q4 Owner reports 21
2013-Q1 Owner reports 17
2013-Q2 Owner reports 19
2013-Q3 Owner reports 7
2013-Q4 Owner reports 5
2014-Q1 Owner reports 9
2014-Q2 Owner reports 9
2014-Q3 Owner reports 11
2014-Q4 Owner reports 7
2015-Q1 Owner reports 12
2015-Q2 Owner reports 19
2015-Q3 Owner reports 14
2015-Q4 Owner reports 10
2016-Q1 Owner reports 8
2016-Q2 Owner reports 8
2016-Q3 Owner reports 16
2016-Q4 Owner reports 6
2017-Q1 Owner reports 4
2017-Q2 Owner reports 4
2017-Q3 Owner reports 5
2017-Q4 Owner reports 14
2018-Q1 Owner reports 7
2018-Q2 Owner reports 8
2018-Q3 Owner reports 5
2018-Q4 Owner reports 9
2019-Q1 Owner reports 4
2019-Q2 Owner reports 5
2019-Q3 Owner reports 3
2019-Q4 Owner reports 8
2020-Q1 Owner reports 3
2020-Q2 Owner reports 3
2020-Q3 Owner reports 1
2020-Q4 Owner reports 3
2021-Q3 Owner reports 1
2021-Q4 Owner reports 1
2022-Q1 Owner reports 1
2022-Q3 Owner reports 1
2022-Q4 Owner reports 2
2023-Q1 Owner reports 1
2023-Q2 Owner reports 2
2023-Q3 Owner reports 2
2024-Q1 Owner reports 3
2025-Q1 Owner reports 1
2025-Q2 Owner reports 2
2025-Q3 Owner reports 2
Recall campaign 1 04V176000
Recall campaign 1 04V389000
Recall campaign 1 08E013000
Recall campaign 1 12V136000
Recall campaign 1 12V573000
Recall campaign 1 14V353000
Recall campaign 1 14V700000
Recall campaign 1 15V320000
Recall campaign 1 16V344000
Recall campaign 1 18V268000
Recall campaign 1 19V182000
Recall campaign 1 19V499000
Recall campaign 1 19V501000
Defect investigation 1 EA11012
Defect investigation 1 PE12026
Defect investigation 1 PE14016
Defect investigation 1 EA15001
Defect investigation 1 EA21002
NHTSA Safety Recalls Snapshot 2026-08-22 Open source record Read our complete data methodology →

Safety Recalls (13)

Official safety recall campaigns filed with NHTSA

  1. Manufacturer action

    Recall campaign 04V176000

    Report date
    Component:
    POWER TRAIN
    Consequence:
    GEAR FAILURE COULD RESULT IN TRANSMISSION LOCKUP, WHICH COULD RESULT IN A CRASH.
    Remedy:
    ON VEHICLES WITH 15,000 MILES OR LESS, THE DEALER WILL UPDATE THE TRANSMISSION WITH A SIMPLE REVISION TO THE OIL COOLER RETURN LINE TO INCREASE LUBRICATION TO THE SECOND GEAR. ON VEHICLES WITH MORE THAN 15,000 MILES, THE DEALER WILL INSPECT THE TRANSMISSION TO IDENTIFY GEARS THAT HAVE ALREADY EXPERIENCED DISCOLORATION DUE TO OVERHEATING. IF DISCOLORATION EXISTS, THE TRANSMISSION WILL BE REPLACED IF DISCOLORATION IS NOT PRESENT, THE DEALER WILL PERFORM THE REVISION TO THE OIL COOLER RETURN LINE. THE RECALL BEGAN ON APRIL 21, 2004, FOR PILOT, ODYSSEY, AND MDX OWNERS. OWNERS OF THE ACCORD VEHICLES WILL START RECEIVING LETTERS ON JUNE 28, 2004, AND ON JUNE 29, 2004, FOR OWNERS OF THE TL AND CL VEHICLES. OWNERS SHOULD CONTACT HONDA AT 1-800-999-1009 OR ACURA AT 1-800-382-2238.
    View authoritative NHTSA record →

  2. Manufacturer action

    Recall campaign 04V389000

    Report date
    Component:
    EQUIPMENT
    Consequence:
    Not available in the source record
    Remedy:
    OWNERS WILL BE REQUESTED TO INSPECT THE CERTIFICATION LABEL OR TO CONTACT A DEALER TO PERFORM THE INSPECTION FOR THEM. IF THE LABEL IS INCORRECT, OWNERS SHOULD CONTACT THEIR DEALERS TO ARRANGE TO HAVE A CORRECTION STICKER PLACED OVER THE INCORRECT INFORMATION. THIS RECALL BEGAN ON AUGUST 11, 2004. OWNERS SHOULD CONTACT HONDA AT 1-800-999-1009.
    View authoritative NHTSA record →

  3. Manufacturer action

    Recall campaign 08E013000

    Report date
    Component:
    EQUIPMENT
    Consequence:
    WHEN MOVING THE BIKE ARM BRACKET TO ITS DOWN POSITION, THIS PINCH BOLT HAS THE POTENTIAL OF CAUSING SEVERE LACERATION OR AMPUTATION TO THE USER'S FINGERTIPS OR HAND.
    Remedy:
    OWNERS SHOULD CONTACT THULE AT 800-THULE91 (800-848-5391) TO OBTAIN A FREE REPAIR KIT ALONG WITH REPAIR INSTRUCTIONS OR OWNERS MAY CONTACT HONDA AT 1-800-999-1009 OR ACURA AT 1-800-382-2238 FOR FURTHER INFORMATION.
    View authoritative NHTSA record →

  4. Manufacturer action

    Recall campaign 12V136000

    Report date
    Component:
    EXTERIOR LIGHTING
    Consequence:
    IF THE TERMINAL ENDS MELT WITHIN THE WIRING HARNESS CONNECTOR, THE LOW BEAM HEADLIGHTS MAY BECOME INOPERATIVE, REDUCING DRIVER VISIBILITY AND INCREASING THE RISK OF A CRASH.
    Remedy:
    HONDA WILL NOTIFY OWNERS, AND DEALERS WILL REPAIR THE LOW BEAM TERMINAL HARNESS OR REPLACE THE LIGHTING SWITCH AS NECESSARY, FREE OF CHARGE. THE ORIGINAL RECALL BEGAN IN APRIL 2012. OWNERS OF VEHICLES INVOLVED IN THE SEPTEMBER 2012 EXPANSION WILL BE NOTIFIED IN SEPTEMBER 2012. OWNERS MAY CONTACT HONDA CUSTOMER SERVICE AT 1-800-999-1009.
    View authoritative NHTSA record →

  5. Manufacturer action

    Recall campaign 12V573000

    Report date
    Component:
    ELECTRICAL SYSTEM
    Consequence:
    Removal of the ignition key when the gear selector of a vehicle with an automatic transmission has not been shifted to the park position can allow the vehicle to roll away, increasing the risk of a crash.
    Remedy:
    Honda will notify owners and instruct them to take their vehicle to a Honda or Acura dealer. The dealer will install an updated shift interlock lever and, if necessary, replace any necessary part of the ignition switch, free of charge. The recall began on February 22, 2013. Owners may contact Honda at 1-800-999-1009.
    View authoritative NHTSA record →

  6. Manufacturer action

    Recall campaign 14V353000

    Report date
    Component:
    Not available in the source record
    Consequence:
    In the event of a crash necessitating deployment of the passenger’s frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
    Remedy:
    Honda will notify owners, and dealers will replace the inflators in all affected vehicles, free of charge. The recall is expected to begin during August 2014. Owners may contact Honda customer service at 1-800-999-1009.
    View authoritative NHTSA record →

  7. Manufacturer action

    Recall campaign 14V700000

    Report date
    Component:
    Not available in the source record
    Consequence:
    In the event of a crash necessitating deployment of the passenger’s frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
    Remedy:
    Honda will notify owners, and dealers will replace the passenger side air bag inflator, free of charge. The recall began January 26, 2015. Owners may contact Honda customer service at 1-800-999-1009.
    View authoritative NHTSA record →

  8. Manufacturer action

    Recall campaign 15V320000

    Report date
    Component:
    AIR BAGS
    Consequence:
    In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
    Remedy:
    Honda will notify owners, and dealers will replace the driver frontal air bag inflator, free of charge. The recall began on July 1, 2015. Owners may contact Honda customer service at 1-888-234-2138. Owners may contact Acura customer service at 1-800-382-2238, select option 4. Note: Vehicles that have had their driver frontal air bag replaced previously as part of a recall remedy prior to September 12, 2014 need to have their air bag replaced under this recall as well. Vehicles that, on or after September 12, 2014, received a remedy for a prior driver frontal air bag inflator recall already received an inflator of a different design, and therefore are not included in this recall and do not require additional servicing. Note: This recall fully supersedes recalls 08V-593, 09V-259, 10V-041, 11V-260, 14V-351 and 15V-153. Honda's numbers for this recall are JQ9, JR0, JR1, JR2, JR3, JR4, JR5, JR6, JR7, and JR8.
    View authoritative NHTSA record →

  9. Manufacturer action

    Recall campaign 16V344000

    Report date
    Component:
    AIR BAGS
    Consequence:
    An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
    Remedy:
    Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began June 27, 2016. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KA0, KA1, KA2, and KA3.
    View authoritative NHTSA record →

  10. Manufacturer action

    Recall campaign 18V268000

    Report date
    Component:
    AIR BAGS
    Consequence:
    An incorrectly installed air bag may deploy improperly in the event of a crash, increasing the risk of injury.
    Remedy:
    Honda will notify owners, and dealers will inspect and, if necessary, replace the passenger frontal air bag module assembly, free of charge. The recall began June 22, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are K1P, and M1O.
    View authoritative NHTSA record →

  11. Manufacturer action

    Recall campaign 19V182000

    Report date
    Component:
    AIR BAGS
    Consequence:
    An explosion of an inflator within the driver frontal air bag module may result in sharp metal fragments striking the driver, front seat passenger or other occupants resulting in serious injury or death.
    Remedy:
    Honda will notify owners, and dealers will replace the driver's air bag inflator with an alternate inflator, free of charge. The recall began April 10, 2019. Honda owners may contact customer service at 1-888-234-2138. Honda's number for this recall is O41. Acura owners may contact customer service at 1-888-234-2138. Acura's number for this recall is U40.
    View authoritative NHTSA record →

  12. Manufacturer action

    Recall campaign 19V499000

    Report date
    Component:
    AIR BAGS
    Consequence:
    An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
    Remedy:
    Honda will notify owners, and dealers will replace the driver frontal air bag inflator, free of charge. The recall began August 12, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are Q5A and Y58.
    View authoritative NHTSA record →

  13. Manufacturer action

    Recall campaign 19V501000

    Report date
    Component:
    AIR BAGS
    Consequence:
    An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
    Remedy:
    Honda will notify owners, and dealers will replace the passenger frontal airbag inflator, free of charge. The recall began August 12, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are E5D and X5C.
    View authoritative NHTSA record →
NHTSA Consumer Complaints Snapshot 2026-08-22 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Complaint Narrative Explorer

Verbatim owner-reported defect narratives from NHTSA public records

Data: NHTSA Office of Defects Investigation · snapshot 2026-08-22
Safety incident filters
Showing 0 of 539 complaints · page 1 of 22

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EPA Fuel Economy Database Snapshot 2026-08-21 Open source record Read our complete data methodology →

Estimated Ownership Cost

EPA fuel economy ratings and annual operating cost estimates

Data: US EPA Fuel Economy Guide · snapshot 2026-08-21
Supported range: 1,000–60,000 miles per year
Supported range: $1.50–$10.00 per gallon
55% city45% highway
Estimate unavailable

EPA fuel-economy data is unavailable for this vehicle.

No estimate is shown when required EPA values are unavailable.

 Open Ownership Cost Calculator →

Adjacent Model Years

Immediate preceding and succeeding model year records

NHTSA Consumer Complaints Snapshot 2026-08-22 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Methodology & Data Integrity

Data sourced from NHTSA Office of Defects Investigation. Snapshot date: 2026-08-22.

Read our complete data methodology → Sources