2020 HONDA PILOT — Owner-Reported Problems

NHTSA Office of Defects Investigation Snapshot 2026-08-22 473 complaints · 11 recalls
Most-reported system: ELECTRICAL SYSTEM (115 complaints · 24.3%)
Safety signals:
  • Crashes 10
  • Fires 5
  • Injuries 13
  • Deaths 0
Compare with 2019 →
NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Component Problem Distribution

Share of owner complaints filed for each vehicle system (unaffected by sales volume)

Component Problem Distribution ELECTRICAL SYSTEM appears in 115 of 473 owner complaints (24.3%) in this vehicle snapshot. ELECTRICAL SYSTEM: 115 complaints, 24.3% of reports ELECTRICAL SYSTEM 115 · 24.3% · 1 crash reports ENGINE: 63 complaints, 13.3% of reports ENGINE 63 · 13.3% · 4 fire reports FORWARD COLLISION AVOIDANCE: 55 complaints, 11.6% of reports FORWARD COLLISION AVOIDANCE 55 · 11.6% · 1 crash reports FUEL SYSTEM: 42 complaints, 8.9% of reports FUEL SYSTEM 42 · 8.9% POWER TRAIN: 27 complaints, 5.7% of reports POWER TRAIN 27 · 5.7% LANE DEPARTURE: 26 complaints, 5.5% of reports LANE DEPARTURE 26 · 5.5% BACK OVER PREVENTION: 9 complaints, 1.9% of reports BACK OVER PREVENTION 9 · 1.9% · 1 crash reports SERVICE BRAKES: 9 complaints, 1.9% of reports SERVICE BRAKES 9 · 1.9% · 2 crash reports VISIBILITY: 7 complaints, 1.5% of reports VISIBILITY 7 · 1.5% UNKNOWN OR OTHER: 203 complaints, 42.9% of reports UNKNOWN OR OTHER 203 · 42.9% · 3 crash reports 1 fire reports 0% 25% 50% 75% 100%

UNKNOWN OR OTHER is an NHTSA classification artifact and is always listed last.

View component data as a table
System / Component Complaints Share of Reports Safety Reports (Crashes / Fires)
ELECTRICAL SYSTEM 115 24.3% 1 crashes · 0 fires
ENGINE 63 13.3% 0 crashes · 4 fires
FORWARD COLLISION AVOIDANCE 55 11.6% 1 crashes · 0 fires
FUEL SYSTEM 42 8.9% 0 crashes · 0 fires
POWER TRAIN 27 5.7% 0 crashes · 0 fires
LANE DEPARTURE 26 5.5% 0 crashes · 0 fires
BACK OVER PREVENTION 9 1.9% 1 crashes · 0 fires
SERVICE BRAKES 9 1.9% 2 crashes · 0 fires
VISIBILITY 7 1.5% 0 crashes · 0 fires
UNKNOWN OR OTHER 203 42.9% 3 crashes · 1 fires
NHTSA Consumer Complaints, NHTSA Safety Recalls, and NHTSA Defect Investigations Snapshot 2026-08-22 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Problem & Recall Timeline

Observed complaint volume and manufacturer recall actions over time

Problem & Recall Timeline Owner reports in this snapshot begin in Oct 2019; the first recall shown was reported in Oct 2019. 2019-Q4: 3 owner reports 3 2020-Q1: 18 owner reports 18 2020-Q2: 18 owner reports 18 2020-Q3: 45 owner reports 45 2020-Q4: 17 owner reports 17 2021-Q1: 13 owner reports 13 2021-Q2: 11 owner reports 11 2021-Q3: 9 owner reports 9 2021-Q4: 9 owner reports 9 2022-Q1: 11 owner reports 11 2022-Q2: 9 owner reports 9 2022-Q3: 23 owner reports 23 2022-Q4: 18 owner reports 18 2023-Q1: 15 owner reports 15 2023-Q2: 13 owner reports 13 2023-Q3: 24 owner reports 24 2023-Q4: 12 owner reports 12 2024-Q1: 19 owner reports 19 2024-Q2: 20 owner reports 20 2024-Q3: 17 owner reports 17 2024-Q4: 17 owner reports 17 2025-Q1: 21 owner reports 21 2025-Q2: 17 owner reports 17 2025-Q3: 25 owner reports 25 2025-Q4: 16 owner reports 16 2026-Q1: 21 owner reports 21 2026-Q2: 20 owner reports 20 2026-Q3: 12 owner reports 12 Owner reports Oct 2019 Jul 2026 Recall campaign 19V784000 ◆ Recall campaign 19V784000 Recall campaign 20V067000 ◆ Recall campaign 20V067000 Recall campaign 20V439000 ◆ Recall campaign 20V439000 Recall campaign 20V440000 ◆ Recall campaign 20V440000 Recall campaign 21V165000 ◆ Recall campaign 21V165000 Recall campaign 23V174000 ◆ Recall campaign 23V174000 Recall campaign 23V431000 ◆ Recall campaign 23V431000 Recall campaign 23V858000 ◆ Recall campaign 23V858000 Recall campaign 24V064000 ◆ Recall campaign 24V064000 Recall campaign 26V332000 ◆ Recall campaign 26V332000 Recall campaign 26V365000 ◆ Recall campaign 26V365000 Investigation PE22005 ● Investigation PE22005 Investigation RQ24013 ● Investigation RQ24013 Investigation EA25004 ● Investigation EA25004 Investigation PE25008 ● Investigation PE25008
  • Campaign 20V067000 was reported 31 days after the first earlier complaint mapped to its component.
  • Campaign 20V439000 was reported 15 days after the first earlier complaint mapped to its component.
  • Campaign 20V440000 was reported 15 days after the first earlier complaint mapped to its component.
  • Campaign 23V174000 was reported 968 days after the first earlier complaint mapped to its component.
  • Campaign 23V431000 was reported 1,067 days after the first earlier complaint mapped to its component.
  • Campaign 23V858000 was reported 1,008 days after the first earlier complaint mapped to its component.
  • Campaign 24V064000 was reported 1,179 days after the first earlier complaint mapped to its component.
  • Campaign 26V332000 was reported 2,019 days after the first earlier complaint mapped to its component.
  • Campaign 26V365000 was reported 1,063 days after the first earlier complaint mapped to its component.
View timeline records as a table
Date Record type Count Record identifier
2019-Q4 Owner reports 3
2020-Q1 Owner reports 18
2020-Q2 Owner reports 18
2020-Q3 Owner reports 45
2020-Q4 Owner reports 17
2021-Q1 Owner reports 13
2021-Q2 Owner reports 11
2021-Q3 Owner reports 9
2021-Q4 Owner reports 9
2022-Q1 Owner reports 11
2022-Q2 Owner reports 9
2022-Q3 Owner reports 23
2022-Q4 Owner reports 18
2023-Q1 Owner reports 15
2023-Q2 Owner reports 13
2023-Q3 Owner reports 24
2023-Q4 Owner reports 12
2024-Q1 Owner reports 19
2024-Q2 Owner reports 20
2024-Q3 Owner reports 17
2024-Q4 Owner reports 17
2025-Q1 Owner reports 21
2025-Q2 Owner reports 17
2025-Q3 Owner reports 25
2025-Q4 Owner reports 16
2026-Q1 Owner reports 21
2026-Q2 Owner reports 20
2026-Q3 Owner reports 12
Recall campaign 1 19V784000
Recall campaign 1 20V067000
Recall campaign 1 20V439000
Recall campaign 1 20V440000
Recall campaign 1 21V165000
Recall campaign 1 23V174000
Recall campaign 1 23V431000
Recall campaign 1 23V858000
Recall campaign 1 24V064000
Recall campaign 1 26V332000
Recall campaign 1 26V365000
Defect investigation 1 PE22005
Defect investigation 1 RQ24013
Defect investigation 1 EA25004
Defect investigation 1 PE25008
NHTSA Safety Recalls Snapshot 2026-08-22 Open source record Read our complete data methodology →

Safety Recalls (11)

Official safety recall campaigns filed with NHTSA

  1. Manufacturer action

    Recall campaign 19V784000

    Report date
    Component:
    STRUCTURE
    Consequence:
    In the event of a crash, incomplete body welding may provide inadequate protection to occupants, increasing the risk of an injury.
    Remedy:
    Honda will notify owners, and dealers will inspect the vehicle for missing welds, free of charge. If the vehicle is identified as missing welds, the dealer will offer to repurchase the vehicle or provide a similar replacement vehicle. Owner notification began November 6 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is X6J.
    View authoritative NHTSA record →

  2. Manufacturer action

    Recall campaign 20V067000

    Report date
    Component:
    EQUIPMENT
    Consequence:
    If the operator is unable to refer to the label information, the vehicle may be overloaded, increasing the risk of a crash.
    Remedy:
    Honda will notify owners, and dealers will replace the certification label, free of charge. The recall began March 24, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is B6T.
    View authoritative NHTSA record →

  3. Manufacturer action

    Recall campaign 20V439000

    Report date
    Component:
    BACK OVER PREVENTION
    Consequence:
    Operating a vehicle without a functioning instrument panel or rearview camera display increases the risk of a crash.
    Remedy:
    Honda will notify owners, and dealers will reprogram the instrument panel control module software, free of charge. The recall began September 23, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is T89.
    View authoritative NHTSA record →

  4. Manufacturer action

    Recall campaign 20V440000

    Report date
    Component:
    BACK OVER PREVENTION
    Consequence:
    A delayed or inoperative rearview camera display can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.
    Remedy:
    Honda will notify owners that updated software is available. Owners have the option to either follow the mailed instructions to download and update the software for free, or visit a dealer to have the software update performed, free of charge. The recall began September 23, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is Y7Y.
    View authoritative NHTSA record →

  5. Manufacturer action

    Recall campaign 21V165000

    Report date
    Component:
    Not available in the source record
    Consequence:
    Overcured tires may develop a break in the sidewall, resulting in sudden air loss or belt edge separation, which could lead to tread/belt loss. Either condition can cause a loss of vehicle control, increasing the risk of a crash or injury.
    Remedy:
    Honda will notify owners, and dealers will inspect all four tires and replace them as necessary, free of charge. The recall began April 22, 2021. Owners may contact American Honda Motor Co. customer service at 1-888-234-2138. Honda's number for this recall is UA2.
    View authoritative NHTSA record →

  6. Manufacturer action

    Recall campaign 23V174000

    Report date
    Component:
    VISIBILITY
    Consequence:
    Detached mirror glass can reduce driver visibility, increasing the risk of a crash.
    Remedy:
    Dealers will replace both left and right side-view mirrors, free of charge. Owner letters were mailed January 17, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is FE5.
    View authoritative NHTSA record →

  7. Manufacturer action

    Recall campaign 23V431000

    Report date
    Component:
    BACK OVER PREVENTION
    Consequence:
    A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash or injury.
    Remedy:
    Dealers will replace the MOST cable harness and install a straightening cover over the vehicle cable connector, free of charge. Owner notification letters were mailed July 24, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are EEL, ZEM, and SFC.
    View authoritative NHTSA record →

  8. Manufacturer action

    Recall campaign 23V858000

    Report date
    Component:
    FUEL SYSTEM, GASOLINE
    Consequence:
    Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
    Remedy:
    Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
    View authoritative NHTSA record →

  9. Manufacturer action

    Recall campaign 24V064000

    Report date
    Component:
    AIR BAGS
    Consequence:
    An air bag that deploys unintentionally during a crash can increase the risk of injury.
    Remedy:
    Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed March 28, 2024. This is a phased recall. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for these recalls are XHP and VHQ.
    View authoritative NHTSA record →

  10. Manufacturer action

    Recall campaign 26V332000

    Report date
    Component:
    AIR BAGS
    Consequence:
    Air bags that deploy unintentionally during a crash increase the risk of injury.
    Remedy:
    Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed July 7, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are BOL, WO9, OOA, WOM, XOH, NOC, POD, BOE, UOF, POB, EOG, AOI, QO8, TOJ, DO7, and SOK. This recall expands previous NHTSA recall number 24V064. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning May 29, 2026.
    View authoritative NHTSA record →

  11. Manufacturer action

    Recall campaign 26V365000

    Report date
    Component:
    STRUCTURE
    Consequence:
    Failure of rear suspension components, such as the rear control arm, can cause a loss of vehicle handling and control, increasing the risk of a crash or injury.
    Remedy:
    Dealers will inspect the rear subframe and install a rear subframe reinforcement kit and, as necessary, repair or replace the rear subframe components, free of charge. Interim letters notifying owners of the safety risk were mailed July 27, 2026. Additional letters will be sent once the final remedy is available, anticipated in the fall of 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are AOU and AOT. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning June 10, 2026.
    View authoritative NHTSA record →
NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Complaint Narrative Explorer

Verbatim owner-reported defect narratives from NHTSA public records

Data: NHTSA Office of Defects Investigation · snapshot 2026-08-21
Safety incident filters
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No complaints match the current filters.
EPA Fuel Economy Database Snapshot 2026-08-21 Open source record Read our complete data methodology →

Estimated Ownership Cost

EPA fuel economy ratings and annual operating cost estimates

Data: US EPA Fuel Economy Guide · snapshot 2026-08-21
Supported range: 1,000–60,000 miles per year
Supported range: $1.50–$10.00 per gallon
55% city45% highway
Estimate unavailable

EPA fuel-economy data is unavailable for this vehicle.

No estimate is shown when required EPA values are unavailable.

 Open Ownership Cost Calculator →

Adjacent Model Years

Immediate preceding and succeeding model year records

NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Methodology & Data Integrity

Data sourced from NHTSA Office of Defects Investigation. Snapshot date: 2026-08-21.

Read our complete data methodology → Sources