2021 HONDA PILOT — Owner-Reported Problems

NHTSA Office of Defects Investigation Snapshot 2026-08-22 409 complaints · 10 recalls
Most-reported system: FORWARD COLLISION AVOIDANCE (67 complaints · 16.4%)
Safety signals:
  • Crashes 12
  • Fires 1
  • Injuries 8
  • Deaths 0
Compare with 2020 →
NHTSA Consumer Complaints Snapshot 2026-08-22 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Component Problem Distribution

Share of owner complaints filed for each vehicle system (unaffected by sales volume)

Component Problem Distribution FORWARD COLLISION AVOIDANCE appears in 67 of 409 owner complaints (16.4%) in this vehicle snapshot. FORWARD COLLISION AVOIDANCE: 67 complaints, 16.4% of reports FORWARD COLLISION AVOIDANCE 67 · 16.4% · 3 crash reports ELECTRICAL SYSTEM: 61 complaints, 14.9% of reports ELECTRICAL SYSTEM 61 · 14.9% ENGINE: 60 complaints, 14.7% of reports ENGINE 60 · 14.7% LANE DEPARTURE: 28 complaints, 6.8% of reports LANE DEPARTURE 28 · 6.8% VISIBILITY: 26 complaints, 6.4% of reports VISIBILITY 26 · 6.4% AIR BAGS: 25 complaints, 6.1% of reports AIR BAGS 25 · 6.1% · 3 crash reports BACK OVER PREVENTION: 14 complaints, 3.4% of reports BACK OVER PREVENTION 14 · 3.4% · 2 crash reports FUEL SYSTEM: 14 complaints, 3.4% of reports FUEL SYSTEM 14 · 3.4% · 1 crash reports 1 fire reports POWER TRAIN: 14 complaints, 3.4% of reports POWER TRAIN 14 · 3.4% · 1 crash reports UNKNOWN OR OTHER: 193 complaints, 47.2% of reports UNKNOWN OR OTHER 193 · 47.2% · 6 crash reports 0% 25% 50% 75% 100%

UNKNOWN OR OTHER is an NHTSA classification artifact and is always listed last.

View component data as a table
System / Component Complaints Share of Reports Safety Reports (Crashes / Fires)
FORWARD COLLISION AVOIDANCE 67 16.4% 3 crashes · 0 fires
ELECTRICAL SYSTEM 61 14.9% 0 crashes · 0 fires
ENGINE 60 14.7% 0 crashes · 0 fires
LANE DEPARTURE 28 6.8% 0 crashes · 0 fires
VISIBILITY 26 6.4% 0 crashes · 0 fires
AIR BAGS 25 6.1% 3 crashes · 0 fires
BACK OVER PREVENTION 14 3.4% 2 crashes · 0 fires
FUEL SYSTEM 14 3.4% 1 crashes · 1 fires
POWER TRAIN 14 3.4% 1 crashes · 0 fires
UNKNOWN OR OTHER 193 47.2% 6 crashes · 0 fires
NHTSA Consumer Complaints, NHTSA Safety Recalls, and NHTSA Defect Investigations Snapshot 2026-08-22 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Problem & Recall Timeline

Observed complaint volume and manufacturer recall actions over time

Problem & Recall Timeline Owner reports in this snapshot begin in Oct 2020; the first recall shown was reported in Jul 2020. 2020-Q4: 1 owner reports 1 2021-Q1: 4 owner reports 4 2021-Q2: 4 owner reports 4 2021-Q3: 19 owner reports 19 2021-Q4: 11 owner reports 11 2022-Q1: 10 owner reports 10 2022-Q2: 10 owner reports 10 2022-Q3: 11 owner reports 11 2022-Q4: 6 owner reports 6 2023-Q1: 10 owner reports 10 2023-Q2: 13 owner reports 13 2023-Q3: 20 owner reports 20 2023-Q4: 16 owner reports 16 2024-Q1: 16 owner reports 16 2024-Q2: 17 owner reports 17 2024-Q3: 21 owner reports 21 2024-Q4: 22 owner reports 22 2025-Q1: 36 owner reports 36 2025-Q2: 28 owner reports 28 2025-Q3: 33 owner reports 33 2025-Q4: 30 owner reports 30 2026-Q1: 25 owner reports 25 2026-Q2: 26 owner reports 26 2026-Q3: 20 owner reports 20 Owner reports Jul 2020 Jul 2026 Recall campaign 20V439000 ◆ Recall campaign 20V439000 Recall campaign 20V440000 ◆ Recall campaign 20V440000 Recall campaign 20V725000 ◆ Recall campaign 20V725000 Recall campaign 23V174000 ◆ Recall campaign 23V174000 Recall campaign 23V431000 ◆ Recall campaign 23V431000 Recall campaign 23V458000 ◆ Recall campaign 23V458000 Recall campaign 23V858000 ◆ Recall campaign 23V858000 Recall campaign 24V064000 ◆ Recall campaign 24V064000 Recall campaign 26V332000 ◆ Recall campaign 26V332000 Recall campaign 26V365000 ◆ Recall campaign 26V365000 Investigation EA25004 ● Investigation EA25004
  • Campaign 23V174000 was reported 776 days after the first earlier complaint mapped to its component.
  • Campaign 23V458000 was reported 596 days after the first earlier complaint mapped to its component.
  • Campaign 23V858000 was reported 456 days after the first earlier complaint mapped to its component.
  • Campaign 24V064000 was reported 745 days after the first earlier complaint mapped to its component.
  • Campaign 26V332000 was reported 1,585 days after the first earlier complaint mapped to its component.
  • Campaign 26V365000 was reported 1,760 days after the first earlier complaint mapped to its component.
View timeline records as a table
Date Record type Count Record identifier
2020-Q4 Owner reports 1
2021-Q1 Owner reports 4
2021-Q2 Owner reports 4
2021-Q3 Owner reports 19
2021-Q4 Owner reports 11
2022-Q1 Owner reports 10
2022-Q2 Owner reports 10
2022-Q3 Owner reports 11
2022-Q4 Owner reports 6
2023-Q1 Owner reports 10
2023-Q2 Owner reports 13
2023-Q3 Owner reports 20
2023-Q4 Owner reports 16
2024-Q1 Owner reports 16
2024-Q2 Owner reports 17
2024-Q3 Owner reports 21
2024-Q4 Owner reports 22
2025-Q1 Owner reports 36
2025-Q2 Owner reports 28
2025-Q3 Owner reports 33
2025-Q4 Owner reports 30
2026-Q1 Owner reports 25
2026-Q2 Owner reports 26
2026-Q3 Owner reports 20
Recall campaign 1 20V439000
Recall campaign 1 20V440000
Recall campaign 1 20V725000
Recall campaign 1 23V174000
Recall campaign 1 23V431000
Recall campaign 1 23V458000
Recall campaign 1 23V858000
Recall campaign 1 24V064000
Recall campaign 1 26V332000
Recall campaign 1 26V365000
Defect investigation 1 EA25004
NHTSA Safety Recalls Snapshot 2026-08-22 Open source record Read our complete data methodology →

Safety Recalls (10)

Official safety recall campaigns filed with NHTSA

  1. Manufacturer action

    Recall campaign 20V439000

    Report date
    Component:
    BACK OVER PREVENTION
    Consequence:
    Operating a vehicle without a functioning instrument panel or rearview camera display increases the risk of a crash.
    Remedy:
    Honda will notify owners, and dealers will reprogram the instrument panel control module software, free of charge. The recall began September 23, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is T89.
    View authoritative NHTSA record →

  2. Manufacturer action

    Recall campaign 20V440000

    Report date
    Component:
    BACK OVER PREVENTION
    Consequence:
    A delayed or inoperative rearview camera display can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.
    Remedy:
    Honda will notify owners that updated software is available. Owners have the option to either follow the mailed instructions to download and update the software for free, or visit a dealer to have the software update performed, free of charge. The recall began September 23, 2020. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is Y7Y.
    View authoritative NHTSA record →

  3. Manufacturer action

    Recall campaign 20V725000

    Report date
    Component:
    Not available in the source record
    Consequence:
    Over-cured tires may develop a break in the sidewall resulting in sudden air loss or a belt edge separation which could lead to a tread/belt loss. Either condition can cause a loss of vehicle control, increasing the risk of a crash or injury.
    Remedy:
    Honda will notify owners, and dealers will inspect all four tires and replace the tires that have the affected DOT serial number and mold number, free of charge. The recall began January 11, 2021. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is U8Y.
    View authoritative NHTSA record →

  4. Manufacturer action

    Recall campaign 23V174000

    Report date
    Component:
    VISIBILITY
    Consequence:
    Detached mirror glass can reduce driver visibility, increasing the risk of a crash.
    Remedy:
    Dealers will replace both left and right side-view mirrors, free of charge. Owner letters were mailed January 17, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is FE5.
    View authoritative NHTSA record →

  5. Manufacturer action

    Recall campaign 23V431000

    Report date
    Component:
    BACK OVER PREVENTION
    Consequence:
    A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash or injury.
    Remedy:
    Dealers will replace the MOST cable harness and install a straightening cover over the vehicle cable connector, free of charge. Owner notification letters were mailed July 24, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are EEL, ZEM, and SFC.
    View authoritative NHTSA record →

  6. Manufacturer action

    Recall campaign 23V458000

    Report date
    Component:
    SERVICE BRAKES, HYDRAULIC
    Consequence:
    Brake master cylinder separation can cause a loss of brake function and increase the risk of a crash.
    Remedy:
    Dealers will inspect and repair the brake booster assembly as necessary, free of charge. Owner notification letters were mailed August 7, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are VEU, AEV, and ZET.
    View authoritative NHTSA record →

  7. Manufacturer action

    Recall campaign 23V858000

    Report date
    Component:
    FUEL SYSTEM, GASOLINE
    Consequence:
    Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
    Remedy:
    Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
    View authoritative NHTSA record →

  8. Manufacturer action

    Recall campaign 24V064000

    Report date
    Component:
    AIR BAGS
    Consequence:
    An air bag that deploys unintentionally during a crash can increase the risk of injury.
    Remedy:
    Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed March 28, 2024. This is a phased recall. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for these recalls are XHP and VHQ.
    View authoritative NHTSA record →

  9. Manufacturer action

    Recall campaign 26V332000

    Report date
    Component:
    AIR BAGS
    Consequence:
    Air bags that deploy unintentionally during a crash increase the risk of injury.
    Remedy:
    Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed July 7, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are BOL, WO9, OOA, WOM, XOH, NOC, POD, BOE, UOF, POB, EOG, AOI, QO8, TOJ, DO7, and SOK. This recall expands previous NHTSA recall number 24V064. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning May 29, 2026.
    View authoritative NHTSA record →

  10. Manufacturer action

    Recall campaign 26V365000

    Report date
    Component:
    STRUCTURE
    Consequence:
    Failure of rear suspension components, such as the rear control arm, can cause a loss of vehicle handling and control, increasing the risk of a crash or injury.
    Remedy:
    Dealers will inspect the rear subframe and install a rear subframe reinforcement kit and, as necessary, repair or replace the rear subframe components, free of charge. Interim letters notifying owners of the safety risk were mailed July 27, 2026. Additional letters will be sent once the final remedy is available, anticipated in the fall of 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are AOU and AOT. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning June 10, 2026.
    View authoritative NHTSA record →
NHTSA Consumer Complaints Snapshot 2026-08-22 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Complaint Narrative Explorer

Verbatim owner-reported defect narratives from NHTSA public records

Data: NHTSA Office of Defects Investigation · snapshot 2026-08-22
Safety incident filters
Showing 0 of 409 complaints · page 1 of 17

No complaints match the current filters.
EPA Fuel Economy Database Snapshot 2026-08-21 Open source record Read our complete data methodology →

Estimated Ownership Cost

EPA fuel economy ratings and annual operating cost estimates

Data: US EPA Fuel Economy Guide · snapshot 2026-08-21
Supported range: 1,000–60,000 miles per year
Supported range: $1.50–$10.00 per gallon
55% city45% highway
Estimate unavailable

EPA fuel-economy data is unavailable for this vehicle.

No estimate is shown when required EPA values are unavailable.

 Open Ownership Cost Calculator →

Adjacent Model Years

Immediate preceding and succeeding model year records

NHTSA Consumer Complaints Snapshot 2026-08-22 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Methodology & Data Integrity

Data sourced from NHTSA Office of Defects Investigation. Snapshot date: 2026-08-22.

Read our complete data methodology → Sources