2014 INFINITI Q50 — Owner-Reported Problems

NHTSA Office of Defects Investigation Snapshot 2026-08-22 183 complaints · 8 recalls
Most-reported system: STEERING (67 complaints · 36.6%)
Safety signals:
  • Crashes 14
  • Fires 2
  • Injuries 8
  • Deaths 2
Compare all model years →
NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Component Problem Distribution

Share of owner complaints filed for each vehicle system (unaffected by sales volume)

Component Problem Distribution STEERING appears in 67 of 183 owner complaints (36.6%) in this vehicle snapshot. STEERING: 67 complaints, 36.6% of reports STEERING 67 · 36.6% · 4 crash reports ELECTRICAL SYSTEM: 27 complaints, 14.8% of reports ELECTRICAL SYSTEM 27 · 14.8% · 1 crash reports 1 fire reports AIR BAGS: 16 complaints, 8.7% of reports AIR BAGS 16 · 8.7% · 2 crash reports POWER TRAIN: 14 complaints, 7.7% of reports POWER TRAIN 14 · 7.7% · 1 crash reports VEHICLE SPEED CONTROL: 11 complaints, 6.0% of reports VEHICLE SPEED CONTROL 11 · 6.0% · 2 crash reports SERVICE BRAKES: 6 complaints, 3.3% of reports SERVICE BRAKES 6 · 3.3% WHEELS: 6 complaints, 3.3% of reports WHEELS 6 · 3.3% · 1 crash reports VISIBILITY: 3 complaints, 1.6% of reports VISIBILITY 3 · 1.6% ENGINE: 2 complaints, 1.1% of reports ENGINE 2 · 1.1% UNKNOWN OR OTHER: 29 complaints, 15.9% of reports UNKNOWN OR OTHER 29 · 15.9% · 2 crash reports 1 fire reports 0% 25% 50% 75% 100%

UNKNOWN OR OTHER is an NHTSA classification artifact and is always listed last.

View component data as a table
System / Component Complaints Share of Reports Safety Reports (Crashes / Fires)
STEERING 67 36.6% 4 crashes · 0 fires
ELECTRICAL SYSTEM 27 14.8% 1 crashes · 1 fires
AIR BAGS 16 8.7% 2 crashes · 0 fires
POWER TRAIN 14 7.7% 1 crashes · 0 fires
VEHICLE SPEED CONTROL 11 6.0% 2 crashes · 0 fires
SERVICE BRAKES 6 3.3% 0 crashes · 0 fires
WHEELS 6 3.3% 1 crashes · 0 fires
VISIBILITY 3 1.6% 0 crashes · 0 fires
ENGINE 2 1.1% 0 crashes · 0 fires
UNKNOWN OR OTHER 29 15.9% 2 crashes · 1 fires
NHTSA Consumer Complaints, NHTSA Safety Recalls, and NHTSA Defect Investigations Snapshot 2026-08-22 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Problem & Recall Timeline

Observed complaint volume and manufacturer recall actions over time

Problem & Recall Timeline Owner reports in this snapshot begin in Jul 2013; the first recall shown was reported in Nov 2013. 2013-Q3: 1 owner reports 1 2013-Q4: 8 owner reports 8 2014-Q1: 28 owner reports 28 2014-Q2: 5 owner reports 5 2014-Q3: 4 owner reports 4 2014-Q4: 5 owner reports 5 2015-Q1: 11 owner reports 11 2015-Q2: 3 owner reports 3 2015-Q3: 5 owner reports 5 2015-Q4: 3 owner reports 3 2016-Q1: 4 owner reports 4 2016-Q2: 3 owner reports 3 2016-Q3: 6 owner reports 6 2016-Q4: 7 owner reports 7 2017-Q1: 7 owner reports 7 2017-Q2: 3 owner reports 3 2017-Q3: 1 owner reports 1 2017-Q4: 1 owner reports 1 2018-Q1: 3 owner reports 3 2018-Q2: 3 owner reports 3 2018-Q4: 2 owner reports 2 2019-Q1: 8 owner reports 8 2019-Q3: 2 owner reports 2 2019-Q4: 3 owner reports 3 2020-Q1: 3 owner reports 3 2020-Q2: 2 owner reports 2 2020-Q3: 3 owner reports 3 2020-Q4: 3 owner reports 3 2021-Q1: 3 owner reports 3 2021-Q2: 2 owner reports 2 2021-Q4: 1 owner reports 1 2022-Q1: 1 owner reports 1 2022-Q2: 1 owner reports 1 2022-Q3: 5 owner reports 5 2023-Q1: 1 owner reports 1 2023-Q2: 2 owner reports 2 2023-Q3: 2 owner reports 2 2023-Q4: 2 owner reports 2 2024-Q1: 2 owner reports 2 2024-Q2: 2 owner reports 2 2024-Q3: 6 owner reports 6 2024-Q4: 2 owner reports 2 2025-Q1: 5 owner reports 5 2025-Q3: 3 owner reports 3 2025-Q4: 4 owner reports 4 2026-Q1: 1 owner reports 1 2026-Q2: 1 owner reports 1 Owner reports Jul 2013 Apr 2026 Recall campaign 13V588000 ◆ Recall campaign 13V588000 Recall campaign 14V138000 ◆ Recall campaign 14V138000 Recall campaign 14V581000 ◆ Recall campaign 14V581000 Recall campaign 14V582000 ◆ Recall campaign 14V582000 Recall campaign 14V583000 ◆ Recall campaign 14V583000 Recall campaign 16V244000 ◆ Recall campaign 16V244000 Recall campaign 16V430000 ◆ Recall campaign 16V430000 Recall campaign 24V470000 ◆ Recall campaign 24V470000 Investigation RQ15001 ● Investigation RQ15001 Investigation RQ15001 ● Investigation RQ15001 Investigation EA15004 ● Investigation EA15004 Investigation DP22005 ● Investigation DP22005
  • Campaign 13V588000 was reported 2 days after the first earlier complaint mapped to its component.
  • Campaign 14V583000 was reported 224 days after the first earlier complaint mapped to its component.
  • Campaign 16V244000 was reported 755 days after the first earlier complaint mapped to its component.
  • Campaign 16V430000 was reported 938 days after the first earlier complaint mapped to its component.
  • Campaign 24V470000 was reported 2,698 days after the first earlier complaint mapped to its component.
View timeline records as a table
Date Record type Count Record identifier
2013-Q3 Owner reports 1
2013-Q4 Owner reports 8
2014-Q1 Owner reports 28
2014-Q2 Owner reports 5
2014-Q3 Owner reports 4
2014-Q4 Owner reports 5
2015-Q1 Owner reports 11
2015-Q2 Owner reports 3
2015-Q3 Owner reports 5
2015-Q4 Owner reports 3
2016-Q1 Owner reports 4
2016-Q2 Owner reports 3
2016-Q3 Owner reports 6
2016-Q4 Owner reports 7
2017-Q1 Owner reports 7
2017-Q2 Owner reports 3
2017-Q3 Owner reports 1
2017-Q4 Owner reports 1
2018-Q1 Owner reports 3
2018-Q2 Owner reports 3
2018-Q4 Owner reports 2
2019-Q1 Owner reports 8
2019-Q3 Owner reports 2
2019-Q4 Owner reports 3
2020-Q1 Owner reports 3
2020-Q2 Owner reports 2
2020-Q3 Owner reports 3
2020-Q4 Owner reports 3
2021-Q1 Owner reports 3
2021-Q2 Owner reports 2
2021-Q4 Owner reports 1
2022-Q1 Owner reports 1
2022-Q2 Owner reports 1
2022-Q3 Owner reports 5
2023-Q1 Owner reports 1
2023-Q2 Owner reports 2
2023-Q3 Owner reports 2
2023-Q4 Owner reports 2
2024-Q1 Owner reports 2
2024-Q2 Owner reports 2
2024-Q3 Owner reports 6
2024-Q4 Owner reports 2
2025-Q1 Owner reports 5
2025-Q3 Owner reports 3
2025-Q4 Owner reports 4
2026-Q1 Owner reports 1
2026-Q2 Owner reports 1
Recall campaign 1 13V588000
Recall campaign 1 14V138000
Recall campaign 1 14V581000
Recall campaign 1 14V582000
Recall campaign 1 14V583000
Recall campaign 1 16V244000
Recall campaign 1 16V430000
Recall campaign 1 24V470000
Defect investigation 1 RQ15001
Defect investigation 1 RQ15001
Defect investigation 1 EA15004
Defect investigation 1 DP22005
NHTSA Safety Recalls Snapshot 2026-08-22 Open source record Read our complete data methodology →

Safety Recalls (8)

Official safety recall campaigns filed with NHTSA

  1. Manufacturer action

    Recall campaign 13V588000

    Report date
    Component:
    STEERING
    Consequence:
    The disablement of the steering systems could result in a loss of steering, increasing the risk of a crash.
    Remedy:
    Nissan notified owners and arranged to have vehicles towed to the nearest Infiniti retailer. Customers were instructed not to drive their vehicles until they were repaired. Infiniti retailers provided affected customers with loaner vehicles, while the software update remedy was applied. These services were provided at no cost to the customer. Owners may contact Infiniti at 1-800-662-6200.
    View authoritative NHTSA record →

  2. Manufacturer action

    Recall campaign 14V138000

    Report date
    Component:
    AIR BAGS
    Consequence:
    If the OCS does not detect an adult occupant in the passenger seat, the passenger airbag would be deactivated. Failure of the passenger airbag to deploy during a crash (where deployment is warranted) could increase the risk of injury to the passenger.
    Remedy:
    Nissan will notify owners, and dealers will update the OCS software, free of charge. The recall began on April 14, 2014. Owners may contact Nissan at 1-800-647-7261.
    View authoritative NHTSA record →

  3. Manufacturer action

    Recall campaign 14V581000

    Report date
    Component:
    Not available in the source record
    Consequence:
    The stall-like condition that occurs when the electric motor stops working may increase the risk of a crash.
    Remedy:
    Nissan will notify owners, and dealers will reprogram the motor inverter software, free of charge. The recall began on November1, 2014. Owners may contact Nissan customer service at 1-800-647-7261.
    View authoritative NHTSA record →

  4. Manufacturer action

    Recall campaign 14V582000

    Report date
    Component:
    POWER TRAIN
    Consequence:
    The damaged housings could crack and fracture, creating road debris and disabling the vehicle, increasing the risk of a crash.
    Remedy:
    Nissan will notify owners, and dealers will inspect the transmission assembly and replace it if cracks are found, free of charge. The recall began on November 10, 2014. Owners may contact Nissan customer service at 1- 800-647-7261.
    View authoritative NHTSA record →

  5. Manufacturer action

    Recall campaign 14V583000

    Report date
    Component:
    ENGINE AND ENGINE COOLING
    Consequence:
    The vehicle may gradually accelerate due to the throttle chamber reopening. This unexpected acceleration may increase the risk of a crash.
    Remedy:
    Nissan will notify owners, and dealers will reprogram the ECM, free of charge. The recall began on November 10, 2014. Owners may contact Nissan customer service at 1-800-647-7261.
    View authoritative NHTSA record →

  6. Manufacturer action

    Recall campaign 16V244000

    Report date
    Component:
    AIR BAGS
    Consequence:
    If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.
    Remedy:
    Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Altima, Maxima, Murano, Rogue, and Sentra vehicles, and replace the OCS ECU in LEAF, NV200, NV200 Taxi, Pathfinder, Infiniti Q50, JX35, and QX60 and Chevrolet City Express vehicles, free of charge. Interim notices were sent to owners on May 31, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Nissan customer service at 1-800-867-7669, Infiniti customer service at 1-888-833-3216 or Chevrolet customer service at 1-800-222-1020.
    View authoritative NHTSA record →

  7. Manufacturer action

    Recall campaign 16V430000

    Report date
    Component:
    STEERING
    Consequence:
    If the vehicle does not steer as the driver anticipates, there is an increased the risk of a crash.
    Remedy:
    Nissan will notify owners, and dealers will reprogram the Direct Adaptive Steering ECU software, free of charge. The recall began on August 12, 2016. Owners may contact Nissan customer service at 1-800-647-7261.
    View authoritative NHTSA record →

  8. Manufacturer action

    Recall campaign 24V470000

    Report date
    Component:
    POWER TRAIN
    Consequence:
    A broken driveshaft can result in a loss of drive power, or a vehicle roll away when the vehicle is in park without the parking brake applied. Both scenarios can increase the risk of a crash.
    Remedy:
    Dealers will replace the driveshaft, free of charge. Owner notification letters were mailed August 13, 2024. Owners may contact INFINITI's customer service at 1-800-662-6200. INFINITI's numbers for this recall are R24A5 and R24A7.
    View authoritative NHTSA record →
NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Complaint Narrative Explorer

Verbatim owner-reported defect narratives from NHTSA public records

Data: NHTSA Office of Defects Investigation · snapshot 2026-08-21
Safety incident filters
Showing 0 of 183 complaints · page 1 of 8

No complaints match the current filters.
EPA Fuel Economy Database Snapshot 2026-08-21 Open source record Read our complete data methodology →

Estimated Ownership Cost

EPA fuel economy ratings and annual operating cost estimates

Data: US EPA Fuel Economy Guide · snapshot 2026-08-21
Supported range: 1,000–60,000 miles per year
Supported range: $1.50–$10.00 per gallon
55% city45% highway
Estimate unavailable

EPA fuel-economy data is unavailable for this vehicle.

No estimate is shown when required EPA values are unavailable.

 Open Ownership Cost Calculator →

Adjacent Model Years

Immediate preceding and succeeding model year records

NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Methodology & Data Integrity

Data sourced from NHTSA Office of Defects Investigation. Snapshot date: 2026-08-21.

Read our complete data methodology → Sources