2015 INFINITI Q50 — Owner-Reported Problems
Verdict & Safety Summary
- Crashes 17
- Fires 2
- Injuries 12
- Deaths 0
Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.
Component Problem Distribution
Share of owner complaints filed for each vehicle system (unaffected by sales volume)
UNKNOWN OR OTHER is an NHTSA classification artifact and is always listed last.
View component data as a table
| System / Component | Complaints | Share of Reports | Safety Reports (Crashes / Fires) |
|---|---|---|---|
| POWER TRAIN | 26 | 20.5% | 0 crashes · 0 fires |
| STEERING | 24 | 18.9% | 4 crashes · 0 fires |
| VEHICLE SPEED CONTROL | 14 | 11.0% | 0 crashes · 0 fires |
| AIR BAGS | 12 | 9.4% | 6 crashes · 0 fires |
| SERVICE BRAKES | 10 | 7.9% | 5 crashes · 0 fires |
| ELECTRICAL SYSTEM | 7 | 5.5% | 1 crashes · 1 fires |
| ENGINE | 3 | 2.4% | 0 crashes · 0 fires |
| EXTERIOR LIGHTING | 3 | 2.4% | 0 crashes · 0 fires |
| SEAT BELTS | 3 | 2.4% | 0 crashes · 1 fires |
| UNKNOWN OR OTHER | 24 | 18.9% | 0 crashes · 0 fires |
Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.
Problem & Recall Timeline
Observed complaint volume and manufacturer recall actions over time
- Campaign 16V244000 was reported 153 days after the first earlier complaint mapped to its component.
- Campaign 16V430000 was reported 265 days after the first earlier complaint mapped to its component.
- Campaign 24V470000 was reported 2,782 days after the first earlier complaint mapped to its component.
View timeline records as a table
| Date | Record type | Count | Record identifier |
|---|---|---|---|
| 2015-Q2 | Owner reports | 1 | |
| 2015-Q3 | Owner reports | 5 | |
| 2015-Q4 | Owner reports | 4 | |
| 2016-Q1 | Owner reports | 3 | |
| 2016-Q2 | Owner reports | 5 | |
| 2016-Q3 | Owner reports | 4 | |
| 2016-Q4 | Owner reports | 2 | |
| 2017-Q1 | Owner reports | 1 | |
| 2017-Q2 | Owner reports | 2 | |
| 2017-Q4 | Owner reports | 4 | |
| 2018-Q2 | Owner reports | 1 | |
| 2018-Q3 | Owner reports | 3 | |
| 2018-Q4 | Owner reports | 1 | |
| 2019-Q1 | Owner reports | 2 | |
| 2019-Q2 | Owner reports | 1 | |
| 2019-Q3 | Owner reports | 2 | |
| 2019-Q4 | Owner reports | 5 | |
| 2020-Q1 | Owner reports | 1 | |
| 2020-Q2 | Owner reports | 2 | |
| 2020-Q3 | Owner reports | 3 | |
| 2021-Q1 | Owner reports | 3 | |
| 2021-Q2 | Owner reports | 3 | |
| 2021-Q3 | Owner reports | 1 | |
| 2021-Q4 | Owner reports | 1 | |
| 2022-Q1 | Owner reports | 5 | |
| 2022-Q2 | Owner reports | 4 | |
| 2022-Q3 | Owner reports | 2 | |
| 2022-Q4 | Owner reports | 2 | |
| 2023-Q1 | Owner reports | 2 | |
| 2023-Q2 | Owner reports | 4 | |
| 2023-Q3 | Owner reports | 2 | |
| 2023-Q4 | Owner reports | 3 | |
| 2024-Q1 | Owner reports | 3 | |
| 2024-Q2 | Owner reports | 6 | |
| 2024-Q3 | Owner reports | 6 | |
| 2024-Q4 | Owner reports | 3 | |
| 2025-Q1 | Owner reports | 3 | |
| 2025-Q2 | Owner reports | 4 | |
| 2025-Q3 | Owner reports | 8 | |
| 2025-Q4 | Owner reports | 1 | |
| 2026-Q1 | Owner reports | 2 | |
| 2026-Q2 | Owner reports | 3 | |
| 2026-Q3 | Owner reports | 4 | |
| Recall campaign | 1 | 16V244000 | |
| Recall campaign | 1 | 16V430000 | |
| Recall campaign | 1 | 24V470000 | |
| Defect investigation | 1 | DP22005 |
Safety Recalls (3)
Official safety recall campaigns filed with NHTSA
-
Manufacturer action
Recall campaign 16V244000
- Report date
- Component:
- AIR BAGS
- Consequence:
- If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.
- Remedy:
- Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Altima, Maxima, Murano, Rogue, and Sentra vehicles, and replace the OCS ECU in LEAF, NV200, NV200 Taxi, Pathfinder, Infiniti Q50, JX35, and QX60 and Chevrolet City Express vehicles, free of charge. Interim notices were sent to owners on May 31, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Nissan customer service at 1-800-867-7669, Infiniti customer service at 1-888-833-3216 or Chevrolet customer service at 1-800-222-1020.
-
Manufacturer action
Recall campaign 16V430000
- Report date
- Component:
- STEERING
- Consequence:
- If the vehicle does not steer as the driver anticipates, there is an increased the risk of a crash.
- Remedy:
- Nissan will notify owners, and dealers will reprogram the Direct Adaptive Steering ECU software, free of charge. The recall began on August 12, 2016. Owners may contact Nissan customer service at 1-800-647-7261.
-
Manufacturer action
Recall campaign 24V470000
- Report date
- Component:
- POWER TRAIN
- Consequence:
- A broken driveshaft can result in a loss of drive power, or a vehicle roll away when the vehicle is in park without the parking brake applied. Both scenarios can increase the risk of a crash.
- Remedy:
- Dealers will replace the driveshaft, free of charge. Owner notification letters were mailed August 13, 2024. Owners may contact INFINITI's customer service at 1-800-662-6200. INFINITI's numbers for this recall are R24A5 and R24A7.
Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.
Complaint Narrative Explorer
Verbatim owner-reported defect narratives from NHTSA public records
Estimated Ownership Cost
EPA fuel economy ratings and annual operating cost estimates
Adjacent Model Years
Immediate preceding and succeeding model year records
Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.
Methodology & Data Integrity
Data sourced from NHTSA Office of Defects Investigation. Snapshot date: 2026-08-21.