2016 INFINITI QX60 — Owner-Reported Problems

NHTSA Office of Defects Investigation Snapshot 2026-08-22 29 complaints · 2 recalls
Most-reported system: AIR BAGS (12 complaints · 41.4%)
Safety signals:
  • Crashes 3
  • Fires 1
  • Injuries 6
  • Deaths 0
Compare with 2015 →
NHTSA Consumer Complaints Snapshot 2026-08-22 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Component Problem Distribution

Share of owner complaints filed for each vehicle system (unaffected by sales volume)

Component Problem Distribution AIR BAGS appears in 12 of 29 owner complaints (41.4%) in this vehicle snapshot. AIR BAGS: 12 complaints, 41.4% of reports AIR BAGS 12 · 41.4% · 2 crash reports 1 fire reports POWER TRAIN: 3 complaints, 10.3% of reports POWER TRAIN 3 · 10.3% FUEL SYSTEM: 2 complaints, 6.9% of reports FUEL SYSTEM 2 · 6.9% VISIBILITY: 2 complaints, 6.9% of reports VISIBILITY 2 · 6.9% ELECTRICAL SYSTEM: 1 complaints, 3.5% of reports ELECTRICAL SYSTEM 1 · 3.5% FORWARD COLLISION AVOIDANCE: 1 complaints, 3.5% of reports FORWARD COLLISION AVOIDANCE 1 · 3.5% WHEELS: 1 complaints, 3.5% of reports WHEELS 1 · 3.5% UNKNOWN OR OTHER: 9 complaints, 31.0% of reports UNKNOWN OR OTHER 9 · 31.0% · 1 crash reports 0% 25% 50% 75% 100%

UNKNOWN OR OTHER is an NHTSA classification artifact and is always listed last.

View component data as a table
System / Component Complaints Share of Reports Safety Reports (Crashes / Fires)
AIR BAGS 12 41.4% 2 crashes · 1 fires
POWER TRAIN 3 10.3% 0 crashes · 0 fires
FUEL SYSTEM 2 6.9% 0 crashes · 0 fires
VISIBILITY 2 6.9% 0 crashes · 0 fires
ELECTRICAL SYSTEM 1 3.5% 0 crashes · 0 fires
FORWARD COLLISION AVOIDANCE 1 3.5% 0 crashes · 0 fires
WHEELS 1 3.5% 0 crashes · 0 fires
UNKNOWN OR OTHER 9 31.0% 1 crashes · 0 fires
NHTSA Consumer Complaints, NHTSA Safety Recalls, and NHTSA Defect Investigations Snapshot 2026-08-22 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Problem & Recall Timeline

Observed complaint volume and manufacturer recall actions over time

Problem & Recall Timeline Owner reports in this snapshot begin in Jul 2016; the first recall shown was reported in Apr 2016. 2016-Q3: 2 owner reports 2 2016-Q4: 1 owner reports 1 2017-Q1: 2 owner reports 2 2017-Q3: 1 owner reports 1 2018-Q2: 1 owner reports 1 2018-Q4: 1 owner reports 1 2019-Q4: 3 owner reports 3 2020-Q2: 2 owner reports 2 2020-Q3: 1 owner reports 1 2022-Q2: 2 owner reports 2 2022-Q4: 1 owner reports 1 2023-Q1: 2 owner reports 2 2023-Q3: 1 owner reports 1 2023-Q4: 1 owner reports 1 2024-Q1: 1 owner reports 1 2024-Q2: 2 owner reports 2 2024-Q4: 3 owner reports 3 2025-Q4: 1 owner reports 1 2026-Q2: 1 owner reports 1 Owner reports Apr 2016 Apr 2026 Recall campaign 16V244000 ◆ Recall campaign 16V244000 Recall campaign 21V774000 ◆ Recall campaign 21V774000 Investigation DP22005 ● Investigation DP22005
View timeline records as a table
Date Record type Count Record identifier
2016-Q3 Owner reports 2
2016-Q4 Owner reports 1
2017-Q1 Owner reports 2
2017-Q3 Owner reports 1
2018-Q2 Owner reports 1
2018-Q4 Owner reports 1
2019-Q4 Owner reports 3
2020-Q2 Owner reports 2
2020-Q3 Owner reports 1
2022-Q2 Owner reports 2
2022-Q4 Owner reports 1
2023-Q1 Owner reports 2
2023-Q3 Owner reports 1
2023-Q4 Owner reports 1
2024-Q1 Owner reports 1
2024-Q2 Owner reports 2
2024-Q4 Owner reports 3
2025-Q4 Owner reports 1
2026-Q2 Owner reports 1
Recall campaign 1 16V244000
Recall campaign 1 21V774000
Defect investigation 1 DP22005
NHTSA Safety Recalls Snapshot 2026-08-22 Open source record Read our complete data methodology →

Safety Recalls (2)

Official safety recall campaigns filed with NHTSA

  1. Manufacturer action

    Recall campaign 16V244000

    Report date
    Component:
    AIR BAGS
    Consequence:
    If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.
    Remedy:
    Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Altima, Maxima, Murano, Rogue, and Sentra vehicles, and replace the OCS ECU in LEAF, NV200, NV200 Taxi, Pathfinder, Infiniti Q50, JX35, and QX60 and Chevrolet City Express vehicles, free of charge. Interim notices were sent to owners on May 31, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Nissan customer service at 1-800-867-7669, Infiniti customer service at 1-888-833-3216 or Chevrolet customer service at 1-800-222-1020.
    View authoritative NHTSA record →

  2. Manufacturer action

    Recall campaign 21V774000

    Report date
    Component:
    ENGINE AND ENGINE COOLING
    Consequence:
    A loss of drive power increases the risk of a crash.
    Remedy:
    Dealers will reprogram the HPCM software, free of charge. Owner notification letters were mailed March 31, 2022. Owners may contact Nissan customer service at 1-800-867-7669 or INFINITI customer service at 1-800-662-6200. Nissan's numbers for this recall are R21B4 and R21B5.
    View authoritative NHTSA record →
NHTSA Consumer Complaints Snapshot 2026-08-22 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Complaint Narrative Explorer

Verbatim owner-reported defect narratives from NHTSA public records

Data: NHTSA Office of Defects Investigation · snapshot 2026-08-22
Safety incident filters
Showing 0 of 29 complaints · page 1 of 2

No complaints match the current filters.
EPA Fuel Economy Database Snapshot 2026-08-21 Open source record Read our complete data methodology →

Estimated Ownership Cost

EPA fuel economy ratings and annual operating cost estimates

Data: US EPA Fuel Economy Guide · snapshot 2026-08-21
Supported range: 1,000–60,000 miles per year
Supported range: $1.50–$10.00 per gallon
55% city45% highway
Estimate unavailable

EPA fuel-economy data is unavailable for this vehicle.

No estimate is shown when required EPA values are unavailable.

 Open Ownership Cost Calculator →

Adjacent Model Years

Immediate preceding and succeeding model year records

NHTSA Consumer Complaints Snapshot 2026-08-22 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Methodology & Data Integrity

Data sourced from NHTSA Office of Defects Investigation. Snapshot date: 2026-08-22.

Read our complete data methodology → Sources