2017 INFINITI QX60 — Owner-Reported Problems

NHTSA Office of Defects Investigation Snapshot 2026-08-22 66 complaints · 3 recalls

Verdict & Safety Summary

Most-reported system: ENGINE (11 complaints · 16.7%)
Safety signals:
  • Crashes 5
  • Fires 0
  • Injuries 5
  • Deaths 0
NHTSA Consumer Complaints Snapshot 2026-08-22 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Component Problem Distribution

Share of owner complaints filed for each vehicle system (unaffected by sales volume)

Component Problem Distribution ENGINE appears in 11 of 66 owner complaints (16.7%) in this vehicle snapshot. ENGINE: 11 complaints, 16.7% of reports ENGINE 11 · 16.7% POWER TRAIN: 10 complaints, 15.2% of reports POWER TRAIN 10 · 15.2% · 2 crash reports ELECTRICAL SYSTEM: 7 complaints, 10.6% of reports ELECTRICAL SYSTEM 7 · 10.6% VEHICLE SPEED CONTROL: 5 complaints, 7.6% of reports VEHICLE SPEED CONTROL 5 · 7.6% SERVICE BRAKES: 4 complaints, 6.1% of reports SERVICE BRAKES 4 · 6.1% STEERING: 3 complaints, 4.6% of reports STEERING 3 · 4.6% · 1 crash reports AIR BAGS: 2 complaints, 3.0% of reports AIR BAGS 2 · 3.0% FUEL SYSTEM: 2 complaints, 3.0% of reports FUEL SYSTEM 2 · 3.0% SEAT BELTS: 2 complaints, 3.0% of reports SEAT BELTS 2 · 3.0% UNKNOWN OR OTHER: 19 complaints, 28.8% of reports UNKNOWN OR OTHER 19 · 28.8% · 2 crash reports 0% 25% 50% 75% 100%

UNKNOWN OR OTHER is an NHTSA classification artifact and is always listed last.

View component data as a table
System / Component Complaints Share of Reports Safety Reports (Crashes / Fires)
ENGINE 11 16.7% 0 crashes · 0 fires
POWER TRAIN 10 15.2% 2 crashes · 0 fires
ELECTRICAL SYSTEM 7 10.6% 0 crashes · 0 fires
VEHICLE SPEED CONTROL 5 7.6% 0 crashes · 0 fires
SERVICE BRAKES 4 6.1% 0 crashes · 0 fires
STEERING 3 4.6% 1 crashes · 0 fires
AIR BAGS 2 3.0% 0 crashes · 0 fires
FUEL SYSTEM 2 3.0% 0 crashes · 0 fires
SEAT BELTS 2 3.0% 0 crashes · 0 fires
UNKNOWN OR OTHER 19 28.8% 2 crashes · 0 fires
NHTSA Consumer Complaints, NHTSA Safety Recalls, and NHTSA Defect Investigations Snapshot 2026-08-22 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Problem & Recall Timeline

Observed complaint volume and manufacturer recall actions over time

Problem & Recall Timeline Owner reports in this snapshot begin in Oct 2017; the first recall shown was reported in Sep 2018. 2017-Q4: 3 owner reports 3 2018-Q1: 2 owner reports 2 2018-Q2: 2 owner reports 2 2018-Q4: 1 owner reports 1 2019-Q1: 3 owner reports 3 2019-Q2: 4 owner reports 4 2019-Q3: 1 owner reports 1 2019-Q4: 1 owner reports 1 2020-Q1: 4 owner reports 4 2020-Q3: 4 owner reports 4 2020-Q4: 2 owner reports 2 2021-Q1: 1 owner reports 1 2021-Q2: 1 owner reports 1 2021-Q3: 1 owner reports 1 2021-Q4: 3 owner reports 3 2022-Q1: 3 owner reports 3 2022-Q3: 1 owner reports 1 2022-Q4: 3 owner reports 3 2023-Q1: 2 owner reports 2 2023-Q2: 3 owner reports 3 2023-Q3: 2 owner reports 2 2024-Q2: 6 owner reports 6 2024-Q3: 2 owner reports 2 2024-Q4: 1 owner reports 1 2025-Q1: 2 owner reports 2 2025-Q2: 1 owner reports 1 2025-Q3: 2 owner reports 2 2026-Q1: 3 owner reports 3 2026-Q2: 2 owner reports 2 Owner reports Oct 2017 Apr 2026 Recall campaign 18V601000 ◆ Recall campaign 18V601000 Recall campaign 19V807000 ◆ Recall campaign 19V807000 Recall campaign 21V774000 ◆ Recall campaign 21V774000 Investigation DP22005 ● Investigation DP22005
  • Campaign 19V807000 was reported 179 days after the first earlier complaint mapped to its component.
  • Campaign 21V774000 was reported 882 days after the first earlier complaint mapped to its component.
View timeline records as a table
Date Record type Count Record identifier
2017-Q4 Owner reports 3
2018-Q1 Owner reports 2
2018-Q2 Owner reports 2
2018-Q4 Owner reports 1
2019-Q1 Owner reports 3
2019-Q2 Owner reports 4
2019-Q3 Owner reports 1
2019-Q4 Owner reports 1
2020-Q1 Owner reports 4
2020-Q3 Owner reports 4
2020-Q4 Owner reports 2
2021-Q1 Owner reports 1
2021-Q2 Owner reports 1
2021-Q3 Owner reports 1
2021-Q4 Owner reports 3
2022-Q1 Owner reports 3
2022-Q3 Owner reports 1
2022-Q4 Owner reports 3
2023-Q1 Owner reports 2
2023-Q2 Owner reports 3
2023-Q3 Owner reports 2
2024-Q2 Owner reports 6
2024-Q3 Owner reports 2
2024-Q4 Owner reports 1
2025-Q1 Owner reports 2
2025-Q2 Owner reports 1
2025-Q3 Owner reports 2
2026-Q1 Owner reports 3
2026-Q2 Owner reports 2
Recall campaign 1 18V601000
Recall campaign 1 19V807000
Recall campaign 1 21V774000
Defect investigation 1 DP22005
NHTSA Safety Recalls Snapshot 2026-08-22 Open source record Read our complete data methodology →

Safety Recalls (3)

Official safety recall campaigns filed with NHTSA

  1. Manufacturer action

    Recall campaign 18V601000

    Report date
    Component:
    SERVICE BRAKES, HYDRAULIC
    Consequence:
    A brake fluid leak on the circuit board may result in an electrical short, increasing the risk of a fire.
    Remedy:
    Nissan will notify owners, and dealers will inspect the serial number on the ABS actuator, replacing it as necessary, free of charge. The recall began October 29, 2018. Owners may contact Nissan customer service at 1-800-867-7669. Note: When brake fluid has leaked onto the circuit board, the ABS warning lamp will remain illuminated for more than 10 seconds after engine start up. If this occurs, owners are advised to park the vehicle outdoors away from other vehicles or structures and to not drive the vehicle.
    View authoritative NHTSA record →
  2. Manufacturer action

    Recall campaign 19V807000

    Report date
    Component:
    SERVICE BRAKES, HYDRAULIC
    Consequence:
    A brake fluid leak on the circuit board may result in an electrical short, increasing the risk of a fire.
    Remedy:
    Nissan will notify owners, and dealers will replace the ABS actuator, free of charge. Owners will receive a second notice when remedy parts become available, currently expected to be during summer 2020. Owners may contact Nissan customer service at 1-800-867-7669. Note: If the ABS warning light remains illuminated for more than 10 seconds after engine start up, owners are advised to park the vehicle outdoors away from other vehicles or structures and to not drive the vehicle.
    View authoritative NHTSA record →
  3. Manufacturer action

    Recall campaign 21V774000

    Report date
    Component:
    ENGINE AND ENGINE COOLING
    Consequence:
    A loss of drive power increases the risk of a crash.
    Remedy:
    Dealers will reprogram the HPCM software, free of charge. Owner notification letters were mailed March 31, 2022. Owners may contact Nissan customer service at 1-800-867-7669 or INFINITI customer service at 1-800-662-6200. Nissan's numbers for this recall are R21B4 and R21B5.
    View authoritative NHTSA record →
NHTSA Consumer Complaints Snapshot 2026-08-22 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Complaint Narrative Explorer

Verbatim owner-reported defect narratives from NHTSA public records

Data: NHTSA Office of Defects Investigation · snapshot 2026-08-22
Safety incident filters
Showing 0 of 66 complaints · page 1 of 3

No complaints match the current filters.

EPA Fuel Economy Database Snapshot 2026-08-21 Open source record Read our complete data methodology →

Estimated Ownership Cost

EPA fuel economy ratings and annual operating cost estimates

Data: US EPA Fuel Economy Guide · snapshot 2026-08-21
Supported range: 1,000–60,000 miles per year
Supported range: $1.50–$10.00 per gallon
55% city45% highway
Estimate unavailable

EPA fuel-economy data is unavailable for this vehicle.

No estimate is shown when required EPA values are unavailable.

Open Ownership Cost Calculator →

Adjacent Model Years

Immediate preceding and succeeding model year records

NHTSA Consumer Complaints Snapshot 2026-08-22 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Methodology & Data Integrity

Data sourced from NHTSA Office of Defects Investigation. Snapshot date: 2026-08-22.

Read our complete data methodology → Sources