2002 Jeep Grand Cherokee Problems and Recalls (1,466 Complaints)

The most-reported problem on the 2002 Jeep Grand Cherokee is Airbags (31% of 1,466 owner reports). There are 16 safety recalls. Check the VIN and inspect Airbags — this is the NHTSA file, not a score.

NHTSA Office of Defects Investigation Snapshot 2026-10-15 1,466 complaints · 16 recalls

What problems show up on the 2002 Jeep Grand Cherokee?

455 of 1,466 filings named Airbags (31% of the file). That is what owners wrote, not a shop diagnosis of the vehicle in the driveway.

Second is Glass / wipers / cameras (309 reports).

There are 16 official safety recalls on this year. They were filed about Electrical, Engine, Fuel system, Airbags, and Lights. Check the VIN at nhtsa.gov — a campaign on this page can still be open on a specific truck.

The 2001 has 864 reports on file; this year has 1,466. Older years collect more reports just by being on the road longer. If you need a fairer comparison, use the equal-time view.

What to check before you buy a 2002 Jeep Grand Cherokee

A useful visit to this page takes five minutes. YearTell does not score years and cannot see the vehicle in front of you.

  1. Look up the VIN for open recalls at nhtsa.gov. This year has 16 campaigns on file below.
  2. Airbags. Confirm the airbag light behaves normally and that open airbag recalls are closed.
  3. Glass / wipers / cameras. Check windshield, wipers and any camera or sensor the listing claims is there.
  4. Brakes. Have a shop check pads, rotors, fluid and whether the pedal feels firm.
  5. Skim a few owner reports below for Airbags. Look for the same symptom repeating.
  6. Take that list to a mechanic. Do not turn the complaint total into a score.

What owners reported

System named most often: Airbags 455 complaints · 31.0% of the file
Crashes, fires, injuries and deaths in those filings:
  • Crashes 75
  • Fires 20
  • Injuries 97
  • Deaths 4
All Jeep Grand Cherokee years →
NHTSA Consumer Complaints Snapshot 2026-10-14 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Which systems owners named

Share of owner complaints filed against each vehicle system. These shares are not adjusted for how many vehicles were sold.

Which systems owners named Airbags (AIR BAGS) appears in 455 of 1,466 owner complaints (31.0%) in this vehicle snapshot. Airbags (AIR BAGS): 455 complaints, 31.0% of reports Airbags (AIR BAGS) 33 crash reports 455 · 31.0% Glass / wipers / cameras (VISIBILITY): 309 complaints, 21.1% of reports Glass / wipers / cameras (VISIBILITY) 3 crash reports 2 fire reports 309 · 21.1% Brakes (SERVICE BRAKES): 155 complaints, 10.6% of reports Brakes (SERVICE BRAKES) 7 crash reports 1 fire reports 155 · 10.6% Engine (ENGINE): 144 complaints, 9.8% of reports Engine (ENGINE) 2 fire reports 144 · 9.8% Electrical (ELECTRICAL SYSTEM): 57 complaints, 3.9% of reports Electrical (ELECTRICAL SYSTEM) 1 crash reports 5 fire reports 57 · 3.9% Fuel system (FUEL SYSTEM): 47 complaints, 3.2% of reports Fuel system (FUEL SYSTEM) 1 crash reports 47 · 3.2% Transmission / driveline (POWER TRAIN): 46 complaints, 3.1% of reports Transmission / driveline (POWER TRAIN) 10 crash reports 46 · 3.1% Steering (STEERING): 28 complaints, 1.9% of reports Steering (STEERING) 28 · 1.9% Cruise / speed control (VEHICLE SPEED CONTROL): 25 complaints, 1.7% of reports Cruise / speed control (VEHICLE SPEED CONTROL) 12 crash reports 25 · 1.7% Unclassified NHTSA leftover: 778 complaints, 53.1% of reports Unclassified NHTSA leftover 32 crash reports 16 fire reports 778 · 53.1% 0% 25% 50% 75% 100%

“Unclassified NHTSA leftover” is not a car part. It is a filing bucket and always sits last.

View component data as a table
System / Component Complaints Share of Reports Safety Reports (Crashes / Fires)
Airbags (AIR BAGS) 455 31.0% 33 crashes · 0 fires
Glass / wipers / cameras (VISIBILITY) 309 21.1% 3 crashes · 2 fires
Brakes (SERVICE BRAKES) 155 10.6% 7 crashes · 1 fires
Engine (ENGINE) 144 9.8% 0 crashes · 2 fires
Electrical (ELECTRICAL SYSTEM) 57 3.9% 1 crashes · 5 fires
Fuel system (FUEL SYSTEM) 47 3.2% 1 crashes · 0 fires
Transmission / driveline (POWER TRAIN) 46 3.1% 10 crashes · 0 fires
Steering (STEERING) 28 1.9% 0 crashes · 0 fires
Cruise / speed control (VEHICLE SPEED CONTROL) 25 1.7% 12 crashes · 0 fires
Unclassified NHTSA leftover 778 53.1% 32 crashes · 16 fires
NHTSA Consumer Complaints, NHTSA Safety Recalls, and NHTSA Defect Investigations Snapshot 2026-10-15 Open source record

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

When reports and recalls showed up

When owners filed reports, and when recall campaigns showed up.

When reports and recalls showed up Owner reports in this snapshot begin in Oct 2001; the first recall shown was reported in Sep 2001. 2001-Q4: 2 owner reports 2 2002-Q1: 20 owner reports 20 2002-Q2: 22 owner reports 22 2002-Q3: 17 owner reports 17 2002-Q4: 12 owner reports 12 2003-Q1: 17 owner reports 17 2003-Q2: 25 owner reports 25 2003-Q3: 18 owner reports 18 2003-Q4: 16 owner reports 16 2004-Q1: 21 owner reports 21 2004-Q2: 18 owner reports 18 2004-Q3: 20 owner reports 20 2004-Q4: 16 owner reports 16 2005-Q1: 16 owner reports 16 2005-Q2: 20 owner reports 20 2005-Q3: 23 owner reports 23 2005-Q4: 19 owner reports 19 2006-Q1: 17 owner reports 17 2006-Q2: 15 owner reports 15 2006-Q3: 39 owner reports 39 2006-Q4: 64 owner reports 64 2007-Q1: 62 owner reports 62 2007-Q2: 29 owner reports 29 2007-Q3: 32 owner reports 32 2007-Q4: 63 owner reports 63 2008-Q1: 31 owner reports 31 2008-Q2: 21 owner reports 21 2008-Q3: 28 owner reports 28 2008-Q4: 32 owner reports 32 2009-Q1: 15 owner reports 15 2009-Q2: 6 owner reports 6 2009-Q3: 4 owner reports 4 2009-Q4: 16 owner reports 16 2010-Q1: 20 owner reports 20 2010-Q2: 11 owner reports 11 2010-Q3: 8 owner reports 8 2010-Q4: 12 owner reports 12 2011-Q1: 14 owner reports 14 2011-Q2: 1 owner reports 1 2011-Q3: 4 owner reports 4 2011-Q4: 9 owner reports 9 2012-Q1: 4 owner reports 4 2012-Q2: 3 owner reports 3 2012-Q3: 6 owner reports 6 2012-Q4: 7 owner reports 7 2013-Q1: 19 owner reports 19 2013-Q2: 33 owner reports 33 2013-Q3: 48 owner reports 48 2013-Q4: 31 owner reports 31 2014-Q1: 63 owner reports 63 2014-Q2: 25 owner reports 25 2014-Q3: 26 owner reports 26 2014-Q4: 12 owner reports 12 2015-Q1: 28 owner reports 28 2015-Q2: 36 owner reports 36 2015-Q3: 68 owner reports 68 2015-Q4: 40 owner reports 40 2016-Q1: 49 owner reports 49 2016-Q2: 15 owner reports 15 2016-Q3: 14 owner reports 14 2016-Q4: 25 owner reports 25 2017-Q1: 5 owner reports 5 2017-Q2: 5 owner reports 5 2017-Q3: 6 owner reports 6 2017-Q4: 5 owner reports 5 2018-Q1: 3 owner reports 3 2018-Q2: 4 owner reports 4 2018-Q3: 1 owner reports 1 2018-Q4: 4 owner reports 4 2019-Q1: 1 owner reports 1 2019-Q2: 5 owner reports 5 2019-Q3: 4 owner reports 4 2019-Q4: 3 owner reports 3 2020-Q2: 1 owner reports 1 2020-Q3: 1 owner reports 1 2021-Q4: 1 owner reports 1 2022-Q1: 1 owner reports 1 2022-Q2: 1 owner reports 1 2023-Q1: 3 owner reports 3 2023-Q2: 1 owner reports 1 2023-Q4: 1 owner reports 1 2024-Q2: 1 owner reports 1 2025-Q3: 1 owner reports 1 2026-Q2: 1 owner reports 1 Owner reports Sep 2001 Apr 2026 Recall campaign 01V288000 ◆ Recall campaign 01V288000 Recall campaign 01V348000 ◆ Recall campaign 01V348000 Recall campaign 01V374000 ◆ Recall campaign 01V374000 Recall campaign 02V032000 ◆ Recall campaign 02V032000 Recall campaign 02V099000 ◆ Recall campaign 02V099000 Recall campaign 02V104000 ◆ Recall campaign 02V104000 Recall campaign 06E011000 ◆ Recall campaign 06E011000 Recall campaign 06E022000 ◆ Recall campaign 06E022000 Recall campaign 06E023000 ◆ Recall campaign 06E023000 Recall campaign 06V199000 ◆ Recall campaign 06V199000 Recall campaign 06E064000 ◆ Recall campaign 06E064000 Recall campaign 09E012000 ◆ Recall campaign 09E012000 Recall campaign 09V117000 ◆ Recall campaign 09V117000 Recall campaign 09E025000 ◆ Recall campaign 09E025000 Recall campaign 12V527000 ◆ Recall campaign 12V527000 Recall campaign 15V046000 ◆ Recall campaign 15V046000 Investigation EA01017 ● Investigation EA01017 Investigation PE05039 ● Investigation PE05039 Investigation EA05020 ● Investigation EA05020 Investigation DP09005 ● Investigation DP09005 Investigation PE10031 ● Investigation PE10031 Investigation EA12005 ● Investigation EA12005 Investigation RQ14001 ● Investigation RQ14001
  • Campaign 02V099000 was reported 27 days after the first earlier complaint mapped to its component.
  • Campaign 02V104000 was reported 42 days after the first earlier complaint mapped to its component.
  • Campaign 06E011000 was reported 1,437 days after the first earlier complaint mapped to its component.
  • Campaign 06E023000 was reported 216 days after the first earlier complaint mapped to its component.
  • Campaign 06V199000 was reported 1,588 days after the first earlier complaint mapped to its component.
  • Campaign 09V117000 was reported 2,717 days after the first earlier complaint mapped to its component.
  • Campaign 09E025000 was reported 1,371 days after the first earlier complaint mapped to its component.
  • Campaign 15V046000 was reported 4,718 days after the first earlier complaint mapped to its component.
View timeline records as a table
Date Record type Count Record identifier
2001-Q4 Owner reports 2
2002-Q1 Owner reports 20
2002-Q2 Owner reports 22
2002-Q3 Owner reports 17
2002-Q4 Owner reports 12
2003-Q1 Owner reports 17
2003-Q2 Owner reports 25
2003-Q3 Owner reports 18
2003-Q4 Owner reports 16
2004-Q1 Owner reports 21
2004-Q2 Owner reports 18
2004-Q3 Owner reports 20
2004-Q4 Owner reports 16
2005-Q1 Owner reports 16
2005-Q2 Owner reports 20
2005-Q3 Owner reports 23
2005-Q4 Owner reports 19
2006-Q1 Owner reports 17
2006-Q2 Owner reports 15
2006-Q3 Owner reports 39
2006-Q4 Owner reports 64
2007-Q1 Owner reports 62
2007-Q2 Owner reports 29
2007-Q3 Owner reports 32
2007-Q4 Owner reports 63
2008-Q1 Owner reports 31
2008-Q2 Owner reports 21
2008-Q3 Owner reports 28
2008-Q4 Owner reports 32
2009-Q1 Owner reports 15
2009-Q2 Owner reports 6
2009-Q3 Owner reports 4
2009-Q4 Owner reports 16
2010-Q1 Owner reports 20
2010-Q2 Owner reports 11
2010-Q3 Owner reports 8
2010-Q4 Owner reports 12
2011-Q1 Owner reports 14
2011-Q2 Owner reports 1
2011-Q3 Owner reports 4
2011-Q4 Owner reports 9
2012-Q1 Owner reports 4
2012-Q2 Owner reports 3
2012-Q3 Owner reports 6
2012-Q4 Owner reports 7
2013-Q1 Owner reports 19
2013-Q2 Owner reports 33
2013-Q3 Owner reports 48
2013-Q4 Owner reports 31
2014-Q1 Owner reports 63
2014-Q2 Owner reports 25
2014-Q3 Owner reports 26
2014-Q4 Owner reports 12
2015-Q1 Owner reports 28
2015-Q2 Owner reports 36
2015-Q3 Owner reports 68
2015-Q4 Owner reports 40
2016-Q1 Owner reports 49
2016-Q2 Owner reports 15
2016-Q3 Owner reports 14
2016-Q4 Owner reports 25
2017-Q1 Owner reports 5
2017-Q2 Owner reports 5
2017-Q3 Owner reports 6
2017-Q4 Owner reports 5
2018-Q1 Owner reports 3
2018-Q2 Owner reports 4
2018-Q3 Owner reports 1
2018-Q4 Owner reports 4
2019-Q1 Owner reports 1
2019-Q2 Owner reports 5
2019-Q3 Owner reports 4
2019-Q4 Owner reports 3
2020-Q2 Owner reports 1
2020-Q3 Owner reports 1
2021-Q4 Owner reports 1
2022-Q1 Owner reports 1
2022-Q2 Owner reports 1
2023-Q1 Owner reports 3
2023-Q2 Owner reports 1
2023-Q4 Owner reports 1
2024-Q2 Owner reports 1
2025-Q3 Owner reports 1
2026-Q2 Owner reports 1
Recall campaign 1 01V288000
Recall campaign 1 01V348000
Recall campaign 1 01V374000
Recall campaign 1 02V032000
Recall campaign 1 02V099000
Recall campaign 1 02V104000
Recall campaign 1 06E011000
Recall campaign 1 06E022000
Recall campaign 1 06E023000
Recall campaign 1 06V199000
Recall campaign 1 06E064000
Recall campaign 1 09E012000
Recall campaign 1 09V117000
Recall campaign 1 09E025000
Recall campaign 1 12V527000
Recall campaign 1 15V046000
Defect investigation 1 EA01017
Defect investigation 1 PE05039
Defect investigation 1 EA05020
Defect investigation 1 DP09005
Defect investigation 1 PE10031
Defect investigation 1 EA12005
Defect investigation 1 RQ14001
NHTSA Safety Recalls Snapshot 2026-10-15 Open source record

Safety Recalls (16)

Official campaigns. Each one says what could go wrong and what the dealer was told to fix.

In short, these campaigns were filed about Electrical, Engine, Fuel system, Airbags, and Lights.

  1. Recall campaign 01V288000

    Electrical

    Report date
    Component:
    Electrical (ELECTRICAL SYSTEM)
    Consequence:
    DRIVING THE VEHICLE WITH AN INOPERATIVE CLUSTER COULD CAUSE A DISTRACTION, INCREASING THE RISK OF A CRASH.
    Remedy:
    DEALERS WILL RE-FLASH THE CLUSTER SOFTWARE TO CORRECT THE CONDITION. OWNER NOTIFICATION BEGAN OCTOBER 8, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
    View authoritative NHTSA record →

  2. Recall campaign 01V348000

    Engine

    Report date
    Component:
    Engine (ENGINE)
    Consequence:
    FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE.
    Remedy:
    DEALERS WILL INSPECT (AND REPOSITION AS NECESSARY) THE VENT HOSE. IF THE VENT HOSE IS FOUND IN THE BENT DOWN POSITION, AND THE VEHICLE HAS BEEN DRIVEN MORE THAN 20 MILES, THE CANISTER ASSEMBLY WILL BE REPLACED. OWNER NOTIFICATION BEGAN DECEMBER 3, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
    View authoritative NHTSA record →

  3. Recall campaign 01V374000

    Fuel system

    Report date
    Component:
    Fuel system (FUEL SYSTEM)
    Consequence:
    FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE.
    Remedy:
    DEALERS WILL INSPECT THE FUEL INLET CHECK VALVE. VEHICLES FOUND TO HAVE A STICKING FUEL INLET CHECK VALVE WILL HAVE THE FUEL TANK ASSEMBLY REPLACED. OWNER NOTIFICATION BEGAN DECEMBER 24, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
    View authoritative NHTSA record →

  4. Recall campaign 02V032000

    Fuel system

    Report date
    Component:
    Fuel system (FUEL SYSTEM)
    Consequence:
    FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
    Remedy:
    DEALERS WILL EITHER REPLACE THE FUEL TANK BRUSH GUARD WITH A SKID PLATE OR REINFORCE THE EXISTING FUEL TANK BRUSH GUARD WITH A REINFORCEMENT BRACKET. OWNER NOTIFICATION WILL BEGIN MARCH 4, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
    View authoritative NHTSA record →

  5. Recall campaign 02V099000

    Airbags

    Report date
    Component:
    Airbags (AIR BAGS)
    Consequence:
    THIS COULD CAUSE IMPROPER AIR BAG DEPLOYMENT IN CERTAIN CRASH CONDITIONS.
    Remedy:
    DEALERS WILL ADD A WIRING JUMPER TO THE EXISTING CIRCUITRY TO CORRECT THIS CONDITION. OWNER NOTIFICATION BEGAN APRIL 29, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
    View authoritative NHTSA record →

  6. Recall campaign 02V104000

    Fuel system

    Report date
    Component:
    Fuel system (FUEL SYSTEM)
    Consequence:
    THIS COULD RESULT IN A VEHICLE FIRE.
    Remedy:
    DEALERS WILL INSTALL A MANIFOLD SHIELD TO MODIFY THE AIR FLOW CHARACTERISTICS AND TO PREVENT THE ACCUMULATION OF DEBRIS IN THE AREA OF THE #3 CYLINDER. OWNER NOTIFICATION BEGAN MAY 13, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
    View authoritative NHTSA record →

  7. Recall campaign 06E011000

    Fuel system

    Report date
    Component:
    Fuel system (FUEL SYSTEM)
    Consequence:
    IN THE PRESENCE OF AN IGNITION SOURCE, A FUEL LEAK COULD RESULT IN A FIRE.
    Remedy:
    AIRTEX WILL NOTIFY ITS CUSTOMERS AND WILL REPLACE THE AFFECTED FUEL PUMPS FREE OF CHARGE. THE RECALL BEGAN ON JANUARY 25, 2006. OWNERS MAY CONTACT AIRTEX CUSTOMER SERVICE DEPARTMENT AT 1-800-880-3056.
    View authoritative NHTSA record →

  8. Recall campaign 06E022000

    Safety recall 06E022000

    Report date
    Component:
    Not available in the source record
    Consequence:
    LOSS OF BRAKE FLUID CAN LEAD TO A DECREASE IN BRAKE LINE PRESSURE AND AN INCREASE IN STOPPING DISTANCE, WHICH CAN RESULT IN A VEHICLE CRASH.
    Remedy:
    AFFINIA (BRAKE PARTS, INC.) WILL REPLACE THE SUBJECT BRAKE HYDRAULIC MASTER CYLINDERS FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS CAN CONTACT AFFINA GROUP CUSTOMER SERVICE AT 1-800-323-0354.
    View authoritative NHTSA record →

  9. Recall campaign 06E023000

    Lights

    Report date
    Component:
    Lights (EXTERIOR LIGHTING)
    Consequence:
    WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH.
    Remedy:
    ANZO WILL NOTIFY OWNERS AND REPLACE THE HEADLAMPS FREE OF CHARGE. THE RECALL BEGAN MAY 9, 2006. OWNERS MAY CONTACT ANZO USA AT 909-468-3688.
    View authoritative NHTSA record →

  10. Recall campaign 06E064000

    Safety recall 06E064000

    Report date
    Component:
    Not available in the source record
    Consequence:
    LACK OF AMBER SIDE REFLECTORS IN THE LAMPS WILL DECREASE LIGHTING VISIBILITY TO OTHER DRIVERS AND MAY POSSIBLY RESULT IN A VEHICLE CRASH.
    Remedy:
    TRADESONIC WILL NOTIFY OWNERS AND REPLACE THE LAMPS FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING JULY 2006. OWNERS MAY CONTACT TRADESONIC AT 626-934-8884.
    View authoritative NHTSA record →

  11. Recall campaign 06V199000

    Engine

    Report date
    Component:
    Engine (ENGINE)
    Consequence:
    IF THIS OCCURS WHILE THE HOOD IS OPEN, A PERSON IN THE VICINITY OF THE ENGINE COULD BE STRUCK BY THE BLADE AND INJURED.
    Remedy:
    DEALERS WILL REPLACE THE ELECTRIC COOLING FAN MODULES FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 4, 2006. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
    View authoritative NHTSA record →

  12. Recall campaign 09E012000

    Safety recall 09E012000

    Report date
    Component:
    Not available in the source record
    Consequence:
    DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
    Remedy:
    SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
    View authoritative NHTSA record →

  13. Recall campaign 09E025000

    Lights

    Report date
    Component:
    Lights (EXTERIOR LIGHTING)
    Consequence:
    DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
    Remedy:
    DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
    View authoritative NHTSA record →

  14. Recall campaign 09V117000

    Safety recall 09V117000

    Report date
    Component:
    Unclassified NHTSA leftover
    Consequence:
    OVERHEATING COULD POTENTIALLY CAUSE A FIRE OR INJURY.
    Remedy:
    DEALERS WILL REPLACE THE FRONT SEAT HEATER ELEMENTS FREE OF CHARGE. THE RECALL BEGAN ON NOVEMBER 23, 2009. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
    View authoritative NHTSA record →

  15. Recall campaign 12V527000

    Safety recall 12V527000

    Report date
    Component:
    Not available in the source record
    Consequence:
    Inadvertent deployment of the airbags may increase the risk of injury and the possibility of a vehicle crash.
    Remedy:
    Chrysler will notify owners, and dealers will install a supplemental jumper harness to the airbag control module, free of charge. Owners were notified of the recall by interim letter in January 2013. The remedy for affected Liberty vehicles is expected to be available in April 2013. The remedy for affected Grand Cherokee vehicles is expected to be available later in the year. Owners may contact Chrysler at 1-800-247-9753.
    View authoritative NHTSA record →

  16. Recall campaign 15V046000

    Airbags

    Report date
    Component:
    Airbags (AIR BAGS)
    Consequence:
    Inadvertent deployment of the air bags may increase the risk of injury and the possibility of a vehicle crash.
    Remedy:
    Chrysler dealers will replace the air bag control module and side impact sensors as required, free of charge. This recall remedy was applied during earlier recall campaigns of these vehicles under safety recalls 12V527 and 13V040. All owners that have not had the recall repair performed under safety recalls 12V527 or 13V040 are strongly encouraged to have it performed and not wait for the final remedy to be deployed to the field. The recall began on December 29, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R06.
    View authoritative NHTSA record →
NHTSA Consumer Complaints Snapshot 2026-10-14 Open source record

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

What owners actually wrote

Short excerpts from the public NHTSA file. Look for the same symptom repeating.

Data: NHTSA Office of Defects Investigation · snapshot 2026-10-14
Safety incident filters
Showing 8 of 1,466 complaints · page 1 of 59
2026-04-17Fuel system (FUEL SYSTEM)
NHTSA ODI 11731752
CrashFireInjuryDeath
I just bought a 2002 Jeep Grand Cherokee with the VIN number listed above. I saw that there was a recall where the dealer had to put on trailer hitches on the vehicle as without it if rear ended the gas tank could explode. I understand this is a older vehicle but do they not service recalls anymore for something like that??? It could explode it hit in the back. When I put my VIN in it says no outstanding recalls yet it does not or ever had a hitch on it for this repair. Any info on this is appreciated....Thanks
2025-08-11Airbags (AIR BAGS)
NHTSA ODI 11679986
CrashFireInjuryDeath
I HAVE BEEN UNABLE TO GET RECALL R06 COMPLETED. ALL THE JEEP DEALERS SAID THAT THEY ARE UNABLE TO GET THE NEEDED PARTS. THEY ARE ON A NATIONAL RECALL LIST. THIS IS A SERIOUS SAFETY ISSUE AND NEEDS TO BE ADDRESSED ASAP. THEY STATE THAT THE ORC MODULE AND OTHER ITEMS NEEDED TO COMPLETE THE RECALL CANNOT BE OBTAINED ANYWHERE AND THE DEALER'S SAID THAT THEY HAVE BEEN WAITING MONTHS FOR THE BACK ORDERED PARTS SO THE RECALL CAN BE COMPLETED. THIS IS A SERIOUS SAFETY ISSUE THAT NEEDS TO BE COMPLETED ON THESE JEEPS. MY AIR BAG LIGHT IS ON AND THE PARTS NEEDED IS ON THE RECALL LIST R06 TO FIX IT. PLEASE ADDRESS THIS SAFETY ISSUE ASAP BEFORE SOMEONE GETS CRITICAL INJURIES. THANKS FOR YOUR TIME.
2024-05-21Electrical (ELECTRICAL SYSTEM)
NHTSA ODI 11589954
CrashFireInjuryDeath
I currently own 3 of the same vehicles myself, my husband and my son. Each of the vehicles have been experiencing electrical issues. I have taken all of the vehicles at some point back to the mechanic for repairs for this issue. It was only a temporary fix. Here are examples of some of the electrical issues. The blinkers and break lights may go out and not work while we are driving and some days they work just fine. But it has now become a safety hazard because we never know when they will work and are afraid to be hit by another car from the rear. Another example is when I am driving down the street all of the sudden the windows will automatically roll down by themselves. These issues have put all of our safety at risk, especially while we are driving in high traffic areas such as Atlanta, Georgia. The problem was acessed by our auto mechanic on all three (3) vehicles. They are are 1999-2000, 2001 & 2002 Grand Cherokee one of the vehicles is a limited edition. There are no warning signs or symptoms and the check engine light is not on any of the vehicles.
2023-10-02Airbags (AIR BAGS)
NHTSA ODI 11547797
CrashFireInjuryDeath
The contact owns a 2002 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 15V046000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the air bag warning light was illuminated. The vehicle was taken to the dealer however, the failure could not be duplicated. The vehicle was not diagnosed nor repaired. The local dealer was contacted several times and advised the contact that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The contact was awaiting a response from the manufacturer. The failure mileage was approximately 137,849. Parts distribution disconnect.
2023-06-23SUSPENSION
NHTSA ODI 11528596
CrashFireInjuryDeath
Taillight on back passenger side won't work, steering has been bad since I had, steering linkage and suspension failing, emergency brake doesn't work, cruise control won't work, oil pressure always reads high, airbag light stays on n seatbelt light stays on if I don't turn key on n let sit for an few seconds before starting jeep, gas pedal sticks , power steering fluid is leaking bad, steering linkage close to breaking heard noise so I pulled over. Also shocks bad, when hit an small bump it sounds like whole front end breaks
2023-02-07Airbags (AIR BAGS)
NHTSA ODI 11506020
CrashFireInjuryDeath
The contact owns a 2002 Jeep Grand Cherokee. The contact stated while driving 40 MPH, the front passenger’s side airbag inadvertently deployed without warning. The contact was able to drive the vehicle home. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 206,000.
2023-01-14Airbags (AIR BAGS)
NHTSA ODI 11501790
CrashFireInjuryDeath
While driving, airbags deployed on both the passager and driver's side. The car is available for inspection. The vehicle is with the dealership and awaiting repair. My safety was put at risk, the incident occurred while I was operating the vehicle. No other damage except to the vehicle itself, damaging my property. There were no notices, warnings or other symptoms of the problem.
2023-01-08Airbags (AIR BAGS)
NHTSA ODI 11500707
CrashFireInjuryDeath
I have air bag module not working and dealer keeps say part back order for months now and can’t get repaired and can’t get Jeep inspected till this is fixed brylea Jeep,Chrysler in Rutland Vermont Is dealer working with for it

Jeep Grand Cherokee Complaint Counts by Year

Frequently asked questions

What are the most common problems on the 2002 Jeep Grand Cherokee?

Owners named Airbags most often — 455 of 1,466 reports (31%). That is the NHTSA file, not a diagnosis of every vehicle.

Are there recalls for the 2002 Jeep Grand Cherokee?

NHTSA lists 16 safety recall campaigns. They were filed about Electrical, Engine, Fuel system, Airbags, and Lights. Check the VIN at nhtsa.gov; a campaign on this page can still be open on a specific vehicle.

What should I inspect before buying a 2002 Jeep Grand Cherokee?

Look up the VIN for open recalls. Confirm the airbag light behaves normally and that open airbag recalls are closed. Then skim owner filings for the same symptom and take that list to a mechanic.

Does a high complaint count mean I should skip this year?

No. Counts are reports people chose to file and they are not adjusted for sales volume. YearTell does not publish scores or a list of years to skip. Inspect the vehicle.

EPA Fuel Economy Database Snapshot 2026-10-04 Open source record

Estimated Ownership Cost

EPA fuel economy ratings and annual operating cost estimates

Data: US EPA Fuel Economy Guide · snapshot 2026-10-04
Supported range: 1,000–60,000 miles per year
Supported range: $1.50–$10.00 per gallon
55% city45% highway
Estimate unavailable

EPA fuel-economy data is unavailable for this vehicle.

No estimate is shown when required EPA values are unavailable.

 Open Ownership Cost Calculator →

Adjacent Model Years

Immediate preceding and succeeding model year records

NHTSA Consumer Complaints Snapshot 2026-10-14 Open source record

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Methodology & Data Integrity

Source: NHTSA ODI / recalls, snapshot 2026-10-14. YearTell is not a government agency.

Read our complete data methodology → Sources