2012 JEEP WRANGLER — Owner-Reported Problems

NHTSA Office of Defects Investigation Snapshot 2026-08-22 829 complaints · 10 recalls
Most-reported system: STEERING (148 complaints · 17.9%)
Safety signals:
  • Crashes 22
  • Fires 19
  • Injuries 22
  • Deaths 2
Compare with 2011 →
NHTSA Consumer Complaints Snapshot 2026-08-22 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Component Problem Distribution

Share of owner complaints filed for each vehicle system (unaffected by sales volume)

Component Problem Distribution STEERING appears in 148 of 829 owner complaints (17.9%) in this vehicle snapshot. STEERING: 148 complaints, 17.9% of reports STEERING 148 · 17.9% · 2 crash reports POWER TRAIN: 147 complaints, 17.7% of reports POWER TRAIN 147 · 17.7% · 3 crash reports 1 fire reports ENGINE: 123 complaints, 14.8% of reports ENGINE 123 · 14.8% · 7 fire reports AIR BAGS: 96 complaints, 11.6% of reports AIR BAGS 96 · 11.6% · 5 crash reports ELECTRICAL SYSTEM: 75 complaints, 9.1% of reports ELECTRICAL SYSTEM 75 · 9.1% · 3 fire reports FUEL SYSTEM: 34 complaints, 4.1% of reports FUEL SYSTEM 34 · 4.1% · 2 fire reports SERVICE BRAKES: 29 complaints, 3.5% of reports SERVICE BRAKES 29 · 3.5% · 5 crash reports STRUCTURE: 24 complaints, 2.9% of reports STRUCTURE 24 · 2.9% · 2 crash reports 2 fire reports VISIBILITY: 22 complaints, 2.7% of reports VISIBILITY 22 · 2.7% UNKNOWN OR OTHER: 109 complaints, 13.2% of reports UNKNOWN OR OTHER 109 · 13.2% · 4 crash reports 7 fire reports 0% 25% 50% 75% 100%

UNKNOWN OR OTHER is an NHTSA classification artifact and is always listed last.

View component data as a table
System / Component Complaints Share of Reports Safety Reports (Crashes / Fires)
STEERING 148 17.9% 2 crashes · 0 fires
POWER TRAIN 147 17.7% 3 crashes · 1 fires
ENGINE 123 14.8% 0 crashes · 7 fires
AIR BAGS 96 11.6% 5 crashes · 0 fires
ELECTRICAL SYSTEM 75 9.1% 0 crashes · 3 fires
FUEL SYSTEM 34 4.1% 0 crashes · 2 fires
SERVICE BRAKES 29 3.5% 5 crashes · 0 fires
STRUCTURE 24 2.9% 2 crashes · 2 fires
VISIBILITY 22 2.7% 0 crashes · 0 fires
UNKNOWN OR OTHER 109 13.2% 4 crashes · 7 fires
NHTSA Consumer Complaints, NHTSA Safety Recalls, and NHTSA Defect Investigations Snapshot 2026-08-22 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Problem & Recall Timeline

Observed complaint volume and manufacturer recall actions over time

Problem & Recall Timeline Owner reports in this snapshot begin in Jul 2011; the first recall shown was reported in Nov 2011. 2011-Q3: 2 owner reports 2 2011-Q4: 3 owner reports 3 2012-Q1: 7 owner reports 7 2012-Q2: 12 owner reports 12 2012-Q3: 13 owner reports 13 2012-Q4: 14 owner reports 14 2013-Q1: 11 owner reports 11 2013-Q2: 9 owner reports 9 2013-Q3: 9 owner reports 9 2013-Q4: 61 owner reports 61 2014-Q1: 87 owner reports 87 2014-Q2: 100 owner reports 100 2014-Q3: 18 owner reports 18 2014-Q4: 19 owner reports 19 2015-Q1: 31 owner reports 31 2015-Q2: 15 owner reports 15 2015-Q3: 20 owner reports 20 2015-Q4: 22 owner reports 22 2016-Q1: 26 owner reports 26 2016-Q2: 16 owner reports 16 2016-Q3: 19 owner reports 19 2016-Q4: 17 owner reports 17 2017-Q1: 27 owner reports 27 2017-Q2: 11 owner reports 11 2017-Q3: 10 owner reports 10 2017-Q4: 13 owner reports 13 2018-Q1: 14 owner reports 14 2018-Q2: 6 owner reports 6 2018-Q3: 13 owner reports 13 2018-Q4: 6 owner reports 6 2019-Q1: 11 owner reports 11 2019-Q2: 12 owner reports 12 2019-Q3: 16 owner reports 16 2019-Q4: 21 owner reports 21 2020-Q1: 9 owner reports 9 2020-Q2: 8 owner reports 8 2020-Q3: 12 owner reports 12 2020-Q4: 8 owner reports 8 2021-Q1: 8 owner reports 8 2021-Q2: 5 owner reports 5 2021-Q3: 4 owner reports 4 2021-Q4: 3 owner reports 3 2022-Q1: 1 owner reports 1 2022-Q2: 7 owner reports 7 2022-Q3: 8 owner reports 8 2022-Q4: 6 owner reports 6 2023-Q1: 7 owner reports 7 2023-Q2: 3 owner reports 3 2023-Q3: 3 owner reports 3 2023-Q4: 5 owner reports 5 2024-Q1: 4 owner reports 4 2024-Q2: 2 owner reports 2 2024-Q3: 1 owner reports 1 2024-Q4: 2 owner reports 2 2025-Q1: 3 owner reports 3 2025-Q2: 2 owner reports 2 2025-Q3: 2 owner reports 2 2025-Q4: 6 owner reports 6 2026-Q1: 10 owner reports 10 2026-Q2: 5 owner reports 5 2026-Q3: 4 owner reports 4 Owner reports Jul 2011 Jul 2026 Recall campaign 11V528000 ◆ Recall campaign 11V528000 Recall campaign 13E010000 ◆ Recall campaign 13E010000 Recall campaign 13V176000 ◆ Recall campaign 13V176000 Recall campaign 13V234000 ◆ Recall campaign 13V234000 Recall campaign 14V631000 ◆ Recall campaign 14V631000 Recall campaign 16V288000 ◆ Recall campaign 16V288000 Recall campaign 16V352000 ◆ Recall campaign 16V352000 Recall campaign 18V021000 ◆ Recall campaign 18V021000 Recall campaign 19V018000 ◆ Recall campaign 19V018000 Recall campaign 19V680000 ◆ Recall campaign 19V680000 Investigation DP14004 ● Investigation DP14004 Investigation PE15025 ● Investigation PE15025 Investigation EA15007 ● Investigation EA15007 Investigation EA19001 ● Investigation EA19001 Investigation PE19008 ● Investigation PE19008 Investigation EA21002 ● Investigation EA21002
  • Campaign 13V234000 was reported 629 days after the first earlier complaint mapped to its component.
  • Campaign 16V288000 was reported 1,423 days after the first earlier complaint mapped to its component.
  • Campaign 16V352000 was reported 1,436 days after the first earlier complaint mapped to its component.
  • Campaign 18V021000 was reported 2,031 days after the first earlier complaint mapped to its component.
  • Campaign 19V018000 was reported 2,402 days after the first earlier complaint mapped to its component.
  • Campaign 19V680000 was reported 1,673 days after the first earlier complaint mapped to its component.
View timeline records as a table
Date Record type Count Record identifier
2011-Q3 Owner reports 2
2011-Q4 Owner reports 3
2012-Q1 Owner reports 7
2012-Q2 Owner reports 12
2012-Q3 Owner reports 13
2012-Q4 Owner reports 14
2013-Q1 Owner reports 11
2013-Q2 Owner reports 9
2013-Q3 Owner reports 9
2013-Q4 Owner reports 61
2014-Q1 Owner reports 87
2014-Q2 Owner reports 100
2014-Q3 Owner reports 18
2014-Q4 Owner reports 19
2015-Q1 Owner reports 31
2015-Q2 Owner reports 15
2015-Q3 Owner reports 20
2015-Q4 Owner reports 22
2016-Q1 Owner reports 26
2016-Q2 Owner reports 16
2016-Q3 Owner reports 19
2016-Q4 Owner reports 17
2017-Q1 Owner reports 27
2017-Q2 Owner reports 11
2017-Q3 Owner reports 10
2017-Q4 Owner reports 13
2018-Q1 Owner reports 14
2018-Q2 Owner reports 6
2018-Q3 Owner reports 13
2018-Q4 Owner reports 6
2019-Q1 Owner reports 11
2019-Q2 Owner reports 12
2019-Q3 Owner reports 16
2019-Q4 Owner reports 21
2020-Q1 Owner reports 9
2020-Q2 Owner reports 8
2020-Q3 Owner reports 12
2020-Q4 Owner reports 8
2021-Q1 Owner reports 8
2021-Q2 Owner reports 5
2021-Q3 Owner reports 4
2021-Q4 Owner reports 3
2022-Q1 Owner reports 1
2022-Q2 Owner reports 7
2022-Q3 Owner reports 8
2022-Q4 Owner reports 6
2023-Q1 Owner reports 7
2023-Q2 Owner reports 3
2023-Q3 Owner reports 3
2023-Q4 Owner reports 5
2024-Q1 Owner reports 4
2024-Q2 Owner reports 2
2024-Q3 Owner reports 1
2024-Q4 Owner reports 2
2025-Q1 Owner reports 3
2025-Q2 Owner reports 2
2025-Q3 Owner reports 2
2025-Q4 Owner reports 6
2026-Q1 Owner reports 10
2026-Q2 Owner reports 5
2026-Q3 Owner reports 4
Recall campaign 1 11V528000
Recall campaign 1 13E010000
Recall campaign 1 13V176000
Recall campaign 1 13V234000
Recall campaign 1 14V631000
Recall campaign 1 16V288000
Recall campaign 1 16V352000
Recall campaign 1 18V021000
Recall campaign 1 19V018000
Recall campaign 1 19V680000
Defect investigation 1 DP14004
Defect investigation 1 PE15025
Defect investigation 1 EA15007
Defect investigation 1 EA19001
Defect investigation 1 PE19008
Defect investigation 1 EA21002
NHTSA Safety Recalls Snapshot 2026-08-22 Open source record Read our complete data methodology →

Safety Recalls (10)

Official safety recall campaigns filed with NHTSA

  1. Manufacturer action

    Recall campaign 11V528000

    Report date
    Component:
    AIR BAGS
    Consequence:
    A BROKEN ELECTRICAL CIRCUIT IN THE AIRBAG CLOCKSPRING WIRING ASSEMBLY CAN LEAD TO NON-DEPLOYMENT OF THE DRIVER FRONTAL AIRBAG AND WILL NOT BE ABLE TO PROPERLY PROTECT THE DRIVER IN THE EVENT OF A CRASH, INCREASING THE RISK OF INJURIES.
    Remedy:
    CHRYSLER WILL NOTIFY OWNERS AND REMEDY THE VEHICLES AS NECESSARY FREE OF CHARGE. CHRYSLER WILL MAIL TO OWNERS AN INTERIM NOTIFICATION DURING MARCH 2012. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
    View authoritative NHTSA record →

  2. Manufacturer action

    Recall campaign 13E010000

    Report date
    Component:
    Not available in the source record
    Consequence:
    If the liner shifts forward it may impede the operation of the accelerator and possibly lead to unintended acceleration, which may increase the risk of a crash.
    Remedy:
    Quadratec will notify owners and either exchange the liners or provide them with a hook guard kit to help secure the driver-side mat, free of charge. The recall began on April 4, 2013. Owners may contact Quadratec at 1-800-463-2998 or info@quadratec.com.
    View authoritative NHTSA record →

  3. Manufacturer action

    Recall campaign 13V176000

    Report date
    Component:
    Not available in the source record
    Consequence:
    In the event of a crash necessitating airbag deployment, a broken electrical circuit in the airbag clockspring wiring assembly can lead to non-deployment of the driver-side frontal airbag and will not be able to properly protect the driver, increasing the risk of injuries.
    Remedy:
    Chrysler will notify owners, and dealers will replace the clockspring and add a steering wheel dust shield, free of charge. The recall began on June 10, 2013. Owners may contact Chrysler at 1-800-247-9753. This recall supercedes NHTSA recall 11V-528. Chrysler's recall campaign number is M31.
    View authoritative NHTSA record →

  4. Manufacturer action

    Recall campaign 13V234000

    Report date
    Component:
    POWER TRAIN
    Consequence:
    A loss of transmission fluid may result in a loss of transmission function which may increase the risk of a crash.
    Remedy:
    Chrysler will notify owners, and dealers will replace the power steering return tube assembly, free of charge. The recall began on September 23, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N28.
    View authoritative NHTSA record →

  5. Manufacturer action

    Recall campaign 14V631000

    Report date
    Component:
    Not available in the source record
    Consequence:
    An electrical short increases the risk of a fire.
    Remedy:
    Chrysler will notify owners, and dealers will move the exterior mirror power feed to a separate connector, free of charge. Chrysler issued an interim notification to owners on December 8, 2014. The recall began on March 3, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P61.
    View authoritative NHTSA record →

  6. Manufacturer action

    Recall campaign 16V288000

    Report date
    Component:
    AIR BAGS
    Consequence:
    Failure of the air bag circuit may prevent the driver's frontal air bag from deploying in the event of a crash, increasing the risk of injury.
    Remedy:
    Chrysler will notify owners, and dealers will replace the clockspring, wheel back cover, and column shroud, free of charge. The recall began on August 11, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S40.
    View authoritative NHTSA record →

  7. Manufacturer action

    Recall campaign 16V352000

    Report date
    Component:
    AIR BAGS
    Consequence:
    These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. These inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling. An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
    Remedy:
    Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify the Chrysler, Dodge, Jeep and RAM owners. Mitsubishi owners will be notified by their company. Dealers will replace the passenger frontal air bag inflator, free of charge. The recall began on March 27, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S43. Note: This recall supersedes recall 14V-7700.
    View authoritative NHTSA record →

  8. Manufacturer action

    Recall campaign 18V021000

    Report date
    Component:
    AIR BAGS
    Consequence:
    An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
    Remedy:
    Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 28, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U03.
    View authoritative NHTSA record →

  9. Manufacturer action

    Recall campaign 19V018000

    Report date
    Component:
    AIR BAGS
    Consequence:
    In the event of a crash necessitating deployment of the passenger's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
    Remedy:
    Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 4, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V01.
    View authoritative NHTSA record →

  10. Manufacturer action

    Recall campaign 19V680000

    Report date
    Component:
    SEAT BELTS
    Consequence:
    A separated or severed seat belt buckle strap will result in an inoperable seat belt, increasing the risk of injury in the event of a crash.
    Remedy:
    FCA US will notify owners, and dealers will replace the driver's seat belt buckle, free of charge. Interim notices informing owners of the safety risk were mailed November 19, 2019. Owners will received a second letter and the recall began March 26, 2020. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is VA6.
    View authoritative NHTSA record →
NHTSA Consumer Complaints Snapshot 2026-08-22 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Complaint Narrative Explorer

Verbatim owner-reported defect narratives from NHTSA public records

Data: NHTSA Office of Defects Investigation · snapshot 2026-08-22
Safety incident filters
Showing 0 of 829 complaints · page 1 of 34

No complaints match the current filters.
EPA Fuel Economy Database Snapshot 2026-08-21 Open source record Read our complete data methodology →

Estimated Ownership Cost

EPA fuel economy ratings and annual operating cost estimates

Data: US EPA Fuel Economy Guide · snapshot 2026-08-21
Supported range: 1,000–60,000 miles per year
Supported range: $1.50–$10.00 per gallon
55% city45% highway
Estimate unavailable

EPA fuel-economy data is unavailable for this vehicle.

No estimate is shown when required EPA values are unavailable.

 Open Ownership Cost Calculator →

Adjacent Model Years

Immediate preceding and succeeding model year records

NHTSA Consumer Complaints Snapshot 2026-08-22 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Methodology & Data Integrity

Data sourced from NHTSA Office of Defects Investigation. Snapshot date: 2026-08-22.

Read our complete data methodology → Sources