2011 JEEP WRANGLER — Owner-Reported Problems

NHTSA Office of Defects Investigation Snapshot 2026-08-22 479 complaints · 11 recalls
Most-reported system: AIR BAGS (104 complaints · 21.7%)
Safety signals:
  • Crashes 13
  • Fires 20
  • Injuries 13
  • Deaths 0
Compare with 2010 →
NHTSA Consumer Complaints Snapshot 2026-08-22 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Component Problem Distribution

Share of owner complaints filed for each vehicle system (unaffected by sales volume)

Component Problem Distribution AIR BAGS appears in 104 of 479 owner complaints (21.7%) in this vehicle snapshot. AIR BAGS: 104 complaints, 21.7% of reports AIR BAGS 104 · 21.7% · 3 crash reports FUEL SYSTEM: 91 complaints, 19.0% of reports FUEL SYSTEM 91 · 19.0% · 3 fire reports ELECTRICAL SYSTEM: 43 complaints, 9.0% of reports ELECTRICAL SYSTEM 43 · 9.0% · 1 crash reports 4 fire reports POWER TRAIN: 36 complaints, 7.5% of reports POWER TRAIN 36 · 7.5% · 1 crash reports 3 fire reports STEERING: 30 complaints, 6.3% of reports STEERING 30 · 6.3% · 4 crash reports ENGINE: 27 complaints, 5.6% of reports ENGINE 27 · 5.6% · 2 fire reports SUSPENSION: 24 complaints, 5.0% of reports SUSPENSION 24 · 5.0% SERVICE BRAKES: 19 complaints, 4.0% of reports SERVICE BRAKES 19 · 4.0% · 1 crash reports STRUCTURE: 17 complaints, 3.6% of reports STRUCTURE 17 · 3.6% UNKNOWN OR OTHER: 81 complaints, 16.9% of reports UNKNOWN OR OTHER 81 · 16.9% · 2 crash reports 8 fire reports 0% 25% 50% 75% 100%

UNKNOWN OR OTHER is an NHTSA classification artifact and is always listed last.

View component data as a table
System / Component Complaints Share of Reports Safety Reports (Crashes / Fires)
AIR BAGS 104 21.7% 3 crashes · 0 fires
FUEL SYSTEM 91 19.0% 0 crashes · 3 fires
ELECTRICAL SYSTEM 43 9.0% 1 crashes · 4 fires
POWER TRAIN 36 7.5% 1 crashes · 3 fires
STEERING 30 6.3% 4 crashes · 0 fires
ENGINE 27 5.6% 0 crashes · 2 fires
SUSPENSION 24 5.0% 0 crashes · 0 fires
SERVICE BRAKES 19 4.0% 1 crashes · 0 fires
STRUCTURE 17 3.6% 0 crashes · 0 fires
UNKNOWN OR OTHER 81 16.9% 2 crashes · 8 fires
NHTSA Consumer Complaints, NHTSA Safety Recalls, and NHTSA Defect Investigations Snapshot 2026-08-22 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Problem & Recall Timeline

Observed complaint volume and manufacturer recall actions over time

Problem & Recall Timeline Owner reports in this snapshot begin in Oct 2010; the first recall shown was reported in Mar 2011. 2010-Q4: 2 owner reports 2 2011-Q1: 7 owner reports 7 2011-Q2: 1 owner reports 1 2011-Q3: 4 owner reports 4 2011-Q4: 12 owner reports 12 2012-Q1: 5 owner reports 5 2012-Q2: 12 owner reports 12 2012-Q3: 5 owner reports 5 2012-Q4: 6 owner reports 6 2013-Q1: 8 owner reports 8 2013-Q2: 8 owner reports 8 2013-Q3: 4 owner reports 4 2013-Q4: 8 owner reports 8 2014-Q1: 5 owner reports 5 2014-Q2: 8 owner reports 8 2014-Q3: 8 owner reports 8 2014-Q4: 14 owner reports 14 2015-Q1: 40 owner reports 40 2015-Q2: 15 owner reports 15 2015-Q3: 11 owner reports 11 2015-Q4: 12 owner reports 12 2016-Q1: 16 owner reports 16 2016-Q2: 22 owner reports 22 2016-Q3: 21 owner reports 21 2016-Q4: 17 owner reports 17 2017-Q1: 20 owner reports 20 2017-Q2: 8 owner reports 8 2017-Q3: 10 owner reports 10 2017-Q4: 5 owner reports 5 2018-Q1: 8 owner reports 8 2018-Q2: 12 owner reports 12 2018-Q3: 7 owner reports 7 2018-Q4: 9 owner reports 9 2019-Q1: 13 owner reports 13 2019-Q2: 13 owner reports 13 2019-Q3: 9 owner reports 9 2019-Q4: 4 owner reports 4 2020-Q1: 12 owner reports 12 2020-Q2: 6 owner reports 6 2020-Q3: 3 owner reports 3 2020-Q4: 3 owner reports 3 2021-Q1: 8 owner reports 8 2021-Q2: 2 owner reports 2 2021-Q3: 3 owner reports 3 2021-Q4: 2 owner reports 2 2022-Q1: 2 owner reports 2 2022-Q3: 3 owner reports 3 2022-Q4: 1 owner reports 1 2023-Q1: 1 owner reports 1 2023-Q2: 6 owner reports 6 2023-Q3: 2 owner reports 2 2023-Q4: 8 owner reports 8 2024-Q1: 3 owner reports 3 2024-Q2: 1 owner reports 1 2024-Q3: 2 owner reports 2 2024-Q4: 4 owner reports 4 2025-Q1: 1 owner reports 1 2025-Q2: 1 owner reports 1 2025-Q3: 4 owner reports 4 2025-Q4: 2 owner reports 2 2026-Q1: 4 owner reports 4 2026-Q2: 3 owner reports 3 2026-Q3: 3 owner reports 3 Owner reports Oct 2010 Jul 2026 Recall campaign 11V145000 ◆ Recall campaign 11V145000 Recall campaign 11V315000 ◆ Recall campaign 11V315000 Recall campaign 11V528000 ◆ Recall campaign 11V528000 Recall campaign 13E010000 ◆ Recall campaign 13E010000 Recall campaign 13V176000 ◆ Recall campaign 13V176000 Recall campaign 14V631000 ◆ Recall campaign 14V631000 Recall campaign 16V288000 ◆ Recall campaign 16V288000 Recall campaign 16V352000 ◆ Recall campaign 16V352000 Recall campaign 18V021000 ◆ Recall campaign 18V021000 Recall campaign 19V018000 ◆ Recall campaign 19V018000 Recall campaign 19V680000 ◆ Recall campaign 19V680000 Investigation DP14004 ● Investigation DP14004 Investigation PE15025 ● Investigation PE15025 Investigation EA15007 ● Investigation EA15007 Investigation EA19001 ● Investigation EA19001 Investigation PE19008 ● Investigation PE19008 Investigation EA21002 ● Investigation EA21002
  • Campaign 11V145000 was reported 70 days after the first earlier complaint mapped to its component.
  • Campaign 11V315000 was reported 114 days after the first earlier complaint mapped to its component.
  • Campaign 11V528000 was reported 223 days after the first earlier complaint mapped to its component.
  • Campaign 16V288000 was reported 1,875 days after the first earlier complaint mapped to its component.
  • Campaign 16V352000 was reported 1,888 days after the first earlier complaint mapped to its component.
  • Campaign 18V021000 was reported 2,483 days after the first earlier complaint mapped to its component.
  • Campaign 19V018000 was reported 2,854 days after the first earlier complaint mapped to its component.
  • Campaign 19V680000 was reported 2,437 days after the first earlier complaint mapped to its component.
View timeline records as a table
Date Record type Count Record identifier
2010-Q4 Owner reports 2
2011-Q1 Owner reports 7
2011-Q2 Owner reports 1
2011-Q3 Owner reports 4
2011-Q4 Owner reports 12
2012-Q1 Owner reports 5
2012-Q2 Owner reports 12
2012-Q3 Owner reports 5
2012-Q4 Owner reports 6
2013-Q1 Owner reports 8
2013-Q2 Owner reports 8
2013-Q3 Owner reports 4
2013-Q4 Owner reports 8
2014-Q1 Owner reports 5
2014-Q2 Owner reports 8
2014-Q3 Owner reports 8
2014-Q4 Owner reports 14
2015-Q1 Owner reports 40
2015-Q2 Owner reports 15
2015-Q3 Owner reports 11
2015-Q4 Owner reports 12
2016-Q1 Owner reports 16
2016-Q2 Owner reports 22
2016-Q3 Owner reports 21
2016-Q4 Owner reports 17
2017-Q1 Owner reports 20
2017-Q2 Owner reports 8
2017-Q3 Owner reports 10
2017-Q4 Owner reports 5
2018-Q1 Owner reports 8
2018-Q2 Owner reports 12
2018-Q3 Owner reports 7
2018-Q4 Owner reports 9
2019-Q1 Owner reports 13
2019-Q2 Owner reports 13
2019-Q3 Owner reports 9
2019-Q4 Owner reports 4
2020-Q1 Owner reports 12
2020-Q2 Owner reports 6
2020-Q3 Owner reports 3
2020-Q4 Owner reports 3
2021-Q1 Owner reports 8
2021-Q2 Owner reports 2
2021-Q3 Owner reports 3
2021-Q4 Owner reports 2
2022-Q1 Owner reports 2
2022-Q3 Owner reports 3
2022-Q4 Owner reports 1
2023-Q1 Owner reports 1
2023-Q2 Owner reports 6
2023-Q3 Owner reports 2
2023-Q4 Owner reports 8
2024-Q1 Owner reports 3
2024-Q2 Owner reports 1
2024-Q3 Owner reports 2
2024-Q4 Owner reports 4
2025-Q1 Owner reports 1
2025-Q2 Owner reports 1
2025-Q3 Owner reports 4
2025-Q4 Owner reports 2
2026-Q1 Owner reports 4
2026-Q2 Owner reports 3
2026-Q3 Owner reports 3
Recall campaign 1 11V145000
Recall campaign 1 11V315000
Recall campaign 1 11V528000
Recall campaign 1 13E010000
Recall campaign 1 13V176000
Recall campaign 1 14V631000
Recall campaign 1 16V288000
Recall campaign 1 16V352000
Recall campaign 1 18V021000
Recall campaign 1 19V018000
Recall campaign 1 19V680000
Defect investigation 1 DP14004
Defect investigation 1 PE15025
Defect investigation 1 EA15007
Defect investigation 1 EA19001
Defect investigation 1 PE19008
Defect investigation 1 EA21002
NHTSA Safety Recalls Snapshot 2026-08-22 Open source record Read our complete data methodology →

Safety Recalls (11)

Official safety recall campaigns filed with NHTSA

  1. Manufacturer action

    Recall campaign 11V145000

    Report date
    Component:
    POWER TRAIN
    Consequence:
    THIS COULD RESULT IN NOISE, OR ULTIMATELY, DEGRADATION IN STEERING AND HANDLING CHARACTERISTICS WHICH COULD LEAD TO LOSS OF DIRECTIONAL CONTROL OF THE VEHICLE INCREASING THE RISK OF A CRASH.
    Remedy:
    DEALERS WILL RE-TORQUE ALL NINETEEN FASTENERS TO THE MAXIMUM RESIDUAL TORQUE VALUES. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 24, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
    View authoritative NHTSA record →

  2. Manufacturer action

    Recall campaign 11V315000

    Report date
    Component:
    STEERING
    Consequence:
    A MISSING OR INCORRECTLY INSTALLED RIVET COULD COMPROMISE THE ABILITY OF THE STEERING COLUMN TO SUPPORT THE OCCUPANT LOADS IN THE EVENT OF A FRONTAL CRASH, DECREASING THE EFFECTIVENESS OF THE FRONTAL IMPACT SAFETY SYSTEM. AS A RESULT, THE CONDITION MAY INCREASE THE POTENTIAL FOR INJURY IN A FRONTAL CRASH.
    Remedy:
    DEALERS WILL INSPECT FOR RIVET PRESENCE AND ALIGNMENT AND REPAIR THE STEERING COLUMN PIVOT AS REQUIRED, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 4, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
    View authoritative NHTSA record →

  3. Manufacturer action

    Recall campaign 11V528000

    Report date
    Component:
    AIR BAGS
    Consequence:
    A BROKEN ELECTRICAL CIRCUIT IN THE AIRBAG CLOCKSPRING WIRING ASSEMBLY CAN LEAD TO NON-DEPLOYMENT OF THE DRIVER FRONTAL AIRBAG AND WILL NOT BE ABLE TO PROPERLY PROTECT THE DRIVER IN THE EVENT OF A CRASH, INCREASING THE RISK OF INJURIES.
    Remedy:
    CHRYSLER WILL NOTIFY OWNERS AND REMEDY THE VEHICLES AS NECESSARY FREE OF CHARGE. CHRYSLER WILL MAIL TO OWNERS AN INTERIM NOTIFICATION DURING MARCH 2012. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
    View authoritative NHTSA record →

  4. Manufacturer action

    Recall campaign 13E010000

    Report date
    Component:
    Not available in the source record
    Consequence:
    If the liner shifts forward it may impede the operation of the accelerator and possibly lead to unintended acceleration, which may increase the risk of a crash.
    Remedy:
    Quadratec will notify owners and either exchange the liners or provide them with a hook guard kit to help secure the driver-side mat, free of charge. The recall began on April 4, 2013. Owners may contact Quadratec at 1-800-463-2998 or info@quadratec.com.
    View authoritative NHTSA record →

  5. Manufacturer action

    Recall campaign 13V176000

    Report date
    Component:
    Not available in the source record
    Consequence:
    In the event of a crash necessitating airbag deployment, a broken electrical circuit in the airbag clockspring wiring assembly can lead to non-deployment of the driver-side frontal airbag and will not be able to properly protect the driver, increasing the risk of injuries.
    Remedy:
    Chrysler will notify owners, and dealers will replace the clockspring and add a steering wheel dust shield, free of charge. The recall began on June 10, 2013. Owners may contact Chrysler at 1-800-247-9753. This recall supercedes NHTSA recall 11V-528. Chrysler's recall campaign number is M31.
    View authoritative NHTSA record →

  6. Manufacturer action

    Recall campaign 14V631000

    Report date
    Component:
    Not available in the source record
    Consequence:
    An electrical short increases the risk of a fire.
    Remedy:
    Chrysler will notify owners, and dealers will move the exterior mirror power feed to a separate connector, free of charge. Chrysler issued an interim notification to owners on December 8, 2014. The recall began on March 3, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P61.
    View authoritative NHTSA record →

  7. Manufacturer action

    Recall campaign 16V288000

    Report date
    Component:
    AIR BAGS
    Consequence:
    Failure of the air bag circuit may prevent the driver's frontal air bag from deploying in the event of a crash, increasing the risk of injury.
    Remedy:
    Chrysler will notify owners, and dealers will replace the clockspring, wheel back cover, and column shroud, free of charge. The recall began on August 11, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S40.
    View authoritative NHTSA record →

  8. Manufacturer action

    Recall campaign 16V352000

    Report date
    Component:
    AIR BAGS
    Consequence:
    These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. These inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling. An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
    Remedy:
    Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify the Chrysler, Dodge, Jeep and RAM owners. Mitsubishi owners will be notified by their company. Dealers will replace the passenger frontal air bag inflator, free of charge. The recall began on March 27, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S43. Note: This recall supersedes recall 14V-7700.
    View authoritative NHTSA record →

  9. Manufacturer action

    Recall campaign 18V021000

    Report date
    Component:
    AIR BAGS
    Consequence:
    An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
    Remedy:
    Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 28, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U03.
    View authoritative NHTSA record →

  10. Manufacturer action

    Recall campaign 19V018000

    Report date
    Component:
    AIR BAGS
    Consequence:
    In the event of a crash necessitating deployment of the passenger's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
    Remedy:
    Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 4, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V01.
    View authoritative NHTSA record →

  11. Manufacturer action

    Recall campaign 19V680000

    Report date
    Component:
    SEAT BELTS
    Consequence:
    A separated or severed seat belt buckle strap will result in an inoperable seat belt, increasing the risk of injury in the event of a crash.
    Remedy:
    FCA US will notify owners, and dealers will replace the driver's seat belt buckle, free of charge. Interim notices informing owners of the safety risk were mailed November 19, 2019. Owners will received a second letter and the recall began March 26, 2020. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is VA6.
    View authoritative NHTSA record →
NHTSA Consumer Complaints Snapshot 2026-08-22 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Complaint Narrative Explorer

Verbatim owner-reported defect narratives from NHTSA public records

Data: NHTSA Office of Defects Investigation · snapshot 2026-08-22
Safety incident filters
Showing 0 of 479 complaints · page 1 of 20

No complaints match the current filters.
EPA Fuel Economy Database Snapshot 2026-08-21 Open source record Read our complete data methodology →

Estimated Ownership Cost

EPA fuel economy ratings and annual operating cost estimates

Data: US EPA Fuel Economy Guide · snapshot 2026-08-21
Supported range: 1,000–60,000 miles per year
Supported range: $1.50–$10.00 per gallon
55% city45% highway
Estimate unavailable

EPA fuel-economy data is unavailable for this vehicle.

No estimate is shown when required EPA values are unavailable.

 Open Ownership Cost Calculator →

Adjacent Model Years

Immediate preceding and succeeding model year records

NHTSA Consumer Complaints Snapshot 2026-08-22 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Methodology & Data Integrity

Data sourced from NHTSA Office of Defects Investigation. Snapshot date: 2026-08-22.

Read our complete data methodology → Sources