2009 MERCEDES BENZ E350 — Owner-Reported Problems
Verdict & Safety Summary
- Crashes 2
- Fires 4
- Injuries 5
- Deaths 0
Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.
Component Problem Distribution
Share of owner complaints filed for each vehicle system (unaffected by sales volume)
UNKNOWN OR OTHER is an NHTSA classification artifact and is always listed last.
View component data as a table
| System / Component | Complaints | Share of Reports | Safety Reports (Crashes / Fires) |
|---|---|---|---|
| FUEL SYSTEM | 33 | 51.6% | 1 crashes · 0 fires |
| ENGINE | 4 | 6.3% | 0 crashes · 0 fires |
| AIR BAGS | 3 | 4.7% | 0 crashes · 0 fires |
| SEAT BELTS | 3 | 4.7% | 1 crashes · 0 fires |
| STRUCTURE | 3 | 4.7% | 0 crashes · 0 fires |
| SUSPENSION | 3 | 4.7% | 0 crashes · 0 fires |
| ELECTRICAL SYSTEM | 2 | 3.1% | 0 crashes · 0 fires |
| VISIBILITY | 2 | 3.1% | 0 crashes · 0 fires |
| WHEELS | 2 | 3.1% | 0 crashes · 0 fires |
| UNKNOWN OR OTHER | 16 | 25.0% | 0 crashes · 4 fires |
Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.
Problem & Recall Timeline
Observed complaint volume and manufacturer recall actions over time
- Campaign 22V954000 was reported 1,038 days after the first earlier complaint mapped to its component.
- Campaign 24V874000 was reported 1,735 days after the first earlier complaint mapped to its component.
View timeline records as a table
| Date | Record type | Count | Record identifier |
|---|---|---|---|
| 2010-Q1 | Owner reports | 1 | |
| 2010-Q4 | Owner reports | 2 | |
| 2012-Q1 | Owner reports | 1 | |
| 2012-Q2 | Owner reports | 1 | |
| 2013-Q1 | Owner reports | 1 | |
| 2013-Q2 | Owner reports | 1 | |
| 2013-Q3 | Owner reports | 1 | |
| 2013-Q4 | Owner reports | 1 | |
| 2014-Q1 | Owner reports | 1 | |
| 2014-Q3 | Owner reports | 1 | |
| 2014-Q4 | Owner reports | 1 | |
| 2015-Q2 | Owner reports | 3 | |
| 2015-Q3 | Owner reports | 3 | |
| 2015-Q4 | Owner reports | 3 | |
| 2016-Q1 | Owner reports | 1 | |
| 2016-Q2 | Owner reports | 3 | |
| 2016-Q3 | Owner reports | 1 | |
| 2016-Q4 | Owner reports | 1 | |
| 2017-Q1 | Owner reports | 2 | |
| 2017-Q3 | Owner reports | 1 | |
| 2017-Q4 | Owner reports | 1 | |
| 2018-Q2 | Owner reports | 3 | |
| 2018-Q4 | Owner reports | 2 | |
| 2019-Q1 | Owner reports | 2 | |
| 2019-Q4 | Owner reports | 2 | |
| 2020-Q1 | Owner reports | 5 | |
| 2020-Q2 | Owner reports | 1 | |
| 2020-Q3 | Owner reports | 3 | |
| 2020-Q4 | Owner reports | 1 | |
| 2021-Q1 | Owner reports | 7 | |
| 2021-Q4 | Owner reports | 1 | |
| 2022-Q1 | Owner reports | 2 | |
| 2022-Q2 | Owner reports | 1 | |
| 2022-Q3 | Owner reports | 1 | |
| 2022-Q4 | Owner reports | 1 | |
| 2026-Q1 | Owner reports | 1 | |
| Recall campaign | 1 | 12V264000 | |
| Recall campaign | 1 | 19V918000 | |
| Recall campaign | 1 | 22V954000 | |
| Recall campaign | 1 | 24V874000 |
Safety Recalls (4)
Official safety recall campaigns filed with NHTSA
-
Manufacturer action
Recall campaign 12V264000
- Report date
- Component:
- SUSPENSION
- Consequence:
- IF THIS OCCURS, THE DRIVER MAY HAVE REDUCED VEHICLE CONTROL, INCREASING THE RISK OF A CRASH.
- Remedy:
- MERCEDES-BENZ WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE ALL THE CONNECTING RODS, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 7, 2012. OWNERS MAY CONTACT MERCEDES-BENZ AT 1-800-367-6372.
-
Manufacturer action
Recall campaign 19V918000
- Report date
- Component:
- VISIBILITY
- Consequence:
- A detached glass panel can separate from the vehicle and become a road hazard, increasing the risk of a crash.
- Remedy:
- MBUSA will notify owners, and dealers will inspect the glass panel bonding and replace the sliding roof, as necessary, free of charge. The recall began July 10, 2020. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2020040011.
-
Manufacturer action
Recall campaign 22V954000
- Report date
- Component:
- VISIBILITY
- Consequence:
- A detached sunroof panel may become a road hazard, increasing the risk of a crash.
- Remedy:
- Dealers will inspect and replace the sunroof panel as necessary free of charge. Owner notification letters were mailed February 3, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. This recall expands NHTSA recall number 19V-918. MBUSA's numbers for this recall are 2023010004, 2023010005, and 2023010006.
-
Manufacturer action
Recall campaign 24V874000
- Report date
- Component:
- VISIBILITY
- Consequence:
- A detached sunroof panel can become a road hazard, increasing the risk of a crash.
- Remedy:
- Dealers will inspect and replace the sunroof panel as necessary, free of charge. Owner notification letters were mailed January 10, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of previous NHTSA recall number 22V-954. MBUSA's number for this recall is 2024120001/2/3.
Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.
Complaint Narrative Explorer
Verbatim owner-reported defect narratives from NHTSA public records
No complaints match the current filters.
Estimated Ownership Cost
EPA fuel economy ratings and annual operating cost estimates
Adjacent Model Years
Immediate preceding and succeeding model year records
Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.
Methodology & Data Integrity
Data sourced from NHTSA Office of Defects Investigation. Snapshot date: 2026-08-21.