2010 MERCEDES BENZ E350 — Owner-Reported Problems

NHTSA Office of Defects Investigation Snapshot 2026-08-22 181 complaints · 4 recalls
Most-reported system: AIR BAGS (65 complaints · 35.9%)
Safety signals:
  • Crashes 9
  • Fires 0
  • Injuries 6
  • Deaths 0
Compare with 2009 →
NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Component Problem Distribution

Share of owner complaints filed for each vehicle system (unaffected by sales volume)

Component Problem Distribution AIR BAGS appears in 65 of 181 owner complaints (35.9%) in this vehicle snapshot. AIR BAGS: 65 complaints, 35.9% of reports AIR BAGS 65 · 35.9% · 2 crash reports FUEL SYSTEM: 19 complaints, 10.5% of reports FUEL SYSTEM 19 · 10.5% POWER TRAIN: 13 complaints, 7.2% of reports POWER TRAIN 13 · 7.2% · 1 crash reports SERVICE BRAKES: 12 complaints, 6.6% of reports SERVICE BRAKES 12 · 6.6% · 1 crash reports SUSPENSION: 10 complaints, 5.5% of reports SUSPENSION 10 · 5.5% ENGINE: 9 complaints, 5.0% of reports ENGINE 9 · 5.0% · 1 crash reports ELECTRICAL SYSTEM: 8 complaints, 4.4% of reports ELECTRICAL SYSTEM 8 · 4.4% · 1 crash reports STEERING: 5 complaints, 2.8% of reports STEERING 5 · 2.8% STRUCTURE: 5 complaints, 2.8% of reports STRUCTURE 5 · 2.8% UNKNOWN OR OTHER: 42 complaints, 23.2% of reports UNKNOWN OR OTHER 42 · 23.2% · 2 crash reports 0% 25% 50% 75% 100%

UNKNOWN OR OTHER is an NHTSA classification artifact and is always listed last.

View component data as a table
System / Component Complaints Share of Reports Safety Reports (Crashes / Fires)
AIR BAGS 65 35.9% 2 crashes · 0 fires
FUEL SYSTEM 19 10.5% 0 crashes · 0 fires
POWER TRAIN 13 7.2% 1 crashes · 0 fires
SERVICE BRAKES 12 6.6% 1 crashes · 0 fires
SUSPENSION 10 5.5% 0 crashes · 0 fires
ENGINE 9 5.0% 1 crashes · 0 fires
ELECTRICAL SYSTEM 8 4.4% 1 crashes · 0 fires
STEERING 5 2.8% 0 crashes · 0 fires
STRUCTURE 5 2.8% 0 crashes · 0 fires
UNKNOWN OR OTHER 42 23.2% 2 crashes · 0 fires
NHTSA Consumer Complaints, NHTSA Safety Recalls, and NHTSA Defect Investigations Snapshot 2026-08-22 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Problem & Recall Timeline

Observed complaint volume and manufacturer recall actions over time

Problem & Recall Timeline Owner reports in this snapshot begin in Oct 2009; the first recall shown was reported in Feb 2016. 2009-Q4: 3 owner reports 3 2010-Q3: 5 owner reports 5 2010-Q4: 2 owner reports 2 2011-Q4: 2 owner reports 2 2012-Q4: 1 owner reports 1 2013-Q4: 1 owner reports 1 2014-Q2: 2 owner reports 2 2014-Q3: 3 owner reports 3 2014-Q4: 2 owner reports 2 2015-Q1: 2 owner reports 2 2015-Q2: 1 owner reports 1 2015-Q3: 2 owner reports 2 2016-Q1: 2 owner reports 2 2016-Q2: 2 owner reports 2 2016-Q3: 6 owner reports 6 2016-Q4: 1 owner reports 1 2017-Q1: 6 owner reports 6 2017-Q2: 3 owner reports 3 2017-Q3: 5 owner reports 5 2017-Q4: 32 owner reports 32 2018-Q1: 8 owner reports 8 2018-Q2: 8 owner reports 8 2018-Q3: 5 owner reports 5 2018-Q4: 6 owner reports 6 2019-Q1: 1 owner reports 1 2019-Q2: 6 owner reports 6 2019-Q3: 2 owner reports 2 2019-Q4: 4 owner reports 4 2020-Q2: 3 owner reports 3 2020-Q3: 3 owner reports 3 2020-Q4: 2 owner reports 2 2021-Q1: 4 owner reports 4 2021-Q2: 1 owner reports 1 2021-Q4: 1 owner reports 1 2022-Q1: 2 owner reports 2 2022-Q2: 3 owner reports 3 2022-Q3: 3 owner reports 3 2022-Q4: 4 owner reports 4 2023-Q1: 5 owner reports 5 2023-Q2: 2 owner reports 2 2023-Q3: 4 owner reports 4 2023-Q4: 3 owner reports 3 2024-Q1: 1 owner reports 1 2024-Q4: 2 owner reports 2 2025-Q1: 5 owner reports 5 2025-Q2: 2 owner reports 2 2025-Q3: 3 owner reports 3 2025-Q4: 2 owner reports 2 2026-Q1: 2 owner reports 2 2026-Q2: 1 owner reports 1 Owner reports Oct 2009 Apr 2026 Recall campaign 16V081000 ◆ Recall campaign 16V081000 Recall campaign 16V363000 ◆ Recall campaign 16V363000 Recall campaign 18V043000 ◆ Recall campaign 18V043000 Recall campaign 22V168000 ◆ Recall campaign 22V168000 Investigation DP20004 ● Investigation DP20004 Investigation EA21002 ● Investigation EA21002
  • Campaign 16V081000 was reported 466 days after the first earlier complaint mapped to its component.
  • Campaign 16V363000 was reported 571 days after the first earlier complaint mapped to its component.
  • Campaign 18V043000 was reported 1,165 days after the first earlier complaint mapped to its component.
  • Campaign 22V168000 was reported 4,550 days after the first earlier complaint mapped to its component.
View timeline records as a table
Date Record type Count Record identifier
2009-Q4 Owner reports 3
2010-Q3 Owner reports 5
2010-Q4 Owner reports 2
2011-Q4 Owner reports 2
2012-Q4 Owner reports 1
2013-Q4 Owner reports 1
2014-Q2 Owner reports 2
2014-Q3 Owner reports 3
2014-Q4 Owner reports 2
2015-Q1 Owner reports 2
2015-Q2 Owner reports 1
2015-Q3 Owner reports 2
2016-Q1 Owner reports 2
2016-Q2 Owner reports 2
2016-Q3 Owner reports 6
2016-Q4 Owner reports 1
2017-Q1 Owner reports 6
2017-Q2 Owner reports 3
2017-Q3 Owner reports 5
2017-Q4 Owner reports 32
2018-Q1 Owner reports 8
2018-Q2 Owner reports 8
2018-Q3 Owner reports 5
2018-Q4 Owner reports 6
2019-Q1 Owner reports 1
2019-Q2 Owner reports 6
2019-Q3 Owner reports 2
2019-Q4 Owner reports 4
2020-Q2 Owner reports 3
2020-Q3 Owner reports 3
2020-Q4 Owner reports 2
2021-Q1 Owner reports 4
2021-Q2 Owner reports 1
2021-Q4 Owner reports 1
2022-Q1 Owner reports 2
2022-Q2 Owner reports 3
2022-Q3 Owner reports 3
2022-Q4 Owner reports 4
2023-Q1 Owner reports 5
2023-Q2 Owner reports 2
2023-Q3 Owner reports 4
2023-Q4 Owner reports 3
2024-Q1 Owner reports 1
2024-Q4 Owner reports 2
2025-Q1 Owner reports 5
2025-Q2 Owner reports 2
2025-Q3 Owner reports 3
2025-Q4 Owner reports 2
2026-Q1 Owner reports 2
2026-Q2 Owner reports 1
Recall campaign 1 16V081000
Recall campaign 1 16V363000
Recall campaign 1 18V043000
Recall campaign 1 22V168000
Defect investigation 1 DP20004
Defect investigation 1 EA21002
NHTSA Safety Recalls Snapshot 2026-08-22 Open source record Read our complete data methodology →

Safety Recalls (4)

Official safety recall campaigns filed with NHTSA

  1. Manufacturer action

    Recall campaign 16V081000

    Report date
    Component:
    AIR BAGS
    Consequence:
    In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
    Remedy:
    MBUSA will their notify owners, and Fiat Chrysler will notify the affected Chrysler owners. Dealers for the respective brands will replace the driver's frontal air bag module, free of charge. This recall began November 2016. Mercedes-Benz owners may contact MBUSA customer service at 1-800-367-6372 and Chrysler owners may contact Fiat Chrysler customer service at 1-800-853-1403.
    View authoritative NHTSA record →

  2. Manufacturer action

    Recall campaign 16V363000

    Report date
    Component:
    AIR BAGS
    Consequence:
    An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
    Remedy:
    MBUSA will notify owners, and dealers will replace the passenger frontal air bag modules, free of charge. Owners were sent an interim notification October 2016. A second notice will be mailed when remedy parts are available. Owners may contact MBUSA customer service at 1-877-496-3691.
    View authoritative NHTSA record →

  3. Manufacturer action

    Recall campaign 18V043000

    Report date
    Component:
    AIR BAGS
    Consequence:
    An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
    Remedy:
    MBUSA will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. Mercedes issued an interim notification to owners on February 23, 2018. A second notice will be mailed when remedy parts are available. Owners may contact MBUSA customer service at 1-877-496-3691.
    View authoritative NHTSA record →

  4. Manufacturer action

    Recall campaign 22V168000

    Report date
    Component:
    ELECTRONIC STABILITY CONTROL (ESC)
    Consequence:
    Various system failures, such as loss of drive power, reduced exterior lighting, or loss of dynamic control functions including stability and traction control, can increase the risk of a crash.
    Remedy:
    Dealers will update the software configuration on the affected control units, free of charge. Owner notification letters were mailed May 3, 2022. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2022040003.
    View authoritative NHTSA record →
NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Complaint Narrative Explorer

Verbatim owner-reported defect narratives from NHTSA public records

Data: NHTSA Office of Defects Investigation · snapshot 2026-08-21
Safety incident filters
Showing 0 of 181 complaints · page 1 of 8

No complaints match the current filters.
EPA Fuel Economy Database Snapshot 2026-08-21 Open source record Read our complete data methodology →

Estimated Ownership Cost

EPA fuel economy ratings and annual operating cost estimates

Data: US EPA Fuel Economy Guide · snapshot 2026-08-21
Supported range: 1,000–60,000 miles per year
Supported range: $1.50–$10.00 per gallon
55% city45% highway
Estimate unavailable

EPA fuel-economy data is unavailable for this vehicle.

No estimate is shown when required EPA values are unavailable.

 Open Ownership Cost Calculator →

Adjacent Model Years

Immediate preceding and succeeding model year records

NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Methodology & Data Integrity

Data sourced from NHTSA Office of Defects Investigation. Snapshot date: 2026-08-21.

Read our complete data methodology → Sources