2015 MERCEDES BENZ E350 — Owner-Reported Problems
NHTSA Office of Defects Investigation Snapshot 2026-08-22 29 complaints · 6 recalls
Verdict & Safety Summary
Most-reported system: SERVICE BRAKES (3 complaints · 10.3%)
Safety signals:
- Crashes 1
- Fires 0
- Injuries 1
- Deaths 0
NHTSA Consumer Complaints Snapshot 2026-08-22 Open source record Read our complete data methodology →
Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.
Component Problem Distribution
Share of owner complaints filed for each vehicle system (unaffected by sales volume)
UNKNOWN OR OTHER is an NHTSA classification artifact and is always listed last.
View component data as a table
| System / Component | Complaints | Share of Reports | Safety Reports (Crashes / Fires) |
|---|---|---|---|
| SERVICE BRAKES | 3 | 10.3% | 0 crashes · 0 fires |
| STRUCTURE | 3 | 10.3% | 0 crashes · 0 fires |
| WHEELS | 3 | 10.3% | 0 crashes · 0 fires |
| AIR BAGS | 2 | 6.9% | 0 crashes · 0 fires |
| ELECTRICAL SYSTEM | 2 | 6.9% | 0 crashes · 0 fires |
| FUEL SYSTEM | 2 | 6.9% | 0 crashes · 0 fires |
| STEERING | 2 | 6.9% | 0 crashes · 0 fires |
| SUSPENSION | 2 | 6.9% | 0 crashes · 0 fires |
| VISIBILITY | 2 | 6.9% | 0 crashes · 0 fires |
| UNKNOWN OR OTHER | 11 | 37.9% | 1 crashes · 0 fires |
NHTSA Consumer Complaints, NHTSA Safety Recalls, and NHTSA Defect Investigations Snapshot 2026-08-22 Open source record Read our complete data methodology →
Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.
Problem & Recall Timeline
Observed complaint volume and manufacturer recall actions over time
- Campaign 16V899000 was reported 517 days after the first earlier complaint mapped to its component.
View timeline records as a table
| Date | Record type | Count | Record identifier |
|---|---|---|---|
| 2015-Q3 | Owner reports | 1 | |
| 2015-Q4 | Owner reports | 1 | |
| 2016-Q1 | Owner reports | 1 | |
| 2016-Q2 | Owner reports | 1 | |
| 2018-Q1 | Owner reports | 2 | |
| 2018-Q2 | Owner reports | 1 | |
| 2019-Q3 | Owner reports | 2 | |
| 2020-Q1 | Owner reports | 2 | |
| 2020-Q3 | Owner reports | 3 | |
| 2022-Q1 | Owner reports | 1 | |
| 2022-Q4 | Owner reports | 2 | |
| 2023-Q1 | Owner reports | 2 | |
| 2023-Q2 | Owner reports | 1 | |
| 2023-Q3 | Owner reports | 1 | |
| 2023-Q4 | Owner reports | 2 | |
| 2024-Q3 | Owner reports | 1 | |
| 2025-Q2 | Owner reports | 2 | |
| 2025-Q4 | Owner reports | 1 | |
| 2026-Q1 | Owner reports | 1 | |
| 2026-Q2 | Owner reports | 1 | |
| Recall campaign | 1 | 14V818000 | |
| Recall campaign | 1 | 15V088000 | |
| Recall campaign | 1 | 16V899000 | |
| Recall campaign | 1 | 17V177000 | |
| Recall campaign | 1 | 17V627000 | |
| Recall campaign | 1 | 19V787000 | |
| Defect investigation | 1 | DP20004 | |
| Defect investigation | 1 | EA21002 |
Safety Recalls (6)
Official safety recall campaigns filed with NHTSA
-
Manufacturer action
Recall campaign 14V818000
- Report date
- Component:
- SEAT BELTS
- Consequence:
- If the middle position double seat belt buckle assembly fails under load such as in a severe frontal crash, there is an increased risk of injury to the seat occupant.
- Remedy:
- MBUSA will notify owners, and dealers will replace the double seat belt buckle, free of charge. The recall began February 2, 2015. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2014120006.
-
Manufacturer action
Recall campaign 15V088000
- Report date
- Component:
- STRUCTURE
- Consequence:
- If the rubber seal falls into the engine compartment, it may contact parts of the exhaust system, increasing the risk of a fire.
- Remedy:
- MBUSA will notify owners, and dealers will attach four additional retaining clips to the rubber seal, free of charge. The recall began March 6, 2015. Owners may contact MBUSA customer service at 1-201-573-5339. MBUSA's number for this recall is 2015020001.
-
Manufacturer action
Recall campaign 16V899000
- Report date
- Component:
- STEERING
- Consequence:
- If the control unit pins lose connection, there would be a loss of electric power steering assist, increasing the risk of a crash. The increase in pin contact resistance can also increase the risk of a fire, even while the vehicle is parked and ignition is off.
- Remedy:
- MBUSA will notify owners, and dealers will replace the electric power steering control unit, free of charge. The recall began October 13, 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
-
Manufacturer action
Recall campaign 17V177000
- Report date
- Component:
- AIR BAGS
- Consequence:
- If the air bags do not deploy as intended in the event of a crash, there would be an increased risk of injury in the event of a crash.
- Remedy:
- MBUSA will notify owners, and dealers will update software in the affected control units, free of charge. The recall began April 21, 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
-
Manufacturer action
Recall campaign 17V627000
- Report date
- Component:
- AIR BAGS
- Consequence:
- If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.
- Remedy:
- MBUSA will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. The recall began in December 6, 2017. Owners may contact MBUSA customer service at 1-877-496-3691.
-
Manufacturer action
Recall campaign 19V787000
- Report date
- Component:
- Not available in the source record
- Consequence:
- An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
- Remedy:
- MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008.
NHTSA Consumer Complaints Snapshot 2026-08-22 Open source record Read our complete data methodology →
Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.
Complaint Narrative Explorer
Verbatim owner-reported defect narratives from NHTSA public records
Data: NHTSA Office of Defects Investigation · snapshot 2026-08-22
Showing 0 of 29 complaints · page 1 of 2
No complaints match the current filters.
EPA Fuel Economy Database Snapshot 2026-08-21 Open source record Read our complete data methodology →
Estimated Ownership Cost
EPA fuel economy ratings and annual operating cost estimates
Data: US EPA Fuel Economy Guide · snapshot 2026-08-21
Adjacent Model Years
Immediate preceding and succeeding model year records
NHTSA Consumer Complaints Snapshot 2026-08-22 Open source record Read our complete data methodology →
Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.
Methodology & Data Integrity
Data sourced from NHTSA Office of Defects Investigation. Snapshot date: 2026-08-22.