2017 RAM 2500 — Owner-Reported Problems

NHTSA Office of Defects Investigation Snapshot 2026-08-22 676 complaints · 12 recalls
Most-reported system: SERVICE BRAKES (308 complaints · 45.6%)
Safety signals:
  • Crashes 12
  • Fires 6
  • Injuries 10
  • Deaths 0
Compare with 2016 →
NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Component Problem Distribution

Share of owner complaints filed for each vehicle system (unaffected by sales volume)

Component Problem Distribution SERVICE BRAKES appears in 308 of 676 owner complaints (45.6%) in this vehicle snapshot. SERVICE BRAKES: 308 complaints, 45.6% of reports SERVICE BRAKES 308 · 45.6% · 6 crash reports ELECTRICAL SYSTEM: 65 complaints, 9.6% of reports ELECTRICAL SYSTEM 65 · 9.6% · 1 fire reports FORWARD COLLISION AVOIDANCE: 58 complaints, 8.6% of reports FORWARD COLLISION AVOIDANCE 58 · 8.6% VEHICLE SPEED CONTROL: 57 complaints, 8.4% of reports VEHICLE SPEED CONTROL 57 · 8.4% · 1 fire reports STEERING: 38 complaints, 5.6% of reports STEERING 38 · 5.6% · 2 crash reports ENGINE: 35 complaints, 5.2% of reports ENGINE 35 · 5.2% · 2 fire reports POWER TRAIN: 27 complaints, 4.0% of reports POWER TRAIN 27 · 4.0% · 2 crash reports 1 fire reports SUSPENSION: 14 complaints, 2.1% of reports SUSPENSION 14 · 2.1% WHEELS: 12 complaints, 1.8% of reports WHEELS 12 · 1.8% UNKNOWN OR OTHER: 199 complaints, 29.4% of reports UNKNOWN OR OTHER 199 · 29.4% · 2 crash reports 2 fire reports 0% 25% 50% 75% 100%

UNKNOWN OR OTHER is an NHTSA classification artifact and is always listed last.

View component data as a table
System / Component Complaints Share of Reports Safety Reports (Crashes / Fires)
SERVICE BRAKES 308 45.6% 6 crashes · 0 fires
ELECTRICAL SYSTEM 65 9.6% 0 crashes · 1 fires
FORWARD COLLISION AVOIDANCE 58 8.6% 0 crashes · 0 fires
VEHICLE SPEED CONTROL 57 8.4% 0 crashes · 1 fires
STEERING 38 5.6% 2 crashes · 0 fires
ENGINE 35 5.2% 0 crashes · 2 fires
POWER TRAIN 27 4.0% 2 crashes · 1 fires
SUSPENSION 14 2.1% 0 crashes · 0 fires
WHEELS 12 1.8% 0 crashes · 0 fires
UNKNOWN OR OTHER 199 29.4% 2 crashes · 2 fires
NHTSA Consumer Complaints, NHTSA Safety Recalls, and NHTSA Defect Investigations Snapshot 2026-08-22 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Problem & Recall Timeline

Observed complaint volume and manufacturer recall actions over time

Problem & Recall Timeline Owner reports in this snapshot begin in Jan 2017; the first recall shown was reported in Aug 2017. 2017-Q1: 1 owner reports 1 2017-Q2: 3 owner reports 3 2017-Q3: 6 owner reports 6 2017-Q4: 3 owner reports 3 2018-Q1: 2 owner reports 2 2018-Q2: 8 owner reports 8 2018-Q3: 8 owner reports 8 2018-Q4: 5 owner reports 5 2019-Q1: 11 owner reports 11 2019-Q2: 6 owner reports 6 2019-Q3: 9 owner reports 9 2019-Q4: 12 owner reports 12 2020-Q1: 10 owner reports 10 2020-Q2: 4 owner reports 4 2020-Q3: 6 owner reports 6 2020-Q4: 6 owner reports 6 2021-Q1: 7 owner reports 7 2021-Q2: 7 owner reports 7 2021-Q3: 5 owner reports 5 2021-Q4: 11 owner reports 11 2022-Q1: 2 owner reports 2 2022-Q2: 8 owner reports 8 2022-Q3: 12 owner reports 12 2022-Q4: 21 owner reports 21 2023-Q1: 35 owner reports 35 2023-Q2: 32 owner reports 32 2023-Q3: 70 owner reports 70 2023-Q4: 55 owner reports 55 2024-Q1: 53 owner reports 53 2024-Q2: 38 owner reports 38 2024-Q3: 56 owner reports 56 2024-Q4: 15 owner reports 15 2025-Q1: 24 owner reports 24 2025-Q2: 19 owner reports 19 2025-Q3: 27 owner reports 27 2025-Q4: 17 owner reports 17 2026-Q1: 34 owner reports 34 2026-Q2: 14 owner reports 14 2026-Q3: 14 owner reports 14 Owner reports Jan 2017 Jul 2026 Recall campaign 17V499000 ◆ Recall campaign 17V499000 Recall campaign 17V562000 ◆ Recall campaign 17V562000 Recall campaign 17V821000 ◆ Recall campaign 17V821000 Recall campaign 17V824000 ◆ Recall campaign 17V824000 Recall campaign 18V100000 ◆ Recall campaign 18V100000 Recall campaign 18V332000 ◆ Recall campaign 18V332000 Recall campaign 18V486000 ◆ Recall campaign 18V486000 Recall campaign 18E096000 ◆ Recall campaign 18E096000 Recall campaign 19V021000 ◆ Recall campaign 19V021000 Recall campaign 19V347000 ◆ Recall campaign 19V347000 Recall campaign 24V896000 ◆ Recall campaign 24V896000 Recall campaign 25V010000 ◆ Recall campaign 25V010000 Investigation PE18016 ● Investigation PE18016 Investigation EA19004 ● Investigation EA19004 Investigation PE22012 ● Investigation PE22012 Investigation RQ25003 ● Investigation RQ25003
  • Campaign 17V821000 was reported 261 days after the first earlier complaint mapped to its component.
  • Campaign 18V100000 was reported 311 days after the first earlier complaint mapped to its component.
  • Campaign 18V332000 was reported 7 days after the first earlier complaint mapped to its component.
  • Campaign 18V486000 was reported 334 days after the first earlier complaint mapped to its component.
  • Campaign 19V347000 was reported 620 days after the first earlier complaint mapped to its component.
  • Campaign 24V896000 was reported 1,883 days after the first earlier complaint mapped to its component.
  • Campaign 25V010000 was reported 2,308 days after the first earlier complaint mapped to its component.
View timeline records as a table
Date Record type Count Record identifier
2017-Q1 Owner reports 1
2017-Q2 Owner reports 3
2017-Q3 Owner reports 6
2017-Q4 Owner reports 3
2018-Q1 Owner reports 2
2018-Q2 Owner reports 8
2018-Q3 Owner reports 8
2018-Q4 Owner reports 5
2019-Q1 Owner reports 11
2019-Q2 Owner reports 6
2019-Q3 Owner reports 9
2019-Q4 Owner reports 12
2020-Q1 Owner reports 10
2020-Q2 Owner reports 4
2020-Q3 Owner reports 6
2020-Q4 Owner reports 6
2021-Q1 Owner reports 7
2021-Q2 Owner reports 7
2021-Q3 Owner reports 5
2021-Q4 Owner reports 11
2022-Q1 Owner reports 2
2022-Q2 Owner reports 8
2022-Q3 Owner reports 12
2022-Q4 Owner reports 21
2023-Q1 Owner reports 35
2023-Q2 Owner reports 32
2023-Q3 Owner reports 70
2023-Q4 Owner reports 55
2024-Q1 Owner reports 53
2024-Q2 Owner reports 38
2024-Q3 Owner reports 56
2024-Q4 Owner reports 15
2025-Q1 Owner reports 24
2025-Q2 Owner reports 19
2025-Q3 Owner reports 27
2025-Q4 Owner reports 17
2026-Q1 Owner reports 34
2026-Q2 Owner reports 14
2026-Q3 Owner reports 14
Recall campaign 1 17V499000
Recall campaign 1 17V562000
Recall campaign 1 17V821000
Recall campaign 1 17V824000
Recall campaign 1 18V100000
Recall campaign 1 18V332000
Recall campaign 1 18V486000
Recall campaign 1 18E096000
Recall campaign 1 19V021000
Recall campaign 1 19V347000
Recall campaign 1 24V896000
Recall campaign 1 25V010000
Defect investigation 1 PE18016
Defect investigation 1 EA19004
Defect investigation 1 PE22012
Defect investigation 1 RQ25003
NHTSA Safety Recalls Snapshot 2026-08-22 Open source record Read our complete data methodology →

Safety Recalls (12)

Official safety recall campaigns filed with NHTSA

  1. Manufacturer action

    Recall campaign 17V499000

    Report date
    Component:
    Not available in the source record
    Consequence:
    If the wheel fractures, a loss of vehicle control can occur, increasing the risk of a crash.
    Remedy:
    AEV will notify owners, and dealers will replace the wheels with wheels of similar value, free of charge. The recall began on August 30, 2017. Owners may contact AEV customer service at 1-248-926-0256 extension 500.
    View authoritative NHTSA record →

  2. Manufacturer action

    Recall campaign 17V562000

    Report date
    Component:
    ENGINE AND ENGINE COOLING
    Consequence:
    The leaking water pump can increase the risk of an engine compartment fire.
    Remedy:
    Chrysler will notify owners, and dealers will replace the water pumps, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T51.
    View authoritative NHTSA record →

  3. Manufacturer action

    Recall campaign 17V821000

    Report date
    Component:
    POWER TRAIN
    Consequence:
    Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
    Remedy:
    Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
    View authoritative NHTSA record →

  4. Manufacturer action

    Recall campaign 17V824000

    Report date
    Component:
    Not available in the source record
    Consequence:
    If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
    Remedy:
    Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
    View authoritative NHTSA record →

  5. Manufacturer action

    Recall campaign 18E096000

    Report date
    Component:
    STEERING
    Consequence:
    The weakened connection may result in a fractured steering drag link, causing a loss of steering and increasing the risk of a crash.
    Remedy:
    Streetcar will notify owners and dealers will inspect and install a new steering knuckle, free of charge. The recall began December 3, 2018. Owners may contact AEV customer service at 1-248-926-0256, extension 500.
    View authoritative NHTSA record →

  6. Manufacturer action

    Recall campaign 18V100000

    Report date
    Component:
    POWER TRAIN
    Consequence:
    Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
    Remedy:
    Chrysler will notify owners and dealers will update the Body Control Module software. Dealers will also test the BTSI operation, replacing the solenoid as necessary. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U11.
    View authoritative NHTSA record →

  7. Manufacturer action

    Recall campaign 18V332000

    Report date
    Component:
    ELECTRICAL SYSTEM
    Consequence:
    If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
    Remedy:
    Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
    View authoritative NHTSA record →

  8. Manufacturer action

    Recall campaign 18V486000

    Report date
    Component:
    LATCHES/LOCKS/LINKAGES
    Consequence:
    If the tailgate latch releases and the tailgate opens while driving, cargo may fall out, creating a road hazard and increasing the risk of a crash.
    Remedy:
    Chrysler will notify owners, and dealers will repair the vehicle, free of charge. The recall began September 17, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U74.
    View authoritative NHTSA record →

  9. Manufacturer action

    Recall campaign 19V021000

    Report date
    Component:
    STEERING
    Consequence:
    A drag link separation can cause a loss of steering control, increasing the risk of crash.
    Remedy:
    Chrysler will notify owners, and dealers will check the steering linkage jam nut tightness, replacing the drag link assembly or welding the nut to the adjuster sleeve, free of charge. The recall began March 22, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V06.
    View authoritative NHTSA record →

  10. Manufacturer action

    Recall campaign 19V347000

    Report date
    Component:
    LATCHES/LOCKS/LINKAGES
    Consequence:
    If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.
    Remedy:
    Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.
    View authoritative NHTSA record →

  11. Manufacturer action

    Recall campaign 24V896000

    Report date
    Component:
    SERVICE BRAKES, HYDRAULIC
    Consequence:
    A loss of anti-lock brakes, electronic stability control, or traction control can increase the risk of a crash.
    Remedy:
    Dealers will replace the brake HCU, or replace the HCU motor, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed January 9, 2025. Some owner notification letters were mailed January 9, 2025. The remaining owner notification letters will be mailed at a future date, anticipated October 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is C4B.
    View authoritative NHTSA record →

  12. Manufacturer action

    Recall campaign 25V010000

    Report date
    Component:
    AIR BAGS
    Consequence:
    An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.
    Remedy:
    Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed February 13, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's numbers for this recall are 05C, 09C, and 10C.
    View authoritative NHTSA record →
NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Complaint Narrative Explorer

Verbatim owner-reported defect narratives from NHTSA public records

Data: NHTSA Office of Defects Investigation · snapshot 2026-08-21
Safety incident filters
Showing 0 of 676 complaints · page 1 of 28

No complaints match the current filters.
EPA Fuel Economy Database Snapshot 2026-08-21 Open source record Read our complete data methodology →

Estimated Ownership Cost

EPA fuel economy ratings and annual operating cost estimates

Data: US EPA Fuel Economy Guide · snapshot 2026-08-21
Supported range: 1,000–60,000 miles per year
Supported range: $1.50–$10.00 per gallon
55% city45% highway
Estimate unavailable

EPA fuel-economy data is unavailable for this vehicle.

No estimate is shown when required EPA values are unavailable.

 Open Ownership Cost Calculator →

Adjacent Model Years

Immediate preceding and succeeding model year records

NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Methodology & Data Integrity

Data sourced from NHTSA Office of Defects Investigation. Snapshot date: 2026-08-21.

Read our complete data methodology → Sources