2018 RAM 2500 — Owner-Reported Problems

NHTSA Office of Defects Investigation Snapshot 2026-08-22 2,537 complaints · 10 recalls
Most-reported system: SERVICE BRAKES (1,520 complaints · 59.9%)
Safety signals:
  • Crashes 37
  • Fires 5
  • Injuries 12
  • Deaths 1
Compare with 2017 →
NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Component Problem Distribution

Share of owner complaints filed for each vehicle system (unaffected by sales volume)

Component Problem Distribution SERVICE BRAKES appears in 1,520 of 2,537 owner complaints (59.9%) in this vehicle snapshot. SERVICE BRAKES: 1,520 complaints, 59.9% of reports SERVICE BRAKES 1,520 · 59.9% · 16 crash reports 1 fire reports ELECTRICAL SYSTEM: 271 complaints, 10.7% of reports ELECTRICAL SYSTEM 271 · 10.7% · 2 crash reports VEHICLE SPEED CONTROL: 250 complaints, 9.8% of reports VEHICLE SPEED CONTROL 250 · 9.8% · 2 crash reports FORWARD COLLISION AVOIDANCE: 191 complaints, 7.5% of reports FORWARD COLLISION AVOIDANCE 191 · 7.5% · 1 crash reports STEERING: 62 complaints, 2.4% of reports STEERING 62 · 2.4% · 5 crash reports POWER TRAIN: 53 complaints, 2.1% of reports POWER TRAIN 53 · 2.1% · 2 crash reports 1 fire reports ENGINE: 27 complaints, 1.1% of reports ENGINE 27 · 1.1% · 2 crash reports 3 fire reports SUSPENSION: 15 complaints, 0.6% of reports SUSPENSION 15 · 0.6% · 2 crash reports BACK OVER PREVENTION: 8 complaints, 0.3% of reports BACK OVER PREVENTION 8 · 0.3% UNKNOWN OR OTHER: 761 complaints, 30.0% of reports UNKNOWN OR OTHER 761 · 30.0% · 12 crash reports 1 fire reports 0% 25% 50% 75% 100%

UNKNOWN OR OTHER is an NHTSA classification artifact and is always listed last.

View component data as a table
System / Component Complaints Share of Reports Safety Reports (Crashes / Fires)
SERVICE BRAKES 1,520 59.9% 16 crashes · 1 fires
ELECTRICAL SYSTEM 271 10.7% 2 crashes · 0 fires
VEHICLE SPEED CONTROL 250 9.8% 2 crashes · 0 fires
FORWARD COLLISION AVOIDANCE 191 7.5% 1 crashes · 0 fires
STEERING 62 2.4% 5 crashes · 0 fires
POWER TRAIN 53 2.1% 2 crashes · 1 fires
ENGINE 27 1.1% 2 crashes · 3 fires
SUSPENSION 15 0.6% 2 crashes · 0 fires
BACK OVER PREVENTION 8 0.3% 0 crashes · 0 fires
UNKNOWN OR OTHER 761 30.0% 12 crashes · 1 fires
NHTSA Consumer Complaints, NHTSA Safety Recalls, and NHTSA Defect Investigations Snapshot 2026-08-22 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Problem & Recall Timeline

Observed complaint volume and manufacturer recall actions over time

Problem & Recall Timeline Owner reports in this snapshot begin in Jul 2018; the first recall shown was reported in Dec 2017. 2018-Q3: 4 owner reports 4 2018-Q4: 3 owner reports 3 2019-Q1: 5 owner reports 5 2019-Q2: 10 owner reports 10 2019-Q3: 7 owner reports 7 2019-Q4: 10 owner reports 10 2020-Q1: 10 owner reports 10 2020-Q2: 5 owner reports 5 2020-Q3: 9 owner reports 9 2020-Q4: 5 owner reports 5 2021-Q1: 6 owner reports 6 2021-Q2: 9 owner reports 9 2021-Q3: 16 owner reports 16 2021-Q4: 29 owner reports 29 2022-Q1: 19 owner reports 19 2022-Q2: 14 owner reports 14 2022-Q3: 40 owner reports 40 2022-Q4: 97 owner reports 97 2023-Q1: 193 owner reports 193 2023-Q2: 180 owner reports 180 2023-Q3: 258 owner reports 258 2023-Q4: 267 owner reports 267 2024-Q1: 230 owner reports 230 2024-Q2: 146 owner reports 146 2024-Q3: 203 owner reports 203 2024-Q4: 134 owner reports 134 2025-Q1: 58 owner reports 58 2025-Q2: 68 owner reports 68 2025-Q3: 97 owner reports 97 2025-Q4: 106 owner reports 106 2026-Q1: 142 owner reports 142 2026-Q2: 93 owner reports 93 2026-Q3: 64 owner reports 64 Owner reports Dec 2017 Jul 2026 Recall campaign 17V824000 ◆ Recall campaign 17V824000 Recall campaign 18V100000 ◆ Recall campaign 18V100000 Recall campaign 18V332000 ◆ Recall campaign 18V332000 Recall campaign 18V398000 ◆ Recall campaign 18V398000 Recall campaign 18E096000 ◆ Recall campaign 18E096000 Recall campaign 19V021000 ◆ Recall campaign 19V021000 Recall campaign 19V347000 ◆ Recall campaign 19V347000 Recall campaign 24V896000 ◆ Recall campaign 24V896000 Recall campaign 25V010000 ◆ Recall campaign 25V010000 Recall campaign 25V592000 ◆ Recall campaign 25V592000 Investigation PE18016 ● Investigation PE18016 Investigation EA19004 ● Investigation EA19004 Investigation PE22012 ● Investigation PE22012 Investigation RQ25003 ● Investigation RQ25003
  • Campaign 19V347000 was reported 150 days after the first earlier complaint mapped to its component.
  • Campaign 24V896000 was reported 2,323 days after the first earlier complaint mapped to its component.
  • Campaign 25V010000 was reported 1,742 days after the first earlier complaint mapped to its component.
  • Campaign 25V592000 was reported 1,980 days after the first earlier complaint mapped to its component.
View timeline records as a table
Date Record type Count Record identifier
2018-Q3 Owner reports 4
2018-Q4 Owner reports 3
2019-Q1 Owner reports 5
2019-Q2 Owner reports 10
2019-Q3 Owner reports 7
2019-Q4 Owner reports 10
2020-Q1 Owner reports 10
2020-Q2 Owner reports 5
2020-Q3 Owner reports 9
2020-Q4 Owner reports 5
2021-Q1 Owner reports 6
2021-Q2 Owner reports 9
2021-Q3 Owner reports 16
2021-Q4 Owner reports 29
2022-Q1 Owner reports 19
2022-Q2 Owner reports 14
2022-Q3 Owner reports 40
2022-Q4 Owner reports 97
2023-Q1 Owner reports 193
2023-Q2 Owner reports 180
2023-Q3 Owner reports 258
2023-Q4 Owner reports 267
2024-Q1 Owner reports 230
2024-Q2 Owner reports 146
2024-Q3 Owner reports 203
2024-Q4 Owner reports 134
2025-Q1 Owner reports 58
2025-Q2 Owner reports 68
2025-Q3 Owner reports 97
2025-Q4 Owner reports 106
2026-Q1 Owner reports 142
2026-Q2 Owner reports 93
2026-Q3 Owner reports 64
Recall campaign 1 17V824000
Recall campaign 1 18V100000
Recall campaign 1 18V332000
Recall campaign 1 18V398000
Recall campaign 1 18E096000
Recall campaign 1 19V021000
Recall campaign 1 19V347000
Recall campaign 1 24V896000
Recall campaign 1 25V010000
Recall campaign 1 25V592000
Defect investigation 1 PE18016
Defect investigation 1 EA19004
Defect investigation 1 PE22012
Defect investigation 1 RQ25003
NHTSA Safety Recalls Snapshot 2026-08-22 Open source record Read our complete data methodology →

Safety Recalls (10)

Official safety recall campaigns filed with NHTSA

  1. Manufacturer action

    Recall campaign 17V824000

    Report date
    Component:
    Not available in the source record
    Consequence:
    If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
    Remedy:
    Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
    View authoritative NHTSA record →

  2. Manufacturer action

    Recall campaign 18E096000

    Report date
    Component:
    STEERING
    Consequence:
    The weakened connection may result in a fractured steering drag link, causing a loss of steering and increasing the risk of a crash.
    Remedy:
    Streetcar will notify owners and dealers will inspect and install a new steering knuckle, free of charge. The recall began December 3, 2018. Owners may contact AEV customer service at 1-248-926-0256, extension 500.
    View authoritative NHTSA record →

  3. Manufacturer action

    Recall campaign 18V100000

    Report date
    Component:
    POWER TRAIN
    Consequence:
    Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
    Remedy:
    Chrysler will notify owners and dealers will update the Body Control Module software. Dealers will also test the BTSI operation, replacing the solenoid as necessary. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U11.
    View authoritative NHTSA record →

  4. Manufacturer action

    Recall campaign 18V332000

    Report date
    Component:
    ELECTRICAL SYSTEM
    Consequence:
    If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
    Remedy:
    Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
    View authoritative NHTSA record →

  5. Manufacturer action

    Recall campaign 18V398000

    Report date
    Component:
    BACK OVER PREVENTION
    Consequence:
    A loss of image in the rearview camera while backing up can increase the risk of a crash.
    Remedy:
    Chrysler will notify owners, and dealers will replace the rearview mirror, free of charge. The recall began August 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U56.
    View authoritative NHTSA record →

  6. Manufacturer action

    Recall campaign 19V021000

    Report date
    Component:
    STEERING
    Consequence:
    A drag link separation can cause a loss of steering control, increasing the risk of crash.
    Remedy:
    Chrysler will notify owners, and dealers will check the steering linkage jam nut tightness, replacing the drag link assembly or welding the nut to the adjuster sleeve, free of charge. The recall began March 22, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V06.
    View authoritative NHTSA record →

  7. Manufacturer action

    Recall campaign 19V347000

    Report date
    Component:
    LATCHES/LOCKS/LINKAGES
    Consequence:
    If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.
    Remedy:
    Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.
    View authoritative NHTSA record →

  8. Manufacturer action

    Recall campaign 24V896000

    Report date
    Component:
    SERVICE BRAKES, HYDRAULIC
    Consequence:
    A loss of anti-lock brakes, electronic stability control, or traction control can increase the risk of a crash.
    Remedy:
    Dealers will replace the brake HCU, or replace the HCU motor, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed January 9, 2025. Some owner notification letters were mailed January 9, 2025. The remaining owner notification letters will be mailed at a future date, anticipated October 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is C4B.
    View authoritative NHTSA record →

  9. Manufacturer action

    Recall campaign 25V010000

    Report date
    Component:
    AIR BAGS
    Consequence:
    An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.
    Remedy:
    Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed February 13, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's numbers for this recall are 05C, 09C, and 10C.
    View authoritative NHTSA record →

  10. Manufacturer action

    Recall campaign 25V592000

    Report date
    Component:
    AIR BAGS
    Consequence:
    An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.
    Remedy:
    Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed September 25, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's numbers for this recall are 83C, 91C, and 92C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 18, 2025.
    View authoritative NHTSA record →
NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Complaint Narrative Explorer

Verbatim owner-reported defect narratives from NHTSA public records

Data: NHTSA Office of Defects Investigation · snapshot 2026-08-21
Safety incident filters
Showing 0 of 2537 complaints · page 1 of 102

No complaints match the current filters.
EPA Fuel Economy Database Snapshot 2026-08-21 Open source record Read our complete data methodology →

Estimated Ownership Cost

EPA fuel economy ratings and annual operating cost estimates

Data: US EPA Fuel Economy Guide · snapshot 2026-08-21
Supported range: 1,000–60,000 miles per year
Supported range: $1.50–$10.00 per gallon
55% city45% highway
Estimate unavailable

EPA fuel-economy data is unavailable for this vehicle.

No estimate is shown when required EPA values are unavailable.

 Open Ownership Cost Calculator →

Adjacent Model Years

Immediate preceding and succeeding model year records

NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Methodology & Data Integrity

Data sourced from NHTSA Office of Defects Investigation. Snapshot date: 2026-08-21.

Read our complete data methodology → Sources