2020 RAM 2500 — Owner-Reported Problems

NHTSA Office of Defects Investigation Snapshot 2026-08-22 161 complaints · 10 recalls
Most-reported system: FUEL SYSTEM (54 complaints · 33.5%)
Safety signals:
  • Crashes 5
  • Fires 4
  • Injuries 4
  • Deaths 0
Compare with 2019 →
NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Component Problem Distribution

Share of owner complaints filed for each vehicle system (unaffected by sales volume)

Component Problem Distribution FUEL SYSTEM appears in 54 of 161 owner complaints (33.5%) in this vehicle snapshot. FUEL SYSTEM: 54 complaints, 33.5% of reports FUEL SYSTEM 54 · 33.5% POWER TRAIN: 18 complaints, 11.2% of reports POWER TRAIN 18 · 11.2% · 1 crash reports 1 fire reports ELECTRICAL SYSTEM: 12 complaints, 7.5% of reports ELECTRICAL SYSTEM 12 · 7.5% · 3 fire reports ENGINE: 12 complaints, 7.5% of reports ENGINE 12 · 7.5% STEERING: 9 complaints, 5.6% of reports STEERING 9 · 5.6% · 1 crash reports SERVICE BRAKES: 8 complaints, 5.0% of reports SERVICE BRAKES 8 · 5.0% · 1 crash reports STRUCTURE: 7 complaints, 4.4% of reports STRUCTURE 7 · 4.4% WHEELS: 6 complaints, 3.7% of reports WHEELS 6 · 3.7% VISIBILITY: 4 complaints, 2.5% of reports VISIBILITY 4 · 2.5% UNKNOWN OR OTHER: 60 complaints, 37.3% of reports UNKNOWN OR OTHER 60 · 37.3% · 3 crash reports 0% 25% 50% 75% 100%

UNKNOWN OR OTHER is an NHTSA classification artifact and is always listed last.

View component data as a table
System / Component Complaints Share of Reports Safety Reports (Crashes / Fires)
FUEL SYSTEM 54 33.5% 0 crashes · 0 fires
POWER TRAIN 18 11.2% 1 crashes · 1 fires
ELECTRICAL SYSTEM 12 7.5% 0 crashes · 3 fires
ENGINE 12 7.5% 0 crashes · 0 fires
STEERING 9 5.6% 1 crashes · 0 fires
SERVICE BRAKES 8 5.0% 1 crashes · 0 fires
STRUCTURE 7 4.4% 0 crashes · 0 fires
WHEELS 6 3.7% 0 crashes · 0 fires
VISIBILITY 4 2.5% 0 crashes · 0 fires
UNKNOWN OR OTHER 60 37.3% 3 crashes · 0 fires
NHTSA Consumer Complaints, NHTSA Safety Recalls, and NHTSA Defect Investigations Snapshot 2026-08-22 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Problem & Recall Timeline

Observed complaint volume and manufacturer recall actions over time

Problem & Recall Timeline Owner reports in this snapshot begin in Apr 2020; the first recall shown was reported in Jan 2020. 2020-Q2: 3 owner reports 3 2020-Q3: 3 owner reports 3 2020-Q4: 12 owner reports 12 2021-Q1: 10 owner reports 10 2021-Q2: 1 owner reports 1 2021-Q3: 2 owner reports 2 2021-Q4: 15 owner reports 15 2022-Q1: 14 owner reports 14 2022-Q2: 10 owner reports 10 2022-Q3: 8 owner reports 8 2022-Q4: 15 owner reports 15 2023-Q1: 17 owner reports 17 2023-Q2: 6 owner reports 6 2023-Q3: 8 owner reports 8 2023-Q4: 5 owner reports 5 2024-Q1: 3 owner reports 3 2024-Q2: 2 owner reports 2 2024-Q3: 3 owner reports 3 2025-Q1: 5 owner reports 5 2025-Q2: 1 owner reports 1 2025-Q3: 6 owner reports 6 2025-Q4: 2 owner reports 2 2026-Q1: 5 owner reports 5 2026-Q2: 2 owner reports 2 2026-Q3: 3 owner reports 3 Owner reports Jan 2020 Jul 2026 Recall campaign 20V043000 ◆ Recall campaign 20V043000 Recall campaign 20V207000 ◆ Recall campaign 20V207000 Recall campaign 20V191000 ◆ Recall campaign 20V191000 Recall campaign 20V622000 ◆ Recall campaign 20V622000 Recall campaign 21V880000 ◆ Recall campaign 21V880000 Recall campaign 22V035000 ◆ Recall campaign 22V035000 Recall campaign 22V140000 ◆ Recall campaign 22V140000 Recall campaign 22V835000 ◆ Recall campaign 22V835000 Recall campaign 22V904000 ◆ Recall campaign 22V904000 Recall campaign 25V010000 ◆ Recall campaign 25V010000 Investigation PE21021 ● Investigation PE21021 Investigation EA23001 ● Investigation EA23001
  • Campaign 21V880000 was reported 410 days after the first earlier complaint mapped to its component.
  • Campaign 22V035000 was reported 325 days after the first earlier complaint mapped to its component.
  • Campaign 22V835000 was reported 723 days after the first earlier complaint mapped to its component.
  • Campaign 22V904000 was reported 949 days after the first earlier complaint mapped to its component.
  • Campaign 25V010000 was reported 920 days after the first earlier complaint mapped to its component.
View timeline records as a table
Date Record type Count Record identifier
2020-Q2 Owner reports 3
2020-Q3 Owner reports 3
2020-Q4 Owner reports 12
2021-Q1 Owner reports 10
2021-Q2 Owner reports 1
2021-Q3 Owner reports 2
2021-Q4 Owner reports 15
2022-Q1 Owner reports 14
2022-Q2 Owner reports 10
2022-Q3 Owner reports 8
2022-Q4 Owner reports 15
2023-Q1 Owner reports 17
2023-Q2 Owner reports 6
2023-Q3 Owner reports 8
2023-Q4 Owner reports 5
2024-Q1 Owner reports 3
2024-Q2 Owner reports 2
2024-Q3 Owner reports 3
2025-Q1 Owner reports 5
2025-Q2 Owner reports 1
2025-Q3 Owner reports 6
2025-Q4 Owner reports 2
2026-Q1 Owner reports 5
2026-Q2 Owner reports 2
2026-Q3 Owner reports 3
Recall campaign 1 20V043000
Recall campaign 1 20V207000
Recall campaign 1 20V191000
Recall campaign 1 20V622000
Recall campaign 1 21V880000
Recall campaign 1 22V035000
Recall campaign 1 22V140000
Recall campaign 1 22V835000
Recall campaign 1 22V904000
Recall campaign 1 25V010000
Defect investigation 1 PE21021
Defect investigation 1 EA23001
NHTSA Safety Recalls Snapshot 2026-08-22 Open source record Read our complete data methodology →

Safety Recalls (10)

Official safety recall campaigns filed with NHTSA

  1. Manufacturer action

    Recall campaign 20V043000

    Report date
    Component:
    POWER TRAIN
    Consequence:
    The leaking transmission fluid may contact the turbocharger or another ignition source within the engine compartment, increasing the risk of a fire.
    Remedy:
    Chrysler will notify owners, and dealers will replace the transmission valve body separator plate and reprogram the powertrain control module. The recall began March 2, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W03.
    View authoritative NHTSA record →

  2. Manufacturer action

    Recall campaign 20V191000

    Report date
    Component:
    BACK OVER PREVENTION
    Consequence:
    The lingering rearview image can distract the driver, increasing the risk of a crash.
    Remedy:
    Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.
    View authoritative NHTSA record →

  3. Manufacturer action

    Recall campaign 20V207000

    Report date
    Component:
    Not available in the source record
    Consequence:
    A bed step that unexpectedly fails while in use increases the risk of injury to the user.
    Remedy:
    Chrysler will notify owners, and dealers will replace the bed step support brace, free of charge. The recall began on July 9, 2020 (RAM 2500) and began on October 6, 2020 (Ram 3500). Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's numbers for this recall are W24 and W44.
    View authoritative NHTSA record →

  4. Manufacturer action

    Recall campaign 20V622000

    Report date
    Component:
    VISIBILITY
    Consequence:
    Missing driver side mirror glass reduces visibility and increases the risk of a crash.
    Remedy:
    Chrysler will notify owners, and dealers will replace the driver side mirror glass, free of charge. The recall began November 5, 2020. Owners may contact FCA US customer service at 1-800-853-1403. Chrysler's number for this recall is W70.
    View authoritative NHTSA record →

  5. Manufacturer action

    Recall campaign 21V880000

    Report date
    Component:
    FUEL SYSTEM, DIESEL
    Consequence:
    An engine stall increases the risk of a crash.
    Remedy:
    Dealers will replace the HPFP, update the Powertrain Control Module (PCM) software, and inspect and replace additional fuel system components as necessary, free of charge. Interim owner notification letters to inform owners of the safety recall were mailed on January 4, 2022. Owner notification letters were mailed on May 17, 2022. Phase 2 owner notification letters are expected to be mailed on March 2, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y78.
    View authoritative NHTSA record →

  6. Manufacturer action

    Recall campaign 22V035000

    Report date
    Component:
    VISIBILITY
    Consequence:
    Reduced visibility increases the risk of a crash.
    Remedy:
    Dealers will tighten the wiper nuts, free of charge. Owner notification letters were mailed February 15, 2022. This recall is an expansion of recall number 20V-208. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z08.
    View authoritative NHTSA record →

  7. Manufacturer action

    Recall campaign 22V140000

    Report date
    Component:
    Not available in the source record
    Consequence:
    An ESC malfunction indicator light that fails to illuminate during an electronic stability control problem can increase the risk of a crash.
    Remedy:
    Dealers will update the ABS control module software, free of charge. Owner notification letters were mailed March 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z20.
    View authoritative NHTSA record →

  8. Manufacturer action

    Recall campaign 22V835000

    Report date
    Component:
    POWER TRAIN
    Consequence:
    Leaking transmission fluid may contact an ignition source within the engine compartment, increasing the risk of a fire.
    Remedy:
    Dealers will replace the transmission dipstick and transmission vent assembly, free of charge. Owner notification letters were mailed December 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. Chrysler's number for this recall is ZA3.
    View authoritative NHTSA record →

  9. Manufacturer action

    Recall campaign 22V904000

    Report date
    Component:
    STRUCTURE
    Consequence:
    An unintended tailgate opening while driving may result in a loss of unsecured cargo, possibly creating a road hazard and increasing the risk of a crash.
    Remedy:
    Dealers will inspect the tailgate striker alignment to the box latch and adjust, if necessary, free of charge. Owner notification letters were mailed December 22, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is ZB8.
    View authoritative NHTSA record →

  10. Manufacturer action

    Recall campaign 25V010000

    Report date
    Component:
    AIR BAGS
    Consequence:
    An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.
    Remedy:
    Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed February 13, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's numbers for this recall are 05C, 09C, and 10C.
    View authoritative NHTSA record →
NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Complaint Narrative Explorer

Verbatim owner-reported defect narratives from NHTSA public records

Data: NHTSA Office of Defects Investigation · snapshot 2026-08-21
Safety incident filters
Showing 0 of 161 complaints · page 1 of 7

No complaints match the current filters.
EPA Fuel Economy Database Snapshot 2026-08-21 Open source record Read our complete data methodology →

Estimated Ownership Cost

EPA fuel economy ratings and annual operating cost estimates

Data: US EPA Fuel Economy Guide · snapshot 2026-08-21
Supported range: 1,000–60,000 miles per year
Supported range: $1.50–$10.00 per gallon
55% city45% highway
Estimate unavailable

EPA fuel-economy data is unavailable for this vehicle.

No estimate is shown when required EPA values are unavailable.

 Open Ownership Cost Calculator →

Adjacent Model Years

Immediate preceding and succeeding model year records

NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Methodology & Data Integrity

Data sourced from NHTSA Office of Defects Investigation. Snapshot date: 2026-08-21.

Read our complete data methodology → Sources