2021 RAM 2500 — Owner-Reported Problems
NHTSA Office of Defects Investigation Snapshot 2026-08-22 104 complaints · 8 recalls
Verdict & Safety Summary
Most-reported system: ELECTRICAL SYSTEM (16 complaints · 15.4%)
Safety signals:
- Crashes 6
- Fires 8
- Injuries 2
- Deaths 0
NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →
Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.
Component Problem Distribution
Share of owner complaints filed for each vehicle system (unaffected by sales volume)
UNKNOWN OR OTHER is an NHTSA classification artifact and is always listed last.
View component data as a table
| System / Component | Complaints | Share of Reports | Safety Reports (Crashes / Fires) |
|---|---|---|---|
| ELECTRICAL SYSTEM | 16 | 15.4% | 0 crashes · 2 fires |
| ENGINE | 16 | 15.4% | 0 crashes · 2 fires |
| POWER TRAIN | 16 | 15.4% | 1 crashes · 0 fires |
| STRUCTURE | 9 | 8.7% | 1 crashes · 0 fires |
| FUEL SYSTEM | 8 | 7.7% | 0 crashes · 2 fires |
| SERVICE BRAKES | 6 | 5.8% | 1 crashes · 0 fires |
| STEERING | 5 | 4.8% | 0 crashes · 1 fires |
| SEAT BELTS | 4 | 3.9% | 1 crashes · 0 fires |
| VISIBILITY | 4 | 3.9% | 0 crashes · 0 fires |
| UNKNOWN OR OTHER | 21 | 20.2% | 1 crashes · 1 fires |
NHTSA Consumer Complaints, NHTSA Safety Recalls, and NHTSA Defect Investigations Snapshot 2026-08-22 Open source record Read our complete data methodology →
Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.
Problem & Recall Timeline
Observed complaint volume and manufacturer recall actions over time
- Campaign 21V925000 was reported 23 days after the first earlier complaint mapped to its component.
- Campaign 22V835000 was reported 93 days after the first earlier complaint mapped to its component.
- Campaign 22V904000 was reported 192 days after the first earlier complaint mapped to its component.
- Campaign 23V060000 was reported 447 days after the first earlier complaint mapped to its component.
- Campaign 25V765000 was reported 1,466 days after the first earlier complaint mapped to its component.
View timeline records as a table
| Date | Record type | Count | Record identifier |
|---|---|---|---|
| 2021-Q2 | Owner reports | 1 | |
| 2021-Q3 | Owner reports | 2 | |
| 2021-Q4 | Owner reports | 8 | |
| 2022-Q1 | Owner reports | 1 | |
| 2022-Q2 | Owner reports | 3 | |
| 2022-Q3 | Owner reports | 1 | |
| 2022-Q4 | Owner reports | 3 | |
| 2023-Q1 | Owner reports | 13 | |
| 2023-Q2 | Owner reports | 18 | |
| 2023-Q3 | Owner reports | 7 | |
| 2023-Q4 | Owner reports | 6 | |
| 2024-Q1 | Owner reports | 3 | |
| 2024-Q2 | Owner reports | 8 | |
| 2024-Q3 | Owner reports | 1 | |
| 2024-Q4 | Owner reports | 3 | |
| 2025-Q1 | Owner reports | 4 | |
| 2025-Q2 | Owner reports | 6 | |
| 2025-Q3 | Owner reports | 3 | |
| 2025-Q4 | Owner reports | 2 | |
| 2026-Q1 | Owner reports | 5 | |
| 2026-Q2 | Owner reports | 3 | |
| 2026-Q3 | Owner reports | 3 | |
| Recall campaign | 1 | 21V163000 | |
| Recall campaign | 1 | 21V798000 | |
| Recall campaign | 1 | 21V925000 | |
| Recall campaign | 1 | 22V140000 | |
| Recall campaign | 1 | 22V835000 | |
| Recall campaign | 1 | 22V904000 | |
| Recall campaign | 1 | 23V060000 | |
| Recall campaign | 1 | 25V765000 |
Safety Recalls (8)
Official safety recall campaigns filed with NHTSA
-
Manufacturer action
Recall campaign 21V163000
- Report date
- Component:
- Not available in the source record
- Consequence:
- A vehicle fire increases the risk of injury.
- Remedy:
- Dealers will inspect and, if needed, replace the Solid State Intake Heater Grid Relay ("Relay"); if FCA US Recall ID Y08 (NHTSA Recall ID 21V-163) is open, then insulating material will be applied to the Relay after inspection. Customers are advised to not park these vehicles inside of buildings or structures, or near other vehicles until the vehicle has the final repair completed. Owner notification letters were mailed November 10, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y76. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y08. This recall has been superseded by recall number 21V-798.
-
Manufacturer action
Recall campaign 21V798000
- Report date
- Component:
- ELECTRICAL SYSTEM
- Consequence:
- A vehicle fire increases the risk of injury.
- Remedy:
- Owners are advised to park these vehicles outside of buildings or structures, and not near other vehicles, until the vehicle has been remedied. Dealers will inspect and, if needed, replace the Solid State Intake Heater Grid Relay ("Relay"); if FCA US Recall ID Y08 (NHTSA Recall ID 21V-163) is open, then insulating material will be applied to the Relay after inspection. Owner notification letters were mailed November 10, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y76. This recall has been superseded by 23V060.
-
Manufacturer action
Recall campaign 21V925000
- Report date
- Component:
- AIR BAGS
- Consequence:
- An air bag that deploys improperly can increase the risk of injury in a crash.
- Remedy:
- Dealers will replace the SABIC assemblies, free of charge. Owner notification letters were mailed January 17, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y99.
-
Manufacturer action
Recall campaign 22V140000
- Report date
- Component:
- Not available in the source record
- Consequence:
- An ESC malfunction indicator light that fails to illuminate during an electronic stability control problem can increase the risk of a crash.
- Remedy:
- Dealers will update the ABS control module software, free of charge. Owner notification letters were mailed March 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z20.
-
Manufacturer action
Recall campaign 22V835000
- Report date
- Component:
- POWER TRAIN
- Consequence:
- Leaking transmission fluid may contact an ignition source within the engine compartment, increasing the risk of a fire.
- Remedy:
- Dealers will replace the transmission dipstick and transmission vent assembly, free of charge. Owner notification letters were mailed December 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. Chrysler's number for this recall is ZA3.
-
Manufacturer action
Recall campaign 22V904000
- Report date
- Component:
- STRUCTURE
- Consequence:
- An unintended tailgate opening while driving may result in a loss of unsecured cargo, possibly creating a road hazard and increasing the risk of a crash.
- Remedy:
- Dealers will inspect the tailgate striker alignment to the box latch and adjust, if necessary, free of charge. Owner notification letters were mailed December 22, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is ZB8.
-
Manufacturer action
Recall campaign 23V060000
- Report date
- Component:
- ELECTRICAL SYSTEM
- Consequence:
- An electrical short in the relay can result in an engine compartment fire with the ignition on or off, increasing the risk of injury.
- Remedy:
- Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the relay, free of charge. This will be a Phased campaign. Phase 1 will include 2023 model year vehicles. FCA US will notify dealers on or about 3/23/2023 and begin notifying owners on or about 4/5/2023. Phase 2 will include 2022 model year vehicles and Phase 3 will include 2021 model year vehicles. FCA US will notify dealers and owners on or about 4/27/2023 for Phase 2 and 5/11/2023 for Phase 3. Interim owner notification letters informing owners of the safety risk were mailed March 28, 2023. Owner notification letters are expected to be mailed April 5, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 13A. This recall is an expansion of and supersedes recall number 21V-798.
-
Manufacturer action
Recall campaign 25V765000
- Report date
- Component:
- AIR BAGS
- Consequence:
- A driver's side air bag that does not deploy as intended increases the risk of injury in a crash.
- Remedy:
- Dealers will replace the steering column control module, free of charge. Owner notification letters were mailed beginning December 11, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 14C. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning November 13, 2025.
NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →
Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.
Complaint Narrative Explorer
Verbatim owner-reported defect narratives from NHTSA public records
Data: NHTSA Office of Defects Investigation · snapshot 2026-08-21
Showing 0 of 104 complaints · page 1 of 5
No complaints match the current filters.
EPA Fuel Economy Database Snapshot 2026-08-21 Open source record Read our complete data methodology →
Estimated Ownership Cost
EPA fuel economy ratings and annual operating cost estimates
Data: US EPA Fuel Economy Guide · snapshot 2026-08-21
Adjacent Model Years
Immediate preceding and succeeding model year records
NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →
Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.
Methodology & Data Integrity
Data sourced from NHTSA Office of Defects Investigation. Snapshot date: 2026-08-21.