2023 TESLA MODEL Y — Owner-Reported Problems

NHTSA Office of Defects Investigation Snapshot 2026-08-22 1,121 complaints · 17 recalls
Most-reported system: FORWARD COLLISION AVOIDANCE (408 complaints · 36.4%)
Safety signals:
  • Crashes 150
  • Fires 3
  • Injuries 76
  • Deaths 1
Compare with 2022 →
NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Component Problem Distribution

Share of owner complaints filed for each vehicle system (unaffected by sales volume)

Component Problem Distribution FORWARD COLLISION AVOIDANCE appears in 408 of 1,121 owner complaints (36.4%) in this vehicle snapshot. FORWARD COLLISION AVOIDANCE: 408 complaints, 36.4% of reports FORWARD COLLISION AVOIDANCE 408 · 36.4% · 45 crash reports STEERING: 133 complaints, 11.9% of reports STEERING 133 · 11.9% · 10 crash reports SUSPENSION: 82 complaints, 7.3% of reports SUSPENSION 82 · 7.3% · 1 crash reports LANE DEPARTURE: 53 complaints, 4.7% of reports LANE DEPARTURE 53 · 4.7% · 9 crash reports ELECTRICAL SYSTEM: 52 complaints, 4.6% of reports ELECTRICAL SYSTEM 52 · 4.6% · 12 crash reports 1 fire reports VEHICLE SPEED CONTROL: 42 complaints, 3.8% of reports VEHICLE SPEED CONTROL 42 · 3.8% · 18 crash reports VISIBILITY: 42 complaints, 3.8% of reports VISIBILITY 42 · 3.8% · 1 crash reports BACK OVER PREVENTION: 31 complaints, 2.8% of reports BACK OVER PREVENTION 31 · 2.8% · 11 crash reports SEAT BELTS: 29 complaints, 2.6% of reports SEAT BELTS 29 · 2.6% UNKNOWN OR OTHER: 648 complaints, 57.8% of reports UNKNOWN OR OTHER 648 · 57.8% · 86 crash reports 2 fire reports 0% 25% 50% 75% 100%

UNKNOWN OR OTHER is an NHTSA classification artifact and is always listed last.

View component data as a table
System / Component Complaints Share of Reports Safety Reports (Crashes / Fires)
FORWARD COLLISION AVOIDANCE 408 36.4% 45 crashes · 0 fires
STEERING 133 11.9% 10 crashes · 0 fires
SUSPENSION 82 7.3% 1 crashes · 0 fires
LANE DEPARTURE 53 4.7% 9 crashes · 0 fires
ELECTRICAL SYSTEM 52 4.6% 12 crashes · 1 fires
VEHICLE SPEED CONTROL 42 3.8% 18 crashes · 0 fires
VISIBILITY 42 3.8% 1 crashes · 0 fires
BACK OVER PREVENTION 31 2.8% 11 crashes · 0 fires
SEAT BELTS 29 2.6% 0 crashes · 0 fires
UNKNOWN OR OTHER 648 57.8% 86 crashes · 2 fires
NHTSA Consumer Complaints, NHTSA Safety Recalls, and NHTSA Defect Investigations Snapshot 2026-08-22 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Problem & Recall Timeline

Observed complaint volume and manufacturer recall actions over time

Problem & Recall Timeline Owner reports in this snapshot begin in Oct 2022; the first recall shown was reported in Nov 2022. 2022-Q4: 9 owner reports 9 2023-Q1: 82 owner reports 82 2023-Q2: 149 owner reports 149 2023-Q3: 180 owner reports 180 2023-Q4: 130 owner reports 130 2024-Q1: 93 owner reports 93 2024-Q2: 53 owner reports 53 2024-Q3: 53 owner reports 53 2024-Q4: 57 owner reports 57 2025-Q1: 30 owner reports 30 2025-Q2: 37 owner reports 37 2025-Q3: 42 owner reports 42 2025-Q4: 51 owner reports 51 2026-Q1: 46 owner reports 46 2026-Q2: 62 owner reports 62 2026-Q3: 47 owner reports 47 Owner reports Feb 2022 Aug 2026 Recall campaign 22V844000 ◆ Recall campaign 22V844000 Recall campaign 22V895000 ◆ Recall campaign 22V895000 Recall campaign 23V085000 ◆ Recall campaign 23V085000 Recall campaign 23V130000 ◆ Recall campaign 23V130000 Recall campaign 23V385000 ◆ Recall campaign 23V385000 Recall campaign 23V434000 ◆ Recall campaign 23V434000 Recall campaign 23V489000 ◆ Recall campaign 23V489000 Recall campaign 23V838000 ◆ Recall campaign 23V838000 Recall campaign 24V035000 ◆ Recall campaign 24V035000 Recall campaign 24V051000 ◆ Recall campaign 24V051000 Recall campaign 24V376000 ◆ Recall campaign 24V376000 Recall campaign 24V554000 ◆ Recall campaign 24V554000 Recall campaign 24V935000 ◆ Recall campaign 24V935000 Recall campaign 25V002000 ◆ Recall campaign 25V002000 Recall campaign 25V092000 ◆ Recall campaign 25V092000 Recall campaign 26V283000 ◆ Recall campaign 26V283000 Recall campaign 26V507000 ◆ Recall campaign 26V507000 Investigation PE22002 ● Investigation PE22002 Investigation EA22002 ● Investigation EA22002 Investigation PE23003 ● Investigation PE23003 Investigation DP23001 ● Investigation DP23001 Investigation DP23002 ● Investigation DP23002 Investigation PE23014 ● Investigation PE23014 Investigation EA24001 ● Investigation EA24001 Investigation RQ24009 ● Investigation RQ24009 Investigation PE24031 ● Investigation PE24031 Investigation PE24033 ● Investigation PE24033 Investigation AQ25002 ● Investigation AQ25002 Investigation PE25012 ● Investigation PE25012 Investigation EA26002 ● Investigation EA26002 Investigation PE26006 ● Investigation PE26006
  • Campaign 23V085000 was reported 14 days after the first earlier complaint mapped to its component.
  • Campaign 23V130000 was reported 54 days after the first earlier complaint mapped to its component.
  • Campaign 23V385000 was reported 118 days after the first earlier complaint mapped to its component.
  • Campaign 23V434000 was reported 130 days after the first earlier complaint mapped to its component.
  • Campaign 23V489000 was reported 236 days after the first earlier complaint mapped to its component.
  • Campaign 23V838000 was reported 306 days after the first earlier complaint mapped to its component.
  • Campaign 24V035000 was reported 372 days after the first earlier complaint mapped to its component.
  • Campaign 24V051000 was reported 355 days after the first earlier complaint mapped to its component.
  • Campaign 24V376000 was reported 510 days after the first earlier complaint mapped to its component.
  • Campaign 24V554000 was reported 531 days after the first earlier complaint mapped to its component.
  • Campaign 25V002000 was reported 723 days after the first earlier complaint mapped to its component.
  • Campaign 25V092000 was reported 744 days after the first earlier complaint mapped to its component.
  • Campaign 26V283000 was reported 1,206 days after the first earlier complaint mapped to its component.
  • Campaign 26V507000 was reported 1,245 days after the first earlier complaint mapped to its component.
View timeline records as a table
Date Record type Count Record identifier
2022-Q4 Owner reports 9
2023-Q1 Owner reports 82
2023-Q2 Owner reports 149
2023-Q3 Owner reports 180
2023-Q4 Owner reports 130
2024-Q1 Owner reports 93
2024-Q2 Owner reports 53
2024-Q3 Owner reports 53
2024-Q4 Owner reports 57
2025-Q1 Owner reports 30
2025-Q2 Owner reports 37
2025-Q3 Owner reports 42
2025-Q4 Owner reports 51
2026-Q1 Owner reports 46
2026-Q2 Owner reports 62
2026-Q3 Owner reports 47
Recall campaign 1 22V844000
Recall campaign 1 22V895000
Recall campaign 1 23V085000
Recall campaign 1 23V130000
Recall campaign 1 23V385000
Recall campaign 1 23V434000
Recall campaign 1 23V489000
Recall campaign 1 23V838000
Recall campaign 1 24V035000
Recall campaign 1 24V051000
Recall campaign 1 24V376000
Recall campaign 1 24V554000
Recall campaign 1 24V935000
Recall campaign 1 25V002000
Recall campaign 1 25V092000
Recall campaign 1 26V283000
Recall campaign 1 26V507000
Defect investigation 1 PE22002
Defect investigation 1 EA22002
Defect investigation 1 PE23003
Defect investigation 1 DP23001
Defect investigation 1 DP23002
Defect investigation 1 PE23014
Defect investigation 1 EA24001
Defect investigation 1 RQ24009
Defect investigation 1 PE24031
Defect investigation 1 PE24033
Defect investigation 1 AQ25002
Defect investigation 1 PE25012
Defect investigation 1 EA26002
Defect investigation 1 PE26006
NHTSA Safety Recalls Snapshot 2026-08-22 Open source record Read our complete data methodology →

Safety Recalls (17)

Official safety recall campaigns filed with NHTSA

  1. Manufacturer action

    Recall campaign 22V844000

    Report date
    Component:
    EXTERIOR LIGHTING
    Consequence:
    A taillight that fails to illuminate may reduce the visibility of the vehicle, increasing the risk of a crash.
    Remedy:
    Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed January 14, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-016.
    View authoritative NHTSA record →

  2. Manufacturer action

    Recall campaign 22V895000

    Report date
    Component:
    SUSPENSION
    Consequence:
    A loose fastener can allow the lateral link to separate from the sub-frame, causing instability and increasing the risk of a crash.
    Remedy:
    Tesla Service will tighten or replace the fasteners as necessary, free of charge. Owner notification letters were mailed February 7, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-31-002.
    View authoritative NHTSA record →

  3. Manufacturer action

    Recall campaign 23V085000

    Report date
    Component:
    STEERING
    Consequence:
    FSD Beta software that allows a vehicle to exceed speed limits or travel through intersections in an unlawful or unpredictable manner increases the risk of a crash.
    Remedy:
    Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed April 15, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-001.
    View authoritative NHTSA record →

  4. Manufacturer action

    Recall campaign 23V130000

    Report date
    Component:
    SEAT BELTS
    Consequence:
    A loose seat frame bolt may reduce the seat belt system's performance, increasing the risk of injury during a crash.
    Remedy:
    Tesla Service Centers will inspect and tighten the bolts as necessary, free of charge. Owner notification letters are expected to be mailed April 25, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-13-001.
    View authoritative NHTSA record →

  5. Manufacturer action

    Recall campaign 23V385000

    Report date
    Component:
    STEERING
    Consequence:
    A loose fastener may allow the steering wheel to disconnect from the steering column, which can cause a loss of steering control and increase the risk of a crash.
    Remedy:
    Tesla Service will inspect and replace the fastener as necessary, free of charge. Owner notification letters were be mailed July 28, 2023. Tesla's number for this recall is SB-23-32-001.
    View authoritative NHTSA record →

  6. Manufacturer action

    Recall campaign 23V434000

    Report date
    Component:
    ELECTRICAL SYSTEM
    Consequence:
    A defective battery disconnect may not isolate the vehicle's high voltage battery after a crash or fault detection, increasing the risk of electrical shock and injury.
    Remedy:
    Tesla Service will replace the pyrotechnic battery disconnect, free of charge. Owner notification letters were mailed August 18, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-16-005.
    View authoritative NHTSA record →

  7. Manufacturer action

    Recall campaign 23V489000

    Report date
    Component:
    FORWARD COLLISION AVOIDANCE
    Consequence:
    Safety features that are unavailable without any warning to the driver may increase the risk of a crash.
    Remedy:
    Tesla Service will inspect and adjust the pitch angle, as necessary, free of charge. Owner notification letters were mailed September 12, 2023. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-17-006.
    View authoritative NHTSA record →

  8. Manufacturer action

    Recall campaign 23V838000

    Report date
    Component:
    ELECTRICAL SYSTEM
    Consequence:
    In certain circumstances when Autosteer is engaged, and the driver does not maintain responsibility for vehicle operation and is unprepared to intervene as necessary or fails to recognize when Autosteer is canceled or not engaged, there may be an increased risk of a crash.
    Remedy:
    Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 10, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-008.
    View authoritative NHTSA record →

  9. Manufacturer action

    Recall campaign 24V035000

    Report date
    Component:
    BACK OVER PREVENTION
    Consequence:
    A rearview image that does not display while in reverse decreases the driver's visibility and increases the risk of a crash.
    Remedy:
    Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed March 22, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-002.
    View authoritative NHTSA record →

  10. Manufacturer action

    Recall campaign 24V051000

    Report date
    Component:
    ELECTRICAL SYSTEM
    Consequence:
    Warning lights with a smaller font size can make critical safety information on the instrument panel difficult to read, increasing the risk of a crash.
    Remedy:
    Tesla began releasing an over-the-air (OTA) software update, free of charge. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-003.
    View authoritative NHTSA record →

  11. Manufacturer action

    Recall campaign 24V376000

    Report date
    Component:
    SEAT BELTS
    Consequence:
    A seat belt warning system that fails to alert occupants of an unbelted seat belt can increase the risk of injury during a crash.
    Remedy:
    Tesla will release an over-the-air (OTA) software update. Owner notification letters were mailed July 26, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-008.
    View authoritative NHTSA record →

  12. Manufacturer action

    Recall campaign 24V554000

    Report date
    Component:
    ELECTRICAL SYSTEM
    Consequence:
    An unlatched hood can fully open, obstructing the driver's view and increasing the risk of a crash.
    Remedy:
    Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed September 24, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-012.
    View authoritative NHTSA record →

  13. Manufacturer action

    Recall campaign 24V935000

    Report date
    Component:
    TIRES
    Consequence:
    Driving with improperly inflated tires increases the risk of a crash.
    Remedy:
    Tesla released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 15, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-018.
    View authoritative NHTSA record →

  14. Manufacturer action

    Recall campaign 25V002000

    Report date
    Component:
    BACK OVER PREVENTION
    Consequence:
    A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
    Remedy:
    Tesla released an over-the-air (OTA) software update, free of charge. Tesla will also identify any vehicles that experienced a circuit board failure, or stress that may lead to a circuit board failure, and replace the affected computers, free of charge. Owner notification letters were mailed March 7, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-25-00-001.
    View authoritative NHTSA record →

  15. Manufacturer action

    Recall campaign 25V092000

    Report date
    Component:
    STEERING
    Consequence:
    A loss of power steering assist can require greater steering effort, especially at low speeds, increasing the risk of a crash.
    Remedy:
    Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed March 25, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-25-00-004.
    View authoritative NHTSA record →

  16. Manufacturer action

    Recall campaign 26V283000

    Report date
    Component:
    BACK OVER PREVENTION
    Consequence:
    A delayed rearview image reduces the driver's view behind the vehicle, increasing the risk of a crash.
    Remedy:
    Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed July 3, 2026. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-26-00-001.
    View authoritative NHTSA record →

  17. Manufacturer action

    Recall campaign 26V507000

    Report date
    Component:
    EXTERIOR LIGHTING
    Consequence:
    Headlight low beams that are too bright can reduce visibility for oncoming drivers, increasing the risk of a crash.
    Remedy:
    The remedy is currently under development. Owner notification letters are expected to be mailed September 15, 2026. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-17-003.
    View authoritative NHTSA record →
NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Complaint Narrative Explorer

Verbatim owner-reported defect narratives from NHTSA public records

Data: NHTSA Office of Defects Investigation · snapshot 2026-08-21
Safety incident filters
Showing 0 of 1,121 complaints · page 1 of 45

No complaints match the current filters.
EPA Fuel Economy Database Snapshot 2026-08-21 Open source record Read our complete data methodology →

Estimated Ownership Cost

EPA fuel economy ratings and annual operating cost estimates

Data: US EPA Fuel Economy Guide · snapshot 2026-08-21
Supported range: 1,000–60,000 miles per year
Supported range: $1.50–$10.00 per gallon
55% city45% highway
Estimate unavailable

EPA fuel-economy data is unavailable for this vehicle.

No estimate is shown when required EPA values are unavailable.

 Open Ownership Cost Calculator →

Adjacent Model Years

Immediate preceding and succeeding model year records

NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Methodology & Data Integrity

Data sourced from NHTSA Office of Defects Investigation. Snapshot date: 2026-08-21.

Read our complete data methodology → Sources