2026 TESLA MODEL Y — Owner-Reported Problems
Verdict & Safety Summary
- Crashes 67
- Fires 1
- Injuries 23
- Deaths 0
Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.
Component Problem Distribution
Share of owner complaints filed for each vehicle system (unaffected by sales volume)
UNKNOWN OR OTHER is an NHTSA classification artifact and is always listed last.
View component data as a table
| System / Component | Complaints | Share of Reports | Safety Reports (Crashes / Fires) |
|---|---|---|---|
| FORWARD COLLISION AVOIDANCE | 73 | 23.2% | 22 crashes · 0 fires |
| LANE DEPARTURE | 24 | 7.6% | 6 crashes · 0 fires |
| ELECTRICAL SYSTEM | 23 | 7.3% | 5 crashes · 1 fires |
| STEERING | 16 | 5.1% | 0 crashes · 0 fires |
| SUSPENSION | 16 | 5.1% | 1 crashes · 0 fires |
| STRUCTURE | 15 | 4.8% | 1 crashes · 0 fires |
| EXTERIOR LIGHTING | 11 | 3.5% | 1 crashes · 0 fires |
| VEHICLE SPEED CONTROL | 10 | 3.2% | 2 crashes · 0 fires |
| BACK OVER PREVENTION | 7 | 2.2% | 4 crashes · 0 fires |
| UNKNOWN OR OTHER | 227 | 72.1% | 55 crashes · 1 fires |
Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.
Problem & Recall Timeline
Observed complaint volume and manufacturer recall actions over time
- Campaign 25V410000 was reported 44 days after the first earlier complaint mapped to its component.
- Campaign 25V490000 was reported 56 days after the first earlier complaint mapped to its component.
- Campaign 25V658000 was reported 121 days after the first earlier complaint mapped to its component.
- Campaign 25V690000 was reported 130 days after the first earlier complaint mapped to its component.
- Campaign 26V315000 was reported 379 days after the first earlier complaint mapped to its component.
- Campaign 26V445000 was reported 295 days after the first earlier complaint mapped to its component.
View timeline records as a table
| Date | Record type | Count | Record identifier |
|---|---|---|---|
| 2025-Q2 | Owner reports | 15 | |
| 2025-Q3 | Owner reports | 28 | |
| 2025-Q4 | Owner reports | 83 | |
| 2026-Q1 | Owner reports | 73 | |
| 2026-Q2 | Owner reports | 69 | |
| 2026-Q3 | Owner reports | 47 | |
| Recall campaign | 1 | 25V359000 | |
| Recall campaign | 1 | 25V410000 | |
| Recall campaign | 1 | 25V490000 | |
| Recall campaign | 1 | 25V658000 | |
| Recall campaign | 1 | 25V690000 | |
| Recall campaign | 1 | 26V315000 | |
| Recall campaign | 1 | 26V445000 | |
| Defect investigation | 1 | PE24033 | |
| Defect investigation | 1 | AQ25002 | |
| Defect investigation | 1 | PE25012 | |
| Defect investigation | 1 | EA26002 |
Safety Recalls (7)
Official safety recall campaigns filed with NHTSA
-
Manufacturer action
Recall campaign 25V359000
- Report date
- Component:
- VISIBILITY
- Consequence:
- The inability to clean the windshield reduces the driver’s visibility and increases the risk of a crash.
- Remedy:
- Tesla service will inspect and replace the wiper arm elbow connector as necessary, free of charge. Owner notification letters were mailed July 25, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-25-20-001.
-
Manufacturer action
Recall campaign 25V410000
- Report date
- Component:
- SEATS
- Consequence:
- The seat may not properly restrain the occupant, increasing the risk of injury during a crash.
- Remedy:
- Tesla Service Centers will inspect and tighten or replace the seat assembly fasteners as necessary, free of charge. Owner notification letters were mailed August 16, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-25-13-003.
-
Manufacturer action
Recall campaign 25V490000
- Report date
- Component:
- ELECTRICAL SYSTEM
- Consequence:
- An inoperable horn may prevent the driver from alerting other drivers as needed, increasing the risk of a crash.
- Remedy:
- Tesla service will replace the steering wheel, free of charge. Owner notification letters were be mailed September 23, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-25-17-009.
-
Manufacturer action
Recall campaign 25V658000
- Report date
- Component:
- ELECTRICAL SYSTEM
- Consequence:
- Reverse lights that fail to illuminate reduce visibility and may not alert pedestrians or other drivers that the vehicle is backing up, increasing the risk of a crash.
- Remedy:
- Tesla Service will replace the reverse lights and reverse facia harness, free of charge. Owner notification letters were mailed November 26, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-25-17-011.
-
Manufacturer action
Recall campaign 25V690000
- Report date
- Component:
- ELECTRICAL SYSTEM
- Consequence:
- A loss of drive power can increase the risk of a crash.
- Remedy:
- Tesla Service will replace the battery pack contactors, free of charge. Owner notification letters were mailed December 9, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-25-16-005.
-
Manufacturer action
Recall campaign 26V315000
- Report date
- Component:
- EQUIPMENT
- Consequence:
- Missing weight information provided by the label may lead to unintentionally overloading the vehicle, increasing the risk of a crash.
- Remedy:
- Tesla Service will inspect and install a certification label as necessary, free of charge. Owner notification letters were mailed July 17, 2026. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-26-19-002.
-
Manufacturer action
Recall campaign 26V445000
- Report date
- Component:
- AIR BAGS
- Consequence:
- A noncompliant vehicle may have reduced occupant protections, increasing the risk of injury during a crash.
- Remedy:
- Tesla will repurchase noncompliant vehicles currently registered in the United States, free of charge. Owner notification letters are expected to be mailed September 5, 2026. Owners may contact Tesla customer service at 1-877-798-3752 or resolutions@tesla.com. Tesla's number for this recall is SB-26-00-004.
Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.
Complaint Narrative Explorer
Verbatim owner-reported defect narratives from NHTSA public records
Estimated Ownership Cost
EPA fuel economy ratings and annual operating cost estimates
Adjacent Model Years
Immediate preceding and succeeding model year records
Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.
Methodology & Data Integrity
Data sourced from NHTSA Office of Defects Investigation. Snapshot date: 2026-08-21.