2002 TOYOTA AVALON — Owner-Reported Problems

NHTSA Office of Defects Investigation Snapshot 2026-08-22 112 complaints · 1 recalls
Most-reported system: AIR BAGS (31 complaints · 27.7%)
Safety signals:
  • Crashes 30
  • Fires 2
  • Injuries 16
  • Deaths 0
Compare with 2001 →
NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Component Problem Distribution

Share of owner complaints filed for each vehicle system (unaffected by sales volume)

Component Problem Distribution AIR BAGS appears in 31 of 112 owner complaints (27.7%) in this vehicle snapshot. AIR BAGS: 31 complaints, 27.7% of reports AIR BAGS 31 · 27.7% · 10 crash reports VEHICLE SPEED CONTROL: 22 complaints, 19.6% of reports VEHICLE SPEED CONTROL 22 · 19.6% · 14 crash reports STEERING: 14 complaints, 12.5% of reports STEERING 14 · 12.5% · 2 crash reports SERVICE BRAKES: 11 complaints, 9.8% of reports SERVICE BRAKES 11 · 9.8% · 2 crash reports ENGINE: 7 complaints, 6.3% of reports ENGINE 7 · 6.3% ELECTRICAL SYSTEM: 4 complaints, 3.6% of reports ELECTRICAL SYSTEM 4 · 3.6% · 1 fire reports POWER TRAIN: 4 complaints, 3.6% of reports POWER TRAIN 4 · 3.6% · 1 crash reports VISIBILITY: 4 complaints, 3.6% of reports VISIBILITY 4 · 3.6% SEAT BELTS: 3 complaints, 2.7% of reports SEAT BELTS 3 · 2.7% UNKNOWN OR OTHER: 39 complaints, 34.8% of reports UNKNOWN OR OTHER 39 · 34.8% · 8 crash reports 1 fire reports 0% 25% 50% 75% 100%

UNKNOWN OR OTHER is an NHTSA classification artifact and is always listed last.

View component data as a table
System / Component Complaints Share of Reports Safety Reports (Crashes / Fires)
AIR BAGS 31 27.7% 10 crashes · 0 fires
VEHICLE SPEED CONTROL 22 19.6% 14 crashes · 0 fires
STEERING 14 12.5% 2 crashes · 0 fires
SERVICE BRAKES 11 9.8% 2 crashes · 0 fires
ENGINE 7 6.3% 0 crashes · 0 fires
ELECTRICAL SYSTEM 4 3.6% 0 crashes · 1 fires
POWER TRAIN 4 3.6% 1 crashes · 0 fires
VISIBILITY 4 3.6% 0 crashes · 0 fires
SEAT BELTS 3 2.7% 0 crashes · 0 fires
UNKNOWN OR OTHER 39 34.8% 8 crashes · 1 fires
NHTSA Consumer Complaints, NHTSA Safety Recalls, and NHTSA Defect Investigations Snapshot 2026-08-22 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Problem & Recall Timeline

Observed complaint volume and manufacturer recall actions over time

Problem & Recall Timeline Owner reports in this snapshot begin in Jan 2002; the first recall shown was reported in Jul 2010. 2002-Q1: 2 owner reports 2 2002-Q2: 2 owner reports 2 2002-Q3: 1 owner reports 1 2002-Q4: 2 owner reports 2 2003-Q1: 5 owner reports 5 2003-Q2: 3 owner reports 3 2004-Q1: 1 owner reports 1 2004-Q2: 4 owner reports 4 2004-Q3: 1 owner reports 1 2004-Q4: 1 owner reports 1 2005-Q2: 1 owner reports 1 2005-Q3: 3 owner reports 3 2005-Q4: 1 owner reports 1 2006-Q4: 1 owner reports 1 2007-Q1: 2 owner reports 2 2008-Q1: 3 owner reports 3 2008-Q2: 1 owner reports 1 2008-Q4: 2 owner reports 2 2009-Q1: 1 owner reports 1 2009-Q2: 1 owner reports 1 2009-Q3: 1 owner reports 1 2009-Q4: 3 owner reports 3 2010-Q1: 16 owner reports 16 2010-Q2: 2 owner reports 2 2010-Q3: 6 owner reports 6 2010-Q4: 3 owner reports 3 2011-Q1: 2 owner reports 2 2011-Q2: 1 owner reports 1 2011-Q4: 1 owner reports 1 2012-Q3: 1 owner reports 1 2013-Q2: 3 owner reports 3 2013-Q4: 1 owner reports 1 2014-Q2: 3 owner reports 3 2014-Q3: 3 owner reports 3 2014-Q4: 1 owner reports 1 2015-Q1: 4 owner reports 4 2015-Q2: 2 owner reports 2 2015-Q3: 1 owner reports 1 2015-Q4: 3 owner reports 3 2016-Q1: 1 owner reports 1 2016-Q2: 2 owner reports 2 2017-Q1: 1 owner reports 1 2017-Q2: 2 owner reports 2 2017-Q3: 1 owner reports 1 2017-Q4: 1 owner reports 1 2018-Q2: 2 owner reports 2 2019-Q1: 2 owner reports 2 2020-Q1: 1 owner reports 1 2020-Q4: 1 owner reports 1 2021-Q2: 1 owner reports 1 2023-Q2: 1 owner reports 1 2025-Q1: 1 owner reports 1 Owner reports Jan 2002 Jan 2025 Recall campaign 10V345000 ◆ Recall campaign 10V345000
View timeline records as a table
Date Record type Count Record identifier
2002-Q1 Owner reports 2
2002-Q2 Owner reports 2
2002-Q3 Owner reports 1
2002-Q4 Owner reports 2
2003-Q1 Owner reports 5
2003-Q2 Owner reports 3
2004-Q1 Owner reports 1
2004-Q2 Owner reports 4
2004-Q3 Owner reports 1
2004-Q4 Owner reports 1
2005-Q2 Owner reports 1
2005-Q3 Owner reports 3
2005-Q4 Owner reports 1
2006-Q4 Owner reports 1
2007-Q1 Owner reports 2
2008-Q1 Owner reports 3
2008-Q2 Owner reports 1
2008-Q4 Owner reports 2
2009-Q1 Owner reports 1
2009-Q2 Owner reports 1
2009-Q3 Owner reports 1
2009-Q4 Owner reports 3
2010-Q1 Owner reports 16
2010-Q2 Owner reports 2
2010-Q3 Owner reports 6
2010-Q4 Owner reports 3
2011-Q1 Owner reports 2
2011-Q2 Owner reports 1
2011-Q4 Owner reports 1
2012-Q3 Owner reports 1
2013-Q2 Owner reports 3
2013-Q4 Owner reports 1
2014-Q2 Owner reports 3
2014-Q3 Owner reports 3
2014-Q4 Owner reports 1
2015-Q1 Owner reports 4
2015-Q2 Owner reports 2
2015-Q3 Owner reports 1
2015-Q4 Owner reports 3
2016-Q1 Owner reports 1
2016-Q2 Owner reports 2
2017-Q1 Owner reports 1
2017-Q2 Owner reports 2
2017-Q3 Owner reports 1
2017-Q4 Owner reports 1
2018-Q2 Owner reports 2
2019-Q1 Owner reports 2
2020-Q1 Owner reports 1
2020-Q4 Owner reports 1
2021-Q2 Owner reports 1
2023-Q2 Owner reports 1
2025-Q1 Owner reports 1
Recall campaign 1 10V345000
NHTSA Safety Recalls Snapshot 2026-08-22 Open source record Read our complete data methodology →

Safety Recalls (1)

Official safety recall campaigns filed with NHTSA

  1. Manufacturer action

    Recall campaign 10V345000

    Report date
    Component:
    Not available in the source record
    Consequence:
    SHOULD THE STEERING LOCK BAR BREAK, THE STEERING WHEEL WOULD LOCK AND THE DRIVER WOULD LOSE THE ABILITY TO STEER THE VEHICLE, INCREASING THE RISK OF A CRASH.
    Remedy:
    DEALERS WILL REPLACE THE STEERING INTERLOCK DEVICE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 7, 2010. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
    View authoritative NHTSA record →
NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Complaint Narrative Explorer

Verbatim owner-reported defect narratives from NHTSA public records

Data: NHTSA Office of Defects Investigation · snapshot 2026-08-21
Safety incident filters
Showing 0 of 112 complaints · page 1 of 5

No complaints match the current filters.
EPA Fuel Economy Database Snapshot 2026-08-21 Open source record Read our complete data methodology →

Estimated Ownership Cost

EPA fuel economy ratings and annual operating cost estimates

Data: US EPA Fuel Economy Guide · snapshot 2026-08-21
Supported range: 1,000–60,000 miles per year
Supported range: $1.50–$10.00 per gallon
55% city45% highway
Estimate unavailable

EPA fuel-economy data is unavailable for this vehicle.

No estimate is shown when required EPA values are unavailable.

 Open Ownership Cost Calculator →

Adjacent Model Years

Immediate preceding and succeeding model year records

NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Methodology & Data Integrity

Data sourced from NHTSA Office of Defects Investigation. Snapshot date: 2026-08-21.

Read our complete data methodology → Sources