2021 TOYOTA AVALON — Owner-Reported Problems
Verdict & Safety Summary
- Crashes 2
- Fires 0
- Injuries 0
- Deaths 0
Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.
Component Problem Distribution
Share of owner complaints filed for each vehicle system (unaffected by sales volume)
UNKNOWN OR OTHER is an NHTSA classification artifact and is always listed last.
View component data as a table
| System / Component | Complaints | Share of Reports | Safety Reports (Crashes / Fires) |
|---|---|---|---|
| AIR BAGS | 17 | 65.4% | 1 crashes · 0 fires |
| ENGINE | 3 | 11.5% | 0 crashes · 0 fires |
| FORWARD COLLISION AVOIDANCE | 2 | 7.7% | 0 crashes · 0 fires |
| BACK OVER PREVENTION | 1 | 3.9% | 0 crashes · 0 fires |
| ELECTRICAL SYSTEM | 1 | 3.9% | 1 crashes · 0 fires |
| SEAT BELTS | 1 | 3.9% | 0 crashes · 0 fires |
| SERVICE BRAKES | 1 | 3.9% | 0 crashes · 0 fires |
| UNKNOWN OR OTHER | 4 | 15.4% | 1 crashes · 0 fires |
Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.
Problem & Recall Timeline
Observed complaint volume and manufacturer recall actions over time
View timeline records as a table
| Date | Record type | Count | Record identifier |
|---|---|---|---|
| 2021-Q1 | Owner reports | 1 | |
| 2022-Q1 | Owner reports | 2 | |
| 2022-Q3 | Owner reports | 1 | |
| 2022-Q4 | Owner reports | 1 | |
| 2023-Q1 | Owner reports | 1 | |
| 2024-Q2 | Owner reports | 2 | |
| 2024-Q3 | Owner reports | 1 | |
| 2024-Q4 | Owner reports | 6 | |
| 2025-Q1 | Owner reports | 5 | |
| 2025-Q2 | Owner reports | 2 | |
| 2025-Q3 | Owner reports | 2 | |
| 2025-Q4 | Owner reports | 1 | |
| 2026-Q2 | Owner reports | 1 | |
| Recall campaign | 1 | 20V734000 | |
| Recall campaign | 1 | 23V865000 | |
| Defect investigation | 1 | DP22005 |
Safety Recalls (2)
Official safety recall campaigns filed with NHTSA
-
Manufacturer action
Recall campaign 20V734000
- Report date
- Component:
- AIR BAGS
- Consequence:
- In the event of a crash, an air bag that does not perform as designed can increase the risk of injury.
- Remedy:
- Toyota will notify owners, and dealers will replace the steering column, free of charge. The recall began December 18, 2020. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 20TB17/20TA17.
-
Manufacturer action
Recall campaign 23V865000
- Report date
- Component:
- AIR BAGS
- Consequence:
- An air bag that does not deploy during a crash increases the risk of injury.
- Remedy:
- Dealers will inspect and replace the sensor as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed in February 2024. Some final remedy owner letters were mailed October 31, 2024. Letters will continue to be mailed in phases through January 2026. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB15/23TA15 Lexus 23LB03/23LA03.
Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.
Complaint Narrative Explorer
Verbatim owner-reported defect narratives from NHTSA public records
No complaints match the current filters.
Estimated Ownership Cost
EPA fuel economy ratings and annual operating cost estimates
Adjacent Model Years
Immediate preceding and succeeding model year records
Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.
Methodology & Data Integrity
Data sourced from NHTSA Office of Defects Investigation. Snapshot date: 2026-08-21.