2024 TOYOTA GRAND HIGHLANDER — Owner-Reported Problems

NHTSA Office of Defects Investigation Snapshot 2026-08-22 212 complaints · 4 recalls
Most-reported system: POWER TRAIN (30 complaints · 14.2%)
Safety signals:
  • Crashes 6
  • Fires 1
  • Injuries 3
  • Deaths 1
Compare all model years →
NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Component Problem Distribution

Share of owner complaints filed for each vehicle system (unaffected by sales volume)

Component Problem Distribution POWER TRAIN appears in 30 of 212 owner complaints (14.2%) in this vehicle snapshot. POWER TRAIN: 30 complaints, 14.2% of reports POWER TRAIN 30 · 14.2% AIR BAGS: 22 complaints, 10.4% of reports AIR BAGS 22 · 10.4% · 1 crash reports FUEL SYSTEM: 20 complaints, 9.4% of reports FUEL SYSTEM 20 · 9.4% VEHICLE SPEED CONTROL: 18 complaints, 8.5% of reports VEHICLE SPEED CONTROL 18 · 8.5% · 2 crash reports ELECTRICAL SYSTEM: 15 complaints, 7.1% of reports ELECTRICAL SYSTEM 15 · 7.1% ENGINE: 11 complaints, 5.2% of reports ENGINE 11 · 5.2% STRUCTURE: 11 complaints, 5.2% of reports STRUCTURE 11 · 5.2% · 1 crash reports SUSPENSION: 9 complaints, 4.3% of reports SUSPENSION 9 · 4.3% VISIBILITY: 8 complaints, 3.8% of reports VISIBILITY 8 · 3.8% UNKNOWN OR OTHER: 78 complaints, 36.8% of reports UNKNOWN OR OTHER 78 · 36.8% · 2 crash reports 1 fire reports 0% 25% 50% 75% 100%

UNKNOWN OR OTHER is an NHTSA classification artifact and is always listed last.

View component data as a table
System / Component Complaints Share of Reports Safety Reports (Crashes / Fires)
POWER TRAIN 30 14.2% 0 crashes · 0 fires
AIR BAGS 22 10.4% 1 crashes · 0 fires
FUEL SYSTEM 20 9.4% 0 crashes · 0 fires
VEHICLE SPEED CONTROL 18 8.5% 2 crashes · 0 fires
ELECTRICAL SYSTEM 15 7.1% 0 crashes · 0 fires
ENGINE 11 5.2% 0 crashes · 0 fires
STRUCTURE 11 5.2% 1 crashes · 0 fires
SUSPENSION 9 4.3% 0 crashes · 0 fires
VISIBILITY 8 3.8% 0 crashes · 0 fires
UNKNOWN OR OTHER 78 36.8% 2 crashes · 1 fires
NHTSA Consumer Complaints, NHTSA Safety Recalls, and NHTSA Defect Investigations Snapshot 2026-08-22 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Problem & Recall Timeline

Observed complaint volume and manufacturer recall actions over time

Problem & Recall Timeline Owner reports in this snapshot begin in Oct 2023; the first recall shown was reported in Jun 2024. 2023-Q4: 8 owner reports 8 2024-Q1: 22 owner reports 22 2024-Q2: 13 owner reports 13 2024-Q3: 48 owner reports 48 2024-Q4: 16 owner reports 16 2025-Q1: 16 owner reports 16 2025-Q2: 12 owner reports 12 2025-Q3: 14 owner reports 14 2025-Q4: 13 owner reports 13 2026-Q1: 20 owner reports 20 2026-Q2: 17 owner reports 17 2026-Q3: 13 owner reports 13 Owner reports Oct 2023 Aug 2026 Recall campaign 24V461000 ◆ Recall campaign 24V461000 Recall campaign 24V548000 ◆ Recall campaign 24V548000 Recall campaign 25V595000 ◆ Recall campaign 25V595000 Recall campaign 25V744000 ◆ Recall campaign 25V744000 Investigation DP26006 ● Investigation DP26006 Investigation DP26006 ● Investigation DP26006
  • Campaign 24V548000 was reported 287 days after the first earlier complaint mapped to its component.
  • Campaign 25V595000 was reported 662 days after the first earlier complaint mapped to its component.
  • Campaign 25V744000 was reported 683 days after the first earlier complaint mapped to its component.
View timeline records as a table
Date Record type Count Record identifier
2023-Q4 Owner reports 8
2024-Q1 Owner reports 22
2024-Q2 Owner reports 13
2024-Q3 Owner reports 48
2024-Q4 Owner reports 16
2025-Q1 Owner reports 16
2025-Q2 Owner reports 12
2025-Q3 Owner reports 14
2025-Q4 Owner reports 13
2026-Q1 Owner reports 20
2026-Q2 Owner reports 17
2026-Q3 Owner reports 13
Recall campaign 1 24V461000
Recall campaign 1 24V548000
Recall campaign 1 25V595000
Recall campaign 1 25V744000
Defect investigation 1 DP26006
Defect investigation 1 DP26006
NHTSA Safety Recalls Snapshot 2026-08-22 Open source record Read our complete data methodology →

Safety Recalls (4)

Official safety recall campaigns filed with NHTSA

  1. Manufacturer action

    Recall campaign 24V461000

    Report date
    Component:
    AIR BAGS
    Consequence:
    An improper deployment of the side curtain air bag can reduce occupant protection during a crash, increasing the risk of injury.
    Remedy:
    Dealers will replace the driver and passenger curtain shield air bag assemblies, free of charge. Owner letters were mailed November 4, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24TB09/24TA09 and Lexus' numbers are 24LB05/24LA05.
    View authoritative NHTSA record →

  2. Manufacturer action

    Recall campaign 24V548000

    Report date
    Component:
    EQUIPMENT
    Consequence:
    A vehicle with an incorrect maximum capacity weight value may be overloaded, which can increase the risk of a crash.
    Remedy:
    GST will mail new labels to owners, free of charge. Owner notification letters were mailed September 16, 2024. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 24R2.
    View authoritative NHTSA record →

  3. Manufacturer action

    Recall campaign 25V595000

    Report date
    Component:
    ELECTRICAL SYSTEM
    Consequence:
    An instrument panel display that does not show critical information can increase the risk of a crash or injury.
    Remedy:
    Dealers will update the instrument panel software over-the-air (OTA) for non-PHEV vehicles, free of charge. For PHEV vehicles, dealers will inspect the instrument panel assembly, and either replace it, or update the software, free of charge. Owner letters were mailed December 5, 2025. Additional letters will be sent, anticipated in May 2026. This is a phased recall. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB08 and 25TA08. Lexus' numbers for this recall are 25LB05 and 25LA05.
    View authoritative NHTSA record →

  4. Manufacturer action

    Recall campaign 25V744000

    Report date
    Component:
    BACK OVER PREVENTION
    Consequence:
    A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
    Remedy:
    Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.
    View authoritative NHTSA record →
NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Complaint Narrative Explorer

Verbatim owner-reported defect narratives from NHTSA public records

Data: NHTSA Office of Defects Investigation · snapshot 2026-08-21
Safety incident filters
Showing 0 of 212 complaints · page 1 of 9

No complaints match the current filters.
EPA Fuel Economy Database Snapshot 2026-08-21 Open source record Read our complete data methodology →

Estimated Ownership Cost

EPA fuel economy ratings and annual operating cost estimates

Data: US EPA Fuel Economy Guide · snapshot 2026-08-21
Supported range: 1,000–60,000 miles per year
Supported range: $1.50–$10.00 per gallon
55% city45% highway
Estimate unavailable

EPA fuel-economy data is unavailable for this vehicle.

No estimate is shown when required EPA values are unavailable.

 Open Ownership Cost Calculator →

Adjacent Model Years

Immediate preceding and succeeding model year records

NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Methodology & Data Integrity

Data sourced from NHTSA Office of Defects Investigation. Snapshot date: 2026-08-21.

Read our complete data methodology → Sources