2025 TOYOTA GRAND HIGHLANDER — Owner-Reported Problems

NHTSA Office of Defects Investigation Snapshot 2026-08-22 58 complaints · 3 recalls
Most-reported system: POWER TRAIN (8 complaints · 13.8%)
Safety signals:
  • Crashes 0
  • Fires 0
  • Injuries 0
  • Deaths 0
Compare with 2024 →
NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Component Problem Distribution

Share of owner complaints filed for each vehicle system (unaffected by sales volume)

Component Problem Distribution POWER TRAIN appears in 8 of 58 owner complaints (13.8%) in this vehicle snapshot. POWER TRAIN: 8 complaints, 13.8% of reports POWER TRAIN 8 · 13.8% FUEL SYSTEM: 6 complaints, 10.3% of reports FUEL SYSTEM 6 · 10.3% STRUCTURE: 6 complaints, 10.3% of reports STRUCTURE 6 · 10.3% ENGINE: 4 complaints, 6.9% of reports ENGINE 4 · 6.9% VEHICLE SPEED CONTROL: 4 complaints, 6.9% of reports VEHICLE SPEED CONTROL 4 · 6.9% VISIBILITY: 4 complaints, 6.9% of reports VISIBILITY 4 · 6.9% BACK OVER PREVENTION: 2 complaints, 3.5% of reports BACK OVER PREVENTION 2 · 3.5% ELECTRICAL SYSTEM: 2 complaints, 3.5% of reports ELECTRICAL SYSTEM 2 · 3.5% FORWARD COLLISION AVOIDANCE: 2 complaints, 3.5% of reports FORWARD COLLISION AVOIDANCE 2 · 3.5% UNKNOWN OR OTHER: 26 complaints, 44.8% of reports UNKNOWN OR OTHER 26 · 44.8% 0% 25% 50% 75% 100%

UNKNOWN OR OTHER is an NHTSA classification artifact and is always listed last.

View component data as a table
System / Component Complaints Share of Reports Safety Reports (Crashes / Fires)
POWER TRAIN 8 13.8% 0 crashes · 0 fires
FUEL SYSTEM 6 10.3% 0 crashes · 0 fires
STRUCTURE 6 10.3% 0 crashes · 0 fires
ENGINE 4 6.9% 0 crashes · 0 fires
VEHICLE SPEED CONTROL 4 6.9% 0 crashes · 0 fires
VISIBILITY 4 6.9% 0 crashes · 0 fires
BACK OVER PREVENTION 2 3.5% 0 crashes · 0 fires
ELECTRICAL SYSTEM 2 3.5% 0 crashes · 0 fires
FORWARD COLLISION AVOIDANCE 2 3.5% 0 crashes · 0 fires
UNKNOWN OR OTHER 26 44.8% 0 crashes · 0 fires
NHTSA Consumer Complaints, NHTSA Safety Recalls, and NHTSA Defect Investigations Snapshot 2026-08-22 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Problem & Recall Timeline

Observed complaint volume and manufacturer recall actions over time

Problem & Recall Timeline Owner reports in this snapshot begin in Jan 2025; the first recall shown was reported in Sep 2025. 2025-Q1: 2 owner reports 2 2025-Q2: 6 owner reports 6 2025-Q3: 8 owner reports 8 2025-Q4: 8 owner reports 8 2026-Q1: 15 owner reports 15 2026-Q2: 11 owner reports 11 2026-Q3: 8 owner reports 8 Owner reports Jan 2025 Aug 2026 Recall campaign 25V595000 ◆ Recall campaign 25V595000 Recall campaign 25V744000 ◆ Recall campaign 25V744000 Recall campaign 26V179000 ◆ Recall campaign 26V179000 Investigation DP26006 ● Investigation DP26006 Investigation DP26006 ● Investigation DP26006
  • Campaign 26V179000 was reported 358 days after the first earlier complaint mapped to its component.
View timeline records as a table
Date Record type Count Record identifier
2025-Q1 Owner reports 2
2025-Q2 Owner reports 6
2025-Q3 Owner reports 8
2025-Q4 Owner reports 8
2026-Q1 Owner reports 15
2026-Q2 Owner reports 11
2026-Q3 Owner reports 8
Recall campaign 1 25V595000
Recall campaign 1 25V744000
Recall campaign 1 26V179000
Defect investigation 1 DP26006
Defect investigation 1 DP26006
NHTSA Safety Recalls Snapshot 2026-08-22 Open source record Read our complete data methodology →

Safety Recalls (3)

Official safety recall campaigns filed with NHTSA

  1. Manufacturer action

    Recall campaign 25V595000

    Report date
    Component:
    ELECTRICAL SYSTEM
    Consequence:
    An instrument panel display that does not show critical information can increase the risk of a crash or injury.
    Remedy:
    Dealers will update the instrument panel software over-the-air (OTA) for non-PHEV vehicles, free of charge. For PHEV vehicles, dealers will inspect the instrument panel assembly, and either replace it, or update the software, free of charge. Owner letters were mailed December 5, 2025. Additional letters will be sent, anticipated in May 2026. This is a phased recall. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB08 and 25TA08. Lexus' numbers for this recall are 25LB05 and 25LA05.
    View authoritative NHTSA record →

  2. Manufacturer action

    Recall campaign 25V744000

    Report date
    Component:
    BACK OVER PREVENTION
    Consequence:
    A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
    Remedy:
    Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.
    View authoritative NHTSA record →

  3. Manufacturer action

    Recall campaign 26V179000

    Report date
    Component:
    EQUIPMENT
    Consequence:
    A vehicle with an incorrect maximum capacity weight value may be overloaded, which can increase the risk of a crash.
    Remedy:
    Dealers will replace the load carrying capacity modification label, free of charge. Owner letters were mailed May 26, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 26LB04, 26LA04, 26TB07, and 26TA07.
    View authoritative NHTSA record →
NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Complaint Narrative Explorer

Verbatim owner-reported defect narratives from NHTSA public records

Data: NHTSA Office of Defects Investigation · snapshot 2026-08-21
Safety incident filters
Showing 0 of 58 complaints · page 1 of 3

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EPA Fuel Economy Database Snapshot 2026-08-21 Open source record Read our complete data methodology →

Estimated Ownership Cost

EPA fuel economy ratings and annual operating cost estimates

Data: US EPA Fuel Economy Guide · snapshot 2026-08-21
Supported range: 1,000–60,000 miles per year
Supported range: $1.50–$10.00 per gallon
55% city45% highway
Estimate unavailable

EPA fuel-economy data is unavailable for this vehicle.

No estimate is shown when required EPA values are unavailable.

 Open Ownership Cost Calculator →

Adjacent Model Years

Immediate preceding and succeeding model year records

NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Methodology & Data Integrity

Data sourced from NHTSA Office of Defects Investigation. Snapshot date: 2026-08-21.

Read our complete data methodology → Sources