2014 TOYOTA HIGHLANDER — Owner-Reported Problems

NHTSA Office of Defects Investigation Snapshot 2026-08-22 133 complaints · 5 recalls
Most-reported system: ELECTRICAL SYSTEM (29 complaints · 21.8%)
Safety signals:
  • Crashes 5
  • Fires 1
  • Injuries 6
  • Deaths 1
Compare with 2013 →
NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Component Problem Distribution

Share of owner complaints filed for each vehicle system (unaffected by sales volume)

Component Problem Distribution ELECTRICAL SYSTEM appears in 29 of 133 owner complaints (21.8%) in this vehicle snapshot. ELECTRICAL SYSTEM: 29 complaints, 21.8% of reports ELECTRICAL SYSTEM 29 · 21.8% · 1 fire reports STRUCTURE: 27 complaints, 20.3% of reports STRUCTURE 27 · 20.3% VISIBILITY: 10 complaints, 7.5% of reports VISIBILITY 10 · 7.5% · 1 crash reports SEAT BELTS: 5 complaints, 3.8% of reports SEAT BELTS 5 · 3.8% · 2 crash reports VEHICLE SPEED CONTROL: 5 complaints, 3.8% of reports VEHICLE SPEED CONTROL 5 · 3.8% · 1 crash reports POWER TRAIN: 4 complaints, 3.0% of reports POWER TRAIN 4 · 3.0% ENGINE: 3 complaints, 2.3% of reports ENGINE 3 · 2.3% SERVICE BRAKES: 3 complaints, 2.3% of reports SERVICE BRAKES 3 · 2.3% · 1 crash reports SUSPENSION: 3 complaints, 2.3% of reports SUSPENSION 3 · 2.3% UNKNOWN OR OTHER: 65 complaints, 48.9% of reports UNKNOWN OR OTHER 65 · 48.9% 0% 25% 50% 75% 100%

UNKNOWN OR OTHER is an NHTSA classification artifact and is always listed last.

View component data as a table
System / Component Complaints Share of Reports Safety Reports (Crashes / Fires)
ELECTRICAL SYSTEM 29 21.8% 0 crashes · 1 fires
STRUCTURE 27 20.3% 0 crashes · 0 fires
VISIBILITY 10 7.5% 1 crashes · 0 fires
SEAT BELTS 5 3.8% 2 crashes · 0 fires
VEHICLE SPEED CONTROL 5 3.8% 1 crashes · 0 fires
POWER TRAIN 4 3.0% 0 crashes · 0 fires
ENGINE 3 2.3% 0 crashes · 0 fires
SERVICE BRAKES 3 2.3% 1 crashes · 0 fires
SUSPENSION 3 2.3% 0 crashes · 0 fires
UNKNOWN OR OTHER 65 48.9% 0 crashes · 0 fires
NHTSA Consumer Complaints, NHTSA Safety Recalls, and NHTSA Defect Investigations Snapshot 2026-08-22 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Problem & Recall Timeline

Observed complaint volume and manufacturer recall actions over time

Problem & Recall Timeline Owner reports in this snapshot begin in Jan 2014; the first recall shown was reported in Feb 2014. 2014-Q1: 1 owner reports 1 2014-Q2: 2 owner reports 2 2014-Q3: 5 owner reports 5 2014-Q4: 5 owner reports 5 2015-Q1: 5 owner reports 5 2015-Q2: 2 owner reports 2 2015-Q3: 4 owner reports 4 2015-Q4: 3 owner reports 3 2016-Q1: 4 owner reports 4 2016-Q2: 3 owner reports 3 2016-Q3: 3 owner reports 3 2016-Q4: 2 owner reports 2 2017-Q2: 5 owner reports 5 2017-Q3: 3 owner reports 3 2017-Q4: 4 owner reports 4 2018-Q1: 4 owner reports 4 2018-Q2: 5 owner reports 5 2018-Q3: 8 owner reports 8 2018-Q4: 7 owner reports 7 2019-Q1: 5 owner reports 5 2019-Q2: 7 owner reports 7 2019-Q3: 3 owner reports 3 2019-Q4: 5 owner reports 5 2020-Q1: 2 owner reports 2 2020-Q2: 3 owner reports 3 2020-Q3: 2 owner reports 2 2020-Q4: 2 owner reports 2 2021-Q1: 2 owner reports 2 2021-Q2: 4 owner reports 4 2021-Q3: 1 owner reports 1 2021-Q4: 1 owner reports 1 2022-Q3: 2 owner reports 2 2022-Q4: 2 owner reports 2 2023-Q1: 4 owner reports 4 2023-Q2: 3 owner reports 3 2023-Q4: 1 owner reports 1 2024-Q4: 1 owner reports 1 2025-Q1: 2 owner reports 2 2025-Q2: 1 owner reports 1 2026-Q1: 2 owner reports 2 2026-Q2: 2 owner reports 2 2026-Q3: 1 owner reports 1 Owner reports Jan 2014 Jul 2026 Recall campaign 14V051000 ◆ Recall campaign 14V051000 Recall campaign 14V272000 ◆ Recall campaign 14V272000 Recall campaign 14V274000 ◆ Recall campaign 14V274000 Recall campaign 14V576000 ◆ Recall campaign 14V576000 Recall campaign 18E107000 ◆ Recall campaign 18E107000 Investigation DP22005 ● Investigation DP22005
  • Campaign 14V272000 was reported 73 days after the first earlier complaint mapped to its component.
  • Campaign 14V274000 was reported 17 days after the first earlier complaint mapped to its component.
View timeline records as a table
Date Record type Count Record identifier
2014-Q1 Owner reports 1
2014-Q2 Owner reports 2
2014-Q3 Owner reports 5
2014-Q4 Owner reports 5
2015-Q1 Owner reports 5
2015-Q2 Owner reports 2
2015-Q3 Owner reports 4
2015-Q4 Owner reports 3
2016-Q1 Owner reports 4
2016-Q2 Owner reports 3
2016-Q3 Owner reports 3
2016-Q4 Owner reports 2
2017-Q2 Owner reports 5
2017-Q3 Owner reports 3
2017-Q4 Owner reports 4
2018-Q1 Owner reports 4
2018-Q2 Owner reports 5
2018-Q3 Owner reports 8
2018-Q4 Owner reports 7
2019-Q1 Owner reports 5
2019-Q2 Owner reports 7
2019-Q3 Owner reports 3
2019-Q4 Owner reports 5
2020-Q1 Owner reports 2
2020-Q2 Owner reports 3
2020-Q3 Owner reports 2
2020-Q4 Owner reports 2
2021-Q1 Owner reports 2
2021-Q2 Owner reports 4
2021-Q3 Owner reports 1
2021-Q4 Owner reports 1
2022-Q3 Owner reports 2
2022-Q4 Owner reports 2
2023-Q1 Owner reports 4
2023-Q2 Owner reports 3
2023-Q4 Owner reports 1
2024-Q4 Owner reports 1
2025-Q1 Owner reports 2
2025-Q2 Owner reports 1
2026-Q1 Owner reports 2
2026-Q2 Owner reports 2
2026-Q3 Owner reports 1
Recall campaign 1 14V051000
Recall campaign 1 14V272000
Recall campaign 1 14V274000
Recall campaign 1 14V576000
Recall campaign 1 18E107000
Defect investigation 1 DP22005
NHTSA Safety Recalls Snapshot 2026-08-22 Open source record Read our complete data methodology →

Safety Recalls (5)

Official safety recall campaigns filed with NHTSA

  1. Manufacturer action

    Recall campaign 14V051000

    Report date
    Component:
    SEAT BELTS
    Consequence:
    A seat belt that is not properly secured to its anchorage could increase the risk of injury to an occupant in the event of a crash.
    Remedy:
    Toyota will notify owners, and dealers will inspect the third row middle seat belt anchor, and, if necessary, properly secure it to the vehicle floor anchorage, free of charge. The recall is expected to begin in March 2014. Owners may contact Toyota at 1-800-331-4331.
    View authoritative NHTSA record →

  2. Manufacturer action

    Recall campaign 14V272000

    Report date
    Component:
    ELECTRICAL SYSTEM
    Consequence:
    In the event of a crash, a larger front passenger seat occupant may not be properly restrained and be at an increased risk of injury.
    Remedy:
    Toyota will notify owners, and dealers will install a software update in the air bag electronic control unit, free of charge. The recall began on June 27, 2014. Owners may contact Toyota customer service at 1-800-331-4331.
    View authoritative NHTSA record →

  3. Manufacturer action

    Recall campaign 14V274000

    Report date
    Component:
    SEATS
    Consequence:
    If the seat does not fully lock into the inboard seat track, the seat could move, increasing the risk of injury to an occupant in the event of a crash.
    Remedy:
    Toyota will notify owners, and dealers will inspect and, if necessary, replace the second row right-hand seat, free of charge. The recall began in July 2014. Owners may contact Toyota customer service at 1-800-331-4331.
    View authoritative NHTSA record →

  4. Manufacturer action

    Recall campaign 14V576000

    Report date
    Component:
    FUEL SYSTEM, GASOLINE
    Consequence:
    A fuel leak in the presence of an ignition source increases the risk of a fire.
    Remedy:
    Toyota will notify owners, and dealers will replace any of the suspect fuel delivery pipes free of charge. The recall began November 17, 2014. Owners may contact Toyota customer service at 1-800-331-4331.
    View authoritative NHTSA record →

  5. Manufacturer action

    Recall campaign 18E107000

    Report date
    Component:
    Not available in the source record
    Consequence:
    The ECM damage may result in the engine stalling, increasing the risk of a crash.
    Remedy:
    Wanda will notify owners, and service centers will replace the windshields, and inspect the ECM for damage, having it replaced, as necessary, free of charge. The recall began January 29, 2019. Owners may contact Wanda customer service at 1-864-281-2760.
    View authoritative NHTSA record →
NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Complaint Narrative Explorer

Verbatim owner-reported defect narratives from NHTSA public records

Data: NHTSA Office of Defects Investigation · snapshot 2026-08-21
Safety incident filters
Showing 0 of 133 complaints · page 1 of 6

No complaints match the current filters.
EPA Fuel Economy Database Snapshot 2026-08-21 Open source record Read our complete data methodology →

Estimated Ownership Cost

EPA fuel economy ratings and annual operating cost estimates

Data: US EPA Fuel Economy Guide · snapshot 2026-08-21
Supported range: 1,000–60,000 miles per year
Supported range: $1.50–$10.00 per gallon
55% city45% highway
Estimate unavailable

EPA fuel-economy data is unavailable for this vehicle.

No estimate is shown when required EPA values are unavailable.

 Open Ownership Cost Calculator →

Adjacent Model Years

Immediate preceding and succeeding model year records

NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Methodology & Data Integrity

Data sourced from NHTSA Office of Defects Investigation. Snapshot date: 2026-08-21.

Read our complete data methodology → Sources