2015 TOYOTA HIGHLANDER — Owner-Reported Problems

NHTSA Office of Defects Investigation Snapshot 2026-08-22 190 complaints · 2 recalls
Most-reported system: ELECTRICAL SYSTEM (36 complaints · 19.0%)
Safety signals:
  • Crashes 17
  • Fires 6
  • Injuries 16
  • Deaths 0
Compare with 2014 →
NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Component Problem Distribution

Share of owner complaints filed for each vehicle system (unaffected by sales volume)

Component Problem Distribution ELECTRICAL SYSTEM appears in 36 of 190 owner complaints (19.0%) in this vehicle snapshot. ELECTRICAL SYSTEM: 36 complaints, 19.0% of reports ELECTRICAL SYSTEM 36 · 19.0% · 1 fire reports STEERING: 24 complaints, 12.6% of reports STEERING 24 · 12.6% · 1 crash reports STRUCTURE: 18 complaints, 9.5% of reports STRUCTURE 18 · 9.5% · 1 crash reports VISIBILITY: 12 complaints, 6.3% of reports VISIBILITY 12 · 6.3% · 1 crash reports EXTERIOR LIGHTING: 9 complaints, 4.7% of reports EXTERIOR LIGHTING 9 · 4.7% VEHICLE SPEED CONTROL: 9 complaints, 4.7% of reports VEHICLE SPEED CONTROL 9 · 4.7% · 4 crash reports SERVICE BRAKES: 8 complaints, 4.2% of reports SERVICE BRAKES 8 · 4.2% · 5 crash reports POWER TRAIN: 6 complaints, 3.2% of reports POWER TRAIN 6 · 3.2% · 1 crash reports AIR BAGS: 5 complaints, 2.6% of reports AIR BAGS 5 · 2.6% · 4 crash reports UNKNOWN OR OTHER: 72 complaints, 37.9% of reports UNKNOWN OR OTHER 72 · 37.9% · 2 crash reports 5 fire reports 0% 25% 50% 75% 100%

UNKNOWN OR OTHER is an NHTSA classification artifact and is always listed last.

View component data as a table
System / Component Complaints Share of Reports Safety Reports (Crashes / Fires)
ELECTRICAL SYSTEM 36 19.0% 0 crashes · 1 fires
STEERING 24 12.6% 1 crashes · 0 fires
STRUCTURE 18 9.5% 1 crashes · 0 fires
VISIBILITY 12 6.3% 1 crashes · 0 fires
EXTERIOR LIGHTING 9 4.7% 0 crashes · 0 fires
VEHICLE SPEED CONTROL 9 4.7% 4 crashes · 0 fires
SERVICE BRAKES 8 4.2% 5 crashes · 0 fires
POWER TRAIN 6 3.2% 1 crashes · 0 fires
AIR BAGS 5 2.6% 4 crashes · 0 fires
UNKNOWN OR OTHER 72 37.9% 2 crashes · 5 fires
NHTSA Consumer Complaints, NHTSA Safety Recalls, and NHTSA Defect Investigations Snapshot 2026-08-22 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Problem & Recall Timeline

Observed complaint volume and manufacturer recall actions over time

Problem & Recall Timeline Owner reports in this snapshot begin in Oct 2014; the first recall shown was reported in Mar 2015. 2014-Q4: 1 owner reports 1 2015-Q1: 2 owner reports 2 2015-Q2: 8 owner reports 8 2015-Q3: 9 owner reports 9 2015-Q4: 8 owner reports 8 2016-Q1: 4 owner reports 4 2016-Q2: 7 owner reports 7 2016-Q3: 5 owner reports 5 2016-Q4: 6 owner reports 6 2017-Q1: 4 owner reports 4 2017-Q2: 8 owner reports 8 2017-Q3: 6 owner reports 6 2017-Q4: 5 owner reports 5 2018-Q1: 5 owner reports 5 2018-Q2: 9 owner reports 9 2018-Q3: 6 owner reports 6 2018-Q4: 6 owner reports 6 2019-Q1: 6 owner reports 6 2019-Q2: 5 owner reports 5 2019-Q3: 8 owner reports 8 2019-Q4: 2 owner reports 2 2020-Q1: 6 owner reports 6 2020-Q2: 2 owner reports 2 2020-Q3: 4 owner reports 4 2020-Q4: 5 owner reports 5 2021-Q1: 4 owner reports 4 2021-Q2: 4 owner reports 4 2021-Q3: 3 owner reports 3 2021-Q4: 1 owner reports 1 2022-Q1: 3 owner reports 3 2022-Q2: 1 owner reports 1 2022-Q3: 2 owner reports 2 2022-Q4: 2 owner reports 2 2023-Q1: 2 owner reports 2 2023-Q2: 3 owner reports 3 2023-Q3: 1 owner reports 1 2023-Q4: 2 owner reports 2 2024-Q1: 1 owner reports 1 2024-Q2: 3 owner reports 3 2024-Q3: 3 owner reports 3 2024-Q4: 5 owner reports 5 2025-Q2: 1 owner reports 1 2025-Q3: 1 owner reports 1 2025-Q4: 2 owner reports 2 2026-Q1: 4 owner reports 4 2026-Q2: 2 owner reports 2 2026-Q3: 3 owner reports 3 Owner reports Oct 2014 Jul 2026 Recall campaign 15V144000 ◆ Recall campaign 15V144000 Recall campaign 18E107000 ◆ Recall campaign 18E107000 Investigation DP22005 ● Investigation DP22005
View timeline records as a table
Date Record type Count Record identifier
2014-Q4 Owner reports 1
2015-Q1 Owner reports 2
2015-Q2 Owner reports 8
2015-Q3 Owner reports 9
2015-Q4 Owner reports 8
2016-Q1 Owner reports 4
2016-Q2 Owner reports 7
2016-Q3 Owner reports 5
2016-Q4 Owner reports 6
2017-Q1 Owner reports 4
2017-Q2 Owner reports 8
2017-Q3 Owner reports 6
2017-Q4 Owner reports 5
2018-Q1 Owner reports 5
2018-Q2 Owner reports 9
2018-Q3 Owner reports 6
2018-Q4 Owner reports 6
2019-Q1 Owner reports 6
2019-Q2 Owner reports 5
2019-Q3 Owner reports 8
2019-Q4 Owner reports 2
2020-Q1 Owner reports 6
2020-Q2 Owner reports 2
2020-Q3 Owner reports 4
2020-Q4 Owner reports 5
2021-Q1 Owner reports 4
2021-Q2 Owner reports 4
2021-Q3 Owner reports 3
2021-Q4 Owner reports 1
2022-Q1 Owner reports 3
2022-Q2 Owner reports 1
2022-Q3 Owner reports 2
2022-Q4 Owner reports 2
2023-Q1 Owner reports 2
2023-Q2 Owner reports 3
2023-Q3 Owner reports 1
2023-Q4 Owner reports 2
2024-Q1 Owner reports 1
2024-Q2 Owner reports 3
2024-Q3 Owner reports 3
2024-Q4 Owner reports 5
2025-Q2 Owner reports 1
2025-Q3 Owner reports 1
2025-Q4 Owner reports 2
2026-Q1 Owner reports 4
2026-Q2 Owner reports 2
2026-Q3 Owner reports 3
Recall campaign 1 15V144000
Recall campaign 1 18E107000
Defect investigation 1 DP22005
NHTSA Safety Recalls Snapshot 2026-08-22 Open source record Read our complete data methodology →

Safety Recalls (2)

Official safety recall campaigns filed with NHTSA

  1. Manufacturer action

    Recall campaign 15V144000

    Report date
    Component:
    STEERING
    Consequence:
    An unexpected loss of power steering increases the risk of a crash.
    Remedy:
    Toyota will notify owners, and dealers will inspect the serial number of the EPS ECU or steering column assembly. If the number is within the affected range, the EPS ECU will be replaced, free of charge. The recall began on May 7, 2015. Owners may contact Toyota customer service at 1-800-331-4331.
    View authoritative NHTSA record →

  2. Manufacturer action

    Recall campaign 18E107000

    Report date
    Component:
    Not available in the source record
    Consequence:
    The ECM damage may result in the engine stalling, increasing the risk of a crash.
    Remedy:
    Wanda will notify owners, and service centers will replace the windshields, and inspect the ECM for damage, having it replaced, as necessary, free of charge. The recall began January 29, 2019. Owners may contact Wanda customer service at 1-864-281-2760.
    View authoritative NHTSA record →
NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Complaint Narrative Explorer

Verbatim owner-reported defect narratives from NHTSA public records

Data: NHTSA Office of Defects Investigation · snapshot 2026-08-21
Safety incident filters
Showing 0 of 190 complaints · page 1 of 8

No complaints match the current filters.
EPA Fuel Economy Database Snapshot 2026-08-21 Open source record Read our complete data methodology →

Estimated Ownership Cost

EPA fuel economy ratings and annual operating cost estimates

Data: US EPA Fuel Economy Guide · snapshot 2026-08-21
Supported range: 1,000–60,000 miles per year
Supported range: $1.50–$10.00 per gallon
55% city45% highway
Estimate unavailable

EPA fuel-economy data is unavailable for this vehicle.

No estimate is shown when required EPA values are unavailable.

 Open Ownership Cost Calculator →

Adjacent Model Years

Immediate preceding and succeeding model year records

NHTSA Consumer Complaints Snapshot 2026-08-21 Open source record Read our complete data methodology →

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Methodology & Data Integrity

Data sourced from NHTSA Office of Defects Investigation. Snapshot date: 2026-08-21.

Read our complete data methodology → Sources