2009 TOYOTA VENZA — Owner-Reported Problems

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Component Problem Distribution

Share of owner complaints filed for each vehicle system (unaffected by sales volume)

UNKNOWN OR OTHER is an NHTSA classification artifact and is always listed last.

Complaint counts reflect self-selected reports and are not normalised for production sales volume. We publish no reliability scores, superlatives, or vehicle rankings.

Problem & Recall Timeline

Observed complaint volume and manufacturer recall actions over time

• Campaign 10V023000 was reported 71 days after the first earlier complaint mapped to its component.
• Campaign 10V035000 was reported 192 days after the first earlier complaint mapped to its component.
• Campaign 10V036000 was reported 192 days after the first earlier complaint mapped to its component.
• Campaign 13V014000 was reported 677 days after the first earlier complaint mapped to its component.
• Campaign 14V743000 was reported 1,942 days after the first earlier complaint mapped to its component.
• Campaign 16V396000 was reported 2,503 days after the first earlier complaint mapped to its component.
• Campaign 21V257000 was reported 3,686 days after the first earlier complaint mapped to its component.

Safety Recalls (8)

Official safety recall campaigns filed with NHTSA

1. Manufacturer action

   Recall campaign 10V023000

   Report date

   Jan 27, 2010

   Component:

   VEHICLE SPEED CONTROL

   Consequence:

   A STUCK OPEN ACCELERATOR PEDAL MAY RESULT IN VERY HIGH VEHICLE SPEEDS AND MAKE IT DIFFICULT TO STOP THE VEHICLE, WHICH COULD CAUSE A CRASH, SERIOUS INJURY OR DEATH.

   Remedy:

   TOYOTA WILL MODIFY OR REPLACE THE ACCELERATOR PEDALS ON THE SUBJECT VEHICLES. FLOOR SURFACE MODIFICATIONS ARE ALSO BEING CONSIDERED AND WILL BE INCLUDED FOR ANY MODEL FOR WHICH IT IS DEEMED APPROPRIATE. INITIALLY, DEALERS WILL BE INSTRUCTED ON HOW TO RESHAPE THE ACCELERATOR PEDAL FOR THE REPAIR. AS REPLACEMENT PARTS WITH THE SAME SHAPE AS THE MODIFIED PEDAL BECOME AVAILABLE, THEY WILL BE MADE AVAILABLE TO THE DEALERS FOR THE REPAIR. CUSTOMERS WHO HAVE HAD THE PEDAL RESHAPE REMEDY COMPLETED WILL HAVE THE OPPORTUNITY TO RECEIVE A NEW PEDAL IF THEY DESIRE, AFTER REPLACEMENT PEDALS BECOME AVAILABLE. IN ADDITION, TOYOTA WILL REPLACE ANY TOYOTA ALL-WEATHER FLOOR MAT IN A SUBJECT VEHICLE WITH A NEWLY DESIGNED MAT, FREE OF CHARGE. FOR THOSE CUSTOMERS WHO HAVE THE PREVIOUS DESIGN ALL-WEATHER FLOOR MAT BUT DO NOT NEED OR WANT THE NEWLY DESIGNED ALL-WEATHER FLOOR MAT, TOYOTA WILL RECOVER THE PREVIOUS DESIGN ALL-WEATHER FLOOR MAT AND REIMBURSE ITS PRICE. THE SAFETY RECALL BEGAN MARCH 30, 2010. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.

   View authoritative NHTSA record →

2. Manufacturer action

   Recall campaign 10V035000

   Report date

   Feb 3, 2010

   Component:

   EQUIPMENT

   Consequence:

   THIS DOES NOT MEET THE STANDARD REQUIREMENTS.

   Remedy:

   DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. DEALERS WILL ALSO CORRECT THE OWNER'S MANUAL. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT GULF STATES TOYOTA AT 713-580-3300.

   View authoritative NHTSA record →

3. Manufacturer action

   Recall campaign 10V036000

   Report date

   Feb 3, 2010

   Component:

   EQUIPMENT

   Consequence:

   A DRIVER MAY OVERLOAD A VEHICLE WHICH MAY INCREASE THE RISK OF A CRASH.

   Remedy:

   DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT SOUTHEAST TOYOTA AT 1-800-301-6859.

   View authoritative NHTSA record →

4. Manufacturer action

   Recall campaign 12V091000

   Report date

   Mar 7, 2012

   Component:

   EXTERIOR LIGHTING

   Consequence:

   INOPERATIVE BRAKE LIGHTS WOULD NOT WARN OTHER DRIVERS THAT THE VEHICLE IS SLOWING OR STOPPING, INCREASING THE RISK OF A CRASH.

   Remedy:

   TOYOTA WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE STOP LAMP SWITCH, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 12, 2012. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.

   View authoritative NHTSA record →

5. Manufacturer action

   Recall campaign 13V014000

   Report date

   Jan 16, 2013

   Component:

   AIR BAGS

   Consequence:

   If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.

   Remedy:

   Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.

   View authoritative NHTSA record →

6. Manufacturer action

   Recall campaign 14V743000

   Report date

   Nov 19, 2014

   Component:

   SEATS

   Consequence:

   Damage to the seat heater wiring could cause the wires to short, increasing the risk of the seat burning and causing personal injury to the occupant.

   Remedy:

   SET will notify owners, and dealers will disconnect the heaters with copper strand heating elements and refund the purchase price of the seat heater accessory, free of charge. The recall is expected to began in January 2015. Owners may contact SET customer service at 1-866-405-4226.

   View authoritative NHTSA record →

7. Manufacturer action

   Recall campaign 16V396000

   Report date

   Jun 2, 2016

   Component:

   SEATS

   Consequence:

   If damaged, the copper strand heating element may short circuit, increasing the risk of a fire.

   Remedy:

   SET will notify owners, and dealers will disconnect the seat heaters, free of charge, and refund the purchase price of the seat heater accessory. The recall began on July 14, 2016. Owners may contact SET customer service at 1-866-405-4226. SET number for this recall is SET16B.

   View authoritative NHTSA record →

8. Manufacturer action

   Recall campaign 21V257000

   Report date

   Apr 13, 2021

   Component:

   AIR BAGS

   Consequence:

   Damaged wires may cause the air bag sensor to become inoperable, preventing the deployment of the side and curtain air bags on the driver side and increasing the risk of injury during a crash.

   Remedy:

   Dealers will inspect and, if necessary, replace the driver-side front door wire harness, free of charge. Owner notification letters were mailed October 19, 2021. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 21TB01/21TA01.

   View authoritative NHTSA record →